Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10015407April 8, 2003
STRUCTURE
THE VEHICLE WAS INVOLVED IN A ROLL OVER ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014018April 6, 2003
SUSPENSION
VIBRATION FELT WHILE DRIVING WHEN YOU LET OFF THE GAS OR ACCELERATE. WHEN YOU GO ABOUT 50 IT GETS WORSE. THE VIBRATION IS THERE MOST OF THE TIME NOW. THE VEHICLE HAS BEEN INTO THE SHOP 3 TIMES SO FAR AND IS GOING BACK FOR A FOURTH TIME. AT FIRST THEY TOLD ME IT WAS NOT THERE AND NOW THEY ARE DOING THINGS BUT IT IS NOT GETTING BETTER. IT IS GETTING WORSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013651March 29, 2003
SEAT BELTS:FRONT
JEEP LIBERTY ROLLED OVER THREE TIMES, TOTALING THE VEHICLE. THE SEAT BELTS DID NOT HOLD US BACK TO THE SEAT AS DESIGNED TO DO. DUE TO THIS, WE HAD WHIPLASH AND A FEW SCRAPES. TO DATE, WE ARE STILL IN CHRONIC PAIN AND NEED ONGOING CHIROPRACTOR CARE. OUR MEDICAL BILLS ARE QUITE HIGH DUE TO THIS. *NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10014613March 27, 2003
VEHICLE SPEED CONTROL
THE VEHICLE ACCELERATED AND COLLIDED WITH ANOTHER VEHICLE, CONSUMER WAS INJURED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10014615March 27, 2003
VEHICLE SPEED CONTROL, SEAT BELTS:FRONT
THE VEHICLE ACCELERATED FOWARD AND COLLIDED WITH ANOTHER VEHICLE, ALSO THE SEAT BELT FAILED TO RESTRAIN THE CONSUMER PROPERLY AND WAS SUBSEQUENTLY INJURED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10010802March 20, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A COLLISION, AND THE FRONTAL AIR BAGS DID NOT PERFORM AS DESIGNED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10010096March 7, 2003
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
SEAT BELT AND AIR BAG FAILURE DURING HEAD-ON COLLISION.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10008439March 5, 2003
SUSPENSION, STEERING
THE VEHICLE PULLS TO THE RIGHT ALL THE TIME. RETURNED IT TO THE DEALER 4 TIMES, THEY ALIGNED IT BUT IT STILL PULLS TO THE RIGHT. I CALLED CUSTOMER SERVICE AND WAS TOLD TO WORK WITH MY LOCAL DEALER. HE CLAIMS THERE IS NO PROBLEM AND IT IS ALIGNED TO SPECIFICATION. HE CLAIMS THE TRUCK JUST FOLLOWS THE CROWN IN THE ROAD. I TESTED THE TRUCK IN A FLAT PARKING LOT BY DRIVING BETWEEN ALIGNED PARKING SPACES IN BOTH DIRECTIONS. IT STILL PULLED TO THE RIGHT. I DON'T DOUBT THAT IT IS ALIGNED, I BELIEVE THERE IS (ARE) OTHER PROBLEMS. I CAN'T GET A SATISFACTORY RESPONSE FROM THE DEALER OR COMPANY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008336March 2, 2003
AIR BAGS:FRONTAL, UNKNOWN OR OTHER, AIR BAGS
NHTSA CAMPAIGN ID#01V311000 ID#01V373000 HAVE NOT BEEN NOTIFIED BY CHRYSLER OF THESE. HAD 2002 JEEP LIBERTY SINCE DEC 2001 VIN#[XXX] *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008100February 25, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, AIR BAGS:FRONTAL
MY DAUGHTER'S JEEP LIBERTY ROLLED. DURING THE ROLL, THE DRIVERS SIDE SEAT BELT RELEASED HER. THERE WAS AN EVENTUAL FRONTAL IMPACT BUT NO AIR BAGS DEPLOYED. MY DAUGHTER WAS THROWN FROM THE VEHICLE AND KILLED. *JB SEE ANNOTATIONS FOR ADDITION FOLLOW UP INFORMATION.CW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10008098February 25, 2003
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, SUSPENSION:REAR, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
UPON MAKING A SLIGHT LANE CORRECTION AT APPROX. 60 MPH, MY DAUGHTER'S 2002 JEEP LIBETY BEGAN SWERVING UNCONTROLLABLY. SHE FELT NO RESISTANCE TO THE STEERING WHEEL AS SHE TRIED TO STOP THE SWERVING. AT NO TIME DID SHE APPLY THE BRAKES. WITNESSES SAID IT APPEARED SHE HAD A FLAT TIRE. EVENTUALLY, THE VEHICLE ENTERED THE GRASS MEDIAN AND ROLLED 2.5 OR 3.5 TIMES COMING TO REST ON THE ROOF FACING ON-COMING TRAFFIC. THE COMPLETE REAR END(TIRES AND DIFFERENTIAL) SEPARATED AND ENDED UP APPROX. 75 FEET FROM THE VEHICLE. THE RIGHT FRONT AXLE OR CV JOINT WAS BROKEN. NEITHER HER PASSENGER OR HER AIR BAGS DEPLOYED. THE DRIVER'S SEAT BELT WAS BROKEN AT THE END OF THE MOTION OF THE ROLLING. BOTH OCCUPANTS WERE BRUISED AND CUT. WE BELIEVE THE AXLE FAILED AND CAUSED THIS POTENTIALLY FATAL ACCIDENT. THIS VEHICLE HAD APPROX. 3000 MILES ON IT. AT 1800 MILES THE ENGINE HAD THROWN A ROD AND THE ENGINE WAS REPLACED COMPLETELY. THE JEEP LIBERTY IS STRUCTURALLY UNSOUND AND OF POOR DESIGN PARTICULARLY IN THE AREA OF THE REAR SUSPENSION. DAIMLER-CHYSLER HAS LOWERED THE SUSPENSION IN OBVIOUS RESPONSE TO ROLL OVER INCIDENTS.*JB..*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10005839February 14, 2003
SERVICE BRAKES, AIR
I WAS DRIVING ABOUT 20 MILES AN HOUR ON DRY PAVEMENT ON A CLEAR DAY. THE VEHICLE IN FRONT OF ME BREAKED, I PRESSED ON MY BREAK AND MY JEEP LIBERTY DID NOT SLOW AT ALL. I CONTINUED TO PRESS HARDER ON THE BREAK INJURING MY RIGHT FOOT AND THEN SLAMMED INTO THE CAR IN FRONT OF ME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10005801February 13, 2003
TIRES
RIGHT REAR TIRE BLEW OUT. SIDEWALL DESTROYED. NO PUNCTURE MARKS/ROAD HAZARDS FOUND. 6700MI ON TIRE. INFLATED TO MANF. RECOMMENDED AIR PRESSURE (WAS JUST SERVICED THAT MORNING- TIRES DID NOT NEED AIR.) TRAVELING AT 35-40MPH. GOODYEAR WOULD NOT HONOR WARRANTY ON TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005657February 11, 2003
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
FAILURE OF AIRBAG TO DEPLOY AND DRIVER SIDE SEAT BELT TO LOCK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10005665February 11, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
MY DAUGHTER'S 2002 JEEP LIBERTY'S DRIVER'S SIDE FRONT TIE ROD ASSEMBLY SHEERED IN HALF CAUSING MY DAUGHTER TO HIT ANOTHER VEHICLE. MY DAUGHTER ALSO SUSTAINED A CLOSED HEAD INJURY AS A RESULT OF THE INCIDENT. THIS INCIDENT OCCURED THUSDAY FEBRUARY 6, 2003. HER LEASED 2002 LIBERTY WILL BE 1 YEAR OLD MAY 2003.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10005485February 7, 2003
TIRES, TIRES:SIDEWALL
WHILE TRAVELING ON THE FREEWAY HAD A DRIVERS REAR TIRE BLOW-OUT ON THE INTERIOR SIDEWALL. ALL TIRES WERE INFLATED TO MANUFACTURERS RECOMMENDED AIR PRESSURE. THE TIRE HAD 7,500 MILES ON IT! GOODYEAR WOULD NOT HONOR THE WARRANTY ON THE TIRE. NO FOREIGN OBJECT WAS FOUND, THE SIDE WALL RUBBER IS PROTRUDING. THE TIRE WAS A GOODYEAR WRANGLER SR-A P235/70R16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005247February 4, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT, TIRES:TREAD/BELT
PURCHASED 4/02 AND BY 7/02 WITH APPROX. 6,000K EXPERIENCED HARD DOWNSHIFTING WHEN STOPPING AS WELL AS BETWEEN GEARS. DEALER SERVICE "REMOVED BURRS FROM DRIVESHAFT". RETURNED FOR SERVICE 8/02 WITH SAME PROBLEM. AGAIN "REMOVED BURRS FROM DRIVESHAFT". ON 3RD VISIT IN 9/02 I WAS TOLD THEY COULDN'T REPAIR ANYTHING AND THAT" THE VEHICLE HAD A PROGRAMMABLE TRANSMISSION AND IT'S MEMORY WAS LIKELY RESPONDING TO A PREVIOUS SIMILAR DRIVING SESSION"...HENCE THE GEAR SLAMMING! RETURNED 4TH TIME 2 WEEKS LATER AND THIS TIME WAS TOLD THERE WERE NO RECALLS ON THE COMPLAINT AND THE DEALER WOULD FILE A COMPLAINT ON MY BEHALF TO DAIMLER/CHRYSLER AND I'D BE CONTACTED WHEN THEY HEARD SOMETHING. I HAVE NOT HEARD FROM ANYONE EVEN AFTER SENDING MY OWN COMPLAINT LETTER TO D/C IN 11/02. HAVE ALSO EXPERIENCED MANY INCIDENTS OF REAR TIRES SLIPPING AND FISHTAILING IN VARIOUS ROAD/WEATHER CONDITIONS AS WELL AS CONSTANT RIGHT PULL AND HAVE TO FIGHT STEERING WHEEL TO DRIVE STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005910February 4, 2003
TIRES
RIGHT REAR TIRE BLOWOUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003564January 28, 2003
AIR BAGS
A HEAD ON COLLISION INVOLVING A 2002 JEEP LIBERTY (VEHICLE IN QUESTION) AND A LATE MODEL HONDA CIVIC, BOTH VEHICLES MOVING AT APPROX. 20 MPH. COLLISION RESULTED IN FRONT END DAMAGE OF BOTH VEHICLES. JEEP LIBERTY FRONT DRIVER AND PASSENGER AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10003275January 23, 2003
SERVICE BRAKES, AIR:DISC:PADS, STEERING, TIRES, SERVICE BRAKES, AIR:DISC:ROTOR
BRAKE FAILURE 18K MILES , FRONT END JUMPING ,SHAKING WHEN GOING 50MPH AND OVER, CAR SLIDES, FISH TALES EXCESSIVELY IN WET WEATHER, HAD 1 SPIN OUT NO ONE HURT, TIRES BALD 19K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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