Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11426287July 24, 2021
STEERING
It moves from one side to the other in the lane, its not easy to control. you need to drive with both hands all the time and be extra careful you don't enter a different lane. it;'s happen several times. it doesn't feel safe and looks like i'm not the only one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425797July 21, 2021
STRUCTURE:BODY
The contact owns a 2019 Jeep Wrangler. The contact stated that the passenger’s and driver's side frame was rusted. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the sub-frame needed to be repainted. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423824July 7, 2021
POWER TRAIN
Vehicle under recall since January. Received email in April that part was available. Called dealer who said not available. Went again today to dealer who says part is not available. Do not want to drive a vehicle that could catch fire with our child in it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423083July 1, 2021
STEERING, POWER TRAIN, ELECTRICAL SYSTEM
The check engine light came on one evening. The next morning during driving the dashboard flashed a "Service Shifter" warning. Then a series of other warnings all light up. The dashboard flashed like it was malfunctioning. The Jeep lost power steering and stuck in the current gear I was in. The vehicle had to be towed to the dealership. They have had it now for four days. And, they have no idea what's wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421534June 20, 2021
STEERING
The steering on JL 2019 has been a problem from the start. The steering wheel damper was replaced and the steering is still a problem. There is too much play in the steering which has been the cause of several potential accidents especially at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421438June 18, 2021
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Service Axle Locker System light appears on dashboard. If the axle locker engages accidentally in the wrong conditions, it could cause a crash. The vehicle has been taken to the dealer three times. This is the 3rd visit to the dealer. The first time they said they would change the axle, but then it was on backorder so they flushed the differential and cleaned some metal parts they said was fouling the sensor. I drove it away and they same problem occurred. The second visit they changed a sensor. Now the problem is back and I'm waiting to hear their "solution".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420008June 7, 2021
STEERING
Steering has gotten extremely sloppy and pulls. Took it to get an alignment and it turns out the steering box is the culprit. There seeks to be many issues with this. Needs to be recalled. Could cause an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418032May 21, 2021
UNKNOWN OR OTHER
The Uconnect Radio keeps freezing and restarting all the time. This is troublesome when you cannot use your backup camera or your navigation system. It is a distraction to the driver. You cannot turn down the volume, change the temperature or anything else during this freeze and rebooting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418059May 21, 2021
POWER TRAIN
Repeated service axle locker system warnings. Front axle replaced. New DTCM and wire installed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418098May 21, 2021
SUSPENSION
Above 65, if I hit a bump, my Jeep gets the "Death Wobble" reported in many other Jeeps. I am scheduled to have the Damper replaced, but many forums state this is only a band-aid and will wear out or won't truly fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415663May 8, 2021
STEERING, SUSPENSION, WHEELS
WHEN DRIVING 70 MILES AN HOUR AND HIT A BRIDGE SEAM WHICH INTERSECT THE HIGHWAY AT 45 DEGREE ANGLE THE CAR GOES INTO A VIOLENT DEATH WOBBLE. WE HAVE HAD 2 JEEP SERVICE DEPARTMENTS LOOK AT THE ISSUE STATING NOTHING IS WRONG WITH THE CAR. WE ARE STILL EXPERIENCING THIS DEATH WOBBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414570April 30, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V028000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BUHLER JEEP CHRYSLER DODGE RAM (3290 NJ-35, HAZLET, NJ 07730, (732) 264-5000) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED WHILE DRIVING OVER A BUMP OR POT HOLE IN THE ROADWAY, THE STEERING WHEEL WOULD SHAKE VIOLENTLY. AFTER SLOWING DOWN TO REDUCE THE SPEED TO APPROXIMATELY 20 MPH, THE SHAKING STOPPED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408572April 17, 2021
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING NORMALLY MY DASH LIGHTS AND INFO DISPLAY START RUNNING A SEQUENCE THAT GOES THROUGH A MULTITUDE OF WARNINGS AND SERVICE CHECKS ON THE VEHICLES SYSTEMS, I LOSE POWER STEERING FOR A BIT THEN LIGHTS GO OUT, BUT CHECK ENGINE LIGHT AND ESS STAY ON. WHEN REMOTE STARTING MY JEEP THE SAME THING KIND OF HAPPENS ONLY THE WARNING LIGHTS DO NOT GO OUT QUICKLY AND I CANNOT SHIFT OUT OF PARK TO DRIVE THE VEHICLE, AFTER SOME TIME USUALLY A 1/2 TO A FULL DAY OF WAITING THE LIGHTS GO OUT EXECEPT FOR THE CHECK ENGINE LIGHT AND ESS. I TOOK IT TO THE DEALER THAT I BOUGHT IT FROM AND THEY TOLD ME IT WAS A LOOSE NEGITIVE BATTERY TERMINAL CONNECTION, ABOUT THREE MILES DOWN THE ROAD IT DID THE LIGHTS AND STEERING THING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407038April 8, 2021
STRUCTURE:BODY, VISIBILITY/WIPER
LOWERED THE WINDSHIELD PER THE USER MANUAL FOR THE FIRST TIME ON 4/3/21. 2 OF THE 4 BOLTS HOLDING THE WINDSHIELD TO THE FRAME WERE PRESENT BUT NOT TIGHTENED. UNKNOWN IF THEY LOOSENED WHILE OPERATING THE VEHICLE, WHICH HAS APPROXIMATELY 20,000 MILES CURRENTLY, OR WHETHER THEY WERE LOOSE FROM THE FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406035April 1, 2021
STEERING
I HAVE HAD DEATH WOBBLE 3 DIFFERENT TIMES ON MY 2019 JEEP WRANGLER THE DEALER SUPPOSEDLY FIX IT, BUT I EXPERIENCED IT AGAIN AFTER FIX. IT HAPPENS WHEN U ARE TRAVELING AT HIGHER SPEEDS AND HIT SOMETHING IN THE ROAD LIKE A HOLE THE STEERING WHEEL OSCILLATES VIOLENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405876March 31, 2021
STEERING, VISIBILITY/WIPER
I HAVE NOTICED AT HIGH SPEEDS WHEN I AM DRIVING AND I GO OVER A POT HOLE OR EVEN WHEN I GO OVER A RUMBLE STRIP I GET AN AGGRESSIVE STEERING WHEEL SHAKE. ANOTHER ISSUE WOULD BE THE PASSENGER VISOR IT BROKE WHEN MY VEHICLE ONLY HAD 36,600K MILES. I HARDLY USE THE VISOR ONE DAY MY PASSENGER OUT THE VISOR DOWN TO COVER THE SUN FROM FACE AND IT JUST FELL FROM THE CORNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405305March 29, 2021
STEERING, WHEELS, UNKNOWN OR OTHER
AS I WAS DRIVING ON THE HIGHWAY AT ABOUT 75+ MPH, I PASSED OVER SOME UNEVEN PAVEMENT AND MY STEERING AND CHASSIS BEGAN SHAKING FOR ABOUT 5-10 SECONDS. WHEN I SLOWED DOWN, IT STOPPED; HOWEVER, IT FELT LIKE THE STEERING WHEEL WAS GOING TO COME OFF AND THE TIRES WERE GOING TO FLY OFF OF MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404633March 24, 2021
STEERING
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE WOULD SHAKE UNCONTROLLABLY AFTER DRIVING OVER A BUMP IN THE ROAD. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER AN UNKNOWN RECALL PRIOR TO THE CONTACT OWNING THE VEHICLE HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO UNION CITY CHRYSLER DODGE JEEP RAM FIAT (3950 JONESBORO RD, UNION CITY, GA 30291) WHERE IT WAS DIAGNOSED WITH THE STEERING DAMPER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404405March 23, 2021
STEERING
I OWN A 2018 AND 2019 JEEP WRANGLER. I DRIVE BOTH OF THESE VEHICLES ON THE HIGHWAY. WHEN YOUR DRIVING THESE JEEPS WHEN YOU HIT A BIT YOU LOSE CONTROL OF THE STEERING. WHEN I WAS YOUNGER WITH NOT GREAT CARS THIS WOULD BE CALLED HIGH SPEED WOBBLE. THIS SEEMS TO BE A VERY DANGEROUS AND SHOULD BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403859March 19, 2021
STEERING, SUSPENSION
MY 2019 RUBICON FROM DAY 1 HAS HAD A DANGEROUS WANDERING ISSUE. IT IS VERY DIFFICULT TO KEEP THE VEHICLE ON A STRAIGHT TRACK AND SOMETIMES TO EVEN STAY IN YOUR LANE. IT IS ESPECIALLY DANGEROUS ON THE HIGHWAY IN WINDY CONDITIONS. WRANGLER STYLE JEEPS ARE KNOWN FOR CATCHING THE WIND HOWEVER, WITH THE WANDERING PROBLEM IN THE STEERING YOU TEND TO OVERSTEER TO COMPENSATE MAKING THE VEHICLE VERY DIFFICULT TO CONTROL. I COMPLAINED ABOUT THIS THE FIRST DAY I BOUGHT IT NEW AND WAS TOLD THAT THIS IS HOW JEEPS ARE. I KNOW HOW ALL VEHICLES ARE AND WHERE THEY CROSS THE LINE WITH A SAFETY ISSUE. IF YOU GO ON LINE AND PUNCH IN JEEP WANDERING ISSUES THERE ARE LITERALLY THOUSANDS OF POST ABOUT THIS PROBLEM AND IT APPEARS THAT JEEP JUST IGNORES THIS SAFETY ISSUE. I WOULDN'T BE TAKING THE TIME TO WRITE THIS IF IT WERE JUST AN INCONVENIENCE. THIS IS A SERIOUS AND DANGEROUS PROBLEM. MY WIFE HAS A 2019 JEEP GRAND CHEROKEE AND IT RIDES LIKE A LUXURY CAR. SHE WON;T EVEN DRIVE MY RUBICON BECAUSE SHE IS SO SCARED OF HOW IT WANDERS. THE STEERING WHEEL HAS TO BE CONSTANTLY COMPENSATED BACK AND FORTH TO KEEP IT IN LINE. SO MUCH SO THAT I WORRY SOME TIMES THAT IF THERE WERE A COP IN BACK OF ME THAT HE WOULD THINK I WAS IMPAIRED THE WAY THE VEHICLE IS ALWAYS BACK AND FORTH. I BOUGHT MY 4 DOOR 2019 RUBICON BRAND NEW AND IT ONLY HAS 21,000 MILES ON IT NOW. NO ONE SHOULD HAVE TO BE AFRAID TO DRIVE A BRAND NEW VEHICLE WITH A SAFETY ISSUE LIKE THIS AND JEEP SHOULD HAVE FIXED THIS OBVIOUS ISSUE AND NOT BE IGNORING IT. LETS NOT WAIT TILL SOMEONE GETS KILLED BECAUSE OF THIS ISSUE. FROM THE RESEARCH I HAVE DONE AND HUNDREDS OF POST I HAVE READ IT APPEARS THIS PROBLEM IS LIMITED TO WRANGLER MODEL JEEPS. PLEASE HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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