Jeep Wrangler Complaints (2014)

658 consumer complaints on file.

#11443051December 8, 2021
ENGINE
Smelled burning oil coming from the engine bay. Noticed a large amount of oil under the engine. Inspected the engine bay and there was a pool of oil under the oil filter housing. There was no CEL or warning. Checked oil and it was over a quart low. Oil spill under vehicle was large and dissipated in a wide area. A quick web search shows this is a common issue on the Chrysler Pentastar 3.6 engine. It is the OIL COOLANT HOUSING ASSEMBLY which is faulty. This causes oil to spill out and drip on the transmission and exhaust which causes the oil burning smell. There was a backorder on this part and I was informed that over 65K parts were manufactured and sold this past year which demonstrates that this is a known issue. Attempted to have dealership repair but could not book a date for months due to backlog and lack of availability. Took the vehicle to an independent shop that was very familiar with the issue and confirmed it was the oil coolant housing assembly without me mentioning what I thought it was. This was a $975 repair. Contacted manufacturer and they said they could not assist me as I need to take the vehicle to the dealership (only). However, I can't be without my vehicle for 60 days until they are able to "fit me in". Concerned about the burning of oil on the exhaust from a safety/fire perspective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441931November 29, 2021
SUSPENSION, STEERING, UNKNOWN OR OTHER
When driving at Interstate Speeds (65-70), and any roadway imperfections (uneven pavement, pot holes, broken pavement) are hit, the vehicle will start to violently shake, will feel like you'll lose control and sometimes the vehicle fishtails. I did Google Searches on this to see if other Jeep Owners were having similar problems, and found many instances for this model year. They referred to this as the "death wobble". I took mine into the dealership and they did over $1000 worth of work to it, and it has helped it some. Not sure that it is completely fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441772November 26, 2021
ENGINE
Oil Filter assembly (FCA Pentastar 3.6L) started leaking oil and poured out over the back of the engine and got on the rear tires causing a loss of control of the vehicle. No warnings were indicated and the event occurred where my wife and others could have been hurt or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441531November 23, 2021
ENGINE
This is another complaint about the oil filter and oil cooler assembly problem that's known on the 2014 Wranglers. It's made of plastic (that cracks) with plastic gaskets (that shrink/crack over time). It's a known problem, has been reported by many, especially for vehicles in cold weather areas. Due to the location of the oil cooler assembly, it can't be easily replaced without spending over a thousand dollars and then the dealers don't stand behind or warranty the new part/their install because they know the replacement is just plastic and going to crack again. Oil leaks all over other engine components (transmission, transfer case, etc.), which could cause the vehicle to catch on fire; an accident due to the leaked on components being deteriorated and not working properly from being oil soaked; or cause the engine oil to overheat since the cooling assembly isn't working correctly. Repair requires complete disassembly of the upper engine and the OEM replacement is just another faulty plastic parts. Repairs are extremely costly IF you can even find parts. OEM had to know about this issue---plastic parts are never good and hopefully no one will get hurt because you could be driving a long time before you even know you have a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440789November 17, 2021
FUEL/PROPULSION SYSTEM
The fuel neck into the fuel tank failed causing fuel to leak out of the vehicle. Upon inspection by 2 independent shops, it was determined that there was no physical damage or reason for the failure. The repair to the issue is for the entire fuel tank to be replaced at a cost of approximately $2,000. The vehicle has only 65,000 miles on it and used on highway driving conditions. The concern is that a manufacturing or design defect is the cause and because of the hazard created by the leak, is a serious issue and should be addressed by Jeep. Jeep has acknowledged that this issue should not occur and has offered some minimal assistance on repair costs, however my concern is with having to replace an entire fuel tank at 65,000 miles on a Jeep product and the safety concerns with the potential for this to occur without a root cause (other than product failure or defect). This should not be considered a 'wear and tear' part and have a much longer life than 65,000 miles. In addition, due to the design of the part, requires the entire fuel tank to be replaced at an excessive cost. The consumer expectation from Jeep is for a much more rugged, dependable and safe product which is what Jeep promises in their marketing and promise to consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438454October 28, 2021
AIR BAGS
Clock Spring failed, Left multi function switch failed, air bag recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438127October 25, 2021
ENGINE
The oil filter and oil cooler assembly is plastic with plastic gaskets. It will often crack, or the gaskets will shrink/crack over time, particularly in cold weather conditions. This causes oil to leak down onto other components, specifically the transmission, transfer case, etc. in the case of an accident this oil leak and oil soaked components can represent a fire hazard. Also can become an engine oil overheating issue as the oil cooling is not working properly. Repair requires complete disassembly of the air intake system and manufacturer only supplies the same faulty plastic parts. Repair is extremely costly and it is a known defect that has caused many parts shortages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432988September 14, 2021
ENGINE
Issue with lifters ticking at 49k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432256September 9, 2021
UNKNOWN OR OTHER
2014 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO NUMEROUS SAFETY ISSUES WITH VEHICLE. THE CONSUMER STATED THE STEERING WHEEL WOULD MOVE FROM SIDE TO SIDE. WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS ILLUMINATED. THE DEALER STATED THE WIRES WERE TOO SHORT. ALL 24 ROCKERS NEEDED TO BE REPLACED TWICE. BOTH FRONT U JOINTS WERE REPLACED. THE ENGINE AND FUEL INJECTOR HARNESSES WERE REPLACED. THE ORIGNAL WIRES CRACKED AND SHORTED OUT. BOTH THE DRAG LINKS ENDS WERE REPLACED. THE FRONT DRIVE SHAFT FAILED. THE FRONT AXLE ASSEMBLY BROKE FROM THE TRAC BAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431576September 3, 2021
TIRES
The contact owns a 2014 Jeep Wrangler equipped with four Goodyear Tires. Tire line: Wrangler Fortitude HT, Tire Size: 27565R18.The contact stated that while driving the rear driver tire blew out without warning. The road patrol replaced the damaged tire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. There were no reported injuries. The manufacturer was notified where informed to send in tire however, no further assistance was provided.. The tire mileage was unknown. The vehicle failure mileage was 100,062.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430804August 27, 2021
ELECTRICAL SYSTEM, ENGINE
I was driving the vehicle at 30 miles per hour and the engine accelerated to 60 miles per hour on it's own. before I could get it to stop. This occurred on 4 different occasions of the vehicle accelerating on it's own. The vehicle was only able to get under control by stepping on the brake hard placed the vehicle in neutral and shut off the Key. Some one could of been killed. No Dick Chrysler dodge stated they would have to drive it to see if there was an issue and charge an outrageous amount of money to determine if there was an issue. I know there is an issue. No one has inspected it as there was no accident There were no warning signs that came on. The first occurrence of the issue was on 8-
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430027August 22, 2021
ENGINE
64000 miles oil filler housing cracked out of nowhere and started leaking oil all over the exhaust. smoke was coming off the exhaust into the jeep I was afraid the jeep would catch fire so i had to tow it home. this part made out of plastic is breaking on many jeeps because it is defective in design. it cannot do its job.oil leaking all over the road and onto hot exhaust is a dangerous result of this poorly designed part
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429177August 15, 2021
ELECTRICAL SYSTEM
Fuse box on right hand side of engine compartment caught fire and was smoldering. Jeep at time was turned off and in a parked position when this occurred. Tail lights were flashing and windshield wiper were going without being turned on. Remote would not unlock Jeep and entire cabin was filled with smoke. If I had been driving vehicle, I would have been unable to stop. Auto Gear Shifter locked up and I would have been unable to see how to drive due to amount of smoke entering cabin and all power components failing.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11423517July 6, 2021
ENGINE
Dealer reported crack in oil cooling housing. A burning oil and coolant smell starting in 2017, while under manufacturer warranty. I was concern that jeep would start a fire and began parking outside. I replace the oil cooler because I noticed a ticking sound. When I went to the dealer they informed the the engine is a total loss and needs to be replaced. Cylinders 1 and 6 failed. $8000 to replace the engine with a refurbished unit which addresses each of Chrysler’s failed 3.6 liter motor. If this manufactures oil cooler and other engine issues, do not need to be addressed, I don’t know what ever would need to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422116June 24, 2021
POWER TRAIN
The other day I was changing the fluids in my transfer case and I noticed that the cv bolts were broken and coming out my Jeep is not lifted nor is there larger tires on it. If these all snapped the possibility the drive shift my fall out. If you contact me immediately I won't proceed with fixing the drive shaft if not I'm replacing it tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418783May 27, 2021
AIR BAGS
Takata recall. The contact owns a 2014 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 19V018000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417749May 19, 2021
ENGINE
My Jeep Wrangler was having significant engine issues with shaking, random noises and vibrations, and it turns out the Engine Oil Cooler had a crack in it and leaked oil all over the intake manifold/under carriage of the vehicle. Upon speaking with over 15 dealerships in Southern California, they noted that there were over 40,000 of this replacement part on back-order as of March 2020. I had to wait two months to get the part delivered, which meant I went two months without a vehicle, and then had to pay over $800+ on a part + labor on an item that should absolutely be recalled. There are thousands of posts on Wrangler Forum and other Jeep pages that share the exact same issue. Jeep has ignored this issue since 2014, and it's only occurring in more vehicles now. This part breaking can cause engine seizure or failure and should not be a cost to the customer as there is CLEARLY a nation-wide problem that Chrysler is ignoring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415271May 5, 2021
ENGINE
NEED TO REPLACE OIL SENSORS, FILTER HOUSING & INTAKE MANIFOLD GASKET SET-WARPED. OIL LEAKING EVERYWHERE DUE TO CRACKED HOUSING. THERE HAVE BEEN COMPLAINTS SINCE 2014 IN ALL MAKES OF JEEP/CHRYSLER CARS AND THEY REFUSE TO RECALL/FIX. THIS IS A SERIOUS DANGER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414974May 3, 2021
ENGINE
IT STARTED WITH A SMALL OIL LEAK THAT TURNED INTO A BIG OIL LEAK COMING FROM THE OIL COOLER. THE HIGH THE TEMPERATURE THE MORE OIL THAT WOULD COME OUT. THIS OIL IS MIXED WITH COOLANT AS WELL. THIS IS NOT SAFE BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO CRACK AND THEY WILL NOT COVER UNDER WARRANTY OR EXTENDED WARRANTY. THIS CAN BE A REAL SAFETY ISSUE BECAUSE YOU CAN LOSE OIL PRESSURE WHICH CAN CAUSE ENGINE TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412795April 19, 2021
ENGINE
NOTICED AN OIL SPOT IN THE DRIVEWAY. TOOK THE JEEP TO MY MECHANIC WHO INFORMED ME THAT THIS IS A CRACKED OIL COOLER. HE SAID THAT THIS IS THE THIRD ONE HE HAS SEEN AND THE SECOND IN 2 WEEKS. ON THE FIRST ONE HE DID HE SAID IT TOOK 6 WEEKS TO GET THE PART AND THAT HIS CUSTOMER DROVE 6 HOURS TO GET THE PART. THERE IS A SEVERE BACK ORDER ON THESE PARTS. I HAVE NOW BEEN WAITING FOR 3 WEEKS FOR MY MECHANIC TO GET THE PART. HE WAS TOLD BY CHRYSLER THAT THE NEXT EXPECTED DELIVERY WOULD AROUND MAY 3RD. THAT WILL BE 6 WEEKS OF NOT BEING ABLE TO USE MY VEHICLE. THAT IS NOT ACCEPTABLE. I HAVE DONE SOME RESEARCH ON THE INTERNET AND I AM FINDING THAT THIS IS A COMMON PROBLEM THAT CHRYSLER HAS KNOWN ABOUT SINCE 2014. IT STARTED TO HAPPEN TO VEHICLES WITH LESS THAN 5,000 MILES ON THEM. THERE SHOULD BE A RECALL ON THIS PART. OR AT LEAST REDESIGN AND MAKE ENOUGH PARTS TO COVER THE DEMAND. WHY HAS THIS BEEN ALLOWED TO HAPPEN? $1000 TO REPAIR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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