Kia Rondo Complaints

297 consumer complaints on file.

#11172323January 26, 2019
SUSPENSION, WHEELS, UNKNOWN OR OTHER
TAKATA RECALL - I PURCHASED MY 2008 KIA RONDO EX AT WHITE BEAR MITSUBISHI ON NOV. 20. 2018 . & DROVE IT FOR TWO OR THREE DAYS . I WAS BACKING OUT OG PARKING SPACE & I HEARD A LOUD NOISE & A BANG & MY KIA STOPPED ON THE SPOT . I GOT OUT TO LOOK WHAT HAPPENED & MY FRONT DRIVERS SIDE TIRE WAS COMPLETELY FLAT . A FRIEND TRIED TO BLOW IT UP WITH AIR THING & NO LUCK . SOME GUYS CAME OUT TO HELP ME TRY TO CHANGE TBE TIRE & THATS WHEN HE DESCOVERED THAT THE COUL SNAPPED IN TWO DIFFERENT PLACES & WENT THROUGH MY TIRE COMPLETELY . SO MY KIA HAS BEEN PARKED EVER SINCE THAT DAY . I DONT KNOW WHAT TO DO ABOUT THIS SAFETY ISSUE IM HAVING . PLEASE HELP ME OUT HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163799December 28, 2018
AIR BAGS, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT THE CRUISE CONTROL WAS NOT WORKING AND THE AIR BAG INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155674December 3, 2018
STEERING
STEERING LOCKS UP WHEN DRIVING THROUGH A RAIN PUDDLE. THIS HAS HAPPENED 4 TIMES IN THE LAST FEW MONTHS. VEHICLE WAS IN MOTION ON CITY STREETS AND AT HIGHWAY SPEEDS. THIS HAS HAPPENED WHILE GOING STRAIGHT AND TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141456October 19, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT STATED THAT THE VEHICLE WAS SLANTED TO THE LEFT WHEN STEERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALIGNMENT AND IT WAS DISCOVERED THAT THE ENTIRE SUBFRAME WAS RUSTED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE FOR SAFETY REASONS. THE CONTACT SENT A PICTURE OF THE DAMAGE TO THE MANUFACTURER WHO ADVISED HER TO TOW THE VEHICLE TO JEFFREY KIA (30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 460-7061). THE DEALER DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED ALONG WITH OTHER POSSIBLE REPAIRS AFTER THE SUBFRAME WAS REMOVED. THE MANUFACTURER STATED THAT THERE WAS AN UNKNOWN RECALL FOR THE 2015 MODELS REGARDING THE RUST. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE REPAIR COSTS AND WOULD TOW THE VEHICLE BACK TO THE INDEPENDENT MECHANIC TO PERFORM THE REPAIRS. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129711September 15, 2018
UNKNOWN OR OTHER
TODAY 9/15/2018 APPROX. 3PM I HAD THE MOST FRIGHTENING NERVE WRECKING EXPERIENCE WITH MY KIA RONDO 2008. I WAS PULLING INTO A PARKING SPACE AND MY FOOT WAS ON THE BRAKE SLOWING DOWN GOING INTO THE PARKING SPACE ALL OF A SUDDEN MY CAR ACCELERATED JUMPED THE MEDIAN MISSING THE CAR ON MY LEFT AND MISSING THE CAR ON MY RIGHT KNOCKED SOME SHRUBS BEFORE IT BARELY MISSED HITTING THE TREE. THERE WAS A THICK BRANCH STUCK IN THE BACK WHEEL, DRIVER SIDE AND DAMAGE TO THE FRONT PANEL UNDER THE CAR. THANKING GOD NO ONE WAS WALKING BY OR MOVING CARS. I CALLED KIA AND HAVE AN APPOINTMENT TO GET IT THERE FOR THE TECHNICIAN TO INSPECT IT. THIS IS REALLY REALLY FRIGHTENING AND DANGEROUS. I AM SCARED TO DRIVE THIS CAR UNTIL IT IS FULLY CHECKED. KIA THIS IS MY LIFE .
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11128751September 11, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 KIA RONDA. ON SEVERAL OCCASIONS, WHILE SLOWING DOWN IN THE MIDDLE OF A TURN, THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO MCCAFFERTY KIA OF LANGHORNE (LOCATED AT 1939 LINCOLN HWY, LANGHORNE, PA 19047, (267) 587-0554) WHERE IT WAS DIAGNOSED THAT THE BATTERY AND BATTERY TERMINALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121167August 20, 2018
UNKNOWN OR OTHER
CHECK ENGINE LIGHT KEEPS COMING ON CODE NUMBER P2A00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120190August 15, 2018
FUEL/PROPULSION SYSTEM
SMELLED GAS AND LOOKED UNDER CAR AND SAW GAS LEAKING FROM THE GAS TANK AREA. CAN NOT DRIVE CAR DUE TO GAS LEAK AND SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118491August 8, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V014000 (AIR BAGS). WHILE DRIVING AT ANY SPEED, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO SCHUMACHER BUICK GMC OF NORTH PALM BEACH (3720 NORTHLAKE BLVD SUITE C, LAKE PARK, FL 33403, 561-935-4212) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE TECHNICIAN REPLACED THE SENSORS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115397August 2, 2018
FUEL/PROPULSION SYSTEM
MADE ENTRY NOT SURE IF REGISTERED OR TIMED OUT. PLEASE VERIFY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110886July 11, 2018
STRUCTURE:BODY, ENGINE, STEERING
STEERING SYSTEM HAS EXPERIENCED A THUMPING GRIND ON REVERSE TURNS WHEN STEERING WHEEL IS FULLY ENGAGED. REPAIRED MULTIPLE TIMES BY LUBING STOPS. BRAKE CALIPERS DO NOT ENGAGE PROPERLY AND HAVE BEEN REPLACED NUMEROUS TIMES. AIR CONDITIONING DRAIN LINE IS LOCATED DIRECTLY ABOVE PASSENGER SIDE ENGINE CRADLE MOUNTING EXCESS CONDENSATION HAS COMPLETELY RUSTED THROUGH THE CRADLE AND BROKEN APART. VEHICLE ONLY HAS 65,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110469July 10, 2018
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2008 KIA RONDO. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE COIL SPRING DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND THE FRONT PASSENGER SIDE COIL SPRING WAS REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103780June 25, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2009 KIA RONDO. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO A PARKED VEHICLE ON THE SIDE OF THE ROAD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE CHEST AND RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE CONTACT CALLED SOUTHWEST KIA-ROCKWALL AT(469) 402-2900 (LOCATED AT 1790 I-30 FRONTAGE RD, ROCKWALL, TX 75087) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11099084May 31, 2018
VEHICLE SPEED CONTROL
MY CRUISE CONTROL BUTTONS ARE NOT SETTING PROPERLY.WILL NOT SET PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096594May 17, 2018
STEERING, UNKNOWN OR OTHER
ON THREE OCCASIONS WITHIN THE PAST TWELVE MONTHS, I HAVE COMPLETELY LOST POWER STEERING WHILE DRIVING. THE WHEEL BECOMES ALMOST UNMOVABLE (I AM A STRONG, ADULT MALE). ON ONE OF THESE OCCASIONS, THE WEATHER WAS DAMP AND THE ENGINE ALSO STALLED. FORTUNATELY I WAS ABLE TO MUSCLE AND COAST THE CAR ONTO THE SHOULDER WHERE I WAS ABLE TO RESTART THE CAR AND DRIVE AWAY. ON THE REMAINING TWO OCCASIONS I WAS DRIVING AT 65 MPH ON THE INTERSTATE WHEN THE POWER STEERING CEASED TO WORK. TERRIFYING AND DEADLY. LATEST EVENT WAS MAY 9, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092458May 8, 2018
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2008 KIA RONDO. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO KIA DULUTH (1701 W MICHIGAN ST #2, DULUTH, MN 55806), BUT WAS NOT DIAGNOSED. IN ADDITION, THE REAR PASSENGER DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091377May 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 KIA RONDO. THE CONTACT HEARD A LOUD GRINDING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EXHAUST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE GRINDING SOUND CONTINUED AND THE VEHICLE WAS TAKEN TO THE DEALER (SOUTH HILLS KIA, 3644 WASHINGTON RD, CANONSBURG, PA 15317) WHERE IT WAS DIAGNOSED THAT THE CRADLE AND COIL SPRING WERE RUSTED. THE DEALER DID NOT INSPECT THE VEHICLE TO CHECK FOR OTHER FAILURES. THE MANUFACTURER STATED THAT THE VEHICLE WAS OVER THE 60,000 MILE WARRANTY; THEREFORE, THEY WOULD NOT ASSIST. THE MANUFACTURER OPENED CASE NUMBER: 12707877. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN AT THE DEALER SINCE APRIL 26, 2018, BUT HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091392May 2, 2018
STRUCTURE:BODY, SUSPENSION
2/26/18 REPLACED EXHAUST AT FIRESTONE. 4/18 CAR MAKING NOISE BOTH FRONT AND BACK, FELT LIKE SOMETHING WAS ABOUT TO FALL OUT; SHAKING THROUGH THE FLOOR BOARDS. TAKEN TO ANDY'S SERVICE WHERE HE FOUND ENGINE CRADLE RUSTED. NEW PART WOULD COST $500.00 PLUS LABOR. CALLED SOUTH HILLS KIA SERVICE AND DROPPED CAR OFF ON 4/26/18 TO ESTABLISH COST OF REPAIR/NEW VEHICLE. SERVICE MANAGER MATT GAVE ME # FOR KIA CONSUMER 800-333-4542. ERIC TOOK INFO AND CASE #12707877 AND ESCALATED TO REGIONAL OFFICE. ON 5/1/18 RECEIVED CALL FROM BRUCE 520-770-4888 AND SAID ACCORDING TO DISTRICT MANAGER, CAR SURPASSED 60,000 MILE WARRANTY. S.H. KIA TO WRITE ESTIMATE AS TO REPAIR COST. ALSO FOUND LEFT COIL SPRING BROKEN $251.99 COST OF REPAIR. TOLD HIM I WAS WAITING TO HEAR FROM REGIONAL OFFICE ABOUT CRADLE BEFORE I WOULD CONSIDER FIXING ANYTHING. BRUCE ALSO SAID THAT HE COULD NOT GIVE ME A WRITTEN REFUSAL TO COVER ENGINE CRADLE, AND THAT KIA DEALERSHIP WOULD PROVIDE THAT INFORMATION. SPOKE WITH MATT ON 5/2/18 ABOUT THIS REFUSAL AND HE DID NOT SEEM TO BE ABLE TO COME FORTH WITH SUCH. NOTIFIED NHTSA/NAKILA WHO TOOK MY INFORMATION AND TOLD ME TO CALL PA ATTORNEY GENERALS OFFICE AND PROVIDE INFORMATION TO THEM. CALLED S.H. KIA AND LEFT VOICE MAIL MESSAGE WITH MATT REGARDING 2012 RECALL #12V014000 AIRBAG CLOCK SPRING ASSEMBLY AND TO VERIFY IT HAD BEEN DONE AND IF NOT TO COMPLETE FIX. S.H. KIA DID TAKE PHOTO OF UNDERSIDE OF CAR TO SUBMIT TO KIA REGIONAL AND I WILL FORWARD THIS ON TO YOU. THE NOISE ON THIS CURRENT PROBLEM WAS NOTICED MORE WHEN DRIVING, TURNING, ON REGULAR STREET THAN WHILE IDLING. IN MY ESTIMATION THIS VEHICLE IS NOT SAFE TO DRIVE FOR FEAR PARTS MAY COME LOOSE WHILE DRIVING AND CAUSE SERIOUS ACCIDENT NOT ONLY TO MYSELF BUT TO OTHER DRIVERS THAT MAY BE BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081573March 27, 2018
AIR BAGS
AIR BAG LIGHT ON DASH CAME ON. PASSENGER AIR BAG LIGHT NOT WORKING. PASSENGER SEAT BELT WARNING CAME ON WHEN DRIVING EVEN THOUGH NO ONE SITTING IN SEAT. DEALER SAID IT WAS A PROBLEM WITH SEAT AT FIRST. REPLACED SEAT BUT STILL PROBLEM. TURNED OUT TO BE MODULE UNDER DASH. COST ALMOST $1000 FOR MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081001March 23, 2018
AIR BAGS
MY SON & HIS FRIEND WERE HIT ON THE PASSENGER SIDE BY A YOUNG MAN WHO INTENTIONALLY RAN A RED LIGHT. HE HID MY SON SO HARD THAT OUR 2009 KIA RONDO FLIPPED 3 TIMES AND NOT ONE OF THE DRIVER SIDE AIRBAGS DEPLOYED. THEY DID DEPLOY ON THE PASSENGER SIDE ONLY. THE CAR HAS SINCE BEEN DESTROYED BY THE INSURANCE COMPANY, HOWEVER I STILL HAVE PICTURES. I THINK THIS SHOULD BE CHECKED IN OTHER RONDOS SO NO ONE ELSE HAS TO ENDURE WHAT MY SON WHO WAS DRIVING DID. AS YOU CAN SEE FROM THE PICTURE THAT ALTHOUGH THE PASSENGER AIR BAGS DEPLOYED, THE STEERING WHEEL IN IN TACT AND NONE OF THE DRIVER SIDE AIR BAGS DEPLOYED. SEEMS IMPOSSIBLE SINCE THE CAR FLIPPED OVER 3 TIMES. HE WAS DRIVING ON A CITY STREET.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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