Jeep Liberty Complaints (2007)

703 consumer complaints on file.

#10645076October 16, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644476October 14, 2014
VISIBILITY/WIPER
WINDOW MOTOR/LIFT HAS BROKEN ON 3 WINDOWS OVER THE PAST 2 YEARS: DRIVER, PASSENGER AND THE MOST RECENT (YESTERDAY) IS THE REAR DRIVER. TWO DIFFERENT REPAIR PLACES HAVE ADVISED THIS IS A COMMON PROBLEM WITH JEEP LIBERTY, AND THE PART WAS A DESIGN FLAW. THE LAST ONE REPLACED WAS JUST UNDER $400. THE QUOTE I RECEIVED TO FIX THE DRIVER REAR WAS $494. MORE IMPORTANT IS THE FACT THAT REPLACING THE DEFECTIVE PART ISN'T A FIX, SIMPLY A DELAY UNTIL IT HAPPENS AGAIN AS THE REPLACEMENT PARTS ARE ALL DEFECTIVE AS WELL. ASKING THAT CHRYSLER FIND A TRUE SOLUTION AND IF NOT REPLACE/RECALL THE PART, AT LEAST OFFER A SUBSTANTIAL REIMBURSEMENT IN A TIMELY FASHION. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643307October 8, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641417October 4, 2014
FUEL/PROPULSION SYSTEM
THE VEHICLE QUITS RUNNING WHEN IT IS FILLED WITH GAS. BUT IT STARTS RIGHT UP. THE FIRST TIME IT DID THIS A BURNING SMELL WAS NOTICED BUT WE HAVE NOT SMELLED THIS SINCE. IT HAS DONE THIS NUMEROUS TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640780October 2, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR AND WAS INFORMED THAT THE ESTIMATED DATE FOR THE VEHICLE TO BE SERVICED WAS JANUARY OF 2015. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640495October 1, 2014
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE ATTEMPTING TO CLOSE THE REAR DRIVER SIDE WINDOW, THE GLASS FAILED TO STAY UP. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT MENTIONED THAT A DOOR STOPPER HAD TO BE ADDED TO THE WINDOW IN ORDER TO KEEP THE WINDOW CLOSED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640275September 30, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638696September 24, 2014
UNKNOWN OR OTHER
I JUST WENT INTO THE DEALER FOR RECALL N46. (INSTALL TRAILER HITCH DUE TO POSSIBLE GAS TANK FIRE) IN THE RECALL LETTER CHRYSLER CALLS IT AN OEM TRAILER HITCH. AFTER THE WORK IS DONE I TRY TO FIND OUT THE RATING CLASS OF THE HITCH, BUT NO ONE KNOWS. I CALL CHRYSLER RECALL ASSISTANCE CENTER AND I AM TOLD THAT IT IS A FRAME REINFORCEMENT AND NOT A TRAILER HITCH. IT CAN NOT BE USED FOR TOWING ANYTHING. ALTHOUGH IT HAS THE LOOK OF A TRAILER HITCH. BECAUSE IT IS BEING CALLED A TRAILER HITCH AND IT LOOKS LIKE ONE I AM CONCERNED FOR THE FOLLOWING: *NEITHER CHRYSLER NOR THE DEALER ARE INFORMING THE CUSTOMER, WHAT ABOUT THE CUSTOMER THAT JUST RUNS OUT AND BUYS A TONGUE AND BALL AND STARTS USING IT TO TOW? *RECALL STATES THAT IF YOU HAVE A NON OEM HITCH IT WILL BE INSPECTED AND IF IT HAS PUNCTURES OR SHARP EDGES IT WILL BE REPLACED WITH THE NEW OEM HITCH. NOW YOU HAVE A PERSON WHO HAD A FUNCTIONAL TRAILER HITCH FOR YEARS AND REPLACING IT WITH A NON FUNCTIONING "TRAILER HITCH" AND NOT TELLING THEM. IF I HAD A WORKING TRAILER HITCH FOR YEARS THAT I USE REGULARLY AND YOU REPLACED IT WITH A NON FUNCTIONING ONE I WOULD BE REALLY TICKED OFF. BECAUSE OF THE EXAMPLES LISTED ABOVE (AND THERE ARE OTHERS) I BELIEVE THIS RECALL COULD CAUSE MORE PROBLEMS, DAMAGES,ETC THAN THE PROBLEM WITH THE GAS TANKS TO BEGIN WITH. *THEY NEED TO STOP CALLING IT A TRAILER HITCH. *EVERY CUSTOMER HAVING TO HAVE THIS DONE NEEDS TO BE INFORMED THAT IT IS NOT A REAL TRAILER HITCH AND THEY CAN NOT TOW WITH IT. *THE CHRYSLER RECALL NOTICE ALSO STATES "CHRYSLER RECOMMENDS YOU REMOVE THE BALL AND BALL MOUNT WHENEVER YOUR VEHICLE IS NOT ACTUALLY IN USE OF TOWING". THAT IS ALSO MISLEADING (GIVING IMPRESSION THAT IT IS A TRAILER HITCH) AND WHY IS IT EVEN IN THERE AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638742September 24, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WOULD BE UNAVAILABLE FOR MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638315September 23, 2014
FUEL/PROPULSION SYSTEM
CHRYSLER INSTALLED A TOW HITCH A PART OF RECALL N46, BUT ARE ADVISING OWNERS THAT THE TOW HITCH DOES NOT HAVE SUFFICIENT STRENGTH FOR ANY TOWING. IF IT IS NOT STURDY ENOUGH FOR TOWING, HOW CAN IT BE STURDY ENOUGH TO PROTECT THE GAS TANK? IS IT NOW A PROJECTILE TO PUNCTURE THE TANK? IS CHRYSLER INSTALLING SUB-STANDARD HITCHES, WHICH FUTURE OWNERS MAY USE? CHRYSLER WHEN CONTACTED INDICATED A WARNING STICKER NOT TO TOW IS INCLUDED, HOWEVER, THE STICKER READS "CHRYSLER RECOMMENDS YOU REMOVE THE BALL & BALL MOUNT WHENEVER YOUR VEHICLE IS NOT ACTUALLY IN USE OF TOWING" ALSO NO WIRING IS INSTALLED WITH HITCH WHICH MAY LEAD SOME TO TOW WITHOUT PROPER LIGHTS. HAVE THEY HAVE CREATED ANOTHER SAFETY HAZARD WHILE TRYING TO CORRECT THE OTHER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638127September 22, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/9/14*CN THE RECALL WAS COMPLETED ON SEPTEMBER 23, 2014. UPDATED 01/08/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638172September 22, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THAT MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637537September 19, 2014
FUEL/PROPULSION SYSTEM
SINCE RECEIVING THE RECALL NOTIFICATION, I HAVE CONTACTED JEEP SEAVIEW SEVERAL TIMES TO GET THE POTENTIAL PROBLEM RESOLVED AND I AM BEING TOLD THAT ONLY LIMITED QUANTITIES HAVE BEEN SENT TO THE DEALERSHIP. I FIND THIS UNACCEPTABLE. IF THERE IS A RECALL THAT IS A PLANNED EVENT, SHOULDN'T THERE BE ENOUGH PARTS TO REPLACE DEFECTIVE ONES? AFTER ALL, YOU KNOW HOW MANY VEHICLES ARE AFFECTED AND IN WHAT AREAS OF THE COUNTRY YOU NEED REPLACEMENTS. WHAT'S THE DELAY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633586September 16, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633616September 16, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633353September 15, 2014
FUEL/PROPULSION SYSTEM
RECALL AND IT WAS NEVER REPAIRED YET AND WAS WONDER WHAT THE HOLD UP IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632644September 12, 2014
FUEL/PROPULSION SYSTEM
MY 2007 JEEP LIBERTY WAS INCLUDED IN A RECALL CONCERNING THE POTENTIAL FOR FIRE IN CERTAIN REAR END COLLISIONS. I WAS NOTIFIED OVER A YEAR AGO (APPROXIMATELY NOVEMBER 2013) BY MAIL AND WAS INFORMED I WOULD BE CONTACTED AGAIN WHEN PARTS WERE AVAILABLE. APPROXIMATELY MAY 21, 2014 AT 7:32 AM, I CALLED THE NUMBER ON THE RECALL TO FIND OUT WHY THERE HAD BEEN NO FURTHER CONTACT. I WAS TOLD I WOULD BE CONTACTED NOM LATER THAN AUGUST 2014. ON SEPT 10, 2014, I CALLED THE NUMBER AGAIN ON THE ORIGINAL RECALL AND WAS FINALLY CONNECTED TO A DEALER. I MADE AN APPOINTMENT FOR 9/12/14 AT 2:00PM AS I WAS TOLD THE SERVICE DEPT. WAS WIDE OPEN. THE NEXT DAY I WAS CALLED BY THE DEALER TO INFORM ME THAT "THEY NEEDED TO RESCHEDULE". SO IT HAS BEEN OVER A YEAR SINCE THE NOTIFICATION OF A "SAFETY RECALL" AND NOTHING HAS BEEN DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632800September 12, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632515September 11, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632127September 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/14*CN UPDATED 10/29/14*CN UPDATED 7/15/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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