Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10004504January 23, 2003
VEHICLE SPEED CONTROL
WHEN MAKING A RIGHT TURN STEEERING WHEEL LOCKS AND ENGINE SHUTS DOWN. DEALER NOTIFIED, AND SAID SPEED SENSOR NEEDS REPLACING. TS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004189January 21, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE TRAVELING AT 75 MPH CONSUMER STATES THE PANEL UNDER THE STEERING WHEEL FELL ONTO THE DRIVERS FEET. CONSUMER STATES TOOK TO DEALER AND DEALER STATED THE KNEE BOLSTER PACKING PLATE FELL OFF. CAUSE IS UNKNOWN. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003061January 20, 2003
STEERING, AIR BAGS, SUSPENSION
I LOST CONTROL OF THE VEHICLE TWO DAYS AFTER PURCHASE IN THE RAIN WHILE TRYING TO MAKE A RIGHT HAND TURN. THE VEHICLE WENT STRAIGHT THROUGH THE INTERSECTION, UP AND OVER THE CURB AND INTO SOMEONES FRONT YARD. REPORTED TO THE DEALERSHIP. TWO MONTHS LATER I HAD MY SECOND EXPERIENCE THAT ALSO HAPPENED IN THE RAIN. I WAS TRYING TO COME TO A STOP AT A STOP SIGN AND COULD NOT STOP THE CAR. AT THIS TIME I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY SAID THERE WAS NOTHING FOUND. THE SERVICE DIRECTOR AT THE TIME REFERRED TO IT AS OPERATOR ERROR AND THOUGHT THAT I WOULD GET USED TO THE VEHICLE. THEN SEVEN MONTHS LATER ON JANUARY 1, 2003, I LOST CONTROL OF THE VEHICLE ON THE BELTWAY TRYING TO AVOID SOMETHING IN THE ROAD. IT WAS RAINING. I WAS GOING THE SPEED LIMIT (55 MPH) AND MY CAR STARTED TO SPIN AND ENDED UP GOING SOUTHBOUND IN THE NORTHBOUND LANES AND FINALLY CRASHED INTO A CONCRETE DIVIDING WALL. THE AIR BAGS DID NOT DEPLOY. I FEEL VERY FORTUNATE TO BE ALIVE AND THAT NO ONE ELSE WAS HURT. THE CAR WAS TAKEN TO THE DEALERSHIP AND IT IS CURRENTLY UNDER INVESTIGATION FOR POSSIBLE DEFECTS. I FEEL THAT I AM UNABLE TO DRIVE THIS UNSAFE VEHICLE. I HAVE ALSO NOTICED THAT THE VEHICLE HAS A TENDENCY TO PULL TO THE RIGHT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10004160January 17, 2003
AIR BAGS
THE CONSUMER WAS TRAVELING ABOUT 35MPH ON THE HIGHWAY AND ANOTHER VEHICLE HIT HIM FROM BEHIND. THE DUAL AIRBAG DIDN'T DEPLOY AT ALL. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10002873January 17, 2003
AIR BAGS
DRIVER SIDE AIRBAG DID NOT DEPLOY DURING FRONTAL OFF-SET COLLISION, ONLY PASS. SIDE DID. FAULTS WERE FOUND IN DRIVER SIDE SEATBELT TENSIONER AND OPEN CIRCUIT FAULTS ALSO FOUND. CHRYSLER IS NOT COOPERATING WITH OUR SAFETY FAILURE AND IS MAINTAINING THAT ONLY 1 AIRBAG WAS SUPPOSED TO DEPLOY, THIS WAS STATED IN A LETTER WHICH ALSO DENIED THE FAULTS THAT HAD BEEN ALREADY FOUND. CHRYSLER WILL NOT RETURN OUR PHONE CALLS AT THIS TIME AND THE LETTER SOUNDS LIKE A COVER-UP. THE ONLY ASSISTANCE WE ARE RECEIVING ABOUT THIS MAJOR SAFETY DEFECT HAS BEEN FROM OUR DEALERSHIP WHO IS ALSO TRYING TO CONTACT THE CHRYSLER REP FOR US.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10002785January 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLES AUTOMATIC TRANSMISSION FAILED AND HAD TO BE REPLACED, THEN REPLACEMENT TRANSMISSION HAD A LEAKY FACTORY SEAL AND AGAIN HAD TO BE FIXED. VEHICLE PULLS TO RIGHT AS ALL OTHER LIBERTYS DO AND NOW WHEN THE BRAKE IS APPLIED, THE RIGHT FRONT MARKER LIGHT COMES ON. DEALERSHIP SAID IT WAS UHAULS FAULT UHAUL SAYS IT IS CHRYSLERS FAULT. VEHICLE IS A TOTAL DISSAPPOINTMENT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002636January 13, 2003
POWER TRAIN:AXLE ASSEMBLY
PURCHASED A BRAND NEW 2002 JEEP LIBERTY IN MARCH, 2002. AT 8K, WHILE DRIVING AT 50 MPH, REAR END BEGAN FISHTAILING CAUSING LOSS OF CONTROL OF THE VEHICLE. THIS OCCURED ON DEC. 16TH, 2002. WE STILL DO NOT HAVE THE VEHICLE. A REPRESENTATIVE FROM JEEP INSPECTED VEHICLE AND STATED THAT "REAR AXLE WAS NEVER PROPERLY WELDED TO VEHICLE." THIS OCCURED ON THE ASSEMBLY LINE AT THE FACTORY. WE DO NOT FEEL VEHICLE IS SAFE AT THIS POINT.THE STRUCTURAL INTEGRITY IS SERIOUS COMPROMISED. WE'RE CONCERNED OTHER 2002 JEEP LIBERTY'S MAY HAVE THIS PROBLEM.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10000891January 9, 2003
AIR BAGS
DRIVER SIDE AIRBAG FAILED TO DEPLOY HOWEVER THE PASSENGERSIDE DID. COLLISION OCCURED ON THE FRONT DRIVER SIDE CAUSING ABOUT $9500 IN DAMAGE. SCAN TEST COMPLETED AND THE INVESTIGATOR FOR CHRYSLER FOUND 3 FAULTS IN THE SQUIB 1 AND SQUIB 2 MODULES, ALSO SAID THAT THE SEATBELT TENSIONER SENSOR CREATED A FAULT WHICH TO THE COMPUTER NOT TO DEPLOY THE BAG. THE BELT WAS FASTENED AT TIME OF CRASH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10002344January 8, 2003
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE FUEL TANK CRACK CAUSING FLUID TO LEAK OUT. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001813January 2, 2003
AIR BAGS
CONSUMER STATED THAT WHEN THEY WAS HIT AT 40MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. *TS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10000480January 2, 2003
AIR BAGS:FRONTAL
MY WIFE LOST CONTROL OF OUR 2002 JEEP LIBERTY LIMITED EDITION WHILE DRIVING IN A DOWNPOUR IN THE LATE AFTERNOON ON 12/19/02. SHE CROSSED THE MEDIAN COLLIDING WITH A CAR AND A TRUCK AND CONTINUED INTO A MUDDY FIELD WHERE THE VEHICLE FINALLY CAME TO A STOP. THE DRIVER SIDE AIRBAG FAILED TO DEPLOY EITHER DURING OR AFTER THE CRASH, HOWEVER, THE PASSENGER SIDE AIRBAG DEPLOYED DURING THE CRASH EVEN THOUGH THERE WAS NO PASSENGER IN THAT SEAT. THIS ACCIDENT IS, I BELIEVE, A DRIVER SIDE FRONTAL OFFSET COLLISION TYPE. DEALER CONTACTED INDEPENDENT INVESTIGATOR FOR CHRYSLER WHO OBTAINED CODES FROM THE ON-BOARD COMPUTER TRYING TO FIND OUT WHY THE DRIVER SIDE AIRBAG FAILED. WE HAVE NO RESULTS OF THE INVESTIGATION AS YET. LUCKILY, MY WIFE DID HAVE HER SEAT BELT FASTENED OR HER INJURIES WOULD HAVE BEEN MUCH WORSE. SHE DOES HAVE BRUISING AND SORENESS AND BACKPAIN AND ALSO HAS NO MEMORY OF ACTUAL CRASH. NUMEROUS MEDICAL TESTS HAVE BEEN PERFORMED WHILE SHE WAS A PATIENT IN THE HOSPITAL AND AFTER HER RELEASE BUT NO MAJOR HEALTH PROBLEMS HAVE BEEN DIAGNOSED AS YET.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10000174December 17, 2002
STEERING
JEEP LIBERTY LIMITED PULLS TO THE RIGHT WHILE DRIVING ANY SPEED, ANY ROAD CONDITIONS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770726December 11, 2002
VEHICLE SPEED CONTROL
JEEP MOTOR STARTS RACING HIGH RPM WHEN TRING TO STOP, REAR WHEELS STARTS SPINNING IN REVERSE WHEN SLOWING DOWN OR TRING TO PUT INTO PARK TOOK TO DEALER THREE TIMES DEALER CAN'T DUPLICATE PROBLEM. DEALER HAS CALLED CHRYSLER TO TIMES TO REPORT PROBLEM. I HAVE CALLED CHRYSLER TWO TIMES TO REPORT PROBLEM, NO SOLUTION AT THIS TIME. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770673December 10, 2002
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHEN DRIVING ALONG AT 48 TO 55 MPH, I CAN HEAR AND FEEL A BEARING TYPE VIBRATION NOISE COMING FROM THE MIDDLE OR FRONT DRIVE TRAIN. THE NOISE IS A LOW PITCH AND CAN BE HEARD BEST WHEN GOING UP HILLY ROADS. MY BEST GUESS, THE NOISE IS COMING FROM THE GEARS OVER MESHING IN THE FRONT AXLE. WAITNG FOR D.C. TO COME UP WITH A FIX. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024009December 9, 2002
SERVICE BRAKES, HYDRAULIC
INTERMITTLY WHILE APPLYING BRAKES, CONSUMER STATES THE LEFT FRONT WHEEL WILL GRAB MOMENTARLY WHICH CAUSES A GRINDING AND SQUEKY NOISE. DEALER NOTIFIED. PLEASE PROVIDE MORE INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023851December 6, 2002
FUEL SYSTEM, OTHER:DELIVERY
AFTER RECALL FOR THE VEHCILE KNEE BLOCKER TRIM WAS COMPLETED, IT FELL OFF. CONSUMER TOOK VEHICLE BACK TO THE DEALERSHIP, THEY FIX THE KNEE BLOCKER TRIM AGAIN, BUT SHORTLY AFTER IT FELL BACK OFF. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023865December 6, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHEN THE VEHICLE WAS IN PARK OR IDLING, IT WOULD START TO REV UP TO HIGH RPMS. WHEN SHIFTING INTO REVERSE, THE BACK TIRES WOULD SPIN. THE VEHICLE HAD BEEN TO THE DEALERS SEVERAL TIMES. MECHANIC WOULD STATE THE PROBLEM COULD NOT BE DUPLICATED. TS *JG *JB JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023603December 3, 2002
SUSPENSION:FRONT:WHEEL BEARING
CONSUMER STATE WHILE TRAVELING AT ANY SPEED VEHICLE TRAVEL TO THE LEFT DEALER HAS BEEN CONTACTED CAN'T DUPLICATE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770195November 27, 2002
ELECTRICAL SYSTEM
MAJOR ELECTRICAL SYSTEM, INDENTIFIED BY DEALER AS 'BODY CONTROLLER' ELECTRICAL UNIT, FAILED WITHOUT WARNING. AS A RESULT, KEY SAFETY EQUIPMENT FAILED TO WORK, INCLUDING HEADLIGHTS, WINDSHIELD WIPERS, POWER DOOR LOCKS, TAILGATE LATCH. OTHER SYSTEMS, NOT OBVIOUS TO OWNER, ALSO MIGHT HAVE BEEN AFFECTED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023172November 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATE WHILE TRAVELING AT 30-40 MPH WHEN DEPRESSING THE BRAKE PEDAL VEHICLE GOES INTO EXTENDING STOPPING DISTANCE. DEALER AND MANUFACTURE HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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