Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10497642February 10, 2013
ELECTRICAL SYSTEM
AT TIMES OVER PAST COUPLE YEARS, VEHICLE HAS RANDOMLY STALLED WHILE DRIVING, BUT THEN RESTARTED. IN DECEMBER 2012 BATTERY LIGHT CAME ON, LIGHTS ON DASH/CONSOLE DIMMED, WENT OFF AND ON ETC. VEHICLE STALLED AND WOULD NOT RESTART. WAS IN GARAGE THROUGH JANUARY. MECHANIC HAS ON COMPUTER, EVERYTHING TESTED OK. CHECKED ALTERNATOR, BATTERY ETC. ALL OK. WE PICKED VEHICLE UP IN JANUARY AS WAS RUNNING FOR MECHANIC. DROVE HOME. HUSBAND NEXT DAY TRIED TO START AND IT WOULDN'T START. NEEDED JUMPED, BUT ALL LIGHTS ON DASH GOING ON AND OFF ETC AND STALLED AGAIN AND WOULDN'T START. BACK TO MECHANIC. JUST PICKED VEHICLE UP AGAIN (MECHANIC HAS HAD SINCE JANUARY). AS SOON AS LEAVING MECHANIC, BATTERY LIGHT CAME ON. BEFORE WE GOT TO DRIVE WAY, ALL DASH LIGHTS WENT OUT AND WHEN STOPPED AT STOP SIGN, SHUT OFF AND WOULDN'T RESTART. HAD TO BE JUMPED. GOT IT TO DRIVE WAY, AND WILL NOT RESTART AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496589February 6, 2013
AIR BAGS, ELECTRICAL SYSTEM, STRUCTURE:BODY
I BOUGHT MY JEEP OFF OF MY GRANDPARENTS IN OCTOBER. ITS A REALLY NICE JEEP, ONLY HAS 69,000 MILES. THAT'S GOOD FOR AN 03. EVERY CAR HAS ITS PROBLEMS IM SURE. BUT MINES ON RECALL. I HAVE HAD THE AIRBAG LIGHT COME ON AND GO OFF. AND I COMES ON WHENEVER IT WANTS TO. AND IT SCARES ME BECAUSE IF THE AIRBAGS GO OFF, NOT ONLY WILL I BE MAD, BUT YOU CAN BET, ILL PROB RAISE HELL. BECAUSE I DON'T FELL SAVE DRIVING A CAR THAT HAS THE POTENTIAL TO HAVE THE AIRBAGS GO OFF. ALSO I HAVE NOTICED THAT THE POWER LOCK ON THE DRIVERS SIDE WORKS WHEN I WANTS TO. LIKE I HAVE TO HIT IT A COUPLE TIMES TO GET IT TO WORK. NOT SUCH A BIG DEAL. ALSO THE CD PLAYER DOESN'T WORK. LIKE I'VE CHANGE ALL THE FUSES TO TRY AND GET THE DOOR LOCK/CDPLAYER TO WORK. AND NOTHING CHANGED. IT MAKE A REALLY LOUD AND ANNOYING NOISE AFTER THE CD PLAYS FOR AWHILE. THAT I DON'T CAR ABOUT. ALSO ONE DAY I GOT IN MY JEEP. I DON'T KNOW HOW BECAUSE THE DOOR WAS SHUT AND LOCKED, BUT ON THE DRIVERS SIDE, ON THE INSIDE OF THE DOOR. WAS NOTHING BUT ICE. THE DOOR STILL OPENED AND CLOSED, NO PROBLEM BUT, IT LOOKED LIKE SOMEBODY TOOK A GALLON OF WATER AND DUMPED IN DOWN THE INSIDE OF MY DOOR AND IT FROZE OVER. AND THAT'S THE PROBLEMS I'VE NOTICED WITH IT. THE ONLY THING I CARE ABOUT IS THE WHOLE AIR BAG THING. I HAVE RECEIVED NOTICE THAT IT WILL BE FIXED, BUT WILL IT BE FIXED FOR GOOD. BECAUSE I DON'T FEEL SAFE DRIVING AROUND AND DOING MY DAILY THINGS, KNOWING THAT I, OR MY FAMILY, OR FRIENDS COULD GET HURT FROM THE AIRBAGS GOING OFF. SO I HOPE THAT WHATEVER THE COMPANY IS DOING TO FIX IT WORKS, BECAUSE EVERYDAY I GET IN MY JEEP, THAT'S THE ONLY THING THAT IS GOING THREW MY HEAD. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494540January 24, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL LIGHTS ON VEH FLICKERED OFF FOR ABOUT 1-2 SEC TURNED ON AND THEN QUICK FLICKER THEN ON AGAIN AND REMAINED ON. THE FIRST TIME I THOUGHT IT WAS A FLUKE THEN IT OCCURRED A TOTAL OF 3 OTHER TIMES WITHIN THE YEAR. LAST WAS JUST RECENTLY 1/20/2013 AND IT SHUT OFF FOR A LONGER PERIOD OF TIME MAYBE 3-4 SEC. I WAS DISTANCE TRAVELING ON A HIGH TRAFFIC HIGHWAY AT NIGHT AND NOW SEE THE SAFETY CONCERNS. SINCE THE FIRST OCCURRENCE I HAVE REPLACED THE BATTERY. THE ENTIRE LIGHT PANEL INSIDE THE VEHICLE AS WELL AS THE EXTERIOR LIGHTS ARE AFFECTED. OTHER ISSUES I HAVE EXPERIENCED SINCE OWNING THE VEH IN 2002 IS THE SIDE PASSENGER POWER LOCK NO LONGER FUNCTIONS, STILL DOES NOT FUNCTION. I HAVE HAD TO REPLACE THE PASSENGER REAR WINDOW REGULATOR. IN 2007, THE GLASS JUST FELL DOWN ONE DAY DID NOT BREAK. PLACED A STICK IN DOOR PANEL TO HOLD UP GLASS AND FINALLY REPLACED IT IN 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490904January 3, 2013
SEATS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY SPORT. THE CONTACT STATED THAT THE SEAT ADJUSTER ASSEMBLY FRACTURED AND AS A RESULT, THE SEAT WAS UNABLE TO BE ADJUSTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,705. UPDATED 07/09/13*LJ UPDATED 07/12/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490244December 27, 2012
STRUCTURE
THERE APPEARS TO BE WATER LEAKING ON THE PASSENGER SIDE FRONT AND PASSENGER SIDE BACK INTO CAR WHEN IT RAINS AND IT IS SEVERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490069December 26, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487201December 3, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 117,000. UPDATED 1/7/12 *CN THE CONSUMER WAS INFORMED A RECALL WAS PENDING. HOWEVER, THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED AT THE CONSUMER'S EXPENSE. UPDATED 01/09/13. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485865November 23, 2012
AIR BAGS
AIR BAG LIGHT KEEPS COMING ON FOR NO REASON. ONLINE FORUMS REPORT IT IS NOT UNCOMMON FOR 2002-2003 JEEP AIRBAGS TO DEPLOY WITHOUT WARNING. JEEP DOES NOT OFFER FREE REPAIR. I'M FILING A COMPLAINT BECAUSE I THINK THIS IS SOMETHING JEEP SHOULD BE RESPONSIBLE FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485000November 17, 2012
AIR BAGS
WHILE DRIVING THE VEHICLE THE AIRBAG INDICATOR LIGHT BEGAN TO FLASH AND AN AUDIBLE ALARM SOUNDED. NOW I AM CONCERNED THAT OUR VEHICLE HAS SAME DEFECT WITH THE AIRBAGS INADVERTENTLY INFLATING AS BEING INVESTIGATED BY THE NHTSA. THE VEHICLE AIRBAG SYSTEM HAS NEVER BEEN DEPLOYED OR SERVICED OR REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483849November 9, 2012
VEHICLE SPEED CONTROL
WHILE TRAVELING ON DAMP PAVEMENT IN DAMP/MISTY (BUT NOT RAINY) CONDITIONS, ON A ROADWAY WITH A MODERATE UPHILL SLOPE AND GRADUAL LEFT CURVE, THE CRUISE CONTROL DOWN-SHIFTED FROM OVER-DRIVE DIRECTLY INTO 1ST GEAR. THE INCREASED TORQUE ON THE REAR WHEELS/TIRES CAUSED THE CAR TO LOSE REAR WHEEL TRACTION AND THE SUBSEQUENT COMPLETE LOSS OF CONTROL OF THE CAR. THE JEEP LIBERTY SPUN AROUND A TOTAL OF 540 DEGREES AND CAME TO REST IN A DITCH OFF THE OPPOSITE SIDE OF THE ROAD, SOME DAMAGE. THIS CHARACTERISTIC OF THE CRUISE CONTROL DOWNSHIFTING MULTIPLE GEARS HAS BEEN CONFIRMED ON MANY OTHER OCCASIONS IN THIS MODEL OF CAR, NEARLY CAUSING LOSS OF CONTROL DEPENDING ON ROADWAY CONDITIONS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10483893November 9, 2012
EXTERIOR LIGHTING
LIGHT TURN OFF & ON RANDOM, FOR A SECOND. NOT SAFE TO BE DRIVEN AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483665November 7, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
WHILE DRIVING HEADLIGHTS MOMENTARILY SHUT OFF . THERE IS A CLICK UNDER THE DASH, AND THEY GO OFF WHEN ON LOW BEAM, IF ON HIGH BEAM THEY SWITCH TO LOW BEAM. HAD THIS PROBLEM OCCUR SEVERAL TIMES. MY MECHANIC IS UN ABLE TO FIND THE PROBLEM, AND FROM CHECKING WITH OTHER LIBERTY OWNERS THIS IS A RECURRING ISSUE.IT IS NOT ONLY ANNOYING BUT EXTREMELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483240November 3, 2012
WHEELS, STEERING, SUSPENSION
LEFT DRIVER SIDE, UPPER BALL JOINT SEPARATED FROM CONTROL ARM. WHEEL COLLAPSED OUTWARD. FORTUNATELY, IT HAPPENED AFTER LEAVING THE INTERSTATE DRIVING 70 MILES PER HOUR. ENTERING SERVICE STATION WHEEL COLLAPSED. HAPPENED TO TALK TO AN INDIVIDUAL WHO WAS AWARE OF THE PROBLEM. INDIVIDUAL SAID THAT THIS IS A CURRENT AND ON GOING PROBLEM WITH TODAY'S VEHICLES. THE FRONT COMPONENTS ARE BEING DESIGNED SO THEY CANNOT BE MAINTAINED PROPERLY. LACK OF GREASE FITTINGS, PRESSED IN JOINT DESIGN ON BALL JOINTS TO CONTROL ARM , INSTEAD OF RE ENFORCED WITH BOLTS OR OTHER SAFE MEASURES. INDIVIDUAL STATED THAT IT IS OCCURRING ON MOST ALL MAKES AND MODELS. INSTEAD OF JUST REPLACING THE DEFECTED BALL JOINT, THE CONTROL ARM, WITH NO OTHER DEFECT, BUT THIS, HAS TO BE REPLACED, COSTING EVEN MORE MONEY. HAS BEEN REPORTED, THAT DEATHS HAVE OCCURRED. THE MENTAL IMPACT AND FEELING INSECURE AFTER A FIX IS ONGOING. I SEE MORE DEATHS AND ACCIDENTS OCCURRING BECAUSE OF THIS PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482340October 26, 2012
AIR BAGS
WHILE TRAVELING EASTBOUND THE CAR IN FRONT OF ME STOPPED ALL OF SUDDEN DUE TO CAR IN FRONT OF THEM CHANGING DIRECTION FROM TURNING TO GOING STRAIGHT. I CRASHED INTO THE REAR OF THE CAR IN FRONT OF ME. MY JEEP HAS EXTENSIVE DAMAGE. THE AIRBAGS DID NOT DEPLOY. MY PASSENGER AND MYSELF HAD HEAD INJURIES AND KNEE INJURIES HAD THE AIRBAGS DEPLOYED THERE WOULDN'T HAVE BEEN NO INJURIES. SOMETHING NEEDS TO BE RECALLED ABOUT THIS PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10482085October 24, 2012
EXTERIOR LIGHTING
HEADLIGHTS BEGIN TO FLICKER OFF AND ON THEN THEY GO OUT FOR SEVERAL SECONDS WHILE DRIVING IN THE DARK NEEDLESS TO SAY. THEN COME BACK, THEN CONTINUE TO FLICKER OFF AND ON NUMEROUS TIMES BEFORE STAYING ON FOR A PERIOD OF TIME. THIS CAN CAUSE A SERIOUS ACCIDENT AND IS NOT SAFE FOR NO ONE. A RECALL SHOULD BE MADE FOR JEEP LIBERTY. AFTER LOOKING UP THE PROBLEM ON HEADLIGHTS FLICKERING I NOTICED THAT THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE. PLEASE CHECK INTO THE MATTER AS SOON AS POSSIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481104October 19, 2012
EXTERIOR LIGHTING
HEADLIGHTS TURN OFF FOR A FEW SECONDS THEN BACK ON WHILE SPEEDING UP AND BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480798October 17, 2012
AIR BAGS, SUSPENSION
WAS DRIVING AND ALL OF SUDDEN VEHICLE WENT OUT OF CONTROL ,ROLLING OVER NUMEROUS TIMES AND ENDING UP IN THE OPPOSITE LANE. VEHICLE WAS HIT BY ANOTHER VEHICLE AND AIR BAGS NEVER DEPLOYED. CAR WAS COMPLETELY DEMOLISHED . *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10479544October 10, 2012
AIR BAGS
MY AIRBAG LIGHT CAME ON BACK IN JUNE. AFTER READING ABOUT THE UN-INTENTIONAL DEPLOYMENTS I WENT TO THE DEALER AND ULTIMATELY HAD THE PASSENGER AIRBAG REPLACED (IN JULY). A WEEK LATER THE AIRBAG LIGHT CAME ON AGAIN (I HAVE PICTURE ON PHONE). I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THE DEALER (OF COURSE LIGHT WAS OFF BY THEN). DEALER CLAIMED NO FAULT CODE WAS ON COMPUTER AND COULD NOT FIND ISSUE (ALTHOUGH I DID SHOW THEM IPHONE PIC). LIGHT DID STAY OFF IN AUG/SEPT BUT WITHIN THE PAST WEEK THE LIGHT HAS BEGUN ILLUMINATING, STAYING ON FOR A WHILE, TURNING OFF FOR A WHILE, AND COMING BACK ON. THE VEHICLE IS GARAGE KEPT AT NIGHT BUT THE TEMP HAS GOTTEN COOLER WITHIN THE LAST COUPLE WEEKS. NOT SURE WHAT TO DO EXCEPT SET THE SEAT BACK A LITTLE MORE AND CRINGE A BIT. I WONDER HOW LOUD AN AIRBAG DEPLOYMENT IS? VEHICLE HAS APPROX. 31,700 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478918October 7, 2012
SEATS
THE DRIVER'S POWER SEAT ADJUSTER BRACKET HAS FAILED. THE RIGHT REAR BRACKET HAS BROKEN FREE FROM THE REST OF THE SEAT. THE SEAT CAN NOW BE MANUALLY TILTED FORWARD. I AM CONCERNED THAT THE SEAT WILL BECOME TOTALLY DISLODGED DURING OPERATION OF THE VEHICLE. . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478722October 5, 2012
WHEELS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE BEGAN ABNORMALLY STEERING TO THE RIGHT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THAT THE FRONT PASSENGER WHEEL WAS DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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