Jeep Wrangler Complaints (2003)

102 consumer complaints on file.

#10230444June 10, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 JEEP WRANGLER. WHILE DRIVING 55 MPH, THE CRANKSHAFT POSITION SENSOR FAILED AND THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY CONFIRMED THAT THE SENSOR MALFUNCTIONED. HE DISCOVERED A RECALL FOR THE SAME EXACT FAILURE WITH THE 2004 JEEP WRANGLER. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT UNDER WARRANTY AND WOULD NOT BE COVERED, ALTHOUGH HE HAD A CURRENT 7-YEAR POWERTRAIN WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230306June 9, 2008
SUSPENSION:FRONT
DRIVER SIDE FRONT BALL JOINT CAME APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228681May 22, 2008
POWER TRAIN:CLUTCH ASSEMBLY
TL*THE CONTACT OWNS A 2003 JEEP WRANGLER. THE CONTACT STATED THAT WHEN HE DEPRESSED THE CLUTCH PEDAL, HIS FOOT WOULD STRIKE THE CLUTCH PIN AND KNOCK IT LOOSE. THIS CAUSED CLUTCH FAILURE AND PREVENTED HIM FROM SHIFTING GEARS. HE WOULD HAVE TO EXIT THE VEHICLE TO PUT THE PIN BACK IN PLACE. THE FAILURE ONLY OCCURRED WHEN HIS FOOT STRUCK THE CLUTCH PIN. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER; HOWEVER, THE DEALER STATED THAT THEY WOULD INSPECT THE VEHICLE. THE CONTACT FURTHER STATED THAT THE HYDRAULIC CLUTCH PEDAL BIN WOULD FALL STRAIGHT DOWN AS IF HIS FOOT SLIPPED OFF THE PEDAL. THE CURRENT MILEAGE WAS APPROXIMATELY 57,000 AND FAILURE MILEAGE WAS APPROXIMATELY 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223521April 7, 2008
STEERING
STEERING WHEEL SHIMMY ON 2003 JEEP WRANGLER...100% STOCK EQUIPMENT...SHIMMY FIRST NOTICED SUMMER 2007...HAD WHEEL ALIGNMENT DONE WITH NO EFFECT...HAD FRONT TIRES REBALANCED WITH NO EFFECT...PERFORMED TSB 19-003-06...WHILE A SIGNIFICANT IMPROVEMENT THE SHIMMY IS NOT GONE AND AT TIMES THE VEHICLE FEELS UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218416February 18, 2008
AIR BAGS
AIRBAG LIGHT STARTED COMING ON INTERMITTENTLY LEADING TO AN EXPENSIVE REPAIR. VEHICLE WARRANTY FOR THESE ITEMS IS ONLY 3 YEAR/30,000 MILE. SAFETY EQUIPMENT SUCH AS AIRBAGS AND SEATBELTS SHOULD BE A LONGER WARRANTY FOR A LONGER PERIOD OF TIME IF THEIR PERFORMANCE CAN BE AFFECTED BY NORMAL WEAR AND TEAR ON THE VEHICLE, I.E. ELECTRONIC FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206824October 24, 2007
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
2003 JEEP WRANGLER TJ, THE CONTACT POINTS FOR THE 3RD BRAKE LIGHT ARE OPEN TO THE CARGO COMPARTMENT. HAD A HOCKEY STICK BLADE (MADE OF FIBERGLASS) TOUCH THESE CONTACTS AND CATCH THE STICK AND THE CARPET ON FIRE WHILE DRIVING. NOTICED BURNING SMELL WHEN SITTING AT A STOP LIGHT, THOUGHT IT WAS FROM ANOTHER VEHICLE, PULLED AWAY FROM INTERSECTION, LOOKED IN BACK AND THERE WAS A FIRE INSIDE THE RIGHT REAR CORNER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10202736September 12, 2007
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2003 JEEP WRANGLER. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO DECELERATE AS IF IT WERE LOSING POWER AND ABOUT TO STALL. THE VEHICLE THEN STALLED AND WAS TOWED TO THE NEAREST MECHANIC. THE MECHANIC STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE FAILURE RECURRED A SECOND TIME AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND DIAGNOSED AS NEEDING A NEW FUEL PUMP. THE REPAIR WOULD COST $400. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191204May 18, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WARPED ROTORS ON 2003 JEEP WRANGLER WITH 23,000 MILES. WHEN THE BRAKE PEDAL WAS DEPRESSED THE STEERING WHEEL SHOOK, CAUSING STEERING PROBLEMS. PLUS, THE VEHICLE DID NOT STOP AS FAST AS IT SHOULD BECAUSE THE BRAKE PADS DID NOT APPLY EVEN PRESSURE ON WARPED ROTORS. IF NOT FIXED MAY RESULT IN AN ACCIDENT. ROTORS AND BRAKE PAD WILL HAVE TO BE REPLACED AT A COST OF APPROXIMATELY $375.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190720May 14, 2007
STEERING
STEERING SHIMMIED AT 45 MPH UNABLE TO CONTROL VEHICLE THE SAME EXACT SCENARIO AS IN ALL THE OTHER COMPLAINTS LISTED HERE ABOUT THE STEERING SHIMMY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188336April 19, 2007
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 JEEP WRANGLER. WHILE DRIVING 45 MPH, THE FRONTEND OF THE VEHICLE BEGAN TO VIBRATE. THE FAILURE OCCURRED WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL WHILE TRAVELING DOWNHILL. THE FAILURE CONTINUES TO PERSIST UNTIL THE VEHICLE DECELERATES TO APPROXIMATELY 10 MPH. THE DEALER INSTALLED A HEAVY DUTY STEERING DAMPENER ON THE VEHICLE. THERE HAVE BEEN NO OTHER FAILURES SINCE THE REPLACEMENT. THE CURRENT AND FAILURE MILEAGES WERE 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187154April 5, 2007
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW POPS OPEN WHEN THE FORWARD DOORS ARE CLOSED. ALSO POPS OPEN WHEN DRIVING DOWN THE ROAD. LETS THE RAIN IN AND RATTLES. POOR ENGINEERING AND DESIGN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167573September 7, 2006
SUSPENSION
BALL JOINT CRACKED WHILE MAKING A LEFT TURN ONTO A HEAVY TRAFFIC INTERSECTION,AT LOW SPEED. VEHICLE WHEN OUT OF CONTROL SPINNING SEVERAL TIMES BEFORE HITTING MEDIUM. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10163140July 21, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2003 JEEP WRANGLER. THE PROBLEM: THE RIGHT FRONT ROTOR CONTINUES TO WARP. SINCE I HAVE PURCHASED THE VEHICLE IN 2003, I HAVE HAD TO HAVE THE ROTOR TURNED. THE WARPED ROTOR CAUSES ALOT OF VIBRATION WHEN BREAKING AT HIGHWAY SPEEDS. WHEN I HAVE SPOKE TO THE MAINTIENCE FOLKS AT MACK MASEY JEEP THEY HAVE STATED THIS HAS BEEN A CONTINUAL PROBLEM WITH JEEP VEHICLES, THEY HAVE HAD APPROXIMATELY 100 COME IN WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159307June 8, 2006
SUSPENSION:FRONT
"DEATH WOBBLE". ON AN INCONSISTENT BASIS THE FRONT END BEGINS TO SHAKE AND WOBBLE UNCONTROLLABLY AT SPEEDS OVER 50 MPH. IT FEELS AS THOUGH ONE OF THE FRONT TIRES IS ABOUT TO FALL OFF THE VEHICLE. THE ONLY WAY TO GET IT TO STOP SHAKING IS TO PULL OFF HIGHWAY AND SLOW DOWN BELOW 30 MPH. DEALER REPLACED STEERING DAMPER BUT DID NOT CORRECT PROBLEM. VEHICLE IS NOW AT A 4WD SUSPENSION SPECIALIST WHO HAS HEARD OF THIS PROBLEM MANY TIMES BUT OVER THE PAST WEEK CANNOT IDENTIFY THE SPECIFIC PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158300May 25, 2006
SUSPENSION:FRONT
I HAVE A 2003 JEEP WRANGLER (UNDER WARRANTY FOR ABOUT 1 MORE WEEK) THAT HAS ONLY BEEN USED TO DRIVE TO WORK AND BACK, AND WHEN I HIT A BUMP, THE FRONT END SHAKES UNCONTROLLABLY, AND I FEEL AS IF I WILL LOSE CONTROL. I TOOK IT BACK AND FORTH BETWEEN A TIRE PLACE AND THE JEEP DEALERSHIP SEVERAL TIMES. THE DEALERSHIP SAID I NEEDED TIRES BUT THE TIRE PLACE SAYS I DON'T AND SINCE I AM UNDER WARRANTY THAT I SHOULD TAKE IT BACK TO THE DEALERSHIP. I HAD THE TIRES ROTATED AND BALANCED, AND THE ROTORS TURNED, BUT IT STILL SHAKES. THE DEALERSHIP KEPT TELLING ME IT WAS FINE, BUT ON ONE OF MY TRIPS TO THE DEALERSHIP, THE MECHANIC SAID TO ME, "OH, YOU ARE THE ONE WITH THE 'DEATH WOBBLE'." THE DEALERSHIP DECIDED IT NEEDED A NEW STABILIZER BAR AND TRIED TO SELL ME A MORE EXPENSIVE ONE, BUT I INSISTED WITH THE WARRANTY THEY SHOULD REPLACE IT WITH A WARRANTED PART, THEY DID AND FOUND A BROKEN BUSHING AND REPLACED IT, BUT IT STILL WOBBLES. I TOOK IT TO ANOTHER DEALERSHIP THAT LOOKED UP THE HISTORY OF MY CAR AND SAID THAT THE OTHER PLACE REPLACED EVERYTHING THEY WOULD AND SENT ME HOME IN TEARS. IT WOBBLED ALL THE WAY HOME. I AM SCARED TO DRIVE MORE THAN 40 MILES AN HOUR AND CAN'T GET ANYONE TO HELP WITH THIS. I FEEL THAT I AM GETTING THE "RUN AROUND" BECAUSE I AM A GIRL. IT IS NOT SAFE FOR OTHERS OR ME TO HAVE THIS VEHICLE ON THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155823April 21, 2006
TIRES
MY 2003 JEEP WRANGLER HAS DEVELOPED A SEVERE SHAKE AT 55 MPH, AND IS CUPPING ITS TIRES. I HAVE REQUESTED HELP FOR THIS PROBLEM FROM MY DEALER AND CHRYSLER CUSTOMER SERVICE. THE DEALER ACKNOWLEDGES SOME JEEPS HAVE THIS PROBLEM, CUSTOMER SERVICE SAYS THEY HAVE NEVER HEARD OF IT. THEY OFFER NO CURE BUT FREQUENT TIRE ROTATIONS. I DO ROTATE MY TIRES FREQUENTLY BUT THIS DOES NOT HELP. WHEN THE SHAKING STARTS THE VEHICLE BECOMES UNCONTROLLABLE, AND THE ONLY CURE IS RAPID DECELERATION. I AM HOPING YOU HAVE SOME RECORD OF THIS PROBLEM WITH JEEPS AND CAN OFFER A REMEDY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154194March 30, 2006
STEERING:LINKAGES
IN JULY 2005, AFTER HITTING A SMALL BUMP IN THE HIGHWAY, I EXPERIENCED SEVERE SHAKING OF THE FRONT END OF MY 2003 JEEP WRANGLER SAHARA AT ABOUT 45-50 MPH. THE SHAKING STOPPED AFTER SLOWING THE VEHICLE TO ABOUT 30-35 MPH. I TOOK THE VEHICLE TO THE DEALER (FRANK PARRA JEEP IN IRVING, TX) FOR INVESTIGATION AND REPAIR. I WAS INFORMED BY THE SERVICE ADVISOR, JOHN BALLARD, THAT THIS PROBLEM OCCURS FREQUENTLY IN JEEPS AND THAT IT WAS DUE TO THE STEERING DAMPENER. FRANK PARRA REPLACED THE STEERING DAMPENER. THE PROBLEM RECURRED IN MARCH 2006 AND I AGAIN TOOK THE VEHICLE TO THE DEALER. I WAS INFORMED BY THE SERVICE ADVISOR, TIMOTHY SIMPSON, THAT THE STOCK STEERING DAMPENER WAS NOT STRONG ENOUGH TO WITHSTAND THE LOAD IMPOSED BY THE 30 IN. WHEEL GROUP, WHICH COMES STANDARD ON THE SAHARA MODEL, AND THAT I WOULD NEED TO PURCHASE AN UPGRADED STEERING DAMPENER, THE "RANCHO" MODEL, BUT THAT IT WAS NOT COVERED UNDER THE DAIMLER CHRYSLER WARRANTY. WE THOUGHT WE WOULD TRY THE STOCK STEERING DAMPENER AGAIN. IT FAILED ON THE DRIVE HOME FROM THE DEALER. I FILED A WARRANTY CLAIM WITH DAIMLER CHRYSLER AND CHECKED TO SEE IF THERE WERE ANY SAFETY RECALLS ON THE STEERING DAMPENER. DAIMLER CHRYSLER DENIED MY CLAIM AND SAID THERE WERE NO RECALLS. THE SERVICE REPRESENTATIVE TOLD ME THAT ONLY NHTSA CAN AUTHORIZE A RECALL. IT SEEMS THAT THE STEERING DAMPENER WAS NOT DESIGNED PROPERLY FOR THE LOADS IMPOSED BY THE STANDARD WHEEL CONFIGURATION AND SHOULD BE UPGRADED SO THAT IT IS ENGINEERED PROPERLY. ALTHOUGH THIS HAS NOT CAUSED ANY ACCIDENTS OR PROPERTY DAMAGE, IT COULD HAVE AN IMPACT ON THE ABILITY TO CONTROL THE VEHICLE IN HEAVY TRAFFIC ON THE HIGHWAY AND RAISES THE POSSIBILITY OF CATASTROPHIC FAILURE. IT SHOULD BE INVESTIGATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141831November 5, 2005
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
2003 JEEP WRANGLER RUBICON PROTECTIVE SHIELD FOR TRANSFER CASE ALLOWS DRY WEEDS TO ACCUMULATE BETWEEN SHIELD AND FRONT DRIVESHAFT, CAUSING FRICTION FIRES TO OCCUR AT HIGHWAY SPEEDS WITH OUT ANY WARNING, RESULTING IN WIRING HARNESS DAMAGE, BRAKE LINE FAILURE AND GAS LINE EXPOSURE TO OPEN FLAME. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10135260September 3, 2005
POWER TRAIN:MANUAL TRANSMISSION
I HAVE A 2003 JEEP WRANGLER WITH 48,000 MILES. I AM EXPERIENCING INTERMITTENT STICKING OF THE SHIFTING LEVER WHEN ENTERING 3RD FROM 2ND GEAR. AT OTHER TIMES THERE IS NO PROBLEM SHIFTING. I HAD IT IN TO THE DEALER THIS WEEK. WE CHANGE THE OIL. THE PROBLEM IS NOT A BAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127341July 2, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE: 2003 JEEP WRANGLER SPORT SINCE PURCHASING THE VEHICLE IN 2003, I HAVE HAD PROBLEMS WITH THE TRANSMISSION. AUTOMATIC TRANSMISSION SHIFTING FROM 2ND TO 3RD, SOMETIMES HIGHER WOULD CAUSE VEHICLE TO WIND UP AND THEN HARSHLY SHIFT INTO GEAR. OTHER TIMES, THE TRANSMISSION WOULD NOT ENGAGE AT ALL. HAVE TAKEN VEHICLE TO DEALERSHIP SEVERAL TIMES FOR REPAIR (UNDER WARRANTY), THREE TIMES THEY COULDN'T FIND THE PROBLEM IN THE COMPUTER. THEY REPLACED CONVERTER MOST RECENTLY. TODAY, WAS DRIVING IN VEHICLE AND SUDDENLY TRANSMISSION PROBLEM REAPPEARED 1000 TIMES WORSE - WOULDN'T ACCELERATE BEYOND 30 MPH, THEN NO HIGHER THAN 20 MPH, AND THEN 10 MPH UNTIL IT WOULDN'T ENGAGE AT ALL. WAS STRANDED APPROXIMATELY 40 MILES FROM HOME. HAD VEHICLE TOWED TO DEALERSHIP AND AM WAITING FOR THEM TO LOOK AT AFTER LONG HOLIDAY WEEKEND. I AM REQUESTING THEY GIVE ME A REPLACEMENT VEHICLE AS I BELIEVE THIS HAS BEEN A PROBLEM SINCE ITS PURCHASE AND THEY HAVEN'T BEEN DOING THEIR DUE DILIGENCE IN RESOLVING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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