Jeep Wrangler Complaints (2007)

1,750 consumer complaints on file.

#10196025July 10, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT WENT TO THE DEALER TO HAVE THE REPAIR PERFORMED FOR RECALL # 06V493000 (SERVICE BRAKES, HYDRAULIC:ANTI-LOCK:CONTROL UNIT/MODULE ). THE DEALER STATED THAT THEY COULD NOT PERFORM THE RECALL REPAIR, BUT FAILED TO OFFER AN EXPLANATION. THE CURRENT AND FAILURE MILEAGES WERE 3,100. THE CONSUMER COMPLAINED OF THE CHECK ENGINE LIGHT ILLUMINATING. THE DEALER REPLACED THE FUEL TANK AND PURGED THE CONTROL VALVE. THE CHECK ENGINE LIGHT ILLUMINATED AGAIN AND THEY REPLACED THE FUEL CANISTER WHICH WAS LEAKING. THE THIRD TIME, THE DEALER REPLACED THE FUEL FILLER NECK AND TUBE. UPDATED 05/11/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195656July 9, 2007
ELECTRICAL SYSTEM
WHILE DRIVING AT 55 MPH JEEP LOST POWER FOR ABOUT 4 SECONDS. DASH LIGHTS FLASHED ON, RADIO TURNED OFF, THEN POWER RESTORED ON ITS OWN. VERY SCARY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195664July 9, 2007
SUSPENSION
THE 2007 FOUR DOOR JEEP WRANGLER 4X4 EXPERIENCED VIOLENT SHUDDERING IN THE FRONT END WHEN TRAVELLING OVER BUMPS AT SPEEDS OVER 30 MPH. THE SHUDDERING WA SSO VIOLENT THAT THE VEHICLE GOT PULLED TO THE SIDE, FORCING ME TO SLAM ON THE BRAKES TO AVOID A COMPLETE LOSS OF CONTROL. THE DEALER CHECKED THE VEHICLE, AND NOTED NO PROBLEMS, HOWEVER, THIS ISSUE PERSISTED. I WAS CONVINCED THEREWAS SOME KIND OF ENGINEERING FLAW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195567July 8, 2007
SUSPENSION:FRONT, TIRES
WHILE DRIVING ON THE ROAD AT 55 MPH,WENT THROUGH A SERIES OF BUMPS ON THE ROAD WHICH BEGAN UNCONTROLLABLE VIBRATION OR WOBBLING, AND VIOLENT SHAKING, IN THE STEERING COLUMN AND FRONT END. FRONT END AND TIRES APPEARED TO BE MOVING LEFT TO RIGHT IN THE UNCONTROLLABLE WOBBLE. THIS HAPPENED AT ALL SPEEDS AFTER HITTING BUMPS ON A HIGHWAY AND COMPONENTS ON THE FRONT END APPEAR TO BE VISUALLY INTACT. THIS VEHICLE IS A WRANGLER X UNLIMITED 4 X 2 - 4 DOOR. ALL 4 INCIDENCES TOOK PLACE WITHIN 50 MILES. THIS VEHICLE HAS NEVER BEEN OFF ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195574July 8, 2007
ELECTRICAL SYSTEM
2007 JEEP WRANGLER X - 4WD. ENGINE STALLED AT HIGHWAY SPEED. ENGINE STALLED FOR A MOMENT. ALL DASH LIGHTS CAME ON, AND THE ENGINE THEN RESTARTED AND ACTED NORMAL. CRUISE CONTROL WAS ON DURING THE INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195579July 8, 2007
ELECTRICAL SYSTEM
JUNE 22, 2007 WA S THE FIRST INCIDENT. THE NEWLY PURCHASED 2007 JEEP WRANGLER UNLIMITED WAS STOPPED AT AN INTERSECTION. THE ENGINE SPONTANEOUSLY SHUT OFF. MY WIFE HAD TO TURN THE KEY TO THE OFF POSITION, THEN RESTART THE ENGINE. I IMMEDIATELY SCHEDULED A SERVICE APPOINTMENT AT THE CAR DEALER. THE SERVICE REPRESENTATIVE SAID THAT THE CHRYSLER TECHNICIAN DETERMINE D THE PROBLEM TO BE THE FUEL INJECTION WIRING HARNESS. IT WAS REPLACED. ON JULY 7, 2007 JEEP WRANGLER UNLIMITED SHUT OFF AGAIN, WHILE DRIVING AT APPROXIMATELY 75 MPH ON THE FREEWAY. THIS WAS A 100 DEGREE DAY. I PULLED TO THE SIDE OF THE ROAD, STOPPED THE VEHICLE AND RESTARTED THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195453July 6, 2007
ELECTRICAL SYSTEM
REF: WRANGLER STALLING PROBLEM (PE07027). JEEP WRANGLER 2DR 4WD 2007 AUTO TRANS. VEHICLE APPEARS TO HAVE A TRANSIENT ELECTRONICS FAULT IN HOT WEATHER. WHEN THE FAULT OCCURS, ALL THE WARNING LIGHTS ON THE DASHBOARD FLASH FOR ABOUT A SECOND (SIMILAR TO AT ENGINE START). ON THE FIRST OCCURRENCE, THERE WAS A BRIEF LOSS OF ENGINE POWER AND THE BRAKES MAY HAVE APPLIED MOMENTARILY, AS IF THE STABILITY CONTROL SYSTEM HAD ACTIVATED. ALL DASHBOARD LIGHTS FLASHED AS IF AT STARTUP. CD PLAYER STOPPED. THIS WAS AT 25MPH ON A FLAT RESIDENTIAL STREET, ABOUT 5 MINUTES AFTER THE VEHICLE HAD BEEN STARTED AFTER SOAKING IN HOT SUN ON A 90F+ DAY. THE VEHICLE RETURNED TO NORMAL OPERATION WITHIN ONE SECOND. SERVICE ADVISOR AT DEALERSHIP (BOARDWALK AUTO, REDWOOD CITY, CA) ADVISED ME TO CALL BACK IF IT HAPPENED AGAIN. THE SECOND OCCURRENCE WAS CLIMBING A MODERATE HILL IN HEAVY TRAFFIC (CALIFORNIA RT 92 BETWEEN I-280 AND SKYLINE BLVD, A WELL KNOWN HEAVILY TRAVELED HILL). THE ENGINE RPMS SUDDENLY INCREASED FROM ABOUT 1,500 TO ABOUT 3,000 RPM AS THE TRANSMISSION DOWNSHIFTED UNEXPECTEDLY. ALL DASHBOARD LIGHTS FLASHED ON, THEN RESET TO NORMAL. AGAIN, THIS HAPPENED ON AN UNUSUALLY HOT DAY AFTER THE VEHICLE HAD SPENT MOST OF THE DAY PARKED IN SUNLIGHT. SERVICE ADVISOR AT DEALERSHIP (BOARDWALK AUTO, REDWOOD CITY, CA) ADVISED ME TO CALL BACK IF IT HAPPENED A THIRD TIME. IN ALL CASES, THE ENGINE TEMPERATURE WAS NORMAL. AFTER READING ABOUT THE "WRANGLER STALLING PROBLEM", I WANTED TO PUT THIS ON THE RECORD, TO PROVIDE SOME ADDITIONAL INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195426July 5, 2007
VEHICLE SPEED CONTROL
SINCE THE DAY I DROVE THE 2007 4-DOOR JEEP WRANGLER SAHARA OFF THE DEALER'S LOT THE ELECTRONIC THROTTLE CONTROL LIGHT KEPT COMING ON. I HAD TO PULL OVER EVERY TIME THE LIGHT CAME ON AND RESTART THE CAR. I NORMALLY COULD NOT DRIVE MORE THAN 5 MILES UNTIL I HAVE TO PULL OVER TO RESTART THE CAR. AFTER READING ABOUT ALL OF THE STALLING PROBLEMS PEOPLE WERE HAVING I WA SCONCERNED ABOUT MY SAFETY AND THE SAFETY OF THOSE RIDING WITH ME. THE STALLING SEEMED TO HAVE SOMETHING TO DO WITH THE ELECTRONIC THROTTLE CONTROL SYSTEM. I TOOK VEHICLE TO THE DEALER ONCE AND THEY DID A SOFTWARE UPGRADE, BUT COULD NOT FIND ANY OTHER PROBLEMS. THE LIGHT CONTINUED TO COME ON. THE DEALERSHIP KNEW OF NO PROBLEMS BUT AFTER DOING A TINY BIT OF RESEARCH ON THE NET, I HAVE FOUND THAT A LOT OF PEOPLE WERE HAVING THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195898July 5, 2007
STRUCTURE:BODY:ROOF AND PILLARS
2007 JEEP WRANGLER SAHARA FAULTY T-TOP CLASP CUSTOMER STATES T-TOP FLEW OFF INTO ON-COMING TRAFFIC WHEN DRIVING**SB THE CONSUMER STATED THAT JEEP LIBERTY IS NOT LIVING UP TO ITS FIVE STAR NAME AND WOULD LIKE THEM TO INVESTIGATE THE T TOPS WITH A GUARANTEE IN WRITING AND RESPONSIBLE FOR THE COST OF NEW T-TOPS. THE CONSUMER PROVIDED PICTURES OF DEFECT AND PLACE WHERE INCIDENT OCCURRED. THE DEALER INFORMED THE CONSUMER THAT THE TOPS HAD CRACKS IN THEM AND THAT SOMEONE MUST HAVE DROPPED THEM. THE CONSUMER WAS AWARE THEY HAD CRACKS BECAUSE IT FLEW OFF INTO THE ROAD. THE CONSUMER REQUESTED THAT ALL OF THE LATCHES BE CHECKED. THE CONSUMER NOTICED THAT WHEN THE VEHICLE WAS RETURNED THE PASSENGER SIDE LATCH HAD BEEN ADJUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195301July 4, 2007
ELECTRICAL SYSTEM
I HAVE A 2007 JEEP UNLIMITED X. IT STALLED TWICE WITH ONLY 4000 MILES. ONCE AT APPROXIMATELY 50 MPH AND THE OTHER AT AROUND 25MPH. ALL OF THE LIGHTS ON THE INSIDE LIT UP AND I LOST LIGHTING FROM THE OUTSIDE. WHEN I TRIED TO START BACK UP BOTH TIMES, IT STARTED RIGHT BACK UP. I HAVE NO IDEA WHAT THE ISSUE IS BUT I HAVE SEEN OTHER SIMILAR REPORTS FROM JEEPFORUM.COM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195309July 4, 2007
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR, STEERING
APPROX. 3 WEEKS AFTER WE PURCHASED OUR NEW 2007 JEEP WRANGLER WE EXPERIENCED A PREMATURE ENGAGEMENT OF THE ESP SYSTEM UNDER NORMAL DRIVING CONDITIONS AT A SPEED OF 35MPH. THIS CAUSED THE VEHICLE TO SWERVE DUE TO AUTOMATIC BRAKING AND SHUT DOWN OF THROTTLE. WE TOOK THE VEHICLE TO CHRYSLER SERVICE AND THEY REPLACED 3 LEAKING BRAKE CALIPERS. APPROX. 2 WEEKS LATER WE EXPERIENCED THE SAME PROBLEM WHILE EXITING THE INTERSTATE AT A LOW SPEED. WE IMMEDIATELY RETURNED THE VEHICLE TO CHRYSLER SERVICE AND THEY REPLACED THE REAR WHEEL SPEED SENSORS. AGAIN, 1 WEEK LATER THE SAME PROBLEM OCCURED WHILE EXITING THE INTERSTATE. CHRYSLER SERVICE REPLACED THE STEERING WHEEL ANGLE SENSOR. THE 4TH INCIDENT OCCURRED 2 WEEKS LATER WHILE PULLING OUT OF A PARKING LOT. THE SERVICE DEPARTMENT CANNOT DUPLICATE OR REPAIR THE PROBLEM. WE FILED A LEMON LAW CLAIM WITH CHRYSLER THAT IS CURRENTLY UNDER SETTLEMENT. WE HAVE BEEN TOLD THEY WILL BE REPLACING THE VEHICLE AND THE PAPERWORK IS BEING PROCESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195336July 4, 2007
ENGINE AND ENGINE COOLING
MY 07 JEEP WRANGLER HAS STALLED A TOTAL OF 4 TIMES WHILE DRIVING. 3 OF THE STALLS WERE AT HIGHWAY SPEEDS, 1 WAS AT APPROXIMATELY 35 MPH. THERE IS NO WARNING OR SIGN THAT THE VEHICLE WILL STALL. JUST, ALL OF A SUDDEN, I NOTICE THE LOSS OF POWER, AND LOOKING AT MY INSTRUMENT PANEL, I SEE THAT ALL THE WARNING INDICATORS ARE LIT. THE STALL LASTS JUST A COUPLE OF SECONDS, THEN THE VEHICLE RETURNS TO NORMAL OPERATION WITHOUT ANYTHING BE DONE BY ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195250July 3, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4X4. WHILE DRIVING APPROXIMATELY 45 MPH IN NORMAL CONDITIONS, THE VEHICLE STALLED WHILE MAKING A RIGHT TURN. IMMEDIATELY FOLLOWING THE FAILURE, ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE VEHICLE RESTARTED. THE CONTACT CALLED THE MANUFACTURER AND THE DEALER. THE DEALER RESET THE COMPUTER, BUT COULD NOT DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 19,000. UPDATED 07/25/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195189July 2, 2007
ENGINE AND ENGINE COOLING
WHEN DRIVING ENGINE WILL JUST STALL, IT SEEM TO BE ABOUT EVERY TWO TO THREE WEEKS. THIS HAS HAPPEN AT LEST 9 TIMES, AND NOT AT THE SAME SPEEDS,ONE TIME I ALMOST HIT THE BACK OF A TRUCK (LOST OF POWER BRAKES). IT HAS ALSO BEEN AT THE DEALER 5 TIMES. EACH TIME THEY SAY WE GOT IT NOW, YOU SHOULD BE ALL SET NOW(NOT). THIS 4 DOOR JEEP SUCKS. MAYBE SOMETHING WILL BE DONE WHEN A FEW PEOPLE DIE IN AN CRASH, I HOPE NOT, BUT IT WILL HAPPEN SOONER OR LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195075July 1, 2007
ENGINE AND ENGINE COOLING
2007 JEEP WRANGLER UNLIMITED ENGINE STALLED ON ROAD WHILE TRAVELING AT 55 MPH. DASH LIGHTS CAME ON, SPEEDO READ ZERO. LOST ALL POWER. ENGINE STARTED BACK UP ABOUT A SECOND OR TWO LATER. HAPPENED AT ABOUT 3,200 MILES ON ODOMETER. NO ONE CAN FIX IT BECAUSE THE STALL CAN NOT BE REPLICATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195076July 1, 2007
ENGINE AND ENGINE COOLING
ELECTRONIC CONTROL LIGHT APPEARED. ENGINE STALLED WHILE PULLING INTO PARKING PLACE CAUSING COMPLETE LOSS OF ALL ELECTRONICS AS WELL AS POWER STEERING AND POWER BRAKES. DUE TO SIZE AND WEIGHT OF VEHICLE, WITHOUT POWER STEERING AND BRAKES, VERY NARROWLY MISSED HITTING ANOTHER VEHICLE BEFORE VEHICLE COULD BE STOPPED. AREA WAS HEAVILY POPULATED WITH PEDESTRIANS. THANKFULLY NONE WERE PRESENT DIRECTLY IN MY PATH. VEHICLE GOING TO DEALER TOMORROW HOWEVER AFTER MUCH INTERNET RESEARCH IT APPEARS CHRYSLER HAS NOT BEEN ABLE TO REMEDY THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195082July 1, 2007
ENGINE AND ENGINE COOLING:ENGINE
DRIVING THROUGH THE MOUNTAINS OF THE CAROLINA'S ON I-40 AT SPEED. VEHICLE SHUT DOWN FOR A SPLIT SECOND. ALL DASH LIGHTS CAME ON, CRUISE CONTROL TURNED OFF AND VEHICLE SLOWED. VEHICLE RESTARTED ON IT?S OWN. SECOND TIME IT HAS HAPPENED, THIS TIME ON THE HIGHWAY AT 70 MILES PER HOUR. (REFERENCE #10192459) THIS IS NOT SAFE!! MY WIFE WILL NOT LET ME TRANSPORT OUR KIDS IN THIS VEHICLE UNTIL IT IS FIXED. GOING INTO DEALER ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195035June 30, 2007
ENGINE AND ENGINE COOLING:ENGINE
MY 2007 JEEP WRANGLER SAHARA UNLIMITED HAS NOW STALLED TWICE AT HIGHWAY SPEED. THE STALL IS MOMENTARY, APPROXIMATELY TWO SECONDS, AND THE VEHICLE QUICKLY RESUMES NORMAL OPERATION. THERE IS AN INITIAL "LURCH", THEN ALL OF THE INDICATOR LIGHTS ON THE DASHBOARD LIGHT UP, THEN OPERATION RESUMES. IT SEEMS VERY DANGEROUS AND IT IS VERY ALARMING WHEN IT HAPPENS. ON ONE OF MY TWO OCCURRENCES I WAS TRAVELING AT 70MPH ON A FREEWAY, WHICH COULD HAVE RESULTED IN A VERY DANGEROUS SITUATION. AFTER MY FIRST OCCURRENCE I DESCRIBED THE PROBLEM TO MY DEALER AND THE RESPONSE WAS THAT IT WAS NORMAL OPERATION OF THE CRUISE CONTROL (OBVIOUSLY THEY DID NOT INTERPRET MY DESCRIPTION PROPERLY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195045June 30, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
I HAVE A 2007 JEEP SAHARA JK FOUR DOOR. TRAVELING WESTBOUND ON THE 10 FREEWAY IN PAMONA, CA IN THE CAR POOL LANE WITH CRUISE CONTROL ON GOING ABOUT 70MPH. I HAD BEEN TRAVELING THIS WAY FOR ABOUT 20 MINUTES GOING STRAIGHT AHEAD. THE ENGINE APPEARED TO STALL. THE SPEEDOMETER WENT TO ZERO EVEN THOUGH I WASCOASTING. THE RPM READ ABOUT 800. I KEEP PUMPING THE GAS PEDAL, EVERY ONCE IN A WHILE I WOULD GET A SPURT OF SPEED BUT HAD AN OVERALL REDUCTION OF SPEED. I HAD TO NAVIGATE OVER DOUBLE YELLOW LINES, BETWEEN SEMI'S TO GET TO THE SHOULDER. AFTER STOPPING I TURNED THE KEY OFF THEN ON AGAIN. IT STARTED RIGHT UP AND I CONTINUED THE REST OF THE 150 MILES. THE DASH DISPLAYED TWO ICONS. ONE WAS THE ESP SYMBOL AND THE OTHER WAS A RED LIGHTING BOLT IN BETWEEN TWO VERTICAL RED LINES. I CALLED THE DEALER, SHAVER JEEP, IN SAN BERNARDINO. THE SERVICE GUY SAID THIS WASN'T UNCOMMON. HE HYPOTHESIZE THE ESP SYSTEM SENSED A NEED TO TURN ON CAUSING THE COMPUTER TO TAKE CONTROL. I ASSURED HIM I WAS GOING STRAIGHT AND HAD NOT MADE ANY TURNS OR HIT ANY BUMPS. IT HAPPENED OUT OF THE BLUE. IF THIS WAS THE REASON, THE COMPUTER MADE A FALSE INTERPRETATION AND IT SHOULD HAVE TURNED CONTROL BACK TO THE DRIVER AFTER THE CORRECTION WAS MADE INSTEAD OF LOSING SPEED ON A BUSY FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195050June 30, 2007
ENGINE AND ENGINE COOLING
2007 JEEP WRANGLER JK: 2 DOOR:MODEL X:MANUAL TRANSMISSION: PURCHASED ON 3/29/07: AT 2,833 MILES, MY VEHICLE STALLED ON INTERSTATE 10 AT 60 MPH. THE VEHICLE STALLED DISABLING ALL POWER TO THE CONTROLS FOR 3 SECONDS DURING MORNING RUSH HOUR TRAFFIC. THE VEHICLE THEN RESTARTED ON ITS OWN AND I CONTINUED ON MY WAY, THINKING IT WAS SIMPLY A MINOR MALFUNCTION. IT RECURRED AT 5,180 MILES WHILE I WAS IN NEUTRAL GEAR, THE VEHICLE STALLED AND 2 SECONDS LATER IT RESTARTED ON ITS OWN. AFTER THIS EXPERIENCE, I WENT TO RESEARCH THIS PROBLEM ONLINE. I FOUND THAT THIS PROBLEM IS NOW CALLED "THE STALL BUG" AND IT IS HAPPENING TO HUNDREDS OF 2007 JEEP JK WRANGLER OWNERS ON BOTH MANUAL AND AUTOMATIC TRANSMISSIONS. I FOUND THAT MANY OF THE OWNERS WHO HAVE REPORTED THIS PROBLEM HAVE TAKEN THEIR VEHICLES TO THEIR JEEP DEALERSHIP AND THE SERVICE DEPARTMENT ENDS UP SENDING THEM BACK WITHOUT THE PROBLEM BEING FIXED. THIS IS UNACCEPTABLE AND SOMEONE IS GOING TO GET HURT. AS SOON AS I FOUND OUT THAT THERE WAS THIS GROSSLY OVERLOOKED PROBLEM, I TOOK MY VEHICLE IMMEDIATELY TO THE DEALERSHIP TO BE FIXED (6/30/07). MY VEHICLE IS CURRENTLY AT THE DEALERSHIP BEING LOOKED AT BY THE SERVICE DEPARTMENT, BUT FROM THE RESEARCH THAT I HAVE DONE THERE IS NO SOLUTION TO THE PROBLEM YET AND THE DEALERSHIP WILL MOST LIKELY SEND ME HOME WITH A TICKING TIME BOMB OF A VEHICLE AS IT IS EXPECTED THAT THE STALL WILL HAPPEN AGAIN AT AROUND 9,000 MILES. (HTTP://WWW.JK-FORUM.COM). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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