Jeep Wagoneer Complaints (2022)

210 consumer complaints on file.

#11644088February 21, 2025
ELECTRICAL SYSTEM
The vehicle wouldn't start once i started it the start stop light warning lamp illuminated. When i got to the redlight it stopped and shut off. I had the battery checked and it was ok but the auxilary battery was drained. I had the software updated a couple months back on a recall. It has a TSB u0485-00 that may be the problem. Stellantis has several star online pubs about it. They say since it had 36600 miles and was in Canada first for 10000 miles they won't fix it the cost is mine unless there is a recall. They said they has been hundreds of people with the problem but not enough for the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642827February 14, 2025
SERVICE BRAKES
The contact owns a 2022 Jeep Wagoneer. The contact stated while parking the vehicle in the contact's residential driveway, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that the vehicle was uncontrollable. In addition, the contact stated that an unknown warning light was illuminated. The contact stated the vehicle went through the backyard and crashed into the kid's wooden play set. The contact's wife was an occupant in the vehicle when the failure occurred. A police report was filed. The vehicle was towed to the local police department for inspection. The vehicle damage had not been accessed. The contact's wife suffered anxiety as a result of the failure. The vehicle was later towed to the dealer where it was diagnosed as catastrophic brake failure. The contact was advised that the service brake control unit needed to be replaced. The vehicle was repaired, however the contact was informed that the vehicle needed to be inspected by the corporate inspector before it could be released. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11639033January 28, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an “A!” But then was no longer on the screen once I turned my vehicle off and back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638364January 24, 2025
ELECTRICAL SYSTEM, STEERING
While driving vehicle. Vehicle shut off and completely was drained of all power in the middle of the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635491January 12, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle purchased on September 7, 2022, with 16,182 miles. It was sold to me with an open recall. Late December 2023, I complained about car not starting on a frequent basis. Roadside assistance was called to jumpstart battery. Every time the vehicle was jumpstarted the check engine light remained on for days to up to two weeks. January 5, 2023, vehicle went to repair shop, techs claimed nothing was wrong, vehicle returned to repair shop 5x within a 4-to-5-month period for the repair shop to decide it needed a new auxiliary battery. Unfortunately, the fix was temporary as it began to fail again and now leaving me on the road stuck. I drive, I stop at a stop sign or red light, or intersection as I move to turn, car shut off. Almost causing several accidents. I was on the highway when my GPS started glitching and shut off, turn back on and some of my safety icons would stop functioning. I strongly believe this car has major electrical issues that the repair shop cannot seem to find what is actually causing the battery to fail or die. When a repair is done the main issue is never totally corrected and other issues arise. November 9, 2024, vehicle went to repair shop, again they can't seem to find what's wrong. November 18, 2024, it was towed again for same issue, it is now January 12, 2025, and my vehicle is still in the shop. About a week ago they told me that "they think was causing the battery to fail is the sideboard that seems to not work properly" and they cannot guaranty me that that's it. I asked the repair shop for the Multi Vin Summary Report, and I am at total disbelief at the amounts of visits this vehicle has been in the repair shop before I purchased this vehicle. Since I purchased this vehicle, it has 12 confirmed repair visits, with 3-4 recalls and not to mention the visits that's nothing wrong was found. Prior owner had 6 repairs and 2 recalls. Totally unsafe on the road!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635001January 9, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 3 occasions over last month the emergency parking brake has engaged while vehicle was in motion. Twice at low speed below 10 mph and one at approx 20 mph. The incidents caused near rear end collisions on 2 occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632809December 28, 2024
ELECTRICAL SYSTEM, ENGINE
While driving the battery light ignited, the cars battery quickly started to decline was able to pull over when car entirely shut down after all dash lights cycled through. Replaced two BPM components and new batteries and still can not diagnose or find the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631313December 17, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Over the air date on my vehicle. It has disabled the high beams, front collision won't turn on, Am radio won't work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628353December 2, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
We were bringing our 2022 wagoneer to the dealership to have them investigate an issue with the battery light coming on this morning. While driving on interstate 95 north, all power cut out on the car, the power steering stopped working and the brakes failed. My husband had to navigate across 4 lanes of traffice with now power or brakes or steering to get to the shoulder. The car was towed to our dealership, and they indicated our alternator died and battery died. There were no check engine lights indicating we had an alternator issue or that we should not drive the car in for service. We talked to the service department about the batter light the morning of 12/2/2024 and they had us drive it in. This needs to be looked at as it was a very dangerous situation to navigate on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627401November 26, 2024
ELECTRICAL SYSTEM
I was driving on the highway when suddenly, my car started acting up. The lights on the dashboard started flashing one by one, from the check engine light to the battery light, and then everything went black. The infotainment system also went out, and I couldn’t control the car anymore. I was going at 65 miles per hour, and I had no steering or brakes. I did some research and found out that this is a very common problem with this vehicle. It’s a serious safety hazard for my family and me. I would really appreciate it if Jeep could look into this issue and do a full recall until it’s fixed. If they don’t, someone could get hurt or even die.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625778November 17, 2024
ELECTRICAL SYSTEM
Vehicle was being driven when all lights came on the dash and vehicle stopped running and came to a stop. Vehicle than engaged the emergency brake by itself. After shutting off the ignition, i was not able to turn the vehicle back on. Vehicle has 38460 miles. I had to have the vehicle towed directly to the dealership, Marino Jeep in Chicago,Il. The dealer came back two days later and stated the battery and ibs sensor required replacement. They could not tell why it stopped running and locked up. This vehicle is currently not safe as there is no guarantee it will not happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624930November 13, 2024
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
I have had extensive issues with the 2022 Wagoneer Series III. Battery has failed, leather seats show wear and signs of peeling after 2 years, main car display blacks out repeatedly, moon roof rattles, heated seats have gone out TWICE in front seats and needed to be replaced, the list goes on. Most recently, the power steering went out while I was driving. I called the dealership and they told me it was likely a fluke and to keep driving it. 4 days later, an automatic update was installed and now the Forward Collision Warning light is on. I don't know whether the collision system will work or not - can't test it, obviously. My safety is obviously at risk. Power steering stops mid-drive. Anti-collision system errors out. These most recent issues started on November 1, 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624675November 12, 2024
ELECTRICAL SYSTEM, ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that no warning light was illuminated. The contact stated that the power steering and brakes had failed to operate as needed. The contact was able to coast to a stop. The contact was unable to restart the vehicle and had the vehicle towed to the residence. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624647November 12, 2024
ELECTRICAL SYSTEM
Previously filed complaint #11586511, which was fixed after a 3 week wait on how to fix the problem. 11/4/2024 the problem has recurred. I think they did a factory reset the last time, because I had to reprogram all my settings and there were no parts shown being replaced on the repair sheet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622597October 29, 2024
ENGINE, ELECTRICAL SYSTEM
This is the second time this issue has happened. 1st time it happened about 1 year ago and jeep replaced some parts in relation to the ECM and etorque system. The issue happened today once again. Our jeep wagoner will just stall out our sputter in a manor to almost stall. Today it happened in the middle of an intersection while the wife was driving our 2 children home. Will have to take it in again, although it is now out of warranty by 4,000 miles. I am curious to hear what they have to say. Components have been replaced in the past regarding this issue by local Jeep dealer. The battery light came on and the check engine light came on. After a stop and restart only the check engine light is lit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620719October 18, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle was in motion the battery indicator and service engine light displayed. Additional warnings for other components (e.g. lane assist, brakes, battery power saver etc.) displayed, stopped at an intersection, applied acceleration and vehicle shut off, put itself into park, became disabled and would not restart. No power to restart or to power road hazard flashers. Complete shutdown of vehicle. Vehicle neutral override was finally discovered to get it moved to a safe location off the roadway and prior to having it towed to dealership for further investigation into cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620329October 17, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle has now put itself into park and applied the parking brake while moving 3 times and requiring restart to move. Dealer and manufacturer unconcerned because they cannot duplicate. But it’s had numerous other issues too
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619617October 14, 2024
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
Incident: Was pulling up to a gated entrance waiting on Gate to open, then as I pressed the gas to go, the engine shut off and lights appeared on dash in yellow- the Auto Shut off with an Exclamation point, Check engine light, traction control light, and the throttle control light was in red. The car was then cranked back up and pulled into parking space but did not move as it should it was slow. Turned car off again and this time it was very slow to crank. Once it was cranked, the car had a noticeable shake to the vehicle. Prior to incident, no issues or lights were on the dash. Car was tested by local mechanic and had the following codes appear on diagnostic test: P1414 Cylinder 4 Reactivation Control Performance, P032F Combustion Engine Producing Insufficient Torque; P2172 High Airflow/Vacuum Leak Detected This happened one previous time pulling away from a stop light several months ago (again at a slow speed-car shut off and auto shut off light appeared). Did not report or document as I was able to get car cranked back up immediately and continue driving with no issues at that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617514October 1, 2024
SERVICE BRAKES
On [XXX] I was backing up trying to hook up a Uhaul trailer when suddenly my car completely lost its brakes and crashed into the trailer. The brake pedal became completely loose. Luckily for me this happened on my home driveway, because the next day I would be making a 1000 mile trip (Pennsylvania to Panama City Beach) pulling the trailer and if this had happened somewhere along the way, I probably wouldn't be alive right now or someone else could have died. My car had to be dragged onto the tow truck, because after my car crashed behind the trailer, the car got stuck and nothing else worked. Since then, my car has been parked at Hillview Motors (Greensburg/PA), awaiting a solution from Stelantis/Jeep. Today (XXX), Stelantis sent an investigator (third party contract) to inspect my car and they will image the Event Data Record using the Bosch Crash Data Retrieval. Since this is an event that I consider very serious, I am writing this report so that NHTSA can take some action so that this problem does not happen to anyone again. After it is fixed, I intend to sell my car because I no longer trust it and I will not be able to drive it with my family inside it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11617120September 29, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
Vehicle lost brakes for the second time while driving and also lost power steering. Vehicle was serviced at dealership after first incident and was supposedly fixed by replacing the battery. It was obviously not fixed since it happened again 12 days later. Both times the vehicle randomly, and with no warning, lost braking ability and power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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