Kia K5 Complaints

508 consumer complaints on file.

#11703177December 5, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2024 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair, and the contact was unable to ship the vehicle as planned. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703123December 4, 2025
UNKNOWN OR OTHER
Had the sunroof sunshade open, and the sunroof has exploded spontaneously out of nowhere. Since i had the sunshade open, the glass pieces went all over me and my wife, it had first scared us cause it was like a gun being fired off in the car, and i could've gotten into an accident. No. the car hasn’t been seen by the dealership. Theres has been many reports about this issue, me personally im in a group and theres a few people on there that this has happened to. No warning before it happened, there was no sign of impact. looks like it just spontaneously exploded outwards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702623December 3, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
When engine is Idling the cabin immediately starts to smell completely like gasoline. This happens whether the A/C system is on or not. It’s so strong sometimes that I have to put my window down to release the fumes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702431December 2, 2025
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: BLIND SPOT DETECTION
My 2021 Kia K5 EX has a severe and unsafe steering problem. The vehicle consistently pulls hard to the right on its own, even on straight roads. If I loosen my grip even slightly, the car immediately veers to the right. The steering wheel does not stay centered, and I have to constantly fight the steering just to keep the car in the lane. This issue has continued despite multiple alignments, tire replacements, and inspections. Nothing has fixed the problem, and the steering behavior feels mechanical or electronic in nature. I no longer feel safe driving the vehicle because it feels like I could lose control at any time. Additionally, my vehicle is affected by the open recall (SC356 / NHTSA 25V794) involving fuel tank expansion and fire risk. The status says ‘Incompleted – remedy not available,’ meaning there is currently no repair solution. The combination of a steering defect and a fire-risk recall makes this vehicle unsafe to operate. I am reporting this because the steering issue appears to be a serious safety defect that needs investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700934November 22, 2025
FUEL/PROPULSION SYSTEM
For the past 16 months I have been experiencing a fuel odor in my vehicle cabin while idling or when in slow moving traffic. Knowing this likely is due to a fuel leak, I have taken it to the dealership 6 times to find the leak and remedy it. The dealership always finds something to repair/replace under warranty, however, the fuel smell persists. Over the past 16 months, this has increased in how strong the smell is and how often I am smelling it. It started out as only smelling fuel once a week or so. Now the smell is there during ever drive. It seems as though if my tank of 7/8 or above full, it does not smell for some reason. Upon searching online, many other K5 owners are experiencing the same exact issue and the dealership has been unable to resolve this. The vehicle has had 3 seperate recalls for fuel issues and I believe another is necessary regarding this because the recalls has not fixed the fuel leak I and many others are experiencing. Kia is doing the bare minimum to resolve this and my children are breathing fuel fumes consequently. Please note, not all my repair invoices are attached. I do not have access to all of them at this time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700548November 20, 2025
FUEL/PROPULSION SYSTEM
My 2022 Kia K5 EX has a serious fuel-system safety defect involving fuel tank expansion, which caused rear seat pan deformation and rear seat strap deformation. Kia America’s engineering review confirmed this in their findings. The fuel tank expansion caused the rear seat to lift/warp from underneath, creating a risk of fuel leakage, fire, and structural failure in a crash. This is a significant safety concern for occupants and the public. Kia America acknowledged this safety defect in a letter dated October 15, 2025 and stated it is “consistent with the fuel tank expansion condition.” They offered to repurchase the vehicle due to this safety issue. (Letter attached.) Because of this defect, my vehicle has been out of service for 78 days and is not safe to drive. I use this vehicle as my primary source of income for full-time rideshare work, which has caused severe loss of income. Due to the extended loss of use and financial hardship, I am now at risk of repossession, even though the vehicle is unsafe because of a manufacturer-confirmed defect. Despite Kia acknowledging the defect, no recall has been issued, which raises concern that other drivers may still be using potentially unsafe vehicles. I am requesting NHTSA to investigate this defect for potential recall action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697698November 5, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Kia K5. The contact stated that fuel odor was entering the cabin of the vehicle. The contact stated that the rear passenger’s seat seemed to be inflated. While driving approximately 70 MPH, the contact became aware of fuel squirting out of the fuel filler neck. The fuel gauge fluctuated from full tank to half tank or empty. There was no warning light illuminated. The fuel odor became stronger, and the contact pulled over to the side of the road at a rest stop. A mobile service tech arrived to inspect the vehicle but found no failures. The contact continued driving to the residence. The vehicle was taken to the dealer, who found that the fuel tank and fuel line had failed and needed to be replaced. The dealer sent a photo to the manufacturer to confirm the necessary repair. The vehicle was not repaired. The manufacturer was informed of the failure and determined that the fuel tank and PCV valve were swollen and needed to be replaced. The manufacturer offered a buy-back for the vehicle and opened a case. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697687November 5, 2025
UNKNOWN OR OTHER
KIA has hasd a recall since July of 2025 and the part to fix the back window trim. The part was supposed to be ready to ne installed by Oct of 2025. It is Nov 5 2025 and the part is still unavailable. KIA is in no hurry or rush to get this recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696699October 30, 2025
ENGINE
no power at all all most in a accident with it when it lost power they said it’s the turbo l paid 33,000 for this car it had 35000 miles on it has 103000 on it when it lost power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696397October 29, 2025
STRUCTURE
The contact owns a 2024 Kia K5. The contact received notification of NHTSA Campaign Number: 25V493000 (STRUCTURE). The contact stated that while the vehicle was at the dealer for an oil change, the contact was informed by one of the service employees that the rear window trim on the passenger’s side was loose. In addition, there was an abnormal wind sound coming from the rear window. The local dealer was contacted. The vehicle was not repaired. The contact stated that on a separate occasion, the contact became aware that the chrome on the rear window was loose. The vehicle was not diagnosed or repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696198October 28, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, ENGINE
10/25 I was traveling, and my car sudden loss of power, while in traffic.. almost causing accident. 10/28 I was traveling on interstate, and my car sudden loss of power, while in traffic.. almost causing accident. This is ridiculous.. When I hit the gas sometimes, feels like it fluttering and jerking. I’ve reported multiple times over the years and this one having hesitation when driving this car. Manager drove it was concern, mechanic talking about it’s the way the car supposed to be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695736October 27, 2025
FUEL/PROPULSION SYSTEM
While driving my car i heard a loud pop come from the rear of the car. Vehicle began driving poorly as if it could not get proper fuel. I took car to dealership on October 3, 2025 where fuel system was tested and failed all 3 stages of recall for fuel system. Fuel tank had expanded straps and clips had broken and was deemed unsafe to drive. Kia placed the vehicle on hold.at the dealership with a do not repair until further notice. As of today October 27, 2025 the car has still not been repaired and is still on hold at the dealership. Kia has not determined if it is safe to repair the vehicle and return to owner (myself). I however do not feel safe to drive this car as I am lucky to be alive and that it didnt explode when the fuel tank expanded. Hopefully my case can help save someone else from being placed in danger with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695489October 24, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Kia K5. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Purge Control Solenoid Valve (PCSV), resulting in damage and fuel tank expansion. The vehicle was not repaired. After investigating the failure, the contact related the failure to Service Campaign: SC288. The manufacturer was notified of the failure, a case was opened, and the contact was offered a buyback, but refused the buyback. The failure mileage was 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695160October 23, 2025
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
While driving my 2022 Kia K5 LXS, the vehicle began shaking violently and lost acceleration. The check-engine light came on, showing code P0301 (cylinder 1 misfire). The issue caused unsafe driving conditions, especially with my child in the car. Kia Roseville incorrectly documented the repair, while Kia Folsom later confirmed the issue was engine-related. The vehicle has also been subject to fuel tank expansion concerns under recalls SC288 and SC288A, which can create additional fire risk and pressure issues. Despite repairs, I still experience safety fears and severe loss of vehicle value due to these recurring defects and poor documentation. Kia America has not provided a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694906October 22, 2025
POWER TRAIN
I’m loosing power when i drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694699October 21, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Kia K5. The contact had received an unknown Emissions/Fuel Tank recall. The vehicle was then taken to a dealer, where the vehicle was inspected and failed the inspection. The vehicle was deemed unsafe and inoperable due to an expanded fuel tank. The vehicle was not repaired due to the recall not being honored by the dealer and manufacturer because the vehicle failed the inspection. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694593October 20, 2025
BACK OVER PREVENTION: WARNINGS, ELECTRICAL SYSTEM, AIR BAGS
fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694326October 18, 2025
UNKNOWN OR OTHER
While driving on the highway under normal weather conditions and at the speed limit at approx 50 MPH a loud explosion like a gun shot was heard through the car. The sound of broken glass and wind could be heard; however, there was no collision or object that struck the vehicle in any way. Glass began dropping through the sun shade area and upon pulling over and further inspection the sunroof appears to have exploded outward as all the glass was bent in an upward direction. The vehicle is currently awaiting assessment at the dealership. There was no warning of any kind. It was just a spontaneous explosion. It is my understanding that this has been a problem in some vehicles and many different manufacturers and other companies have recalled their cars however Kia has not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694231October 18, 2025
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
I noticed my car jerking from a stopped position a few months back it wasn’t consistent but it happened I figured it was just a powerful motor however last on October 7th I was driving down the street to go to the dealership and my car lost power I had to pull over my son was panicking he’s just little and I sat there and luckily it started after a few minutes and I went to the dealership and they blew me off saying it has electrical issues. WELL I went to Oreillys and they tested my battery it was good but only getting 10 % charge to it which he said was odd so he said to try and drive it some and come back he wlll see where it’s at. I did that and he said oh wow you’re back up to 100%! Well that was the 7th now last night I’m driving around Tallmadge ave and BOOM everything lit up I lost power steering my lights shut off completely and it was close to midnight! It was insane I am luckily a very good driver because I almost went right off the road!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693378October 14, 2025
POWER TRAIN
The contact owns a 2021 Kia K5. The contact stated that while his daughter was driving approximately 15-20 MPH, the engine revved and the gears in the transmission unexpectedly failed. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. Due to the safety concerns, the vehicle was no longer driven and remained parked at the residence. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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