Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10489741December 19, 2012
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2004 JEEP LIBERTY. CONSUMER REQUESTS REIMBURSEMENT FOR TOWING AND PARTS. *SMD THE CONSUMER STATED THE UPPER AND LOWER BALL JOINTS WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488756December 14, 2012
AIR BAGS
THE AIRBAGS DID NOT DEPLOY DURING A CAR CRASH. I WAS INVOLVED IN A ACCIDENT 5 DEC 2012. I MANAGED TO AVOID A BIGGER CRASH BY SWERVING BUT MY JEEP LOST CONTROL WHEN THE TIRES ON THE PASSENGER SIDE BLEW OUT DUE TO THE IMPACT OF THE CRASH AND ROLLED INTO A FENCE. MY FRONT AIR BAGS NEVER WENT OFF. SHOULDN'T THEY HAVE? I'VE SINCE FOUND OUT THERE WAS A RECALL, BUT I DID NOT OWN THE CAR AT THE TIME. DO I HAVE A CLAIM? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10487408December 5, 2012
EXTERIOR LIGHTING
THIS IS DANGEROUS... YOU HEAR A CLICKING SOUND, THEN YOUR HEADLIGHTS START FLASHING RANDOMLY HIGH TO LOW< LOW TO HIGH. THIS GOES ON FOR ABOUT 30 SECONDS. IT IS DANGEROUS....I HAVE TAKEN THIS JEEP TO SEVERAL PLACES AND NO ONE CAN FIND THE PROBLEM> JEEP HOWEVER WANTS TO CHARGE ME 90 TO TELL ME THEY CANT FIND THE PROBLEM. I SEE ON THE INTERNET WHERE THIS HAS BEEN GOING ON FOR A WHILE> YOU GUYS NEED TO RECALL THESE JEEPS BEFORE SOMEONE GETS KILLED> *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487282December 4, 2012
SUSPENSION:FRONT:HUB, SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, SHE HEARD A LOUD THUMPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD AND NOTICED THE FRONT DRIVER SIDE HUB HAD DETACHED FROM THE VEHICLE. THE CONTACT PLACED THE HUB BACK ON THE WHEEL. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12E047000 (SUSPENSION: FRONT: HUB) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 159,000....UPDATED 04/25/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485994November 26, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS WILL TURN OFF WITHOUT WARNING AT VARIOUS TIMES WHILE DRIVING. INTERIOR LIGHTS REMAIN ON. LIGHTS MAY FLASH ON AND OFF UP TO 4 TIMES WITHIN A FEW SECONDS. OCCURS IN HOT AND COLD WEATHER, REGARDLESS OF BUMPS IN ROAD, MAY HAPPEN JUST AFTER STARTING TO DRIVE OR AFTER MANY MILES. CLICK SOUND WILL BE HEARD INSIDE CAR WHEN LIGHTS GO OUT. LIGHTS MAY REMAIN OFF FOR NEARLY A SECOND BEFORE COMING BACK ON. JEEP DEALERSHIP UNABLE TO LOCATE ISSUE, TOLD ME TO RETURN WHEN LIGHTS GO OUT AND STAY OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485725November 26, 2012
TIRES
2004 JEEP LIBERTY. CONSUMER REQUEST REFUND FOR DEFECTIVE TIRE. *TGW THE CONSUMER STATED HE PURCHASED A SET OF FOUR TIRES FOR HIS DAUGHTER'S VEHICLE. APPROXIMATELY TWO MONTHS AFTER THE TIRES WERE INSTALLED, THE RIGHT REAR TIRE BLEW OUT WHILE HIS DAUGHTER WAS DRIVING. A VISUAL INSPECTION OF THE TIRE WAS PERFORMED AND IT DID NOT APPEAR THAT HIS DAUGHTER RAN OVER ANY TYPE OF HAZARD. IT SEEMED THAT THE TIRE HAD JUST EXPLODED. NEXEN ROADIAN HT SUV 235/70R16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484899November 16, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE DASHBOARD STARTED MAKING A LOUD, CLICKING NOISE. SEVERAL MINUTES LATER THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD JUST BEFORE THE CAR BECAME FILLED WITH SMOKE AND CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED SMOKE INHALATION HOWEVER, THERE WERE NO ADDITIONAL INJURIES. THE VEHICLE WAS DEEMED AS DESTROYED. THE FIRE ORIGINATED FROM UNDER THE HOOD. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10484015November 12, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JOINING IN THE LARGE NUMBERS OF JEEP LIBERTY OWNERS, I PURCHASED THIS VEHICLE JANUARY 2012 WITH APPROX. 86000 MILES. THE DRIVER'S SIDE PASSENGER WINDOW WAS ALREADY INOPERABLE DURING NEGOTIATIONS AND DEALER REPAIRED. WITHIN MONTHS, THE DRIVER'S WINDOW FAILED WITH THE SAME PROBLEM, WHICH HAS BEEN A THORN IN THE SIDE OF MANY WHO OWN(ED) THIS MODEL - WEAK PLASTIC PART INVOLVED IN THE WINDOW MOTOR, CAUSING THE GLASS TO FALL INTO THE DOOR AND DIFFICULT, COSTLY REPAIRS. CHRYSLER HAS NOT BEEN MADE TO HELP THE CONSUMER IN THE HISTORY OF THIS WIDE-SPREAD ISSUE. PLEASE CONSIDER ACTION? THE COST TO REPAIR EACH WINDOW IS NOT INEXPENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482658October 30, 2012
POWER TRAIN, STEERING
CAR SUDDENLY TURNED LEFT ON 6-LANE BUSY STREET, ACCELERATED, CROSSED 2 LANES ON LEFT, IMMEDIATELY ACCELERATED & HIT 6-LANE HIGHWAY DIVIDER AT 45 DEGREE ANGLE.. BOUNCED UP. PERCHED THERE FOR A AWFUL SECOND THEN TIPPED DOWN ON OPPOSITE ROAD. ENGINE STILL MAXED & UNCONTROLLABLE.. CAR TURNED GENTLY OVER ON ROOF BECAUSE ENGINE STILL AT MAX. TURNED IT OFF FEARING FIRE. WIFE AND I SAT THERE UPSIDE DOWN IN OUR BELTS TILL THE EMTS CAME. RESEARCHED ON INTERNET & FOUND ARTICLES BY AT LEAST 3 JEEP DEALERS STERNLY TELLING DRIVERS TO GET THEIR REAR DIFFERENTIAL PINION GEARS ADJUSTED IF THEY MOUNTED OVERSIZE TIRES. OUR CAR HAD OVERSIZED TIRES WHEN WE BOUGHT IT USED. NO JEEP COMPANY WARNINGS. WERE ISSUED JEEP OR BY DEALER. FOUND 1 TERRIFYING ARTICLE OF A DRIVER WHO SLID TO THE LEFT WITHOUT STEERING CONTROL AND WAS STRUCK BY AN ONCOMING TRUCK. I'VE DRIVEN ABOUT 2 MILLION MILES WITHOUT EVER BEING CHG'D W/CONTRIBUTING TO AN ACCIDENT.. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10482286October 25, 2012
VISIBILITY/WIPER
REAR PASSENGER WINDOW FELL PARTIALLY DOWN & WON'T GO BACK UP. MOTOR MAKES NOISE BUT WINDOW DOESN'T GO UP. RESEARCH ON INTERNET INDICATES WINDOW REGULATOR/MOTOR SMALL PLASTIC PIECE PROBLEM WELL DOCUMENTED. JEEP NEEDS TO RECALL & FIX ALL WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482080October 24, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOW MALFUNCTIONED AND COULD NOT BE OPENED OR CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED THAT THE REGULATOR TUBE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT HER MODEL YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V455000 (VISIBILITY:WINDSHIELD). THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE CURRENT MILEAGE WAS APPROXIMATELY 91,424.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481147October 19, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR) IN APRIL 2012. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS HOWEVER, THE DEALER CONSTANTLY STATED THAT THEY DID NOT HAVE THE NECESSARY PARTS TO COMPLETE THE RECALL REPAIRS. AFTER SIX MONTHS, THE CONTACT STILL HAD NOT BEEN ABLE TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NO DEALER IN THE AREA HAD THE PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479735October 11, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE COMING TO A STOP THE DRIVER SIDE WINDOW FELL INTO THE DOOR. THE FAILURE HAD RECURRED PREVIOUSLY AND THE LIFT PLATE HAD BEEN REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478602October 4, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY RENEGADE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE SPEEDOMETER AND ODOMETERS FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT DUE TO THE BCM MODULAR BURNING OUT THE SPEED SENSOR, THE SPEED SENSOR NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THIS WAS THE FIFTH TIME THE SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000. UPDATED 12/28/12 *CN UPDATED 1/15/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478266October 2, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY SPORT. THE CONTACT STATED WHILE TRAVELING 3 TO 4 MPH THE DRIVERS SIDE FRONT CONTROL ARM DETACHED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478115October 1, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE WOULD VEER TO THE LEFT OR RIGHT INDEPENDENTLY WITHOUT ANY NOTICE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSE THAT THE FRONT BALL JOINTS AND CONTROL ARMS BROKE. AS A RESULT, BOTH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS 111,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477953September 29, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I GOT INTO THE CAR, STARTED IT, AND THE BACK LEFT PASSENGER WINDOW DROPPED. I BOUGHT PART NUMBER 68059647-AA REGULATOR 2303900 FOR $167.00 ON 7/2/2010.TO REPAIR THE WINDOW. 2/20/2012 I HAD TO REPLACE THE DRIVER'S SIDE WINDOW REGULATOR AS IT DROPPED THE WINDOW AND WOULD NOT FUNCTION. I BOUGHT PART NUMBER 68059645-AB REGULATOR 23039005 FOR $182.00. SINCE THEN THE PASSENGERS' SIDE WINDOWS HAVE ALSO FAILED. ON 9/28/2012, THE BACK LEFT WINDOW REGULATOR FAILED AGAIN. I MIGHT ACCEPT 1 WINDOW REGULATOR FAILING BUT NOT 4 OR 5, IF YOU COUNT A SECOND FAILURE. WHAT GETS ME IS THE FACT THAT THE BACK WINDOWS DO NOT GET A GREAT DEAL OF USE. I BELIEVE THEY'VE BEEN USED MAYBE 10 TIMES SINCE I BOUGHT THE CAR IN 2004. FOR A SECOND FAILURE, WHEN THE PART HAS NOT HAD BUT 2 USES (TO CHECK THAT THE WINDOW WAS OPERATIONAL), IS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475920September 19, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TURNING RIGHT, THE FRONT END OF THE VEHICLE ABRUPTLY PULLED TO THE RIGHT AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A PARKED VEHICLE AS A RESULT. THERE WERE NO INJURIES. THE CONTACT BELIEVED THAT THE FRONT AXLE FAILED AND CAUSED THE CRASH. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10473920September 5, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE WENT TO LIFT THE HOOD OF THE VEHICLE BUT THE HYDRAULIC RODS FAILED AND THE HOOD WOULD NOT REMAIN UPRIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 204,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473670September 3, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
THE WINDOW REGULATOR HAS FAILED IN THE WINDOW. THIS IS A WELL KNOWN PROBLEM. JUST SITTING AT A LIGHT AND THE WINDOW FALLS DOWN BECAUSE OF A SMALL PLASTIC PIECE THAT HOLDS THE WINDOW UP BREAKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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