Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#770009November 22, 2002
TIRES
HANDLING ERATIC AT SPEEDS OVER 45 MPH, VEHICLE WANDERS ACROSS THE ROAD, FISH TAILS. LOOSE CONTROL WHEN CHANGING LANES. STOCK TIRES ARE VERY THIN. HANDLING WOULD PROBABLY IMPROVE WITH WIDER TIRES. AT MY OFFICE WE DRIVE A FLEET OF THE JEEPS, NUMEROUS SIMILAR COMPLAINTS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769797November 16, 2002
POWER TRAIN:DRIVELINE:DRIVESHAFT
WHEN VEHICLE GOES BETWEEN 50 AND 53MPH THE CAR WILL BEGIN TO DRAMATICALLY VIBRATE. I TOOK IT TO THE DEALER WHERE I PURCHASED IT (NORWALK, CT) AND THEY TOLD ME TIRES WERE OUT OF WHACK & THEY REBALANCED TIRES & SAID IT WAS FIXED. OBVIOUSLY THEY DID NOT TEST DRIVE B/C PROBLEM STILL EXISTED. TOOK CAR TO PAMBY IN RIDGEFIELD,CT AND ONE OF THE OWNERS TEST DROVE IT AND SAID NOTHING WAS WRONG. BROUGHT CAR BACK TO THEM ABOUT 1 MONTH LATER AND 2 MECHANICS SAID YES, CAR DOES VIBRATE AT 50MPH. THEY TOOK OUT DRIVE SHAFT AND PUT ANOTHER ONE IN FROM ANOTHER LIBERTY SPORT & SAME PROBLEM HAPPENED. THEY THEN TOOK OUT DRIVE SHAFT AND GAVE ME MY OLD ONE BACK. SERVICE WRITER SAID HE WOULD CONTACT CHRYSLER AND GET BACK TO ME WITH INFO. AFTER 3 WEEKS AND NO CALL I WENT INTO DEALERSHIP AND WAS TOLD THAT CHRYSLER HAD NOT CALLED THE SERVICE DEPT. BACK YET. IT HAS NOW BEEN 6 WEEKS AND STILL NO ANSWER FROM DEALERSHIP OR CHRYSLER!! I BOUGHT THIS CAR IN GOOD FAITH THAT IT WOULD BE A SAFE AND DEPENDABLE VEHICLE! VEHICLE ALSO NOW DOES VIBRATING AT 70MPH. STILL CURIOUS AS TO WHEN CHRYSLER WILL RECALL THIS AND FIX IT CORRECTLY! DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769589November 11, 2002
VISIBILITY:WINDSHIELD
REAR DRIVER SIDE DOOR WHEN SPEED IS GREATER THAN 55 MPH A AIR LEAK WIND NOISE OCCURES AND GROWS LOUDER WITH SPEED. NOISE IS AT BOTTOM SEAL OF THE GLASS. TWO TIMES TO THE DEALER PENDING A THIRD VISIT WITHOUT RESOLUTION. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022510November 8, 2002
SEAT BELTS
WHILE DRIVING THE VEHICLE INVOLVED IN A FRONTAL IMPACT AT 35MPH AND NEITHER AIR BAG DEPLOYED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE URTHER INFORMATION. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8022328November 7, 2002
POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING, THE VEHICLE PULLED DRAMATICALLY TO THE LEFT. CONSUMER ATTEMPTED TO CORRECT THE VEHICLE AND COLLIDED WITH THE HIGHWAY DIVIDER. DEALER INFOMRED CONSUMER THE FRONT AXLE HAD BROKE WHICH CAUSED THE ACCIDENT.TS THERE WERE 2 INJURIES. *JB..*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#769233November 3, 2002
TIRES
WHILE TRAVELING ON A COUNTY HIGHWAY, TRAVELING AT APPROXIMATEY 45 MPH, THE LEFT REAR TIRE EXPERIENCED A SIDEWALL BLOWOUT. THE DEALER REPLACED THE TIRE. ALL TIRES WERE INFLATED TO MANUFACTURER'S RECOMMENDED AIR PRESSURE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022063November 1, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY, POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING AT HIGHWAY SPEED, THE FRONT AXLE BROKE AND CAUSED THE RIGHT TIRE TO BLOW. CONSUMER LOSS CONTROL OF THE VEHICLE AND CAUSED AN ACCIDENT. DEALER HAS BEEN NOTIFIED. MR UPON INSPECTION, IT WAS FOUND THAT THE TIE ROD WAS ALSO CUT IN HALF. *JG...*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8022014October 31, 2002
WHEELS, TIRES:TREAD/BELT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DIFFERENTIAL PROPORTIONAL VALVE, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
WHILE DRIVING, WHEN THE BRAKES ARE APPLIED, THE VEHICLE WILL EXPERIENCE EXTENDED STOPPING DISTANCE, ALMOST CAUSING ACCIDENT(S). THE DEALERSHIP CANNOT LOCATE PROBLEM, AND IS AWARE THAT THE VEHICLE CANNOT BE REPAIRED PROPERLY. TS THE PROBLEMS ARE AS FOLLOWED: RATTLING NOISE, LEVER ON PASSENGER SIDE BROKEN OFF THE SIDE POCKET OF THE DOOR, SKIDDING, DIFFICULTY STOPPING ON DRY PAVEMENT/NOSE DIVING, ENGINE SYMBOL APPEARING ON THE INSTRUMENT PANEL FLASHING/THEN THE VEHICLE WOULD START TO SHAKE, AND MISFIRING WITH FORWARD THRUSTING MOVEMENTS, AS IS IF IT WERE TO SHUT DOWN. THE BRAKING SYSTEM WAS FOUND FAULTY DUE TO A MISSING BRAKE COMBINATION VALVE WHICH CAUSE SKIDDING, AND THE WAY THE VEHICLE WILL STOP. THE FRONT DRIVER SIDE WHEEL DRAGS. THE TIRES CRUMBLED INSIDE AND HAD BLOWN APART-FIRESTONE. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021197October 21, 2002
SUSPENSION
CONSUMER STATES WHILE DRIVING AT A LOW SPEED, SWERVED TO MISS OBJECT IN THE ROAD. CONSUMER LOST TOTAL CONTROL OF VEHICLE RESULTING IN A COLLISION. CAUSE UNKNOWN. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#768633October 19, 2002
STEERING: STEERING WHEEL/HANDLE BAR
THE DEALER ADVISED ME THAT THE PULLING TO THE RIGHT IS A CHARISTIC OF VEHICLE AND NO SOLUTIONS AT THIS TIME. THIS PULL IS A CONSTANT PULL AND REQUIRES THAT WE HOLD THE STEERING WHEEL TIGHTLY TOWARDS THE LEFT TO COMPENSATE FOR THE RIGHT PULL. THIS IS A HAZARD AND CAN EASILY CAUSE OVER CORRECTION ON TURNS BECAUSE YOU ARE TRYING TO COMPENSATE FOR THE PULL. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020763October 15, 2002
STEERING
CONSUMER STATES THAT WHILE DRIVING THE CONSUMER WILL LOOSE CONTROL OF THE VEHICLE AND WAS INVOLVED IN AN ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8020043October 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES THAT WHEN APPLYING THE BRAKES THE VEHICLE BRAKES WILL SKID WHEN WET CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567650September 27, 2002
AIR BAGS:FRONTAL
CONSUMERS SON WAS INVOLVED IN A COLLISION. THE COLLISION CAUSED THE VEHICLE TO ROLL OVER FOUR TIMES, COMING TO A REST ON THE VEHICLES TOP. NONE OF THE AIRBAGS DEPLOYED. AFTER RETURNING FROM THE HOSPITAL WHERE THE SON WAS BEING TREATED FOR CONTUSIONS, THE RECALL NOTICE HAD BEEN DELIVERED, 01V37. *JG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8019418September 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN THE PAVEMENT IS WET BRAKES WILL LOCK-UP. THE BRAKE PROPORTIONING VALVE AND MASTER CYLINDER WERE REPLACED WITH SOME DECREASE IN ERRATIC OPERATION. PLEASE DESCRIBE DETAILS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019355September 24, 2002
SUSPENSION:FRONT
CONSUMER STATES THAT WHILE DRIVING AT RESPECTIVE SPEEDS OF 30MPH, 50MPH AND 60 MPH OR ABOVE, THE VEHICLE SHIMMYS EXCESSIVELY ON THE FRONT END. VEHICLE CHECKED BY DLR 3X WHO HAS BEEN UNABLE TO DETERMINE CAUSE OF PROBLEM. CONSUMER STATED SHIMMYING IS VERY DISTRACTING WHILE DRIVING AND IS VERY CONCERNED THAT PROBLEM CAN NOT BE DIAGNOSED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767559September 22, 2002
SUSPENSION:FRONT
DEALER CORRECTED DEFECT . AUTO WORKERS SHOULD WAKE UP ON THE LINE AND DO THEIR JOB! NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018446September 11, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING 5MPH, VEHICLE MAKES A RUMBLING NOISE WHEN SHIFTING TO OVERDRIVE.*AK CONSUMER STATED THE TRANSMISSION MAKES A WHINE SOUND AND THE ENGINE CUTS OOF SOMETIMES, AND THE FUEL PUMP IS LOUD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018134September 6, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE TRAVELING ON HIGHWAY VEHICLE SHUTDOWN WITHOUT PRIOR WARNING. BRAKE ROTORS SQUEAK. ALSO, AIR CONDITIONER BLOWS OUT HOT AIR. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766744September 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAVE HAD TO HAVE BRAKES REPLACED ON MY JEEP 4 TIMES WITHIN A YEAR OF PURCHASE . THERE IS A CONSTANT GRINDING SENSATION WHEN THE BRAKES ARE APPLIED EVEN AFTER REPLACEMENT OF NEW BRAKES ., THIS CAN BE FELT BY THE DRIVER AND PASSENGER IN THE FRONT SEAT I AM VERY CONCERNED AS I USE THIS VEHICLE AS MY MAIN MEANS OF TRANSPORTATION WITH MY CHILDREN AND FEAR FAILURE MAY LEAD TO A SERIOUS ACCIDENT . MY OTHER CONCERNS ARE COMPLAINTS ABOUT THE QUALITY OF THE MATERIALS USED TO BUILD THE VEHICLE THEY SEEM TO BE VERY POOR QUALITY AS THE INTERIOR HAS WORN SIGNIFICANTLY WITHIN THE SHORT TIME I HAVE OWNED MY JEEP PLEASE CONVEY MY CONCERNS AND RESPOND ASAP TO CARBRIANT @AOL.COM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766758September 5, 2002
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
JACK DOES NOT EXTEND TO HEIGHT NECESSARY TO RAISE FLAT TIRE OFF GROUND OR ALLOW REPLACEMENT SPARE TIRE TO BE INSTALLED. ON FIRST OCCASION, I HAD TO OBTAIN A 2X4 PIECE OF WOOD TO RAISE VEHICLE TO PROPER HEIGHT IN MY GARAGE, BUT WAS FEARFUL OF STABILITY OF AUTO. ON SECOND OCCASION AFTER CHURCH ON 8-25-02, I EXTENDED JACK TO FULL HEIGHT, COULD NOT REMOVE FLAT, WENT FOR SOMETHING TO RAISE IT HIGHER THEN JACK WOULD NOT RETRACT. HAD TO BORROW A SCISSOR JACK FROM A PASSING MOTORIST. THE JACK WOULD BE COMPLETELY USELESS IN ANY ADVERSE ROAD SURFACE. NEED TO REQUIRE A MORE SUBSTANTIAL JACK THAT WOULD BE SUITABLE FOR RAISING VEHICLE WHILE REMAINING STABLE TO AVOID INJURY. I PITY ANY MOM WHO GETS A FLAT WITH A CHILD ON BOARD AND NO CELL PHONE TO CALL FOR HELP!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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