Jeep Liberty Complaints (2007)

703 consumer complaints on file.

#10683714February 16, 2015
SUSPENSION, WHEELS
RIGHT FRONT OF 2007 JEEP LIBERTY FELL TO THE GROUND JUST AFTER MOVING FORWARD IN A PARKING LOT. WHEEL BENT OUT AND ALL FLUIDS RELEASED TO THE GROUND. IF THIS HAD HAPPENED A FEW MINUTES LATER WOULD HAVE BEEN DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MPH. THE VEHICLE WOULD NOT MOVE WHEN PUSHED, SO MOST LIKELY AT THAT SPEED IT WOULD HAVE FLIPPED OVER CARRYING A MOTHER AND CHILD. JEEP HAD RECALLS FOR THIS PROBLEM THROUGH 2005. THERE ARE MANY COMPLAINTS ON THIS EXACT ISSUE ON THE 2007. JEEP REFUSED TO ASSIST IN ANY WAY. THE MANAGER STATED THAT IT WAS NOT UNDER WARRANTY. PARTS NEEDED FOR REPAIR: CONTROL ARM, BALL JOINT AND WHEEL WHICH WAS CRACKED WHEN THE INCIDENT OCCURRED. 1231.00. JEEP NEEDS TO STEP UP AND COVER/REIMBURSE FOR SAFETY ISSUES THAT ARE KNOWN ISSUES ON THEIR VEHICLES. NO GOOD FAITH FOR SAFETY FROM JEEP. RECALL THESE PARTS BEFORE PEOPLE GET KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682894February 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 4/15/15*CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10682724February 11, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS REFUELED, THE FUEL TANK WOULD OVERFLOW. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SAME FAILURES LISTED IN RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE FUEL CAP AND EVAPORATOR HARD LINE AT THE FIREWALL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,794. UPDATED 4/20/15*CN UPDATED 9/21/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678776January 25, 2015
SEAT BELTS
THE UPPER MOUNTING NUT FOR THE RIGHT REAR PASSENGER SEAT BEAT SHOULDER LOOP IS PRONE TO SHEAR OFF THE MOUNTING PLATE THE NUT IS WELDED TO INSIDE THE C-PILLAR. THIS CAN HAPPEN ANYTIME THE UPPER SEAT BELT LOOP IS SERVICED. I HAD THIS HAPPEN TO MY VEHICLE WHEN INSTALLING THE MOPAR TRAILER TOW WIRE HARNESS. THE INSTALL OF THE WIRE HARNESS CALLS FOR THE REMOVAL OF THE RIGHT REAR INTERNAL TRIM PANEL AND THE UPPER RIGHT REAR PASSENGER SEAT BELT MOUNT. TO REMOVAL THE UPPER SEAT BELT BOLT I HAD USED A T47 BIT SOCKET ON 3/8" RATCHET HANDLE. WHILE REMOVING THE SEAT BELT BOLT, THE BOLT STARTED TO SPIN FREELY AND NOT BE ABLE TO BE REMOVED. I HAD TAKEN THE VEHICLE TO A MECHANIC FOR ADVICE AND THEY SAID TAKE IT TO A BODY SHOP. ABRA AUTO BODY IN MADISON, WI HAD PLACED A CAMERA INSIDE THE RIGHT REAR C-PILLER TO FIND THE REASON FOR THE BOLT SPINNING FREELY. ABRA HAD FOUND THAT THE INTERNAL SEAT BELT NUT HAD BROKEN FREE FROM WELDS THAT HOLD THE NUT TO THE RIGHT REAR C-PILLAR. THAT FACT THAT I WAS ABLE TO HAVE THIS SEAT BELT BOLT NUT BREAK FROM ITS WELDS WITH JUST SMALL HAND TOOLS CONCERNS ME THAT THE ENTIRE JEEP LIBERTY FLEET IS PRONE TO REAR PASSENGER SEAT BELT MOUNT POINT FAILURES DURING A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678515January 23, 2015
SUSPENSION, SERVICE BRAKES, POWER TRAIN
I MANAGE AN EMISSIONS TESTING BUSINESS A WOMAN CAME IN WITH A 2007 JEEP LIBERTY FOR A SMOG CHECK. DURING THE ASM TEST, WHERE I HAVE TO DRIVE THE CAR ON THE DYNAMOMETER, IT HOPS OFF THE DYNO, GOING THROUGH THE PRECAUTIONS I TAKE FOR A REAR-WHEEL DRIVE VEHICLE(PLACING A SHOCK IN FRONT OF THE FRONT WHEELS), AND CRASHES INTO THE WALL, DAMAGING MYSELF AND $5,000 WORTH OF EQUIPMENT. ALSO, THE CAR KEPT ON ACCELERATING INTO THE WALL, EVEN WHEN PUSHING ON THE BRAKES AS HARD I COULD SO THAT'S WHEN I SHIFTED IT INTO PARK AND ENGAGED THE HANDBRAKE. OBVIOUSLY, THIS CAR HAS SOME MAJOR PROBLEMS WITH IT. AT FIRST, I LOOKED ONLINE AND THE YEAR AND MODEL HAD NUMEROUS RECALLS ON IT, INCLUDING THE REAR SUSPENSION, AND BRAKES LOCKING UP, WHICH I BELIEVED HAD HAPPENED IN MY CASE. (HTTP://WWW.MOTORTREND.COM/CARS/2007/JEEP/LIBERTY/RECALLS/), BUT AFTER CONTACTING THE DEALERSHIP, THEY TOLD ME THAT THERE WASN'T ANY MAJOR RECALLS ISSUED ON IT, WHICH IS WHY IM FILING THIS COMPLAINT AFTER SMOGGING HUNDREDS OF CARS, THIS HAS NEVER HAPPENED TO ME UNTIL THAT DAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10660627January 21, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
2007 JEEP LIBERTY SAFETY RECALL-TRAILER HITCH REIMBURSEMENT. *MW THE CONSUMER STATED CHRYSLER DENIED HIS REQUEST FOR REIMBURSEMENT FOR THE TRAILER HITCH HE HAD INSTALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672484January 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671555January 10, 2015
FUEL/PROPULSION SYSTEM
WHILE REFUELING THE VEHICLE, THE AUTO GASOLINE SHUTOFF FAILED TO WORK AND GAS SPILLED ALL OVER THE VEHICLE AND GROUND. THIS HAS HAPPENED SEVERAL TIMES AND APPEARS TO BE A DEFECT. OUR CHRYSLER TOWN & COUNTRY WORKS FINE AT THE SAME GAS STATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670904January 8, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
THIS COMPLAINT IN REGARDS TO THE BLOWER MOTOR. I CONTACTED CHRYSLER ABOUT THE BLOWER MOTOR ON MY JEEP BECAUSE THIS IS THE SECOND TIME I'VE HAD A PROBLEM WITH IT. THE FIRST TIME WAS TAKEN CARE OF BECAUSE IT WAS STILL UNDER WARRANTY AFTER MY PURCHASE IN 2014. BUT IT HAS GONE OUT AGAIN. THIS TIME THE BLOWER MOTOR HAD GOTTEN SO HOT THAT IT MELTED THE WIRE CASING OF THE WIRES. THIS COULD HAVE CAUSED A FIRE. THE COMPANY SAID THAT SINCE IT'S NOT UNDER WARRANTY IT'S NOT THERE PROBLEM. I FEEL THAT SOMEONE SHOULD LOOK INTO THE PROBLEM WITH THE BLOWER MOTORS. I HAD ALSO CONTACTED THE DEALERSHIP BECAUSE THERE HAD BEEN A RECALL ON TRAILER HITCH. WHILE I WAS ON THE PHONE WITH THEM I ASKED ABOUT THE BLOWER MOTOR. THEY SAID THAT THERE WASN'T A RECALL ON IT. BUT THE PERSON I SPOKE TO HAD SAID HE HAS THE SAME VEHICLE AND THE SAME THING HAPPENED TO HIM AND THAT HE HAD TO PAY FOR THE REPAIRS. THIS IS AN OBVIOUS PROBLEM WITH THIS MODEL BLOWER MOTOR AND CHRYSLER SHOULD TAKE IT SERIOUSLY BEFORE SOMEONE GETS INJURED OR KILLED BECAUSE IT STARTS A FIRE. I WAS JUST LUCKY ENOUGH THAT MINE DIDN'T CATCH FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670602January 7, 2015
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02-03-15 *BF THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED. UPDATED 02/18/15*JB ...UPDATED 05/14/15 *BF UPDATED 05/17/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670253January 5, 2015
STEERING:COLUMN
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED SHE WAS UNABLE TO START THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667828December 23, 2014
AIR BAGS
THE PASSENGER AIR BAG WARNING LIGHT DEPLOYED OR ILLUMINATED FOR AN UNKNOWN REASON AND HAS REMAINED ON THROUGH THE EVENING. WHEN I ARRIVED HOME AND RESTARTED THE VEHICLE THE LIGHT CAME ON WHEN I STARTED THE CAR AND THEN TURNED OFF. I HAVE NEVER NOTICED THIS INTERMITTENT ERROR LIGHT PRIOR TO THIS DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667153December 18, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663565December 11, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663571December 11, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663725December 11, 2014
ELECTRICAL SYSTEM
I WAS DRIVING TO MY DAD'S FOR THANKSGIVING, AND ON THE PA TURNPIKE MY JEEP SUDDENLY DROPPED FROM 60MPH TO 20MPH AND UNDER THE HOOD LOOKED LIKE SMOKE. I IMMEDIATELY PULLED OVER AND POPPED THE HOOD AND NOTICED THE WHOLE DRIVER'S SIDE NEAR THE BATTERY WAS ENGULFED IN FLAMES. I IMMEDIATELY CALLED 911 BUT BECAUSE I WAS ON THE TURNPIKE THEY CAME FIRST. I HAD LEFT MY HOOD UP AND BECAUSE IT WAS RAINING THE FIRE WENT OUT. THE TURNPIKE OFFICIAL CANCELLED THE FIRE TRUCK AND WE WAITED FOR THE TOW TRUCK. THE JEEP WAS TOWED TO THE CLOSEST GARAGE TO MY HOUSE BUT THEY HAVE HAD IT OVER 2 WEEKS AND I AM CONCERNED THAT THEY MIGHT NOT KNOW HOW TO FIX IT. I SAW A SIMILAR PROBLEM ON A JEEP CHAT ROOM AND THIS GUYS JEEP WAS TOTALED BECAUSE HE HAD TO WAIT FOR THE FIRETRUCK AND THEY HAD TO PUT OUT THE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10658510December 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
CHRYSLER JEEP SAFETY RECALL NOTIFICATION THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. *MW THE CONSUMER STATED IT HAS BEEN OVER A YEAR SINCE SHE RECEIVED THE RECALL, AND THE PARTS WERE STILL NT AVAILABLE. RECALL# 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663371December 10, 2014
FUEL SYSTEM, GASOLINE
MY GAS TANK OVERFLOWS WONT SHUT OFF AT THE PUMP BEEN RECALLED 2 TIMES I TOOK IT IN SET THERE FOR ABOUT 2 HOURS THEY SAID THEY WOULD GET IN TOUCH WITH ME BEEN MONTHS AGAIN TWIN CITY DODGE IN LAFAYETTE SUPPOSE TO PUT A HITCH BEHIND TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663224December 9, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662167December 4, 2014
FUEL SYSTEM, GASOLINE
I'M STILL WAITING TO HAVE RECALL REPAIR DONE, WAITING ON LIST SINCE,10/10/2014, NOT GETTING ANY CLOSER ON LIST, STILL 75 PEOPLE ON LIST BEFORE ME, PER DEALER, (B&B DODGE, HONESDALE, PA) DOING MAYBE 1 A WEEK, THEY HAVE TO WORK THEM IN WITH REGULAR WORK, THAT'S 1.4 YEARS, DRIVING IN A POTENTIAL TRAGEDY! TO ME THIS MEANS TAKING PAYING CUSTOMERS, BEFORE PEOPLE IN DANGER!!! AT THIS RATE MY DAUGHTER, AND MY NEW GRAND DAUGHTER WILL BE RIDING IN A DANGEROUS VEHICLE FOR MONTHS, MAYBE A YEAR. MY GRAND DAUGHTER WILL BE RIDING IN HER [CHILD SAFETY SEAT], INSIDE HER [UNSAFE CAR] !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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