Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10176402December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED A RECALL LETTER. THE CONTACT CALLED THE DEALERSHIP REGARDING THE BALL JOINT RECALL. SHE WAS TOLD THE PART IS NOT IN STOCK AND WILL TAKE UP TO 5 WEEKS FOR THEM TO RECEIVE IT. THIS IS UNACCEPTABLE TO CONTACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176228December 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED A SAFETY RECALL NOTICE FOR THE JEEP LIBERTY DEALING WITH THE FRONT SUSPENSION LOWER BALL JOINTS OVER 3 MONTHS AGO AND STILL CAN'T GET IT FIXED BECAUSE THE DEALER ISN'T GETTING PARTS OUT FAST ENOUGH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176230December 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
NHTSA CAMPAIGN NUMBER 06V28800- 2002-2006 JEEP LIBERTY - SUSPENSION BALL JOINTS. DEALER AND CHRYSLER DO NOT HAVE THE PARTS OR KNOW WHEN THE PARTS WILL BE AVAILABLE TO COMPLETE THE RECALL REPAIRS FOR OUR VEHICLE. DANGEROUS DRIVING THE VEHICLE WITH FAULTY BALL JOINTS - STEERING LOOSE. THIS SITUATION HAS BEEN GOING ON FOR OVER A MONTH. TRYING TO HAVE THE RECALL PERFORMED WITH NO INDICATION AS TO WHEN IT WILL BE FINALLY FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176248December 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176105December 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE HAD BEEN A DELAY IN SERVICING THE RECALL #F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINTS, DUE TO DELAYS IN RECEIVING THE REPLACEMENT PARTS. IT HAD BEEN OVER 8 WEEKS SINCE RECEIVING THE RECALL NOTICE. THE MANUFACTURER HAD NOT BEEN NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176167December 14, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON A COUNTRY ROAD, THERE WAS A LOSS OF VEHICLE CONTROL, AND THE FRONT END STRUCK A NEARBY TREE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE SUSTAINED MINOR DAMAGE TO THE FRONT RIGHT SIDE FENDER. THE POLICE WERE NOT ALERTED. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10176013December 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176032December 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
SAFETY RECALL F23 - LOWER BALL JOINTS ON MY 2002 MODEL YEAR JEEP LIBERTY. I CONTACTED THE DEALERSHIP IN ALEXANDRIA TO PERFORM THIS RECALL AND WAS INFORMED IT WILL TAKE 6 WEEKS TO GET THE REPLACEMENT PARTS. I BELIEVE THIS IS NOT A REASONABLE TIME FOR ME TO USE MY VEHICLE WHEN THERE MAY BE A CHANCE OF AN ACCIDENT DUE TO BAD BALL JOINTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176046December 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175906December 12, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED CURRENTLY NO PROBLEM IS REPORTED WITH THE VEHICLE. THERE IS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175751December 11, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175791December 11, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO ONGOING PROBLEMS WITH THE FRONT SUSPENSION, THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED. UPDATED 01/10/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175838December 11, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO ONGOING PROBLEMS WITH THE FRONT SUSPENSION, THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS ALERTED, AND CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175547December 8, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT, WAS RECEIVED IN EARLY SEPTEMBER, 2006. AN APPOINTMENT WAS SCHEDULED FOR 9/28/2006 AND THE CONTACT WAS INFORMED THE PARTS WERE AVAILABLE. WHEN THE VEHICLE WAS TAKEN IN FOR THE APPOINTMENT, THE PARTS HAD NOT ARRIVED AND THE SERVICE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE SERVICE DEALER INFORMED THE CONTACT, THAT A NOTICE WOULD BE SENT BY MAIL WHEN THE REPLACEMENT PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. UPDATED 1/19/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175555December 8, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175620December 8, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE VEHICLE WAS TRAVELING IN THE MIDDLE LANE OF THREE LANES HEADING IN THE SAME DIRECTION DURING DRY NORMAL ROAD CONDITIONS. THE CONTACT WOULD NOT MAKE A GUESS AS TO THE SPEED OF TRAVEL. ANOTHER VEHICLE SIDESWIPED THE LEFT SIDE OF THE CONTACTS VEHICLE, CAUSING LOSS OF CONTROL. THE CONTACTS VEHICLE SWERVED ACROSS THE LEFT LANE AND HIT THE CENTER DIVIDER CAUSING THE VEHICLE TO FLIP OVER ONTO THE ROOF AND HOOD. ALL OCCUPANTS WERE RESTRAINED BY THE SEAT BELTS. EMERGENCY MEDICAL, POLICE AND FIRE DEPARTMENT PERSONAL RESPONDED TO THE ACCIDENT. ALL MEMBERS OF THE VEHICLE WERE TAKEN TO THE HOSPITAL. THE 58 YEAR OLD FEMALE DRIVER SUSTAINED 3-4 BROKEN RIBS; THE 34 YEAR OLD CONTACT INJURED THE RIGHT HAND, ELBOW AND SHOULDER REQUIRING SURGERY. THERE WAS NERVE DAMAGE TO THE RIGHT HAND FOREARM AND SHOULDER. THERE WERE CUTS ON BOTH FEET. THE 15 MONTH OLD FEMALE FROM THE RIGHT REAR SEAT VOMITED DUE TO THE PRESSURE OF THE RESTRAINTS OF THE CAR SEAT. THE 64 YEAR OLD MALE IN THE LEFT REAR SUSTAINED SOME BRUISING. ON RECEIPT OF RECALL # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINTS MAY HAVE BEEN A FACTOR IN LOSS OF CONTROL OF THE VEHICLE. THE MANUFACTURER WAS NOT ALERTED DUE TO THE VEHICLE BEING TOTALED IN THE ACCIDENT. A POLICE REPORT AND PHOTOS WERE TAKEN.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10175456December 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED A NHTSA RECALL LETTER # F23 FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED ON 10/16/2006. THE SERVICE DEALER INFORMED THE CONTACT; THE DEALERS WERE RECEIVING THE REPLACEMENT KITS AT 3 PER WEEK AND COULD NOT ESTIMATE THE REPAIR DATE, FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. UPDATED 02/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175492December 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL #06V288000 ON THE VEHICLE REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD TRIED TO SCHEDULE AN APPOINTMENT, BUT THE DEALER REFUSED TO SCHEDULE A DATE UNTIL THE REPLACEMENT PARTS WERE AVAILABLE, AND RECOMMENDED THE CONTACT TO CALL EVERY DAY TO CHECK FOR UPDATES ON THE PARTS. THE CONTACT EXPRESSED CONCERN THAT IT WAS A MAJOR INCONVENIENCE FOR A PERSON WHO HAD A DAILY JOB, TO CONTACT THE DEALER EVERYDAY FOR UPDATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175513December 7, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO PREVIOUS PROBLEMS WITH THE FRONT SUSPENSION, THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINTS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175194December 5, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V288000 ON THE VEHICLE REGARDING THE FRONT LOWER BALL JOINT. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. UPDATED 01/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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