Kia Optima Complaints

7,843 consumer complaints on file.

#11489464October 16, 2022
ELECTRICAL SYSTEM, ENGINE
Was driving my car and it just lost all power and cut off. It will not start now. It only has 1 click. The car has used a lot of oil since I've owed it. I do regular oil change and the oil lights still go off and on. I researched why it had power failure and replaced the starter but that didn't work. I started looking into the engines for 2016 kias n found out some have a recall. I hope my car falls in that recall bc I need it fixed . my car gave no warning signs that anything was wrong . just cut off all of the sudden and will not start . had to have it towed to my home
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489324October 14, 2022
ENGINE
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489332October 14, 2022
ENGINE
The contact owns a 2012 Kia Optima. The contact stated while driving at approximately 55 MPH, the vehicle stalled, and the power steering and power brake assist also failed. The contact stated that the check engine, check oil, and battery warnings were illuminated. The contact pulled over, stopped, and had the vehicle towed to his residence. The vehicle had not been taken to a dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489193October 13, 2022
POWER TRAIN
The contact owns a 2012 Kia Optima. The contact stated while driving at 55 MPH, he heard an abnormal grinding sound coming from the engine. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the warranty had expired. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488960October 12, 2022
ENGINE
I was driving down the freeway and my car engine shut off and lost all power. Pulled off to the side of the road and the car started back up and was running fine. About 10 miles later the engine started clicking and continued to get worse as I tried to get off the highway and into a Kia Dealership. When I was about a tenth of a mile away from a Kia Dealer, my engine made a loud bang noise, and started smoking immediately as my car completely shut down. I had cars behind, alongside, and in front of me that were put in obvious danger as my engine blew up and smoke filled the air around the area. Making visibility poor for others as well as my speed dropping without brake lights due to the engine failing. The problem cannot be reproduced as the engine will not start but the Kai Dealership the car is currently at stated that the engine needs to be completely rebuilt. Vehicle was inspected when I lived in North Carolina in 2018 and 2019, nothing was stated as a danger at that time. There were no warning lights when the vehicle first shut down. The check engine light did not come on until about 20 minutes after the engine started clicking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488997October 12, 2022
ENGINE
The engine was just about to explode when me and family riding the car Kia Dealer does not want to fix the car despite that it has an engine recall The car was not inspected yet, but I am ready to get it inspected there were not any sign warning lamps, messages or other symptoms of the problem prior to the failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489054October 12, 2022
ENGINE
i was driving my 2015 kia optima lx 2.4L which i recently got i am currently the second owner and did not receive no mail containing any open recalls to my car and the engine seized up and now the Kia dealership does not want to help me out , what can i do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488754October 11, 2022
ENGINE, FUEL/PROPULSION SYSTEM
I was driving on the interstate in rush hour traffic to pick up my kids from school. The engine light came on, and immediately after that, the gas pedal would no longer accelerate the speed of the car. I pulled over on the side of the interstate to call my fiancé, and within minutes the front end started smoking. I grabbed my work belongings and stepped out of the car and the entire car went up in flames on the interstate. The car has been deemed a total loss with Insurance. We filed a claim with Kia and waiting for someone to inspect the vehicle. This car had engine failure back in 2017, and had an entire engine rebuilt inside of it. Part of the Theta ll engine recall. Police would not create report due to not injuring anyone or any other vehicles.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11488597October 10, 2022
ENGINE
The system that failed was my engine. I sent my car to One Stop Collision Auto Repair in Chicago Ridge Illinois. Once the mechanic did his diagnostic, I was told i had “no oil” in my car which caused my engine to fail. However I had gotten an oil change July 12th , 2022. There is a sticker on my windshield in the top left corner by the drivers side stating when my oil was changed. My oil notification became to come on July 9th which let me know i needed an oil change.For this specific problem with my vehicle, the mechanic told me “you won’t get an oil notification because it has nothing to do with your oil. It is a known problem with these types of cars.” I then began to question if there was a recall. I then look onto the My Car max app which lets me know if there was any recalls. There were 2 recalls with MY SAME VIN NUMBER. I don’t know if it is available for inspection.My safety was at risk because I was not aware of any issues on my dashboard or any recalls as i was buying the car. My car began jerking with my inside of it driving which almost caused an accident. My car was sent to a auto repair shop to find out the problem. Once he let me know what the problem was, My car was then sent to International Kia for their own diagnostic and a repair when they find out the problem. The car should be going under inspection now that it is at the manufacture (International Kia). There were NO warning lamps,messages,or any symptoms of the problem prior to the failure. I’ve had this car only since March 17, 2022 (6 months).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488618October 10, 2022
STRUCTURE:BODY
The pearl white paint pealing in 4 different areas in the body of the car to include the front and top of the car above the windshield; both sides of the outer body framing of the windshield and now the hood of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488670October 10, 2022
UNKNOWN OR OTHER
available for inspection front door latches, Driver and passenger, stick in down position and prevent closing of doors to latch. Someone who does notice could have a collision, be ejected, suddenly suprised and crash, break latches permanently. I contacted kia dealer, they said on Soul was recalled for same problem. Inspected by my insurance broker. Passenger side was December 2021, and driver side latch gave out june 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488540October 9, 2022
ENGINE
My car started smoking while I was driving! From under hood and into vents in car bad! Got pulled over and some yelled my car was on fire, get out! There were no lights on for car! I had ran one of those diagnostic checks that morning ( have it set for once a month) Nothing came back on it at all, car seemed to be great! Left house and 15 mins later car caught fire in the engine! I could of died and my dog! Fire looks to have burned through the fire wall!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11488562October 9, 2022
ENGINE
It burns a quart of oil every thousand miles shouldn’t be doing this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488354October 7, 2022
ENGINE
My Kia had been using oil at an abnormal rate. Could not identify anything wrong. The car would sometimes unexpectedly stall out and the oil would be a little low, even relatively soon after an oil change. I would top it off and it would operate fine. This month the engine seized up completely. When we had a mechanic disassemble the engine and examine it, he found abnormal damage to the engine, including carbon deposits from burned off oil that had escaped and not returned for lubrication, as well as metal shavings in the oil pan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488374October 7, 2022
UNKNOWN OR OTHER
The paint on the roof of the 2019 Kia Optima is peeling back. Also, have paint that has let go around the hood. I inquired at the dealer at around 40,000 miles. The employee said that the paint was only warranted through the first 36,000 miles. I drive a lot of miles to work, and this was within the first year I purchased the vehicle. The employee said that the pearl white color was the one color that they saw the most complaints with the paint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488423October 7, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Started with oil light flashing, then the other lights came on. Started losing speed, then lost all power to the engine, will not start back up with the engine, when trying to start it, the engine started smoking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488044October 5, 2022
AIR BAGS, ENGINE, ELECTRICAL SYSTEM
I have a 2016 Kia Optima within the 2nd year all my window motors fail within a 6 month timeframe. My car in the 4th year started to burn oil quickly the oil light would not appear until I begin to hear a knocking sound. Also, in the 4th year of having my car there has been cracking in my passenger side (I think it is where the airbag is located). All of the areas could put my life in some type of danger or a family member if KIA doesn't see fit to remedy these areas. In 2018, my warranty was out and I didn't know until I received my bill the service person didn't advise me of this issue. So, I ended up paying $700 for a battery installment when I advised him that it was the issue, he insisted I get a diagnosis done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488080October 5, 2022
ENGINE
Driving one day and I hear a knocking sound coming from the engine. It locked on me on the way home and isn’t drivable. Took it to the dealership and they said it had a recall and the engine needs to be replaced. Kia denied the engine replacement saying I took to long to come in. I bought it used and never received a letter in the mail about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487795October 4, 2022
UNKNOWN OR OTHER
issues with all of the window regulators stop working. The gears in the regulators are plastic and become dry rot and strip out not allowing the windows to function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487830October 4, 2022
ENGINE
2015 Kia Optima began to not accelerate on freeway when trying to reach 2 rpms. Took for diagnostic it was stated solenoid needed replaced. However, the engine was knocking and I was informed that I needed a new engine. Mechanic did not want me to invest money into vehicle. I pulled up vehicle and see this as an issue for 2015 Kia Optimas. That current issues have been reported by numerous people. My car had no lights or warning sensors regarding these issues. Now the engine is inoperable and I have no vehicle w a car payment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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