Jeep Wrangler Complaints (2002)
108 consumer complaints on file.
- #10048426November 20, 2003AIR BAGS:FRONTAL
WHILE DRIVING APPROXIMATELY 35 MPH, SOMEHOW THE VEHICLE HIT THE REAR OF A SCHOOL BUS. THE FRONT AIR BAGS DID NOT DEPLOY. THE DRIVER'S CHEST HIT THE STEERING WHEEL. THE PASSENGER'S HEAD HIT THE DASHBOARD. NO ONE WAS TRANSPORTED TO THE EMERGENCY ROOM. PLEASE PROVIDE FURTHER DETAILS. *PH
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10045997November 11, 2003VISIBILITY:WINDSHIELD, VISIBILITY:WINDSHIELD WIPER/WASHER
I PURCHASED A 2002 JEEP WRANGLER FROM SHAKERS JEEP DEALER. SOUTH MAIN STREEET, WATERBURY, CT. AFTER HAVING THE JEEP FOR ONE MONTH THE WINDSHIELD PIITED INBETWEEN THE GLASSS.IT WAS ALSET TO HAVE PLYMOUTH GLASS TO INSTALL. THEN SHAKER JEEP WENT OUT OF BUISNESS! ALL THERE CUSTOMERS WHERE SENT TO BRADSHAW JEEP. TO MAKE A LONG STORY SHORT WHEN THE SUN OR HEAD LIGHTS HIT THE WINSHILD IT IS BLINDING! IN OCTOBER I WENT TO BRADSHAW AND SPOKE TO DAIMLER/CHRYSLER ABOUT THE PROBLEM. FOR 2 MONTH'S I HAVE E-MAILED AND CALL BOTH WITH NO SUCCESS, SINCE THEN AT 4:30 A.M. A ONCOMING CAR HAD IT HIGH BEEMS ON AND I JUST TAP THE CORNER OF MY JEEP ON A BRANCH OF A TREE. IT HAS KNOW COST ME 250.00 FOR A RENTAL AND 650.00 FOR THE JEEP TO BE FIXXED. THE AUTO BODY SHOP TOLD ME IT WAS A CHEAP FACTORY INSTALLED WINDSHIELD!!!!M NOT LOOKING TO GET REINBURST FOR THE WORK BUT I STILL HAVE THE WINDSHIELD PROBLEM.. I HOPE YOU CAN HELP THANK YOU IN ANCE LIAM E. BEHR JR. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10045163October 31, 2003AIR BAGS:FRONTAL
DAUGHTER INVOLVED IN SINGLE CAR ACCIDENT IN WHICH 2002 JEEP WRANGLER ROLLED OVER 3 TIMES AND LANDED NOSE DOWN IN DITCH. THE AIR BAGS DID NOT DEPLOY. COMPLAINT WAS ISSUED TO CHRYSLER, THEY STATED THAT THE FRONT END HAS TO BE HIT JUST RIGHT BEFORE AIR BAGS ARE DEPLOYED. MY DAUGHTER WAS ALMOST KILLED AND DON'T BELIEVE THAT STATEMENT WAS TRUE. I FEEL IT IS IN FACT FAULTY EQUIPMENT AND AFTER READING THESE REPORTS , I FEEL THAT SOME KIND OF COMPENSATION IS DUE. MY DAUGHTER IS STILL SUFFERING BAD HEAD ACHES AND BACK PAINS. I ASKED FOR $50,000. AND WAS IGNORED. *LA
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10042374October 6, 2003STEERING:LINKAGES
WHILE DRIVING AT 50/55 MPH THERE WAS A LOUD NOISE, THEN THE LEFT FRONT WHEEL VIBRATED. THIS WAS CAUSED BY THE CENTER STEERING LINK PIN BREAKING.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039105September 18, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CHRYSLER ORIGINALLY OFFERED TO REIMBURSE FERRY FARE REQUIRED TO TAKE CAR IN FOR A SAFETY RECALL. I HAVE SUBMITTED RECEIPTS AND CHRYSLER HAS NOW REFUSED TO MAKE THE REIMBURSEMENT. CHRYSLER'S REFERENCE CODE IS 11552946. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10037196September 4, 2003STRUCTURE:BODY
WATER LEAKS INTO FRONT PASSENGER SIDE COMPARTMENT FROM AIR CONDITIONER DRAIN HOLE IN FIREWALL. WATER SOAKS FRONT CARPET, AND THE DRAIN PLUG IN FLOOR MUST BE REMOVED TO ALLOW WATER TO DRAIN OUT OF VEHICLE. APPEARS FOAM SURROUNDING DRAIN HAS FAILED ALLOWING THE WATER INTO THE VEHICLE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10036675August 27, 2003POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION HAS VERY HARSH ENGAGEMENT AND PRODUCES A LOUD CLICKING NOISE. OVER THE PAST SEVERAL WEEKS I HAVE HAD MY 2002 JEEP WRANGLER IN THE SERVICE DEPARTMENT AND THE REPAIRS HAVE NOT BEEN PERFORMED SATISFACTORILY. I AM TOLD CHRYSLER WILL NOT AUTHORIZE THE REPAIRS OR THE REPLACEMENT OF THE DEFECTIVE PARTS. THE VEHICLE IS STILL UNDER FULL FACTORY WARRANTY, THE TRANSMISSION SHOULD BE REPLACED IF IT CAN NOT BE REPAIRED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10033427August 25, 2003SEAT BELTS:FRONT, AIR BAGS:FRONTAL
I WAS IN AN ACCIDENT IN OCTOBER 2002 WITH MY 2002 JEEP WRANGLER X. I HIT THE PERSON IN FRONT OF ME GOING ABOUT 40MPH, AND WAS THEN HIT FROM BEHIND. NEITHER AIRBAG DEPLOYED, NOR DID THE SEAT BELT TIGHTEN. I HIT MY HEAD ON THE STEARING WHEEL. I TRIED TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER CORPORATION AND WAS TOLD SINCE MY VEHICLE WAS ALREADY BEING WORKED ON THERE WAS NOTHING THEY COULD DO ABOUT. I WAS IN ANOTHER ACCIDENT AUGUST 8, 2003. SOMEONE PULLED OUT IN FRONT OF ME ON THE HIGHWAY AND I HIT HIM GOING ABOUT 55 MPH. THE AIRBAGS AGAIN DID NOT DEPLOY. I AM TRYING TO GET AN ANSWER OUT OF DAIMLER-CHRYSLER AGAIN AND THEY KEEP GIVING ME THE RUN AROUND ABOUT IT.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10034519August 15, 2003SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
PROBLEMS WITH 2002 JEEP WRANGLER BRAKING SYSTEM.* MR THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TWICE ABOUT PROBLEMS CONCERNING THE BRAKES, BOTH TIMES THEY HAVE FAILED TO FIX THEM. PLEASE RESPOND PROMPTLY IN FINDING A RESOLUTION TO BRAKE PROBLEM. *CB *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10032908August 15, 2003AIR BAGS:FRONTAL, SEAT BELTS:FRONT, SERVICE BRAKES, AIR:ANTILOCK, TIRES
2002 JEEP WRANGLER COLLIDED WITH REAR OF PASSENGER VAN AT APPROXIMATELY 25 -35 MPH. WHEELS BRAKED AND RELEASED ON WET PAVEMENT. AIR BAG DID NOT DEPLOY, DRIVER SEAT BELT DID NOT HOLD. DRIVER'S FACE HIT WINDSHIELD, RESULTING IN BROKEN NOSE. FRONT ENGINE COMPARTMENT WAS CRUSHED.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10030872August 5, 2003STRUCTURE:BODY
PAINT IS FLAKING OF ON FENDER, HOOD, DOOR, AND REAR DOOR.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10031797August 1, 2003VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER STATES WHEN THE GAS PEDAL IS APPLIED IT STICKS, MORE PRESSURE HAS TO BE APPLIED TO GAS PEDAL BEFORE VEHICLE WILL MOVE DUE TO AN INTERNAL COOLANT LEAK. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10031805August 1, 2003SUSPENSION:FRONT
CONSUMER STATES WHILE DRIVING AT 50 MPH FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY OUT OF CONTROL, CAUSING VEHICLE TO FALL INTO A DITCH. CAUSE UNKWOWN. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10029694July 18, 2003SEAT BELTS
THE SEAT BELT FOLDED OVER IN THE SPADE PORTION OF THE BUCKLE. IT WAS BEEN REPLACED TWICE. DEALER NOTIFIED. PH *CB *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023978June 29, 2003TIRES
TREAD ON THE TIRES ARE FALLING OUT IN "PATCHES" SIDEWALLS ARE BLOWING OUT. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10013750April 1, 2003POWER TRAIN:AXLE ASSEMBLY
IN 4-LOW TRYING TO GET OUT OF SNOW IN A 2002 JEEP WRANGLER, THE AXLE BROKE FOR NO APPARENT REASON. THIS IS NOT BEING COVERED BY WARRANTY SINCE I WAS TOLD IT HAPPENED WHEN SPINNING TIRES HIT PAVEMENT, ALTHOUGH I NEVER DID GET TO PAVEMENT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10014781March 31, 2003AIR BAGS:FRONTAL
VEHICLE T-BONED ANOTHER AT 45 MPH. NEITHER AIR BAG DEPLOYED, DRIVER SUFFERED SEVERE HEAD INJURIES. VEHICLE WAS TOTALED. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10007736February 18, 2003POWER TRAIN:MANUAL TRANSMISSION
IN MANUAL TRANSMISSION THE FIFTH GEAR "DOG LEG" STICKS WHEN SHIFTING FROM FIFTH TO FOUTH AND BACK TO FIFTH AND DOES NOT ALLOW FIFTH GEAR TO BE CHOSEN UNTIL YOU PLACE THE GEARSHIFT IN THE NEUTRAL POSITION AND THEN SHIFT INTO FIFTH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10006209February 3, 2003TIRES:BEAD
CONSUMER STATES THAT VEHICLE LEFT FRONT TIRE BLEW OUT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10004604January 24, 2003SEAT BELTS:FRONT, AIR BAGS:FRONTAL
THE VEHICLE EXPERIENCED A ROLL OVER, THE SEAT BELT FAILED TO RESTRAIN THE CONSUMER, WHICH CAUSED HIM TO BE EJECTED FROM THE VEHICLE, ALSO THE AIR BAGS DID NOT DEPLOY. POLICE REPORT TAKEN. *TS *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0