Kia Optima Complaints

7,843 consumer complaints on file.

#11544305September 13, 2023
ENGINE AND ENGINE COOLING
Vehicle purchase July 20th 2023 with new oil change per Carvana. On August 7th 2023, check engine light appears. Car was taken to a local shop. No oil and some other issues found. "Issues fixed.". On September 13th oil light comes on. Again, taken to car shop, no oil. Oil topped off again. Car is not maintaining oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544344September 13, 2023
UNKNOWN OR OTHER
The car started doing big noises and problems for running correctly, so my mechanic found out this recall and told me to start the process but the dealer don't answer my requests.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544067September 12, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
i had engine light a code P200a on my 2017 kia optima ex 17,000 miles i have like a hesitation when accelerating, sometimes just sitting idling or sitting at a light feels like going to stall. i had some one check it they told me to bring it to the dealer because they looked it up and said it is like a recall on 2016 kia optimas there is a Technical Service Bulletin on the same condition that i have i went to the dealer and they said thats what it was the (VCMA)variable charge motion actuator on the intake manifold..i dont drive to much with the car i looked on line and a bunch of people say they had the same problem with my year and older models.thank you.ihad it fixed at the dealer on 8-30-23 case #15777155
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544073September 12, 2023
ENGINE
I had oil changed by Jiffy Lube for a very long time dedicated to getting it changed. Anyways, I was driving down the road and all of a sudden the motor started knocking I pulled over and had to have it towed because the knocking was getting louder and louder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544157September 12, 2023
ENGINE
The contact's wife owns a 2012 Kia Optima Hybrid. The contact stated while driving 30 MPH, the vehicle shuddered, and there was an abnormal ticking sound coming from the engine. There was no warning light illuminated. The contact veered to the side of the road and the vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the engine had failed. The dealer informed the contact that the engine needed to be replaced; however, due to the mileage on the vehicle, the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543870September 11, 2023
UNKNOWN OR OTHER
My sunroof basically spontaneously combusted while I was driving, sending tiny shards of glass flying. Thank goodness my sunshade was closed to catch all the glass shards and that no vehicles or bystanders were nearby to be hit by glass. The loud noise startled me but I was able to keep calm enough to drive the car to a safe location to inspect what had happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543627September 9, 2023
ENGINE, UNKNOWN OR OTHER
My engine went out, the car went from 75mph to- 50mph on freeway so fast, i had just got an oil change, my car is at shop now but wont be ready for a couple weeks, it gave me no warnings at all, the check engine light went on right when it pulled back on freeway. Super dangerous and just glad nothing happened !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543474September 8, 2023
SERVICE BRAKES, POWER TRAIN, ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the brakes and the steering column were inoperable. The contact stated that several unknown warning lights were illuminated. The contact was able to safely pull off to the shoulder of the roadway. The contact stated that the engine started smoking. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The contact stated that in December 2020 and March 2023, recall repairs were completed on the ABS and TCU modules. The manufacturer was made aware of the failure, and a case was filed. The approximate failure mileage was 94,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543483September 8, 2023
ENGINE, POWER TRAIN
My 2015 Kia Optima EX with 56,462 miles which I am the original owner. On 09/07/2024, my vehicle oil light came on and the vehicle was taken to Weston Kia in Gresham, OR. This vehicle has had regular oil changes every 3,000 miles since purchased performed at Weston Kia. The service department found a leaking oil pressure switch and preformed the repairs totaling $248.60 on 09/08/2023. Per Kia 10yr/100,000 Powertrain warranty for original owner "In the Engine: Cylinder block, cylinder head and all INTERNAL PARTS, timing gear, seals and gaskets, valve cover, flywheel, OIL PUMP, water pump and turbo charger, pg. 6." I believe this part is covered per Kia warranty and the definition of drivetrain "A powertrain is a system inside a vehicle, in a car, a powertrain consists of the engine or motor and its internal components, such as the energy storage system, transmission and driveshaft." After reviewing all Kia warranty information and speaking to customer service at 800-333-4542 (Who stated the repairs are not covered), there is no information to the contrary that a oil leaking pressure switch that is located within the engine block is not covered. Kia would not provide any detailed information that shows this part falls outside of the terms of my 10yr/100,000 mile warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543067September 7, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
I HAVE 2015 KIA OPTIMA GREY OR PLATINUM GRAPHITE EXTERIOR COLOR SINCE AUG 2019 I HAD AN TBONE ACCIDENT LAST DEC 26 2021 WHICH IAM NOT AT FAULT FOR NEVER RECEIVED ANY TYPE OF COMFORT CARE CLAIM IT WAS DURING COVID PANDEMIC I WAS IN THE PROCESS OF GRIEVIANCE BEING HATE LEFT IN DESPAIR ALSO JOB LOSS WITH NO INCOME UNSTABLE LIVING SITUATION WHICH I WAS LIVING ON MY PERSONAL VEHICLE BEEN GOING THROUGH FINANCIAL HARDSHIP UNTIL PRESENT I HAVENT BEEN DRIVEN UNTIL I BROUGHT TO KIA DEALERSHIP JAN 1ST OF 2023 DUE TO MY PERSONAL INJURY AND CAR ACCIDENT IT WAS LEFT PARKED GOT TOWED WITH BUSTED WINDOWS HAD MY PERSONAL BELONGINGS BEING GONE MISSING.... I HAVE ROUGH YEARS... IT WAS DIFFICULT FOR ME TO GET BACK UP IN MY FEET MY CAR HAS RECALLS ARENT BEING REPAIRED FAIRLY. THIS WILL BE MY FIRST TIME TO ADHERE MY CONCERNS I WOULD LIKE TO GET SOME ASSISTANCE IF POSSIBLE...I THANK YOU IN ADVANCE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11543155September 7, 2023
ENGINE
In the last year, my car has been in the shop countless times. I have had my knock sensor replaced and fixed multiple times. There is a significant lag when taking off from a complete stop, and there have been times that I cannot exceed more than 60 MPH. I have had my car serviced the exact way it states in the owner's manual without fail and still cannot find a cause for why my car is experiencing all of these issues. To get the motor to accelerate is nearly impossible 90% of the time. There is currently a recall on some other 2017 Kia Optimas for the Knock Sensor but there is not one on mine, even though mine has been replaced and fixed several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543236September 7, 2023
FUEL/PROPULSION SYSTEM
After purchasing the car, the first time I went to fill up the car with fuel I set the fuel nozzle to auto stop. When it clicked off, I pulled the handle out and quite a bit fuel gurgled back out of the fuel tank, like it was over full. I took the car back to the dealership and they checked lines and said it was fine. I took one of the people from KIA with me to show them what it does, and sure enough, did it again. They still say nothing is wrong with the fuel system. It is still a problem, I just am unable to fill up my car all the way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543317September 7, 2023
VISIBILITY/WIPER
My 2013 Kia Optima sunroof exploded as I was at a stop, about to turn into work. I experienced a pop and had glass falling on me within seconds. There were no recent rock experiences and the road was completely clear. After dealing with the initial clean up, I drove to an auto glass shop to have it professionally removed. The glass was bowed and left with a large hole, almost like it had just exploded due to pressure or a faulty piece. I almost always have my daughter with me and I’m SO grateful she was not in the vehicle. This could have resulted in injury or even a collision due to the terrifying nature of glass shattering above you. My insurance does not cover comp, however I do work for an insurance agent and he did view the damage. No claim can be filed as the repair and replacement for the damage has to come out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543042September 6, 2023
ENGINE, POWER TRAIN
My car has been consuming oil and has locked up and will not operate. This issue has been reported to the manufacturer by several other customers, and my car is not a part of the recent recalls. This issue could have caused me serious harm, had I been on a highway, or busy intersection. My car engine now doesn't work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542827September 6, 2023
ELECTRICAL SYSTEM
The antenna cover completely came off, nothing hit it, it just fell off. I know there is a technical bulletin SA272 for the 2016MY Optima for the exact same reason. My radio no longer works as it displays antenna error and I have lost all AM Radio usage and FM Radio is barely clear. I’m afraid this could cause an electrical issue now that the wiring and circuitry for the antenna is now exposed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542867September 6, 2023
UNKNOWN OR OTHER
I have a 2015 Snow White Pearl Kia Optima. My car have several spots where the paint has started to boil and peel off the car. The peeling has spread to all over the car and I can see new spots that start off looking like a cigarette burn, you can also see where the paints bubbles up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542900September 6, 2023
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The contact owns a 2016 Kia Optima. The contact stated that the rear passenger’s side window failed to roll up as needed. The contact’s spouse pulled the window up manually. The contact stated that months later while driving approximately 65 MPH, the rear driver’s side window fell into the door. The contact’s spouse manually pulled the window up. The contact stated that several months later while driving approximately 75 MPH, the failure occurred with the driver’s side window. The contact took the vehicle to a certified mechanic and was informed that the window regulator failed and that the window panels needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542909September 6, 2023
ELECTRICAL SYSTEM
Every window regulator is broken, 2 of them in the middle of the highway and the other 2 when I parked the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542919September 6, 2023
STEERING
Steering seems to binding while turning the wheel in either direction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542717September 5, 2023
UNKNOWN OR OTHER
In past year replace Shock Absorbers in the rear($498), Thermostate/gasket($454), and now need code P0464 Fuel leverl Sensor circuit replaced($750)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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