Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11407427April 10, 2021
STEERING
A FEW MONTHS AFTER PURCHASING MY CERTIFIED PRE-OWNED 2018 JEEP WRANGLER UNLIMITED SAHARA, I BEGAN EXPERIENCING REGULAR SHAKING EPISODES WHILE DRIVING ON THE FREEWAY. THE SHAKING STARTS AFTER DRIVING OVER A SMALL BUMP IN THE ROAD. AT FIRST I COULD GET THE SHAKING TO STOP BY SLOWING THE VEHICLE DOWN SOME, BUT THE PROBLEM QUICKLY PROGRESSED TO WHERE THE VEHICLE HAD TO BE SLOWED DOWN TO A COMPLETE STOP TO END THE SHAKING. THIS IS EXTREMELY UNSAFE TO HAVE HAPPEN ON THE FREEWAY, AND IS ESPECIALLY TERRIFYING TO TRY AND MAINTAIN CONTROL OF THE VEHICLE WHEN THERE IS HEAVIER TRAFFIC ON THE ROAD. MY JEEP HAD FEWER THAN 18,000 MILES AND WAS IN SERVICE LESS THAN 2 YEARS PRIOR TO BEING BROUGHT INTO THE DEALERSHIP REPAIR SHOP. I HAVE SENT THE VEHICLE MANUFACTURER A LEMON LAW COMPLAINT LETTER VIA CERTIFIED MAIL AND FILED A COMPLAINT WITH MARYLAND'S CONSUMER PROTECTION DIVISION (ATTACHED). MY JEEP HAS BEEN AT THE REPAIR SHOP FOR 3 MONTHS ALREADY, AND I WAS RECENTLY NOTIFIED THAT THE NECESSARY REPAIR PART IS NOT EXPECTED TO BE AVAILABLE FOR ALMOST 3 MORE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407121April 8, 2021
STEERING
WHEN STARTING THE VEHICLE FOR THE FIRST TIME IN THE MORNING WHEN THE TEMP IS AT OR BELOW FREEZING FOR ABOUT THE FIRST 10-15 MINUTES OF DRIVING THE VEHICLE WILL NOT WANT TO TURN LEFT. IT FEELS LIKE IT IS BINDING UP AND YOU HAVE TO FORCE THE STEERING WHEEL TO THE LEFT BUT THEN IT WILL LET LOOSE AND SEND YOU TO THE LEFT WITH FORCE. THIS HAS CAUSED ME TO ALMOST WRECK SEVERAL TIMES. THANKFULLY I HAVE BEEN ABLE TO AVOID THE ONCOMING TRAFFIC BUT WORRY ONE TIME I WILL NOT. I WORRY FOR ANY PASSENGERS THAT MIGHT BE IN MY VEHICLE AND FOR MYSELF. I HAVE TAKEN IT INTO THE DEALERSHIP SEVERAL TIMES BUT BY THE TIME I GET IT THERE IT IS EITHER TO WARM OUT OR NOT DOING THE PROBLEM BECAUSE I HAVE DRIVEN IT TO THEM. I ALSO CONTACTED THE JEEP CARES LINE AND ALL THEY WOULD TELL ME IS TAKE IT TO THE DEALERSHIP. SO NO HELP THERE. I HAVE READ NUMEROUS POSTS ONLINE OF OTHER WRANGLER OWNERS HAVING THIS SAME ISSUE AND DEALERS HAVE REPLACED COMPONENTS AND FIXED THOSE ISSUES. BUT I CAN NOT SEEM TO GET ANY HELP WHEN I TAKE MINE IN. THIS IS VERY FRUSTRATING THAT JEEP KNOWS ABOUT THIS PROBLEM AS THERE IS A TSB OUT FOR IT BUT THEY WILL NOT FIX ANYTHING ON MINE BECAUSE THEY SAY THEY CANNOT DUPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405926April 1, 2021
STEERING, SUSPENSION
I OWN A 2108 JEEP WRANGLER JL WITH 32,100-MILES ON THE ODOMETER. ON THREE SEPARATE OCCASIONS IN THE PAST MONTH, WHILE DRIVING ON THE HIGHWAY AT 60+ MPH, MY STEERING AND FRONT SUSPENSION HAS STARTED SHAKING IN A WILD, UNCONTROLLABLE MANNER, FORCING ME TO NEARLY BRING MY VEHICLE TO A STOP. THE SITUATION SEEMS TO BE INITIATED BY HITTING BUMPS AT HIGHWAY SPEED, WHICH TRIGGERS A RUN-AWAY, VIOLENT, HARMONIC SHAKING (NOT JUST VIBRATIONS). I HAD THE TIRES REBALANCED AND ALIGNMENT CHECKED, BUT THE SAME THING HAPPENED'THIS EXTREME SHAKING IS DEFINITELY NOT A TIRE ISSUE. I'M NOT ONLY CONCERNED FOR MY SAFETY; BUT IF THIS CONTINUES, THE VIOLENT NATURE OF THIS SHAKING WILL MOST CERTAINLY DAMAGE OTHER COMPONENTS OF THE SUSPENSION OR STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405776March 31, 2021
STEERING
EXPERIANCED A DEATH WOBBLE AT 50MPH ON I-25 WHICH CAUSED 100% LOSS OF CONTROL OF STEERING ALMOST HITTING CENTER BARRIER. TOOK TO AUTONATION BROADWAY (LITTLETON CO), WHILE DRIVING TO DEALERSHIP EXPERIENCED A DEATHWOBBLE AT 40-45 MPH. DEALERSHIP HAS HAD VEHICLE FOR ALMOST 3 MONTHS, NO LOANER OR OTHER HELP HAS BEEN PROVIDED. WARRANTY HAS EXPIRED SINCE IT HAS BEEN AT DEALERSHIP AND I'VE MADE 3 PAYMENTS (WILL BE 4 PAYMENTS IN 2 WEEKS). VEHICLE IS NOT FIXED, HOWEVER ON THE NHTSA RECALL CHECK IT SHOWS THE RECALL IS CLOSED AND THERE ARE NO OPEN RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405778March 31, 2021
STEERING, UNKNOWN OR OTHER
JEEP WENT INTO AUTONATION BROADWAY IN LITTLETON COLORADO ON JANUARY 8TH 2021. THE VEHICLE HAS BEEN THERE UNREPAIRED SINCE DUE TO A RECALL FOR A DEATH WOBBLE WHICH CAUSED LOSS OF CONTROL OF VEHICLE ON HIGHWAY CAUSING ME TO ALMOST HIT THE CENTER JERSEY BARRIER.. HOWEVER, WHEN LOOKING AT THE VIN ON NHTSA RECALL CHECK IT SHOWS THE RECALL HAS BEEN COMPLETED AND THERE ARE NO OPEN RECALLS. FCA ALSO STATES THAT THIS IS NOT A SAFETY ISSUE BUT WILL NOT SAY OR PUT IN WRITING THAT THE VEHICLE IS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405024March 26, 2021
STEERING, SUSPENSION, WHEELS
WHEN DRIVING VEHICLE AT 65-70 MPH IT STARTS SHACKING IF YOU HIT A POT HOLE OR A CRACK ON THE ROAD AND IT CONTINUES TO SHACK FOR ABOUT 5-6 MINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404220March 22, 2021
STEERING
EXPERIENCED THE 'DEATH WOBBLE' ON 03/20/2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404340March 22, 2021
STEERING
STEERING LOCKED UP MOMENTARILY AT 62 MPH DURING COLD WEATHER ( 38 DEGREES ) DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403261March 16, 2021
STEERING, SUSPENSION
CAR HAS BEEN IN SHOP MULTIPLE TIMES WITH MULTIPLE PARTS REPLACEMENTS TO CORRECT JEEP DEATH WOBBLE. STEERING WHEEL SHAKES VIOLENTLY AND DRIVER LOSES CONTROL OF STEERING WHEN CAR HITS BUMPS GOING OVER 55 MPH. REPLACEMENT OF STEERING DAMPNER AND TRACK BAR HAVE ONLY BEEN TEMPORARY FIXES AND THEN PROBLEM STARTS ALL OVER AGAIN. THE PROBLEM IS PARTICULARLY BAD IF YOU HIS A BUMP WHEN THERE IS SLIGHT CURVE IN THE ROAD. ALL SERVICE DOCUMENTATION IS UPLOADED BELOW. STEERING DAMPNER AND TIRE ROD HAVE BEEN REPLACED THREE TIMES SINCE 2019 AND IT IS CURRENTLY NOT WORKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402923March 14, 2021
POWER TRAIN
MY JEEP HAS A CLUTCH BURNING SMELL. THEY RECALLED IT LAST YEAR AND SAID PROBLEM FIXED. STILL HAVE BURNING CLUTCH SMELL AND NOW ANOTHER RECALL FOR THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402813March 13, 2021
STRUCTURE:BODY, ENGINE, POWER TRAIN
WAS DRIVING ON THE FREEWAY WITH MY WIFE AND FIVE YR OLD SON WHEN WE HEARD A LOUD POP UNDERNEATH OUR 2018 JEEP WRANGLER AND INSTANTLY SAW A TRAIL OF SMOKE BEHIND US. WE IMMEDIATELY PULLED OVER TO FIND TRANSMISSION GUILD GUSHING FROM UNDERNEATH WITH TONS OF SMOKE AS WELL. WE WERE HOPING THE SMOKE WAS PROBABLY JUST FROM FLUID ON THE MANIFOLD BUT WE SMALL FLASHES OF FIRE STARTING AT THE TRANSMISSION AND CLUTCH AREA. I QUICKLY GRABBED MY SON SITTING IN BACK AND WE JUMPED OVER THE CONCRETE BARRIER ON THE SIDE AND RAN AWAY FROM THE JEEP AS IT QUICKLY BECAME ENGULFED. IT STILL HAD THE TEMP TAGS HAVING ONLY HAD IT THREE WEEKS. IT WAS A 2018 WITH 15K MILES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11400286March 11, 2021
STEERING
IN COLDER TEMPS, AT HIGHWAY SPEEDS, STEERING BECOMES EXTREMELY DIFFICULT. TOOK THIS TO FCA DEALER AND THEY WERE 'UNABLE TO RECREATE'... BASICALLY DIDN'T FIND RECALL, SO WON'T ATTEMPT TO FIX. THE POWER STEERING GOES OUT UNPREDICTABLY, THEN RE-ENGAGES UNPREDICTABLY. THIS IS GOING TO LEAD TO SOMEONE OVER-CORRECTING AT A HIGH SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402498March 11, 2021
VISIBILITY/WIPER
DUE TO KNOWN FACTORY DEFECT OF POORLY SOLDERED REAR WINDOW DEFROSTER CABLE, THE BARELY SOLDERED END OF THAT CABLE STARTED PRODUCE A SMOKE WHEN TURNED THE DEFROSTER ON, AND FEW SECONDS LATER THE REAR TAILGATE WINDOW GLASS EXPLODED, SHATTERED IN PIECES WHILE DRIVING ON A FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400233March 10, 2021
STEERING
STEERING WHEEL SHAKES BACK AND FORTH AT SPEEDS BETWEEN 35 MPH TO 80 MPH AFTER HITTING A ROUGH SPOT OR WASHBOARD IN THE ROAD. AT HIGHWAY SPEED IT HAPPENS MOSTLY WHEN HITTING BRIDGE EXPANSION JOINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400260March 10, 2021
STEERING, UNKNOWN OR OTHER
AT 11K MILES THE JEEP BEGAN GOING INTO A DEATH WOBBLE WHEN DRIVING OVER SOMETHING AS SIMPLE AS A HOT TOP PATCH ON THE HIGHWAY AT APPX 60 - 65MPH. HAPPENS ON A WEEKLY BASIS NOW AND CAN ONLY BE STOPPED BY BRAKING SIGNIFICANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400066March 9, 2021
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 71MPH, HIT A BUMP VEHICLE STARTED TO VIOLENTLY SHAKE. SLOWING DOWN DID NOT FIX THE ISSUE. I HAD TO PULL OVER AND STOP. VERY SCARY FEELING. BOTH BATTERIES DIED OUT AT APPROXIMATELY 39,000, FIRST THE MAIN BATTERY, THEN THE AUXILIARY BATTERY. NOISE COMING FROM BEHIND THE GLOVE BOX WHEN THE VEHICLE IS POWERED ON OR NOT. CLUNKING NOISE WHEN TAKING OFF FROM A STOP, OR FIRST TAKE OFF. (DEALER STATED IT WAS NORMAL (YEAH RIGHT)) PASSENGER VISOR BROKEN. HARDTOP LEAKING IN CENTER FRONT, CAUSING THE REARVIEW MIRROR TO RUIN. (HAS BEEN LOOKED AT BY THE DEALERSHIP NUMEROUS TIMES. AIR CONDITIONING WHEN DRIVING A LONG DISTANCE WILL SOMETIMES BLOW OUT HOT AIR ON THE PASSENGER SIDE. COOLANT DRAINED DYE PUT IN TO DETECT LEAKS, NO LEAKS. STILL HAPPENING FLOORBOARDS GET EXTREMELY HOT AT TIMES IT FEELS LIKE THE HEATER IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399570March 7, 2021
STEERING, SUSPENSION, UNKNOWN OR OTHER
IIF I DRIVE OVER 55 MPH ON THE HIGHWAY, MY VEHICLE STARTS TO SHAKE LIKE A DEATH RATTLE. IT BECOMES HARD TO CONTROL AND ALMOST CAUSES AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399123March 4, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
SUN VISOR FALLS OUT OF THE PLASTIC BRACKET. IS NOW HELD IN PLACE ONLY BY THE ELECTRICAL WIRE. THE SMALL PLASTIC CLIP HOLDING IT IN PLACE HAS BROKEN. APPEARS BY ON-LINE COMPLAINTS TO BE A PROBLEM EXPERIENCED BY MANY! MANY BROKE WELL BEFORE 40K MILES MINE BROKE ABOUT 1000 MILES PAST WARRANTEE ENDED. WAS DRIVING AT THE TIME. I'M ACTUALLY EXPECTING THE PASSENGER SIDE VISOR TO BREAK ANY TIME. IN MY OPINION, HORRIBLE DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399125March 4, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER SIDE RUNNING LIGHT AND SIDE LIGHT STOPPED WORKING. CHANGED THE BULB AND DIDN'T FIX THE ISSUE. ALSO FOUND THE BACK RUNNING LIGHT TO WORK SO KNOW IT IS NOT A FUSE. APPEARS TO BE FAULY WIRING OR A BAD GROUND. HAS NEVER BEEN OFF ROAD WITH THIS VEHICLE AND ONLY 42K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398874March 3, 2021
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 25-35 MPH, THE VEHICLE SEIZED AND STOPPED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO GULF CHRYSLER DODGE JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL HAD LOCKED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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