Jeep Wrangler Complaints (2009)

650 consumer complaints on file.

#10537885August 29, 2013
FUEL/PROPULSION SYSTEM
WHEN I FIRST PURCHASED THIS VEHICLE BRAND NEW WITH ONLY 17 MILES ON IT, EVERYTHING WORKED AS IT SHOULD. BUT JUST UNDER 2 YEARS OF OWNERSHIP EVERY TIME I FILL UP THE FUEL TANK- DOESN'T MATTER WHAT STATION I GO TO- FUEL SPILLS OUT OF THE FILLER NECK ALL OVER THE SIDE OF VEHICLE AND ONTO THE GROUND. I TAKES STEPS TO AVOID IT BY LISTENING TO THE FILLING PROCESS AND STOPPING THE PUMP MANUALLY WHEN I HEAR THE FUEL NEARING THE TOP, BUT I SHOULDN'T HAVE TO DO THAT. AND WITH THE PRICE OF FUEL, I DON'T WANT TO HAVE TO PAY FOR THE QUART OR SO THAT ENDS UP AT MY FEET!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536823August 22, 2013
WHEELS, TIRES
AFTER DRIVING A SHORT DISTANCE AND PARKING, I RETURNED TO FIND ONE TIRE FLAT. I CHANGED THE TIRE AND RETURNED HOME. THE FOLLOWING MORNING I CHECKED THE DAMAGED TIRE AND FOUND THE VALVE STEM MISSING. I DROVE TO A SERVICE CENTER AND HAD THE TIRE REMOVED. THE STEM (WITH SPEED SENSOR ATTACHED) WAS LOOSE INSIDE THE TIRE. WE CHECKED THE REMAINING THREE WHEELS AND FOUND ALL WHEELS HAD BADLY CORRODED STEM NUTS, AND THAT ONE OF THE NUTS WAS CRACKED INTO THREE PIECES. REMOVING ALL STEM NUTS DAMAGED THE SENSORS AND ALL HAD TO BE REPLACED. THE "NEW" PARTS ARE ALL OF THE SAME MATERIALS AS THE ORIGINAL ITEMS, THUS I WILL HAVE TO REPLACE THE SENSORS, STEMS, AND STEM NUTS EVERY 2-3 YEARS UNLESS A FIX IS INITIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534807August 12, 2013
STEERING
AFTER ABOUT 7500 MILES ON MY ODOMETER, I ENCOUNTERED A PROBLEM WHEN DRIVING AT SPEEDS OF APPROXIMATELY 60 MPH; WHEN I ENCOUNTER A ROUGH SPOT ON THE HIGHWAY THE VEHICLE STARTED VIBRATING SO BAD THAT I HAD TO SLOW TO ABOUT 5 MPH TO GET IT TO STOP. THE DEALER REPLACED THE STEERING SHOCK. I HAD TO HAVE IT REPLACED AGAIN AFTER ABOUT 7500 ADDITIONAL MILES AND AGAIN AFTER ABOUT 3,000 ADDITIONAL MILES AND NOW I AM HAVING THE SAME PROBLEM AFTER ABOUT 3,000 ADDITIONAL MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534326August 8, 2013
ELECTRICAL SYSTEM
THE IGNITION COIL CRACKED CAUSING LOSS OF POWER. THIS IS THE FOURTH IGNITION COIL TO BE INSTALLED IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534329August 8, 2013
FUEL/PROPULSION SYSTEM
GASOLINE SPLASHES BACK FROM TANK UPON FILLING, SPILLING FUEL ON ME, THE VEHICLE, AND GROUND. THIS HAPPENS AT EVERY GAS STATION WITH EVERY FILL-UP FOR THE LAST 4 YEARS. DEALER SAYS THERE IS NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534101August 7, 2013
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT CAME ON WHILE PULLING OUT OF RESIDENCE. THE HORN NOR THE CRUISE CONTROL CURRENTLY WORK. AFTER SOME RESEARCH ONLINE, DISCOVERED THERE ARE MANY INSTANCES OF THIS EXACT PROBLEM (CLOCKSPRING). CHRYSLER ACKNOWLEDGES PROBLEMS WITH THE CLOCKSPRING IN THE RIGHT HAND DRIVE VERSION OF JEEP WRANGLER, AND THE 2007 LEFT HAND DRIVE MODELS, BUT NOTHING AFTER. AFTER SPEAKING WITH CHRYSLER, THEY TOLD ME THEY SIMPLY "DON'T CARE, BECAUSE WE'VE NEVER HEARD OF A SINGLE COMPLAINT REGARDING IT", WHICH IS QUITE SURPRISING CONSIDERING ALL THE COMPLAINTS I WAS ABLE TO FIND ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532951July 31, 2013
AIR BAGS
VEHICLES AIR BAG LIGHT BLINKED AND ALARM SOUNDED. THIS WOULD GO ON AND OFF FOR A FEW DAYS THEN STAYED ON ALL THE TIME. VEHICLE WAS BROUGHT TO DEALER AND THEY INDICATED IT WAS A BAD CLOCK SPRING. THE REPAIR COST WAS $507.39 TO HARR JEEP IN WORCESTER MA JULY 13, 2013. I CONTACTED JEEP AND THEY INDICATED ALTHOUGH THE VEHICLE AND PART FELL INTO A RECALL PERIOD, ONLY RH DRIVE VEHICLES WERE RECALLED. THIS HAS BEEN A PROBLEM WITH MANY WRANGLERS, DIFFERENT YEARS AND CONFIGURATIONS, AS WELL AS OTHER JEEP VEHICLES INCLUDING THE CHEROKEE AND LIBERTY. JEEP INFORMED ME THE PART WAS NOT DESIGNED TO LAST FOR THE "LIFE OF THE VEHICLE", AND THEREFORE WAS MY RESPONSIBILITY. I BELIEVE THIS ONGOING PROBLEM FOR JEEP EXTENDS TO MY VEHICLE AND MANY OTHERS LIKE IT. I HAVE GREAT CONCERN WHEN THE PRIMARY SAFETY COMPONENT IN THE VEHICLE DOES NOT LAST THE LIFE OF THE VEHICLE. THIS SAFETY ISSUE CAN CAUSE A FAILURE OF THE AIRBAG SYSTEM. JEEPS IRRESPONSIBILITY IN RECALLING THIS PUTS THOUSANDS OF DRIVERS AT RISK EACH DAY. THE HIGH COST OF REPAIR WILL LEAD TO MANY OPERATORS USING THE VEHICLE WITH THE SYSTEM COMPROMISED BY THIS FAULT. I REQUESTED REIMBURSEMENT FROM JEEP FOR THIS REPAIR STATING THE SIMILARITIES OF MY PROBLEM TO OTHERS IDENTIFIED BY JEEP AS RECALLS. I ALSO SHARED MY CONCERN OF CONSUMER SAFETY. JEEP BASICALLY SAID ITS THE OWNERS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532697July 30, 2013
AIR BAGS
THE AIRBAG LIGHT ACTUATED AND UPON FURTHER RESEARCH I HAVE FOUND THAT IT IS SYMPTOMATIC WITH THE CLOCK SPRING IN THE STEERING COLUMN. I CONTACTED A DEALERSHIP AND CHRYSLER WITH NO RESOLUTION. THERE IS A RECALL OUT FOR THE CLOCK SPRING IN 2008-2012 MODELS BUT IT IS IN A LIMITED LOT NUMBER. THE AIRBAG LIGHT IS INTERMITTENT AND ONLY WHEN THE STEERING WHEEL IS ROTATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525799July 19, 2013
AIR BAGS, STEERING
ON THE 2009 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2009 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. A RECALL IS IN EFFECT FOR THE SAME ISSUE BUT ONLY FOR RHD 2008-2012 JEEP WRANGLERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524608July 12, 2013
STEERING, SUSPENSION
AT HIGHWAY SPEED (50-70 MPH) VEHICLE WOULD SHAKE VIOLENTLY AFTER HITTING A BUMP. VEHICLE NEEDS TO COME TO A COMPLETE STOP TO CORRECT THE WOBBLE. AFTER A LITTLE ON LINE RESEARCH, I DISCOVERED "DEATH WOBBLE." SERVICE WRITERS AT BOTH MILOSCH PALACE JEEP AND AL DEEBY JEEP KNEW RIGHT AWAY WHAT I WAS TALKING ABOUT. I CANNOT BELIEVE THERE IS NOT A SAFETY RECALL FOR THIS. IT SEEMS EVERYONE WITH KNOWLEDGE OF JEEPS IS AWARE OF THE ISSUE. THIS IS VERY DANGEROUS ON HIGHWAYS\INTERSTATES, ESPECIALLY FOR INEXPERIENCED DRIVERS, BECAUSE THE VEHICLE NEEDS TO COME TO A STOP TO IN ORDER TO STOP THE WOBBLE. I AM SURE NO ONE REALLY CARES WHAT I HAVE TO SAY, BUT JEEP IS VERY DIRTY ON THIS ONE. I AM A 45 YEAR MECHANICAL ENGINEER IN THE AUTOMOTIVE FIELD. CAN SOMEONE PLEASE TELL ME WHY THERE HAS NOT BEEN A SAFETY RECALL FOR THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524317July 11, 2013
STEERING
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER 2DR-4X4. THE CONTACT STATED THAT WHILE DRIVING 40 MPH OVER A SLIGHT BUMP, THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO BOTH AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE STEERING DAMPER WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 23,900. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523452July 6, 2013
STEERING, SUSPENSION
DRIVING AT 50 MPH AND FASTER, WHEN THE VEHICLE HITS A BUMP THE STEERING STARTS TO SHAKE UNCONTROLLABLY. THE WHEELS SHIMMY FROM SIDE TO SIDE AND ONLY STOPS WHEN THE VEHICLE SLOWS TO BELOW 40 MPH, AND IN SOME INSTANCES ONLY STOPS WHEN THE VEHICLE COMES TO A COMPLETE STOP. THIS IS EXTREMELY SCARY AND DANGEROUS ESPECIALLY WHEN IT OCCURS ON THE HIGHWAY, AS YOU NEED TO WEAVE THROUGH TRAFFIC AT A HIGH SPEED TO FIND A SAFE PLACE TO PULL OVER. THIS ISSUE IS WELL KNOWN THROUGHOUT THE JEEP COMMUNITY, AS IT HAS IT'S OWN NICKNAME THE "DEATH WOBBLE". CHRYSLER HAS ACKNOWLEDGED THAT THIS HAS BECOME A COMMON ISSUE AMONG THEIR VEHICLES; HOWEVER, HAS DONE NOTHING IN THE FORM OF RECALLS OR SERVICE TO HELP CUSTOMERS FIX THE ISSUE. IN A REPORT BY ABC NEWS, THEY STATED THAT THERE HAVE BEEN OVER 600 REPORTS OF THE SAME ISSUE I HAVE EXPERIENCED. I BROUGHT MY VEHICLE TO A CHRYSLER CERTIFIED AUTO SHOP TO GET IT FIXED AND THEY COULD NOT IDENTIFY THE PROBLEM. THEY DID A FRONT END ALIGNMENT ON MY CAR SAYING THAT MIGHT FIX THE PROBLEM; HOWEVER, IT DID NOT. THE "DEATH WOBBLE" HAS OCCURRED IN MY VEHICLE 5 TIMES SINCE THE INITIAL INCIDENT IN APRIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522209June 28, 2013
AIR BAGS
AIRBAG WARNING LIGHT COMES ON CONSTANTLY AND CONTINUES TO BEEP WHILE DRIVING. NOTICED RECALL FOR CERTAIN VIN#'S, BUT NOT ALL. SINCE THIS SEEMS TO BE A WIDESPREAD ISSUE, MORE VEHICLES NEED TO BE ADDED TO THIS SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521518June 24, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE UNTIL THE SPEED WAS REDUCED TO 5 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT SOME FRONT END PARTS NEEDED TO BE REPLACED. THE CONTACT WAS NOT AWARE OF THE SPECIFIC PARTS THAT NEEDED REPLACING. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE MECHANIC BUT THE CAUSE FOR THE FAILURE WAS NOT DETERMINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521060June 21, 2013
STEERING, SUSPENSION, UNKNOWN OR OTHER
I DROVE OVER A DIP IN THE ROAD AT APPROXIMATELY 45MPH AND MY CAR STARTED SHAKING UNCONTROLLABLY. I TRULY FELT THE CAR WAS COMING APART AND I WOULD WRECK. I LET OFF THE GAS AND THE SHAKING STOPPED. I HAVE SINCE DISCOVERED THE "DEATH WOBBLE" AND FEEL THIS IS EXACTLY WHAT HAPPENED TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520935June 20, 2013
AIR BAGS
AIR BAG LAMP ILLUMINATES INTERMITTENTLY. DEALER RAN DIAGNOSTIC ON VEHICLE AND DETERMINED THE CLOCK SPRING IS BAD. PART IS ON BACK ORDER AND MAYBE A MONTH BEFORE IN STOCK. AIR BAG IS DEACTIVATED WHEN LAMP ILLUMINATES. DEALER IS NOT COVERING REPAIR DUE TO WARRANTY EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520341June 18, 2013
AIR BAGS, ELECTRICAL SYSTEM
ON THE 2009 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2009 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516114June 10, 2013
FUEL/PROPULSION SYSTEM
GAS COMES OUT WHILE FUELING THE JEEP. THE GAS SPILLS ALL OVER THE SIDE OF THE JEEP AND IS CAUSING A HAZARDOUS CONDITION. IT DOES IT EVERY TIME I FUEL THE JEEP AT THE GAS STATION. IT DOES NOT MATTER WHAT GAS STATION I GO TO. IT DOES IT ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515352June 5, 2013
AIR BAGS
ON THE 2009 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2009 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514849June 3, 2013
SUSPENSION, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING MY JEEP WRANGLER 2009, I HIT A BUMP IN THE ROAD AND THE CAR WENT INTO THE DEATH WOBBLE - VIOLENTLY SHAKING FROM SIDE-TO-SIDE. THE ONLY WAY TO STOP IT WAS TO SLOW DOWN OR COME TO A NEAR STOP AND THEN CONTINUE. IT DOES THIS VERY OFTEN NOW - USUALLY STARTS SOMEWHERE BETWEEN 35-55 MPH AND JUST AFTER HITTING A BUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler