Kia Optima Complaints

7,843 consumer complaints on file.

#11580159March 29, 2024
UNKNOWN OR OTHER
The vehicle is for sale at a dealership in Stafford Virginia at Pohanka Honda. How can this vehicle be for sale with a recall regarding a fire hazard. And then it states no remedy available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579937March 28, 2024
SERVICE BRAKES
The contact owns a 2016 Kia Optima. The contact stated that while driving in the rain at unknown speeds the brake pedal was depressed, however, the vehicle did not respond and began to hydroplane. The vehicle swerved left and right, when the vehicle in front moved to the side, the contact's vehicle continued to roll until the brakes responded. The vehicle came to a stop and no warning lights were illuminated. The vehicle was taken to the dealer where they did not diagnose or repair it. The vehicle was taken to an independent mechanic where it was stated that new tires may help and the tires were replaced. The failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579999March 28, 2024
ENGINE
Lost power while driving. Likely seized engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579812March 27, 2024
ENGINE
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the contact stated that an unknown warning light illuminated. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic and the engine oil level was checked. The contact was informed that the oil level was sufficient, however the oil needed to be changed. The engine oil was changed. The contact was informed that the check engine warning light was illuminated. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer. The contact was informed of an open recall repair for the engine. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579817March 27, 2024
ENGINE
Engine is consuming extreme amounts of oil. I have never been late for an oil change, and often go before I’m even due. My car was stalling and the RPM was fluctuating. I had to pull over and turn the car off. I then noticed my oil light on for 2 seconds, then it turned off. I’m not due for an oil change for another 2,000 miles. I pulled in to a mechanic shop (thankfully I was right next door) and low and behold, hardly any oil in my car. Had maybe half a quart left. I should have been good for another 2,000 miles. This is not the first time this has happened either. I no longer feel comfortable driving myself or my kids in this vehicle. It has been nothing but constant worry about my engine dying, burning or stalling. This car only has 70,000 miles on it and only 4 1/2 years old!!!! This is the second incident of this car jerking and stalling on the highway. Thankfully I’ve been able to pull over to avoid being slammed. I had the oil topped off so the engine could function, but once again, I was not due for a change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579827March 27, 2024
ENGINE
Loss of power to engine when trying to increase speed to turn into traffic/getting onto the highway and constant severe engine knocking noise. I have to use hazards when turning into traffic/merging onto highway because the vehicle takes too long to catch up with the speed of traffic. It also has a problem with excess oil consumption, needs to be refilled every week and a half to two weeks. Bremerton Transmission has provided an inspection and a Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance). The oil consumption has been an ongoing issue since I bought the car in February of 2022, only getting worse. The rest of the issues have been escalating problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579829March 27, 2024
ENGINE
Engine is burning 1-2 quarts of oil per week. I work from home so it only get driven once or twice a week max. I’m still making payments on a car that is unsafe to drive, eating oil, and running potential for the engine to lock up due to it being the exact same engine with the exact same issues as what is in prior years but for some reason to 2020 was not included in the recall. I am a single mother of 4 and can’t afford to put thousands of dollars worth of work into this car, that’s why I bought newer for reliability and I can’t even confidently put my kids in this car and am stuck with it for another 4 years. Kia needs to address this!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579641March 27, 2024
UNKNOWN OR OTHER
UNKNOWN....I just know it has a fire risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579364March 25, 2024
ENGINE
While driving home on the interstate the vehicle had a sudden loss of power. No warning lights or check engine lights were on prior to this incident. The vehicle would not start and I had it towed to a dealership who told me that the engine was low on oil and that KIA would not be covering the engine replacement. I provided the dealership/KIA with all of my service records showing that I had performed all maintenance to my vehicle at KIA dealerships and that I had never skipped any recommended repairs. I also pointed out that there was never any notes made that I should be monitoring for excessive engine oil consumption or that I had a leak anywhere to be found. Despite having all of my records in order, all of my services performed at a KIA dealership and in a timely manner, no low oil lights that came on to notify me that it was dangerously low on oil, and the known issues and recalls to these engines for this exact issue; KIA stood firm that this was not their problem and they would be doing nothing to assist me in the matter. This sudden loss of power on the interstate fortunately did not, but easily could have caused a fatal accident for me and those around me at the time and also could have caused a fire to start in the vehicle which could have been fatal as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579372March 25, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima. The contact received notification NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579124March 24, 2024
ENGINE, ELECTRICAL SYSTEM
The engine almost caught on fire. Windows are all down .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11579134March 24, 2024
SERVICE BRAKES
Car stalled. Received check Brakes warning. ABS pump motor voltage fault message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579163March 24, 2024
ENGINE, UNKNOWN OR OTHER
On [XXX] while driving my oil light came on. Since I assumed I was low on oil, I proceeded to nearest gas station, approx 10 min.away, and added oil. I let engine remain off for approx.20 min. When I started the car up blue smoke began coming out from front and rear and there was a knocking noise. Since this is an engine that had already been replaced due to a recall, and now symptoms have returned I suspect engine might have failed again. I have always done my oil changes and have not had any issues. I had car towed towed to San Jose and contacted a mobile oil service to have oil drained out and replaced. When he was finished he said there were particles in oil removed and suspected engine had failed and I should not drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579201March 24, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
I NEED REMEDY COMPENSATION IN REGARDS OF MY RECALLS MY ENGINE WARRANTY WAS GONE AFTER BEING REPLACED DUE TO ENGINE SEIZED 01/01/2023 I HAD ENGINE WARRANTY SINCE 2020 AND NOW MY CAR WAS BEING REJECTED REFUSED REJECTED EXCLUDED IAM BEING DISCREDITED I OWN MY 2015 KIA OPTIMA I LIVED SLEEP IN MY CAR IAM HOING THROUGH FINANCIAL HARDSHIP SINCE 2021 I NEED LEGAL ADVICE HELP ASSISTANCE PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578950March 22, 2024
ENGINE
Was driving my vehicle when it started shaking violently and the check engine light came on. Took it to my mechanic and then it was towed to the Kia dealership. Both say that cylinder 2 won’t hold compression due to leaking valves causing oil to flood the engine and the engine to not work properly. I was told I could drive it still but that the engine could seize at any time putting us at risk for an accident. Kia says this is not covered under the extended warranty, but I have had multiple mechanics say this is an issue with 2017 and newer Kia’s and Hyundai’s,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578952March 22, 2024
ENGINE
Indiana - car in reverse in driveway and started shaking. I turned car off and back on and it drove normally. The next day, I put the car in reverse and the shaking started again and check engine light illuminated. This car has a history of burning oil and we constantly have to add oil between oil changes. Car is at Andy Mohr Kia dealership at this time where we were told that engine would not be covered by Warranty because we are second owners. Mileage of car is 62,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578973March 22, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578797March 21, 2024
ENGINE, UNKNOWN OR OTHER
NHTSA Recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578803March 21, 2024
ENGINE, ELECTRICAL SYSTEM
Engine failure; oil consumption, misfire, smoking, losing sped, no acceleration. Problem has been diagnosed by 3 mechanics in a mechanic shop. Only warning was the check engine light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578609March 21, 2024
ELECTRICAL SYSTEM
Hello, I am writing a complain in hopes of getting some type of help to try and recover damage on my car. I own a KIA OPTIMA 2015 and sometime in November of 2023 I received a letter in the mail stating the car had a recall on it that could result in the car catching on fire. While I was waiting for the remedy letter to come in less than a month after I received the recall letter the car randomly caught on fire. I strongly believe that it had to do with the recall because the car was Fine before that and had no check engine light on or anything on the dash board. The car was parked in the backyard of my residence in which the letter did warn to park away from any residence if any light was on in the car but at this time no warning light was shown on the dashboard. At this time I was taking my brother who is a minor to school when it happened.It was around 8am in the morning when I had turned on the car to let it warm up and as I ran inside the house for less than 2 minutes I came back to the car shut off making a weird noise. When I tried to turn it back on it took less than a minute and it started to catch on fire. I did have to call the fire department as the flames moved fast and were uncontrollable. My insurance unfortunately was no help in helping recover anything and when I reached out to the kia company after 2 long months of waiting on answers I was told that they could not offer no type of reimbursement as they aren't sure how or why the fire started. They said that the fire started in the compartment of the passenger side which the recall letter did mention something similar to that.Kia company does not want to take any responsibility in their mistakes and just brushed me off. I am now left with no car and a bill that I am waiting for in the mail from calling the fire department. Not only was my life in danger but so was my brother as he did suffer a panic attack from how scared he was that day. Please assist in what I can do next. Thank you
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

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