Kia Cadenza Service Bulletins (2021)
18 manufacturer communications on file.
- May 28, 2026•Document ID: 11033217Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE422
- Date Added:
- June 3, 2026
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).
Associated Products (70)Associated Documents - December 5, 2024•Document ID: 11011765Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE361
- Date Added:
- December 11, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE DEALER MODE FACTORY RESET - This bulletin provides the procedure to perform the ‘Dealer Mode Factory Reset’ on multiple 2020-2021MY vehicles (listed on page 5) equipped with AVN 5.0 Wide head units. The affected vehicles may exhibit inoperable and/or interrupted Kia Connect services due to a logic error with the current software version. This logic error may affect the Kia Connect services: calendar, weather, sports, vehicle diagnostics, maintenance and/or Kia Connect services rendering these features inoperable.
Associated Products (12)Associated Documents - February 9, 2024•Document ID: 10250517Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE303_R2
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
Associated Products (61)Associated Documents - August 16, 2022•Document ID: 10217892Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE209_R3
- Date Added:
- August 18, 2022
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required to change the setting from "Workshop" to "Customer Mode."
Associated Products (60)Associated Documents - August 10, 2022•Document ID: 10217891Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SEATS
- Mfr Comm. #:
- PS672_R1
- Date Added:
- August 18, 2022
- Manufacturer:
- KIA
SummaryPITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding the Rear Occupant Alert (ROA) with Rear Door Logic system on all 21MY~ models equipped with this feature. This system is designed to help prevent a rear passenger from being left inside the vehicle when exiting. The "Check Rear Seats" message will display on the cluster when driver opens the front door, if during vehicle operation the rear doors (one or both) were opened and closed.
Associated Products (37)Associated Documents - March 30, 2022•Document ID: 10209455Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- PS613_R1
- Date Added:
- April 1, 2022
- Manufacturer:
- KIA
SummaryPITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop provides the KDS service procedure for mileage setting on the models listed below with newly replaced instrument clusters. Certain models allow for mileage setting with the KDS, which prevents the need to send out the instrument cluster to a 3rd party for mileage adjustment (refer to PS264). After a new cluster is installed, cluster (variant) coding may also need to be conducted using the KDS. Make sure the KDS software is also updated to the latest version. Mileage setting should be performed by using the KDS only, as described in this bulletin.
Associated Products (43)2023 Kia Sportage2022 Kia Carnival2022 Kia EV62022 Kia Forte2022 Kia Niro2022 Kia Sorento2022 Kia Soul2022 Kia Telluride2021 Kia Cadenza2021 Kia Forte2021 Kia Niro2021 Kia Sedona2021 Kia Sorento2021 Kia Soul2021 Kia Telluride2020 Kia Cadenza2020 Kia Forte2020 Kia K9002020 Kia Niro2020 Kia Optima+ 23 moreAssociated Documents - October 6, 2021•Document ID: 10202227Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- TSB_CHA111
- Date Added:
- October 22, 2021
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: REPLACEMENT OF MOBIS C-MDPS SMALL BEARING - This bulletin provides the procedure to replace the small bearing of the Column Motor Driven Power Steering (C-MDPS) unit on the vehicles listed below, which may exhibit an abnormal noise when steering left and right. This may be caused by foreign substances in the MDPS worm shaft small bearing. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Small Bearing and does not affect the steering effort.
Associated Products (21)Associated Documents - October 5, 2021•Document ID: 10202226Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- TSB_CHA084_R8
- Date Added:
- October 22, 2021
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.
Associated Products (90)2022 Kia Niro2022 Kia Rio2022 Kia Sorento2022 Kia Sportage2021 Kia Cadenza2021 Kia Forte2021 Kia Niro2021 Kia Rio2021 Kia Sorento2021 Kia Soul2021 Kia Sportage2020 Kia Cadenza2020 Kia Forte2020 Kia Niro2020 Kia Optima2020 Kia Rio2020 Kia Sorento2020 Kia Soul2020 Kia Sportage2019 Kia Cadenza+ 70 moreAssociated Documents - September 13, 2021•Document ID: 10201529Service Bulletin/Repair InstructionsSTRUCTURE; EXTERIOR LIGHTING
- Mfr Comm. #:
- TSB_BOD055_R1
- Date Added:
- October 2, 2021
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
Associated Products (199)2022 Kia Carnival2022 Kia K52022 Kia Sportage2022 Kia Stinger2022 Kia Telluride2021 Kia Cadenza2021 Kia Forte2021 Kia K52021 Kia K9002021 Kia Niro2021 Kia Rio2021 Kia Sedona2021 Kia Seltos2021 Kia Sorento2021 Kia Soul2021 Kia Sportage2021 Kia Stinger2021 Kia Telluride2020 Kia Cadenza2020 Kia Forte+ 179 moreAssociated Documents - August 3, 2021•Document ID: 10200525Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- PS704
- Date Added:
- August 25, 2021
- Manufacturer:
- KIA
SummaryPITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Collision-Avoidance Assist (FCA)/Smart Cruise Control (SCC) system.
Associated Products (68)2022 Kia Carnival2022 Kia K52022 Kia Stinger2022 Kia Telluride2021 Kia Cadenza2021 Kia Forte2021 Kia K52021 Kia K9002021 Kia Niro2021 Kia Rio2021 Kia Sedona2021 Kia Seltos2021 Kia Sorento2021 Kia Soul2021 Kia Sportage2021 Kia Stinger2021 Kia Telluride2020 Kia Cadenza2020 Kia Forte2020 Kia K900+ 48 moreAssociated Documents - June 24, 2021•Document ID: 10198619Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- PS703
- Date Added:
- July 2, 2021
- Manufacturer:
- KIA
SummaryPITSTOP: BLUETOOTH MEMORY AND VOICE RECOGNITION CONCERN WITH AVN 5.0/W - This Pitstop provides information for resolving a memory concern with the AVN 5.0 Wide head unit while downloading the contact list from a paired phone. The concern also affects Voice Recognition (VR) functionality.
Associated Products (11)Associated Documents - June 9, 2021•Document ID: 10196825Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- PS677_R1
- Date Added:
- June 15, 2021
- Manufacturer:
- KIA
SummaryPIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
Associated Products (27)2022 Kia Carnival2022 Kia Stinger2021 Kia Cadenza2021 Kia Forte2021 Kia K52021 Kia K9002021 Kia Niro2021 Kia Rio2021 Kia Sedona2021 Kia Seltos2021 Kia Sorento2021 Kia Soul2021 Kia Sportage2021 Kia Stinger2021 Kia Telluride2020 Kia Cadenza2020 Kia Forte2020 Kia K9002020 Kia Niro2020 Kia Optima+ 7 moreAssociated Documents - April 8, 2021•Document ID: 10190178Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE209_R2
- Date Added:
- April 15, 2021
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.
Associated Products (37)Associated Documents - March 25, 2021•Document ID: 10189545Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- TSB_CHA084_R7
- Date Added:
- April 6, 2021
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
Associated Products (85)2021 Kia Cadenza2021 Kia Forte2021 Kia Niro2021 Kia Sorento2021 Kia Soul2021 Kia Sportage2020 Kia Cadenza2020 Kia Forte2020 Kia Niro2020 Kia Optima2020 Kia Rio2020 Kia Sorento2020 Kia Soul2020 Kia Sportage2019 Kia Cadenza2019 Kia Forte2019 Kia Niro2019 Kia Optima2019 Kia Rio2019 Kia Sorento+ 65 moreAssociated Documents - October 6, 2020•Document ID: 10181986Service Bulletin/Repair InstructionsVISIBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER
- Mfr Comm. #:
- PS299_R4
- Date Added:
- November 3, 2020
- Manufacturer:
- KIA
SummaryPITSTOP: CORRECT PROCEDURE FOR RAISING WINDSHIELD WIPERS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. When servicing windshield wipers on the below listed vehicles, including during PDI, ensure to raise the wiper arms to a vertical position to avoid damaging the paint on the rear edge of the hood.
Associated Products (29)2021 Kia Cadenza2021 Kia Forte2021 Kia K52021 Kia K9002021 Kia Sorento2021 Kia Stinger2021 Kia Telluride2020 Kia Cadenza2020 Kia Forte2020 Kia K9002020 Kia Optima2020 Kia Stinger2020 Kia Telluride2019 Kia Cadenza2019 Kia Forte2019 Kia K9002019 Kia Optima2019 Kia Stinger2018 Kia Cadenza2018 Kia Forte+ 9 moreAssociated Documents - September 24, 2020•Document ID: 10180656Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE209
- Date Added:
- October 5, 2020
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.
Associated Products (34)Associated Documents - August 25, 2020•Document ID: 10179255Service Bulletin/Repair InstructionsEQUIPMENT; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Mfr Comm. #:
- PS675
- Date Added:
- September 3, 2020
- Manufacturer:
- KIA
SummaryPITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
Associated Products (118)Associated Documents - July 27, 2020•Document ID: 10177751Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB_ENG219
- Date Added:
- August 4, 2020
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin provides information on setting the "Service Interval Reminder" feature available on most Kia vehicles. If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance.
Associated Products (77)Associated Documents