Kia Optima Complaints

7,843 consumer complaints on file.

#11051658December 1, 2017
ENGINE
AT 116,000, WHILE DRIVING IN CITY CAR WOULD DECELERATE AND JERKED "HYBRID WARNING SYSTEM-DO NOT DRIVE" LIGHT CAME ON. WHEN BACKING OUT OF PARKING SPACE, CAR WOULD JERK BACKWARDS. TOOK TO DEALER WHO DIAGNOSED THAT IT NEEDED NEW TRANSMISSION. TOOK CAR TO MY MECHANIC WHO PROVIDED BETTER WARRANTY ON TRANSMISSION WORK. REPLACING TRANSMISSION HAS NOT FIXED CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051611November 30, 2017
ENGINE
WHILE DRIVING ON THE HIGH WAY THE ENGINE STARTED MAKING A KNOCKING SOUND AND THEN THERE WAS A BURNING SMELL AND THE CAR WOULD NOT ACCELERATE THEN THE CAR SHUT OFF. I WAS FORCED TO SWITCH LANES AND GET OFF THE NEAREST EXIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051469November 30, 2017
STEERING
STEERING WHEEL HAS A CATCH OR NOTCH SOMETIMES IN COLD WEATHER WHEN TRYING TO TURN THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051199November 29, 2017
ENGINE
ONE DAY WHILE DRIVING MY CAR, IT BEGAN HAVING SOME CLICKING SOUNDS IN THE ENGINE. AFTER A FEW MINUTES IT COMPLETELY TURNED OFF AND WOULD NOT START. I GOT IT TOWED TO A MECHANIC WHO SAID THERE WAS METAL PIECES IN THE OIL WHICH CLOGGED OIL FLOW AND NEEDED TO REPLACE THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051217November 29, 2017
ENGINE, FUEL/PROPULSION SYSTEM
1 STUMBLES ON ACCELERATION 2ACCELERATS WHEN SHIFTING REVERSE--DRIVE 3 ACCELERATES ON RIGHT HAND TURN .THESE PROBLEMS HAPPEN RANDOMLY IT.HAS. .HAPPENED 5 TIMES IN MOTIOM, CITY STREETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051307November 29, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. WHEN THE VEHICLE WAS TAKEN TO BILL DORATY KIA (2925 MEDINA RD, MEDINA, OH 44256, (330) 721-9500) FOR ROUTINE BRAKE SERVICE, THE TECHNICIAN FOUND A CRACK IN THE FRONT FRAME. THE DEALER STATED THAT THE VEHICLE WAS SAFE TO DRIVE AT THAT TIME. THE CONTACT WAS INFORMED THAT THE FRAME WOULD NEED TO BE REPLACED, BUT NO REPAIRS WERE MADE. SINCE WINTER WAS APPROACHING, THE CONTACT WAS CONCERNED THAT THE FRAME WOULD COMPLETELY CRACK DUE TO THE WEATHER AND SALTED ROADWAYS IN HER STATE. THE CONTACT RECEIVED A MANUFACTURER RECALL AND EXTENDED WARRANTY NOTICES IN 2009. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO ISSUES WERE FOUND. THE DEALER SENT PICTURES OF THE CRACKED FRAME TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND ISSUED CASE NUMBER: 2560103. THE MANUFACTURER STATED THAT THEY WOULD CONTACT THE LOCAL DEALER. THE CONTACT WAS AWAITING A CALL BACK FROM THE MANUFACTURER AND DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050970November 28, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN IN MOTION THERE IS A KNOCKING NOISE IN STEERING WHEEL THAT SOUNDS LIKE SOMETHING BROKEN INSIDE. ALSO MOTOR FOR RIGHT PASSENGER WINDOWS ON BOTH FRONT AND BACK SEAT DO NOT WORK AND FROM DRIVER'S PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051026November 28, 2017
UNKNOWN OR OTHER
THE TURBO LINES LEAK AND I'VE RESEARCHED AND FOUND IT TO BE A COMMON PROBLEM IN THESE VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048595November 27, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND LOST POWER. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AT TIME OF THE FAILURE. THE VEHICLE WAS NOT ABLE TO RESET AND WAS TOWED TO RICART KIA (4255 S HAMILTON RD #210, GROVEPORT, OH 43125 (614) 836-6503) WHERE THE DIAGNOSES WAS UNKNOWN. THE CONTACT STATED THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE THERE WAS A RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND HAD NOT RECEIVED A RECALL NOTICE FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048835November 27, 2017
UNKNOWN OR OTHER
WHILE DRIVING MY CAR, MY SUNROOF EXPLODED AND BROKE FOR NO APPARENT REASON. NOTHING HIT THE SUNROOF. THE SUNROOF WAS CLOSED AT THE TIME AND THE CLOTH SHADE WAS BACK SO THAT WE COULD SEE THE SKY WHILE DRIVING. GLASS SHATTERED AND FELL ALL OVER ME (THE DRIVER) AND MY PASSENGER AND ALL OVER THE BACK SEAT OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048330November 25, 2017
AIR BAGS
CLOCK SPRING DONT WORK CAUSING AIR BAG LIGHT TO STAY ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048397November 25, 2017
STEERING
STEERING HAS A DEAD SPOT NEAR THE CENTER AND IT FEELS LIKE IT GETS HUNG UP WHEN THE WHEEL IS TURNED EITHER DIRECTION AND IT JUMPS WHEN ALTERNATING LEFT TO RIGHT OR RIGHT TO LEFT IT FEELS UNSAFE AND JUMPY WHEELS WILL NOT EVER STAY IN A STRAIGHT CENTERED POSITION WHEN YOU TRY TO CORRECT THE JUMP IN THE STEERING OVER CORRECTS CAUSING A BACK AND FORTH JUST TO STAY IN ONE LANE THE NOISE IT MAKES IS A CLUNK AND IS MOST NOTICEABLE WHILE SITTING AT IDLE TURING THE WHEEL BACK AND FORTH EVEN ONE INCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048146November 23, 2017
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
MY CAR CUT OFF IN THE MIDDLE OF THE STREET CAUSING A ACCIDENT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11047809November 21, 2017
UNKNOWN OR OTHER
ON SATURDAY, NOVEMBER 11, 2017, I WAS TRAVELING ON THE FREEWAY AT 70 MILES PER HOUR. MY 2013 OPTIMA AUTOMOBILE STOPPED SUDDENLY ON THE FREEWAY. I RESTARTED THE CAR AND PROCEED TO EXIT THE FREEWAY. ONCE I EXIT THE FREEWAY AND AT THE LIGHT, MY CAR STOPPED AGAIN. SO, I KNEW SOMETHING WAS DEFINITELY WRONG WITH MY CAR. ON MONDAY, NOVEMBER 13, 2017, I TOOK MY CAR TO GALPIN KIA IN NORTH HILLS TO HAVE THE CAR CHECKED. THE DEALER KEPT MY CAR FOR 3 DAYS, THEREFORE, I HAD GET A RENTAL CAR. I THEN RECEIVED A CALL ON WEDNESDAY, NOVEMBER 15, 2017 THAT THE TEST RAN ON THE ENGINE SHOWED NOTHING WAS WRONG WITH THE ENGINE. NOTE: I RECEIVED A RECALL VIA MAIL REGARDING THE AN ISSUE WITH THE ENGINE FOR THE OPTIMA 2013 AUTOMOBILE. DUE TO FEAR AND WORRY, I AM AFRAID TO DRIVE THE CAR. HOWEVER, I HAVE TO GO TO WORK, SO I HAVE BEEN TAKING THE STREETS. PLEASE ASSIST ME IN GETTING THE RECALL OF THE ENGINE PROBLEM DONE ON MY CAR, SO I CAN DRIVE MY CAR AND HAVE PEACE OF MIND IN KNOWING MY CAR IS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047857November 21, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
I FIRST NOTICED A PROBLEM WITH MY VEHICLE WHEN THE CRUISE CONTROL WOULD RANDOMLY DISENGAGE WHILE GOING DOWN THE INTERSTATE. THEN A COUPLE OF WEEKS LATER I WAS MAKING A LEFT TURN ACROSS A TWO LANES OF TRAFFIC ON A CITY STREET. WHEN I FIRST PUSHED THE ACCELERATOR THE CAR STARTED TO GO AND THEN SUDDENLY I LOST ALL ACCELERATION. I LET MY FOOT OFF THE ACCELERATOR AND THEN PUSHED BACK DOWN AND WAS ABLE TO GO. THIS WAS A VERY DANGEROUS SITUATION AS I WAS STUCK IN THE MIDDLE OF TWO LANES OF TRAFFIC FOR SEVERAL EXTRA SECONDS LONGER THAN NECESSARY. A SIMILAR SITUATION HAPPENED A COUPLE OF MORE TIME AND WHEN I PARKED THE VEHICLE AT HOME I NOTICED THAT BRAKE LIGHT WAS STAYING ON AFTER I GOT OUT OF THE CAR. I TOOK THE CAR TO THE LOCAL KIA DEALERSHIP AND THEY REPLACED THE BRAKE SENSOR WHICH FIXED ALL OF THE ABOVE PROBLEMS. I WOULD LIKE TO NOT THAT HYUNDAI ISSUED A RECALL ON THE NEARLY IDENTICAL SONATA FOR THIS SAME ISSUE AND DID SO YEARS AGO AND YET NOTHING FOR THE OPTIMA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047902November 21, 2017
ENGINE, POWER TRAIN
I HAVE A 2015 KIA OPTIMA WITH 24,300 MILES I PURCHASE MY CAR BRAND NEW FROM SOUTHWEST KIA . I TOOK MY CAR IN FOR SERVICE BECAUSE I HAD JUST RECENTLY HAD OIL CHANGE AT WALMART 700 MILES LATER MY OIL LIGHT STARTED APPEARING. I TOOK IT TO KIA BECAUSE RECENTLY HAVING OIL CHANGE AND CAR WAS NO LONGER REGISTERING OIL. KIA WENT ON TO TELL VERY LITTLE OIL WAS IN MY CAR I INFORMED THEM THAT I HAD JUST HAD OIL CHANGED 700 MILES AGO. SO FROM THERE DEALERSHIP DID OIL CHANGE. I WAS BACK AT THE DEALERSHIP WEEK LATER WITH SAME ISSUE. SERVICE STATED THAT HE FOUND SLUDGE AND I STATED THAT I HAVE HELD UP MY END OF THE DEAL WITH OIL CHANGES AS WELL AS I PROVIDED MY RECEIPT OR OIL CHANGES. DEALERSHIP IS NOT WILLING TO HOLD UP THERE 100,000 POWER TRAIN WARRANTY STATING THAT I WAS NOT GETTING OIL CHANGED IN A TIMELY MANNER WHICH IS BS. I HAVE BEEN RESEARCHING AND I FOUND OTHER 2015 KIA OPTIMA OWNER WERE HAVING THE SAME ISSUE AS I AM HAVING WITH CAR EXCESSIVE OIL USAGE,OIL SLUDGE AND ENGINE PROBLEMS AS I AM. I HAVE BEEN IN CONTACT WITH KIA CONSUMER DEPT FOR HELP. I HAVE ALSO BEEN IN CONTACT WITH CHANNEL 11 AND CHANNEL 4 CONSUMER JUSTICE DEPT. I HAVE ATTACHED COPIES OF OTHER OWNERS WITH THE SAME ISSUE. YOU WE WORK HARD TO PAY FOR AND TO HAVE A RELIABLE TRANSPORTATION FOR THE DEALERSHIP NOT TO HOLD UP THERE END OF THE DEAL. I BELIEVE THAT KIA IS AWARE OF THESE ISSUES AND NEGLECTING TO HELP THE BUYERS WHO HAVE PURCHASE THESE CARS. IT'S STRANGE THAT I FOUND TEN OTHER 2015 KIA OPTIMA OWNERS WITH EXACT SAME ISSUE. 2014 MODELS HAVE ALREADY HAD A RECALL I THINK 2015 MODEL SHOULD BE INCLUDED TO THE RECALL. I HAVE ATTACHED OTHER KIA OWNERS COMPLAINTS AND ISSUES WITH THIS MODEL CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047907November 21, 2017
UNKNOWN OR OTHER
SUNROOF EXPLODED FOR NO APPARENT REASON WHILE DRIVING DOWN THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047426November 20, 2017
ENGINE
WHILE DRIVING ABOUT 40 MILES FROM HOME AROUND MIDNIGHT, ON A BUSY FREEWAY (I-5), GOING ABOUT 70 MPH, MY CAR SUDDENLY FLASHED A WARNING ABOUT THE HYBRID BATTERY DISCHARGING AND TO PULL OVER. THEN THE POWER STEERING WAS GONE AND THE CAR SHUT OFF. THANKFULLY WE WERE ABLE TO COAST TO THE SIDE BEFORE GETTING HIT. AFTER ABOUT 5 MINUTES ON THE SIDE OF THE ROAD EVERYTHING DIED INCLUDING THE EMERGENCY FLASHERS AND WE WERE LEFT IN THE DARK WAITING 2 HOURS FOR A TOW TRUCK. THIS IS A SERIOUS SAFETY HAZARD AND WE COULD'VE BEEN HIT OR CAUSED ANOTHER ACCIDENT. THE CAR HAS NOT STARTED SINCE, HOWEVER IF THE BATTERY IS ACTIVELY BEING CHARGED IT WILL LIGHT UP THE DASH BOARD WHICH JUST FLASHES WELCOME REPEATEDLY AND WON'T START. CURRENTLY AT A KIA DEALERSHIP IN TACOMA, WA AND WAITING TO HEAR WHAT THEY THINK IS WRONG. FROM READING OTHER STORIES ON THIS SITE, SOUNDS LIKE THIS A REOCCURRING ISSUE FOR KIA AND THERE WAS A RECALL FOR 2012 OPTIMAS, JUST NOT THE HYBRIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047250November 19, 2017
POWER TRAIN
TAKATA RECALL TRANSMISSION HAS A GRINDING AND WHINING NOISE!! BUT TRANSMISSION SHIFT GEAR SMOOTHLY. THESE NOISE WORSE AT COLD CONDITION AND TURN TO THE LEFT, AND PASSING OVER SPEEDBUMP. AS I HEARD IN THE SOUTH KOREA, THIS IS COMMON OFTEN REPORTED BY DRIVERS WHO DRIVE THIS VEHICLE. I AM TRYING TO FIGURE OUT WHAT IS GOING ON BUT ALL CAR MECHANIC COULD NOT FOUND IT. I AM VERY SCARY WHEN I DRIVING. I THINK IT COULD BE A SAFETY ISSUE IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047255November 19, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
EVER SINCE WE GOT THIS CAR IT HAS BEEN IN 2 ACCIDENTS DUE TO THE RAIN, WHEN I STARTED TO LOOK INTO WHAT WAS CAUSING THIS PROBLEM I NOTICED THERE IS A HOLE IN THE PLASTIC RIGHT BELOW THE OIL FILTER. THIS ALLOWS WATER TO GET ON THE ENGINE CAUSING IT TO SHORT POWER FOR THE CAR. THIS IN RETURN CAUSES THE POWER STEERING TO CEASE UP MAKING IT NEARLY IMPOSSIBLE TO CONTROL THE CAR, HENCE WHY IT HAS BEEN IN TWO ACCIDENTS; ONE THAT PUT MY MOTHER IN THE HOSPITAL A FEW YEARS BACK. THE LAST TIME THIS HAPPENED WAS YESTERDAY BUT ENOUGH IS ENOUGH, THIS FLAW IS A DEADLY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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