Kia EV6 Complaints (2022)

275 consumer complaints on file.

#11491971November 2, 2022
STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER
I had driven the car for about 80 miles on a mix of urban expressway, parkway, and city streets, when inexplicably the "frunk lid" (or hood) released itself from the fully closed position to the "ajar" position. That is the position that the lid would assume if you pulled the inside release. To open fully, one must manually release the "safety catch," after which it would open fully. As soon as the lid moved from fully closed to slightly open, a warning symbol appeared on the dashboard accompanied by a frenzied warning chime. I was in traffic and stopped as soon as it was safe to do so, about a quarter mile or possibly a half mile ahead. During this time the vehicle seemed sluggish. Just before the stop, my passenger pointed out that the relatively small and discreet "Parking Brake" warning was also illuminated. Right after I stopped, I shut the lid as I normally would, and it stayed shut. Then my attention was drawn to the rear of the car, where light smoke was emanating from the wheels and a "burning rubber" odor was prominent. The brakes had become very hot from my short drive seeking a safe place to stop. I believe it is unsafe to have a vehicle apply the parking brake on its own with no way to release the parking brake without stopping. I believe that if the vehicle had applied the parking brake on its own at speed on an ice- or snow-covered road, or possibly even on a wet road, the rear tires would have locked up, causing the vehicle to enter an uncontrollable spin. I believe that if the vehicle had applied the parking brake on its own on a long downhill mountainous road without a nearby safe stopping location, the extreme heat generated could cause serious damage to the vehicle. The vehicle is scheduled to be inspected by a dealer tomorrow. At the moment it seems to operate normally, but note that itis an electric vehicle, and almost all of the braking activity is performed by regenerative braking and not using mechanical brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491182October 27, 2022
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
I WAS DRIVING ON THE FREEWAY WITH THE LANE KEEP ASSIST AND ADAPTIVE CRUISE CONTROL ENGAGED.THE SYSTEM WORKED FINE FOR A WHILE BUT WHEN I TOOK MY EYES OFF THE ROAD FOR A QUICK MINUTE TO GRAB SOMETHING FROM THE BACK SEAT, THE SYSTEM EITHER DISENGAGED WITHOUT A WARANING OR DECIDED TO STEER TO THE LEFT OUTOF THE LANE, BECAUSE IN THAT SHORT TIME, IT MOVED TWO LANES TO THE LEFT AND HIT THE ROAD BARRIER DEPLOYING THE AIRBAGS AND CAUSING INJURIES TO THE PASSENGERS. THE VEHICLE WAS DECLARED A TOTAL LOSS. THERE WERE NO WARNINGSS BEFORE OR DURING THE INCIDENT TO INDICATE ANY KIND OF ISSUE. I BELIEVE THE HDA SOFTWARE ON THE EV6 IS QUITE BUGGY AS A SIMILAR INCIDENT HAPPENED A FEW MONTHS PRIOR WHEN THE CAR RANDOMLY DECIDED TO TAKE AN EVASIVE ACTION TO THE RIGHT WHEN THERE WAS NO ONE ELSE ON THE ROAD. IN THAT INSTANCE I WAS HOLDING THE STEERING WHEEL WITH MY EYES ON THE ROAD SO I WAS ABLE TO APPLY IMMEDIATE CORRECTIVE ACTION TO PREVENT A MISHAP
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11487493October 2, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
The vehicles audio AMP has failed, and various warning sounds are not audible. Kia motors and dealers are scheduling long times for appointments and parts taking a long time to be replaced. There are a lot of owners that are having the same problem. A simple online search for Kia EV6 amp fail will yield results.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484792September 16, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The contact owns a 2022 Kia EV6. The contact stated that while the vehicle was parked on a hill, it rolled and crashed into a handicapped sign. The forward collision sensor became inoperable. While at the charging station utilizing the radio, the battery and collision warning indicator lights were illuminated. The vehicle was taken to the local dealer where they were unable to identify the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. While driving, an unknown vehicle crashed into the rear of the vehicle and a quarter panel. There was no reported injuries, fire, or police report. The vehicle was taken to another dealer (Kia of Irvine 45 Oldfield, Irvine, CA 92618,) where the vehicle failed to start and it was diagnosed that the battery needed to be replaced. The battery was replaced but the failure persisted. The vehicle was not repaired. The approximate failure mileage was 3,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11482358September 1, 2022
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
The contact owns a 2022 Kia EV6. The contact stated while driving 60 MPH and on a call via Bluetooth, the front speaker failed to work properly. The contact also noticed that the turn signal chime was inoperable. The contact took the vehicle to a local dealer, where it was diagnosed with needing the amplification to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 8,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482320August 31, 2022
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Car audio Amp is a huge problem in the meridian sound system because when it fails all the warning auditable system and chimes are no longer heard. This is unacceptable as you know longer can relay in the safety systems that are in place. They can not make them either as they have no suppliers. No loan a cars either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480280August 19, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
The amp for the audio system has failed. Because of this, the audible alerts associated with the vehicle safety system cannot be easily heard. The systems are still functioning but the audio alerts are not. The exterior EV pedestrian alert sounds are still functioning. I was able to make an appointment at the dealer within 7 days. There is a risk of not hearing audio safety warnings while driving. This is a known defect - I know other owners are affected, the dealer was able to diagnose the issue and mentioned it’s a known problem with the model. My vehicle was only inspected by the service department of the Kia dealer that sold me the car. The only warning was a loud popping and static sound from the stereo before the audio nearly stopped entirely. All other systems in the car still work that don’t rely on audio. The rear and surround cameras work, and the parking distance system still displays a visual alert but the audio alert cannot be heard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480030August 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This vehicle is equipped with Semi Autonomous Driving. While using Semi Autonomous Driving with Navigation and all other Safety Items active, the vehicle swerved out of its lane and side swiped a Semi before driver could react and move vehicle back into lane. Multiple items failed. Semi Autonomous Driving - Lane Assist - Lane Keep - Emergency Breaking - Blind Spot Warning. No warning lights / sounds activated. (We have a video of this happening a 2nd time but we avoided the accident). Damages to car is roughly $14k and luckily it was not worse as loss of life could have happened. KIA has been notified and the claim is 14832390. Current status is they want the dealership to review the vehicle once the Body Work has been fixed. KIA wants to see if they can recreate the incident. Vehicle is still being fixed and expected to be available to me on 8/26/2022. Afterwards, I will provide the vehicle to the Dealership. (Hoping they will not perform updates to fix the problem and inform me they could not reproduce the issue) FYI - I am not able to download the video to this complaint. Your system will not allow my video format. Also, for final damages, the price is higher than attached documents as Collision Center has added to the claim.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11475955July 26, 2022
UNKNOWN OR OTHER
In Sport mode: - Dial shift was turned from Drive to Reverse, but did not engage or was delayed. - Vehicle went forward instead of reverse, after dial was turned to Reverse. - Issue has not been reproduced or confirmed by service center. - It has not been inspected yet. - No warnings or messages that we can recall prior to incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11474827July 19, 2022
VISIBILITY/WIPER
We were driving down the road, no vehicles in front or to the side, when our glass moonroof exploded. Sounded like a gun going off inside the car. Immediately we saw glass pour down the back of the car, wind started to erratically shake the sunshade, which thankfully was closed at the time of the event. Loose glass ended up everywhere, even inside the moonroof area. Had the sunshade been opened during the event, we would have been covered in glass and likely crashed. The dealership and manufacturer inspected the glass and refused to agree it was defective. I asked if it was supposed to fall into a thousand sharp pieces even if debris hit it and got no response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469100June 14, 2022
STRUCTURE:BODY
I received my car with tailgate misaligned, it could not be adjusted. There are some more out there like mine. I feel this is a safety problem that the area of the body where the hinges attach is not stiff or strong enough to open/close the heavy unbalanced tailgate when the car is not completely level causing damage to the area of the body part of the tailgate and tailgate safety switch not allowing the tailgate to close. This is a serious structural defect that Kia America is ignoring. My dealer took it to the body shop they use who tried 7 different adjustments that did not fix mine but said can be fixed by body work. Kia is just ignoring this as I feel if the truth comes out they will be forced to recall the EV6 and they have no solution. I have written a certified letter to the CEO of Kia America and was received by front desk/mailroom and I have not received a response or call. I have been in contact to Kia customer service and honestly they have been of no assistance. I am sending you the important videos of an EV6 that the tailgate is attempting to open/close when car is not on an even surface. This is a serious is, mine is cosmetic as it came that way from the factory but I feel for the same reason, maybe car, tailgate or assemblers were not completely level during tailgate installation or maybe car was moved on assembly line with tailgate open causing the misalignment on mine and some others. I have been in contact with numerous owners on the forums, social media, etc. I have sent information to news outlets that do investigations. These are puctures of the damage caused when car was not level. Videos, could not load under photos: https://drive.google.com/file/d/1MHT3Mtz_3Xh7z6i0IrRPJG7UKp8k0aCb/view https://drive.google.com/file/d/1prrLoQiFIZLWdIbDbuynrG-Sj5SCZkvM/view
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468796June 11, 2022
SERVICE BRAKES
While driving with the hatch open, while carrying objects to long to place in car, (The drive was less than one mile and yes I had a red flag on my kayaks) I was driving in what is called 1Pedal driving. When coming to a stop light unbeknownst to me the emergency brakes (Parking brake) automatically comes on. I was unable to continue in drive until manually unlocking parking brake, but it took me a minute to figure out what was the issue. During this time I was blocking traffic till I figured the work around. This undoubtedly a software glitch by kia's programmers. To ensure that this was not a singular incident, I took the car on a quiet street to replicate this by keeping the hatch slightly ajar while coming to a standard stop like a stop sign as if I had stopped in traffic as well as stopping as if I was in traffic.. I attempted this over a dozen times. Each time in the 1Pedal mode the emergency brakes came on and wouldn't disengage till manually doing so. I have not tried to replicate this other regenerative braking modes other than 1Pedal. But when I get back to an area where traffic is not an issue I will see if it is an issue with those modes as well. I notified the service department of this matter when I Brought in the car in for software update for a safety recall. The service department did not do anything to see if there was a fix other than take a written statement that I left with them. This becomes a safety issue for the following reasons. 1. First, there is no mentioned in the Kia EV6 bible on this issue and this will take place, so there is no warning to the driver that this going to happen. 2. When coming to a stop and car does not move a nervous or inexperience driver may panic or not no what to do to remedy the situation, thinking the car is dead. And thus leaving a car obstructing the flow of regular as well emergency vehicular. 3. Driver behind the stalled vehicle may plow into the rear end of the stalled vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468567June 10, 2022
SERVICE BRAKES
When coming to a stop while ascending a hill, the vehicle will roll backward while the brake pedal is depressed. There was enough braking force to stop the car (and prevent further forward motion), but the vehicle will roll backward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468368June 9, 2022
STRUCTURE:BODY
There is a structural issue where the hinges from the tailgate attaches to the body. I believe my tailgate alignment issue happened during assembly and has happened to others. More important if the tailgate is opened when car is not completely level when try to close the tailgate shifts and reopens since it cannot close as designed. I have informed Kia America in Irvine, Ca with a letter to the CEO over 3 weeks ago but no response. I followed up with a certified letter that was received by them but again no response. This is a safety structural problem that needs to be investigated. I have also contacted Kia consumer affairs and keep getting stalled. I have trouble loading the videos but have photos, the red car is mine, the others are also attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459559April 4, 2022
VISIBILITY/WIPER, ELECTRICAL SYSTEM
I live in the Northern Latitudes in Washington state, on my drive this morning with temps in the low 40's and high humidity the heating/ventilation system just stopped working. My windshield immediately fogged up completely and I had near zero visibility. I slowed down and thankfully had a cloth nearby and used that to wipe the windshield clear while looking for a place to pull over. After changing every conceivable setting to no avail I limped home with my cloth at hand. This is a serious safety problem that could easily lead to a serious accident. I've contacted the Kia dealer for assistance and they insist there are no known issues or bulletins on this problem. I checked various user forums for the vehicle and it appears others are having similar if not identical issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia EV6