Jeep Wrangler Complaints (2021)

963 consumer complaints on file.

#11767868September 29, 2026
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact stated that at start-up the instrument panel was blank. The vehicle was taken to a dealer where it was diagnosed, and the contact was informed that the instrument panel had failed and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); as a possible cause for the failure. The failure mileage was 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767597September 28, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Manufacturer corporate and its dealer network are failing to provide a safe, timely remedy for a vehicle subject to high-voltage battery fire recalls (Recall 68C / NHTSA Campaign 25V-741) and a power steering fire recall (Recall 21D / NHTSA Campaign 21V-363). The vehicle has an active check engine light, a disabled hybrid propulsion system, and has now suffered a catastrophic electronic brake booster failure on a college campus, rendering the brake pedal rock-hard like compressed air and leaving the vehicle unable to stop normally. This is a direct, recurring safety failure of Diagnostic Trouble Code DTC C0580-00 (Brake Booster Motor Circuit Low), which was officially documented by a franchise dealer in June 2026. The vehicle also has an extensive history of severe manufacturing defects, including an extraordinary 72-day out-of-service period at a dealership in Miami, FL for a disintegrated rear axle bearing that destroyed the differential housing, alongside advanced structural body rust on hinges found to be unsafe. The manufacturer was formally notified of this active safety emergency and loss of vehicle utility on Sunday, September 27, via email and corporate phone logs, but failed to respond or secure the vehicle. We are formally demanding an expedited manufacturer repurchase/buyout due to total loss of vehicle utility, structural housing conflicts under 'park outside' directives, and severe physical safety liability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767266September 27, 2026
FUEL/PROPULSION SYSTEM
After completing the Jeep Wrangler 4XE '68C' recall, my Wrangler started having erratic RPM / engine surges. Moreover, the powertrain system will jump between electric and hybrid gas (ICE) modes while driving at highway speeds when in 'Electric' mode. It actually does this in Hybrid mode but Electric mode is far worse. The Jeep did not do this before completing the 68C recall. The safety issue is erratic RPM and engine surges. The battery will have plenty of charge and should not need to jump back to hybrid mode. It did not do this before the 68C recall update. My car has not lost 'full' power but I've heard of others that have lost full power or have had major dead spots during acceleration. I have noticed reduced power and loss of acceleration (also a safety issue), as well. My theory is the battery and maybe the hybrid system is faulty. The battery used in the 4XE has been confirmed to have fire risk issues and the 68C seems to have changed the driving function by software update to keep it from over heating but they have created new safety issues with this patch and did not actually correct the original problem (only hide it). Not to mention, the Jeep does not function as originally sold from a powertrain standpoint. My EV battery was replaced after 68C recall but my 'new' battery has the same chemistry and cells so it still has the same fire risk as before but now with the powertrain problem meant to keep to battery cool to hide the fact that nothing was actually corrected (beyond creating new safety issues). If Jeep says that this is functioning as intended that is not correct. This car did not do this before the 68C updates and they have created new problems. Not to mention, possible engine problems resulting with this behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767197September 26, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Since the 68C recall, my 2021 Jeep Wrangler 4xe has not behaved normally and has become increasingly unpredictable. Even with a mostly or nearly full battery, it frequently will not operate in pure electric mode at lower speeds, particularly on even slight inclines. The gas engine can suddenly start when I am expecting electric operation, sometimes accompanied by hesitation, lurching, or an abrupt change in power delivery. I have genuine safety concerns with the vehicle because I cannot reliably predict how it will respond to accelerator input. There have been instances of reduced or delayed power followed by sudden engagement, which is especially concerning when pulling into traffic, crossing an intersection, merging, or maneuvering on a hill. These problems began following the 68C recall, and the vehicle's current behavior does not feel normal, consistent, or safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766917September 25, 2026
STEERING
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle experienced a loss of power steering assist, causing a more difficult steering effort. The vehicle was restarted to correct the failure. The vehicle was taken to the dealer, who replaced the CAN bus connector, but the failure persisted. While driving 70 MPH, the steering wheel seized and the vehicle almost crashed into a guardrail. The contact sustained body soreness. The contact later received notification of NHTSA Campaign Number: 26V363000 (Steering). The vehicle was towed to the second dealer, Nielsen Dodge Chrysler Jeep Ram of East Hanover (175 NJ-10, East Hanover, NJ 07936), who informed the contact that the electric hydraulic power steering pump needed to be replaced; however, the dealer refused to perform the recall repair and stated that the failure was not related to the recall. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11766647September 24, 2026
POWER TRAIN
The vehicle is not performing as it did when first purchased. Through a series of recalls related to the main drive battery, the vehicle now lacks power when in electric mode pulling out on highways, passing on highways, or even driving at speeds over 40mph or so. I went to pull out on the highway this morning, for example, in electric mode, and there was a good 1-2 second sluggish acceleration before the gas engine kicked on and revved up without any kind of warm up. I can't imagine this is good for the gas engine. I never had that issue before these recalls. I'm also concerned the recent recall is going so long without any kind of resolution. I feel like Jeep has had so many safety, fire and performance issues they really should be buying these back and taking them off the road. Pulling out into traffic and not having acceleration for 1-2 seconds is very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766301September 23, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
My vehicle is currently in the shop getting the High voltage battery replaced for the second time due to a code showing battery voltage variation as well as getting the latest 21D recall completed. The Jeep currently has about 90,000 miles and has received all other recalls. The jeep no longer functions or performs like it did when I took ownership in February of 2022. It routinely loses power when trying to accelerate onto Highways or into traffic lanes or up hills. You can push the pedal down and there is a noticeable delay of several seconds before the vehicle starts to accelerate. The car no longer will stay in selected "Electric mode" and will instead kick the engine on at random times or take the vehicle out of "electric" and into "Hybrid". When at slow speeds (under 15MPH) in traffic the jeep lurches and slows, unable to maintain a constant speed. Also I have no way of proving that the overall power has been reduced through programming but the acceleration and advertised 375HP/470lb-ft does not seem to have the same feeling that it once did when first purchasing this vehicle. I believe there is a dangerous ongoing safety issue possibly with the programming, as well as the HV batteries. There were no warning lights coming on during the course of the last several months until I had a CEL for battery voltage variation and then it was taken to the dealership on the same day. There has been no communication with Jeep/Stellantis other than them issuing an unlimited mileage warranty on the HV battery. They seem to be replacing it with the same design, and therefore not addressing the issue only putting a band aid on the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766365September 23, 2026
ELECTRICAL SYSTEM
My 2021 jeep wrangler Sahara 4xe has had numerous EV battery issues. I have asked recalls to be fixed. It has had its battery replaced under a federal safety recall, still refuses to charge, and caused home charger to no longer to work. It has been in the shop since 8/11/26 and they are unable to get it to charge. This is a safety hazard. Issues with the EV battery/electrical system started back in 2021 after purchasing vehicle. Most recent issue with frying my home charging unit and not charging started in July of 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766214September 22, 2026
SUSPENSION, STEERING, POWER TRAIN
Death wobble
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766181September 22, 2026
FUEL/PROPULSION SYSTEM
Since recall 68C was completed in February, the performance of the vehicle in Electric mode has degraded significantly. Prior to 68C, the gas engine was nearly impossible to engage in electric mode which was a good thing and clearly intended for extreme circumstances where unusually rapid acceleration was required. Also prior to 68C the electric acceleration was dependable and predictable both around town and at highway speeds. I live atop a 1.5 mile hill and could travel bottom to top without the engine engaging. Since 68C, I have consistently observed multiple changes in performance in electric mode: 1) the engine will engage much sooner and more frequently upon acceleration in any conditions. Wherever it happens, this is an unpredictable behavior that puts instant load on a cold, unlubricated engine. 2) At and approaching highway speeds in electric mode, the vehicle will begin to lose acceleration, hesitate and the gas engine will engage - again putting load on a cold, unlubricated engine. This can happen after several miles or after just a few miles. When the engine engages, it does not engage smoothly - the engine will rev high then drop down, then rev high then disengage - all inconsistently and all unexpectedly. While this is happening, the vehicle's acceleration or ability to maintain speed is inconsistent and constant manipulation of the throttle is necessary to ensure I'm not losing too much speed relative to the traffic around me. I don't know what changes were made as part of the 68C recall remedy but it has dramatically changed how electric mode is managed, has significantly decreased vehicle performance in electric mode and puts my and my passengers' safety at risk when I'm driving. The problem has not been reproduced by a dealer and I've confirmed that the latest software is installed. The component has not been inspected. The issues described above only presented after the 68C recall work was performed and occur without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765835September 21, 2026
FUEL/PROPULSION SYSTEM
Since the 68c recall my vehicle has not been performing as it should. It is in the shop for the 110th day since i had the recall installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765938September 21, 2026
POWER TRAIN
Since the last 2 updates / recalls , my transmission has become very clunky. From a stop or in slow traffic, the transmission pops in gear and it is very hard. It seems to be getting worse as time goes by. The gears when shifting thru the gears is fine, no issues there
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765628September 20, 2026
FUEL/PROPULSION SYSTEM
2021 Jeep Wrangler 4xe Sahara, VIN [XXX]. 1. The exact malfunctioning component is UNKNOWN; I suspect the hybrid propulsion system. The vehicle is available for inspection. After recall 68C was completed, accelerator response, electric-power availability, and combined gasoline/electric performance changed substantially. The Jeep hesitates when I press the accelerator, the gasoline engine starts at unexpected times, and full electric-mode operation becomes restricted. Combined acceleration is noticeably weaker than before the recall. My complaint concerns restricted propulsion power, not reduced driving range. Horsepower loss has not been independently measured. Whether battery overheating or thermal-protection controls cause these restrictions is UNKNOWN. 2. I regularly pull out into traffic expecting the acceleration the vehicle previously provided, but the Jeep hesitates or fails to gain speed quickly enough. The approaching driver behind me then has to slow down. This recurring delayed response and reduced acceleration make safe gaps harder to judge and create a risk of a rear-end collision. 3. No dealer or independent service center has reproduced or confirmed these post-recall problems. 4. Recall 68C was completed, but these subsequent drivability problems have not been inspected by the manufacturer, police, insurance representatives, or others. 5. I first noticed these symptoms on XXX, at 62,000 miles, after recall 68C. They became more pronounced during summer 2026 as warmer weather set in. No warning lamps or messages accompanied these problems. I suspect a connection to the recall work based on the timing, but the exact cause is UNKNOWN. I request that NHTSA investigate whether the 68C remedy causes or leaves unresolved restricted propulsion power and delayed accelerator response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765678September 20, 2026
FUEL/PROPULSION SYSTEM
I had a 68c recall completed by Jeep and immediately after the recall, I noticed a reduction in power when accelerating, which causes me issues when trying to merge on the freeway and stay with the flow of traffic. This has been an ongoing daily issue. Also, the gas engine kicks on when it should not and loads immediately causing an erratic shifting of the gas engine, which causes the vehicle to lose power when it is needed the most. The recall was designed to supposedly protect the electric battery, but the software update that Jeep implemented has drastically changed the functionality and response timeframe at which the vehicle can respond when accelerating. I have tried to have Jeep address the issue, but they indicated the Jeep is operating as intended. It never operated like this until after this recall update and many other Jeep 4xe owners are reporting similar issues with propulsion and the gas engine loading erratically. Thank you for looking into this safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765463September 19, 2026
FUEL/PROPULSION SYSTEM
This vehicle had a 68c recall (software) that has resulted in a significant change in the vehicle performance that resulted in unexpected power loss during its electric vehicle propulsion system that has nearly resulted in accidents on the road and on the freeway. This never happened before and it happens often now. The Jeep dealership claims there are no known error malfunction codes however there has been a material change in the operating environment and is very unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765540September 19, 2026
FUEL/PROPULSION SYSTEM
When driving my Jeep 4xe hybrid powertrain in "electric" mode, I noticed loss of power at highway speeds, and other times at lower speeds. Pushing on gas pedal doesn't translate to acceleration. Engine kicks on but doesn't have a gear to find. This happens at various speeds, going 25mph up a hill or 55mph on a highway either flat or up a hill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765552September 19, 2026
STRUCTURE:BODY
3 out of 4 door pins broke
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765158September 18, 2026
FUEL/PROPULSION SYSTEM
Following the completion of the 68C recall, My Jeep does not have the responsiveness and speed that it did before. Even with lots of battery left, the engine will kick on resulting in a loss of power and then difficulty getting it back up to speed. There’s also hesitations when going to make a turn or accelerating through an intersection after slowing down. This vehicle is not like it was before that recall work was done. I view this is a huge safety factor if I’m not able to maintain my vehicle speed or accelerate when I need to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765186September 18, 2026
FUEL/PROPULSION SYSTEM
Since the 68C Jeep Wrangler recall was applied to my vehicle this past July, it has been exhibiting erratic behavior during acceleration. At varying times, when the accelerator is pressed from a stop, the vehicle will begin accelerating at normal rate, but then suddenly the power will drop off, resulting in the acceleration rate being dropped to where the car is barely accelerating. For instance, I was making a left hand turn from a stop, and when I accelerated onto the road, my speed quickly rose to 20 mph, but then the vehicle stopped accelerating, and remained at 20 mph. At the time, the vehicle was operating on battery power only. I immediately began increasing my throttle input, but the car failed to increase acceleration. Only once I had the pedal to the floor for a few seconds did the internal combustion engine activate, allowing the car to begin accelerating again, albeit at a slow rate that was not commensurate with the throttle position. This event has almost resulted in other vehicles colliding with my car when I was attempting to enter a busy road. This has occurred on a number of occasions, and the fact that this happens randomly presents an extremely dangerous situation that is not predictable. Other people who own the same Jeep Wrangler 4xe platform as me have also reported this occurring to their vehicles. Jeep, however, has not responded to this alarming problem, and simply has been telling customers who call Jeep customer service or take their vehicles to a dealer that there is nothing wrong, and the vehicles are operating normally. This is not acceptable, and with tens of thousands of these vehicles on the road, presents a significant danger to the owners and public at large. For the record, there were no warning lamps, messages, or any other symptoms prior to each incident for me. It also has occurred no matter the current capacity of the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765207September 18, 2026
FUEL/PROPULSION SYSTEM
Since the 68c recall the performance of the vehicle when merging into traffic, in extended periods of time in electric or going up hill while maintaining speed in electric will slow the vehicle down to have no power to maintain the speed. This causes a safety issue with the vehicle and to other motorists around the vehicle. After having to press harder on the accelerator to get back up to speed the vehicle take many seconds before turning the gas motor on to get it to this speed. Again making this a safety issue with the vehicle. There needs to be investigation as the vehicle no longer performs the same as when purchased and causes a safety issue to the driver and other motorists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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