Jeep Wrangler Complaints (2016)

462 consumer complaints on file.

#11440937November 18, 2021
ENGINE
I have a Jeep Wrangler Unlimited Rubicon 2016 that suddenly lost power in fast moving traffic with intermittent miss fire and blinking check engine light along with smoke and smell of burning oil. Looking into the engine from the top a large , deep pool of oil was sitting in the middle of the engine and working its way on to hot components of engine and exhausts and smoking. This could have easily become fire hazard in high temperature desert environment where running temperatures and hot exhaust pipes could start a fire. The engine miss fire and sudden loss of power was checked to be failing ignition coils and plugs that are supposed to be warrantied to 100K miles. The Pentastar V6 3.6 oil cooler was leaking badly and its effect could have been disasterous for the engine and car safety. The Oil Cooler faulty plastic design on this engine is a well known problem that Chrysler is refusing to address as recall on Wranglers sold . There are hundreds of complaints and cases of failure of this plastic component on the internet and the dealers are all well aware of it and happy to charge $2k for replacement. Chrysler and the dealer refused to admit the faulty oil cooler design and also would not accept ignition coil and spark plug replacement under the Std 80,000 miles California Emission Control warranty that come with all engines sold in CA. Chrysler is hiding this faulty design on Wranglers but accepted it on other Chrysler cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439011November 2, 2021
ENGINE
2016 JEEP WRANGLER UNLIMITED SPORT. Vehicle has 41,500 miles. 3.6 Liter Pentastar V6. Gushing oil from oil cooler on to the exhaust and smoking to the point of catching fire. Known issue from what I am reading online. I guess Chrysler is waiting for one of us Jeep owners to die in a car fire!! $1200 to replace.....UNACCEPTABLE that a recall has not been forced on Chrysler!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437507October 20, 2021
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
My 2016 Jeep Wrangler with 53,000 miles on had the airbag light come on and when I went to have it checked it was due to a Occupant restraint control module malfunction. I was told this might not allow the airbags to deploy and that it could even deploy spontaneously. I have seem all kinds of recalls across the years for OCR related items(especially from FCA/Chrysler) https://www.automotiveworld.com/news-releases/chrysler-statement-occupant-restraint-control-orc-module/ You can inspect if you would like. Dealer noted the ORC was malfunctioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436537October 13, 2021
STEERING
Power steering no longer works. Started at 41,000 miles. Replaced power steering pump and still doesn’t work. Mechanic thinks it’s probably the power steering box.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434513September 27, 2021
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
The contact owns a 2016 Jeep Wrangler. The contact stated the EVAP canister error was displayed. The vehicle was taken to the local dealer where it was diagnosed that the filler neck going into the fuel tank was fractured. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 49,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434178September 24, 2021
AIR BAGS
The contact owns a 2016 Jeep Wrangler. The contact stated that the air bag warning light was illuminated. The vehicle was taken to a local dealer and diagnosed with needing the clock spring replaced however, the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V288000 (Air Bags) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432220September 8, 2021
SERVICE BRAKES
I am reporting a dangerous brake part on all of the later model wranglers. The front brake lines collapse because of a clamp holding the brake line. This happened to our 2016 Jeep Wrangler willys edition it is garaged and only has 25,342 miles. The dealer wanted 2700 to redo all of the front brakes. This is a cross section of both hoses below. I bought the replacement lines and they have the exact same defect. Poor engineering here. The metal should not clamp the hose but be rolled around it so the hose has some clearance. I do not know who to report this to but I paid the dealer $180 to lie to me about it needing calipers rotors and hoses. Took it home and I diagnosed the issue. Spent around $200 for new hoses and my labor to change them out and bleed the system. I have temporarily put on the oem lines but am looking for some better aftermarket alternatives as the replacement is crimped and will fail soon. The left front caliper seized up locally. Right one was bad also. So glad it seized near our neighborhood.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427730August 4, 2021
ENGINE
Oil filter housing/Oil cooler cracked. Dealership says its a common problem on 2014+ jeeps with 3.6 liter engine yet Jeep hasn't issued a recall. Dealer stated that this seems to happen around 50,000 miles on vehicle. No warning lights came on, noticed smoke coming from under hood when driving from oil falling onto exhaust. When pulled over large amount of oil was coming out from underside of Jeep. This happened with 43k miles on the vehicle which is right around where the dealer said they were seeing a large amount of failures for this part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423437July 5, 2021
AIR BAGS
I was in a high speed impact collision rear ended at full speed and thrown into vehicle in front of me, me and my husband both suffered facial trauma as airbags did not deploy and both front seats twisted ans broke backwards in backseat where my 2 minor children were located.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11420879June 14, 2021
AIR BAGS
The clock spring has gone out, 15 and older was issued a recall, my 2016 (built 2015) is not included and denied buy jeep. My airbag light has been on about 20,000 miles now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418526May 25, 2021
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, TRACTION CONTROL SYSTEM
The contact owns a 2016 Jeep Wrangler. The contact stated while driving at various speeds, the Traction Control and ABS warning lights illuminated. The contact stated that as the warning lights illuminated, the vehicle decelerated and then attempted to regain traction control. The contact stated that the failure was intermittent. The vehicle was not diagnosed nor repaired. The dealer was contacted and scheduled an appointment for May 2021 at 10:00 am. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417546May 18, 2021
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG CLOCKSPRING HAS BEEN RECALLED PREVIOUSLY ON THIS VEHICLE AND WAS REPLACED , BUT SAME ISSUE HAS OCCURED AGAIN, WITH AIR BAG WARNING LIGHT ON AND NO HORN OR STEERING WHEEL CONTROLS. VEHICLE IS ONLY A 2016 AND SHOULD NOT HAVE THIS REOCCURING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416735May 15, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL, ENGINE
ON THURSDSY 5/13/2021 AT APPROXIMATELY 5:15-5:20PM, I WAS DROPPING MY DAUGHTER OFF TO WORK AND I GOT BACK ON THE ROAD THEN THROUGH THE U-TURN TO GET BACK ON THE OTHER SIDE. I PROCEEDED TO ENTER THE ROADWAY INITIALLY ABOUT 10MPH AND ALL OF A SUDDEN, THE JEEP ACCELERATED TO ALMOST 80 MPH AND I SMASHED THE BRAKED AND IT WOULD NOT STOP AT ALL. THE RPM'S WERE STEADY GOING UP. I PULLED UP THE EMERGENCY BRAKE RIGHT BEFORE I ALMOST REAR ENDED THE CAR IN FRONT OF ME AT THE LIGHT GETTING READY 6O GO THROUGH THE INTERSECTION. I WAS ON THE BRAKE AT THE SAME TIME. ONCE THE CAR FINALLY CAME TO A STOP, THE ENGINE WAS STILL REVED UP. I PUT IN PARK AND TURNED THE VEHICLE OFF WITH THE IGNITION. I THEN RESTARTED AND WAS SCARED THE REST OF THE WAY HOME. THE VEHICLE WAS IN MOTION WHEN THIS HAPPENED. THERE WAS NOTHING UNDER THE BRAKE. MY FLOOR MATS WERE FLUSH AND FLAT AND THE ACCELERATION WAS SO SCARY. I FEARED FOR MY LIFE. I HAVE NOT DRIVEN IT SINCE. I CALLED THE DEALERSHIP AND THEY TOLD ME TO BRING IT IN THE NEXT MORNING, FRIDAY THE 14TH AT 10 AM BUT THAT THEU WOULD NOT BE ABLE TO LOOK AT IT UNTIL 7-10 DAYS. I DID NOT BRING IT AS THIS WAS UNACCEPTABLE. I WILL CALL BACK AND SPEAK WITH SOMEONE ELSE FOR RESULTS. THE TECH EVEN TOLD ME THAT THIS HAPPENED TO HIS BROTHER THAT ALSO HAVE A JEEP. THERE ISN'T A RECALL FOR THIS THAT I'VE FOUND. SOMEONE WILL LOSE THEIR LIFE BECAUSE OF THIS MALFUNCTION. THIS IS A VERY SERIOUS SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415477May 6, 2021
ENGINE, POWER TRAIN
ENGINE OIL COOLER ASSEMBLY LEAKING AT BACK OF ENGINE. OIL LEAKING DOWN BACK OF ENGINE AND BELL HOUSING CREATING A POSSIBLE FIRE. VERY HOT SMELL AND SMOKING FROM ENGINE BAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415171May 4, 2021
UNKNOWN OR OTHER
I WAS TOLD THAT MY OIL FILTER HOUSING ADAPTER HAS A MAJOR LEAK. BUT, THE PART IS ON BACK ORDER. THERE ARE 40,000 PLUS ON BACK ORDER AND THE NUMBER WAS ORIGINALLY 60,000. IT JUST SEEMS THAT THIS SEEMS TO BE A COMMON PROBLEM AND THAT THERE SHOULD BE A RECALL. MY ENGINE COULD SEIZE WHILE DRIVING IF I HAPPEN TO RUN OUT OF OIL AND IT COULD NOT ONLY INJURE MYSELF BUT SOMEONE ELSE AND I HAVE NO WAY OF GETTING THE PART ANYTIME SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414514April 29, 2021
ENGINE
THE OIL FILTER CANISTER/OIL COOLER IS CRACKED AND IS LEAKING OIL. THIS IS AN ENVIRONMENTAL HAZARD. WE HAVE TAKEN IT TO OUR MECHANIC AND SPOKE WITH THE DEALERSHIP THAT IT WAS BOUGHT FROM AND HAVE BEEN TOLD BY MANY OTHER PART HOUSES THAT THIS REPLACEMENT PART IS ON A 50,000 + PARTS BACK ORDER AND THAT IT CAN TAKE ANYWHERE FROM 20-60 DAYS TO GET THE PART IN TO REPLACE IT. THE VEHICLE WAS STATIONARY WHEN WE NOTICED THE LEAK AND NEVER DRIVEN AGAIN AFTER THAT. THIS TELLS ME THAT THIS IS A HUGE ISSUE AND THAT THERE SHOULD BE A RECALL ON THIS ISSUE. I UNDERSTAND THE MANUFACTURING SIDE OF THINGS BUT THAT IS A LARGE NUMBER FOR THE BACK ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413216April 21, 2021
AIR BAGS
AIR BAG LIGHT CAME ON CAUSING MY AIR BAGS TO NOT DEPLOY IF I DO GET IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405047March 26, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT AFTER STOPPING AND ATTEMPTING TO MAKE A LEFT TURN AT APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO PASSENGER'S SIDE WHEEL AND FENDER OF THE VEHICLE. THE CONTACT STATED THAT THE PASSENGER'S SIDE WHEEL WAS PUSHED UP INTO THE WHEEL WELL. THE CONTACT STATED THAT THE VEHICLE WAS PUSHED LATERALLY APPROXIMATELY 7-10 FEET. THE FORCE OF THE IMPACT WENT THROUGH THE ENGINE BLOCK AND WENT OUT ON THE DRIVER'S SIDE OF THE VEHICLE. ADDITIONALLY, THE WINDSHIELD WAS CRACKED AND HOOD CLIP ON THE DRIVER'S SIDE WAS SEVERED. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ASSUMED THAT THE OTHER VEHICLE WAS DRIVING APPROXIMATELY 60 MPH AT THE TIME OF IMPACT. THE VEHICLE WAS TOWED TO A TOW LOT BUT WAS NOT YET INSPECTED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND NECK, AND A MINOR LACERATION TO THE RIGHT LEG. THE CONTACT WAS CONCERNED THAT HE MIGHT HAVE ALSO SUSTAINED POSSIBLE BRAIN AND SPINAL CORD INJURIES. THE OTHER DRIVER SUSTAINED A LACERATION TO THE LEFT LEG BELOW THE KNEE AND WAS TRANSPORTED FROM THE SCENE BY THE PARAMEDICS. THE CONTACT STATED THAT HE CHOSE NOT TO LEAVE WITH THE PARAMEDICS BECAUSE AT THE TIME HE FELT NO PAIN HOWEVER, LATER IN THE EVENING AND THROUGHOUT THE NIGHT, HE EXPERIENCED EXCRUCIATING PAIN. THE NEXT MORNING THE CONTACT WENT TO THE EMERGENCY ROOM TO SEEK MEDICAL ATTENTION. THERE WERE CT SCANS AND X-RAYS PERFORMED ON THE CONTACT. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS) AND STATED THAT HE HAD NOT RECEIVED ANY INFORMATION OR NOTIFICATION FROM THE MANUFACTURER REGARDING THE RECALL FOR WHICH THE VIN WAS INCLUDED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11404275March 22, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING VEHICLE STALLED HAS STALLED AT 30MPH AND AT 65 MPH WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THIS HAS HAPPENED RANDOMLY AT LEAST FIVE TIMES IN THE PAST THREE MONTHS. THE VEHICLE WAS RESTARTED AND DROVE AS DESIGNED. THE VEHICLE WAS TAKEN TWICE TO GOOD BROTHERS DODGE RAM (577 COLUMBIAN ST, SOUTH WEYMOUTH, MA 02190, (781) 331-8300) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT CALLED QUIRK CHRYSLER JEEP (441 QUINCY AVE, BRAINTREE, MA 02184, (781) 917-1400) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399990March 9, 2021
POWER TRAIN
WHEN TRANSMISSION IS COLD AND IS PUT IN REVERSE IT WILL CAUSE LOSS OF CONTROL AND STALLING OF THE VEHICLE. WHEN RESTARTED THE VEHICLE WILL RUN WITH A VERY ROUGH LOW RPM IDLE, HAS HAPPENED MANY TIMES OVER LAST FEW MONTHS. WILL DOCUMENT FROM NOW ON WHEN IT DOES IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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