Jeep Grand Cherokee Service Bulletins

4,246 manufacturer communications on file.

• August 11, 2022•Document ID: 10229556

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  2102622

  Date Added:

  January 9, 2023

  Manufacturer:

  JEEP

  Summary

  Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:Poor coast down quality (bump/clunk) at approximately 16-32 kph (10-20 mph) range in manual mode.

  Associated Products (1)

  2020 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10229556-0001.pdf↗
• August 11, 2022•Document ID: 10225408

  Service Bulletin/Repair Instructions
  EQUIPMENT; POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  2102622

  Date Added:

  October 31, 2022

  Manufacturer:

  JEEP

  Summary

  Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:Poor coast down quality (bump/clunk) at approximately 16-32 kph (10-20 mph) range in manual mode.

  Associated Products (1)

  2020 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10225408-0001.pdf↗
• August 11, 2022•Document ID: 10225271

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM; POWER TRAIN; EQUIPMENT

  Mfr Comm. #:

  2102622

  Date Added:

  October 31, 2022

  Manufacturer:

  JEEP

  Summary

  Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:Poor coast down quality (bump/clunk) at approximately 16-32 kph (10-20 mph) range in manual mode.

  Associated Products (1)

  2020 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10225271-0001.pdf↗
• August 11, 2022•Document ID: 10229557

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  0803922REVB

  Date Added:

  January 9, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes (RVC will still function normally). Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay® and Android Auto® improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).

  Associated Products (5)

  2022 Chrysler Pacifica2022 Chrysler Voyager2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer
  Associated Documents

  • DownloadMC-10229557-0001.pdf↗
• August 11, 2022•Document ID: 10225409

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0803922REVB

  Date Added:

  October 31, 2022

  Manufacturer:

  JEEP

  Summary

  Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes (RVC will still function normally). Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay® and Android Auto® improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).

  Associated Products (5)

  2022 Chrysler Pacifica2022 Chrysler Voyager2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer
  Associated Documents

  • DownloadMC-10225409-0001.pdf↗
• August 11, 2022•Document ID: 10225272

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0803922REVB

  Date Added:

  October 31, 2022

  Manufacturer:

  JEEP

  Summary

  Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes (RVC will still function normally). Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay® and Android Auto® improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).

  Associated Products (4)

  2022 Chrysler Pacifica2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer
  Associated Documents

  • DownloadMC-10225272-0001.pdf↗
• August 10, 2022•Document ID: 10229549

  Service Bulletin/Repair Instructions
  WHEELS; EXTERIOR LIGHTING; STEERING; STRUCTURE; VISIBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0815322

  Date Added:

  January 9, 2023

  Manufacturer:

  JEEP

  Summary

  Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDiagnostic Trouble Codes (DTCs) may have set without a Malfunction Indicator Lamp (MIL) illumination: U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module.

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10229549-0001.pdf↗
• August 10, 2022•Document ID: 10229482

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S228A000019

  Date Added:

  January 9, 2023

  Manufacturer:

  JEEP

  Summary

  Vehicle Compass Shows Wrong Direction or Dashes

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10229482-0001.pdf↗
• August 10, 2022•Document ID: 10225401

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0815322

  Date Added:

  October 31, 2022

  Manufacturer:

  JEEP

  Summary

  Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDiagnostic Trouble Codes (DTCs) may have set without a Malfunction Indicator Lamp (MIL) illumination: U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module.

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10225401-0001.pdf↗
• August 10, 2022•Document ID: 10225345

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S228A000019

  Date Added:

  October 31, 2022

  Manufacturer:

  JEEP

  Summary

  Vehicle Compass Shows Wrong Direction or Dashes

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10225345-0001.pdf↗
• August 10, 2022•Document ID: 10225264

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; STEERING; VISIBILITY; EXTERIOR LIGHTING; STRUCTURE; ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; WHEELS

  Mfr Comm. #:

  0815322

  Date Added:

  October 31, 2022

  Manufacturer:

  JEEP

  Summary

  Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDiagnostic Trouble Codes (DTCs) may have set without a Malfunction Indicator Lamp (MIL) illumination: U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module.

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10225264-0001.pdf↗
• August 10, 2022•Document ID: 10225208

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S228A000019

  Date Added:

  October 31, 2022

  Manufacturer:

  JEEP

  Summary

  Vehicle Compass Shows Wrong Direction or Dashes

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10225208-0001.pdf↗
• August 10, 2022•Document ID: 10229551

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0812122REVA

  Date Added:

  January 9, 2023

  Manufacturer:

  JEEP

  Summary

  Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21D.5 and S23.13 to S24.18The national launch for the FOTA is expected to begin on:WS - May 24, 2022 WL - May 31, 2022 RU - S21D.5 to S24.18, June 06, 2022 RU - S23.13 to S24.18, May 21, 2022 Customers may experience one or more of the following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging. No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes. The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update: Apple CarPlay® and Android Auto® improvements. Voice Recognition improvements. Uconnect Phone improvements.

  Associated Products (5)

  2022 Chrysler Pacifica2022 Chrysler Voyager2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer
  Associated Documents

  • DownloadMC-10229551-0001.pdf↗
• August 10, 2022•Document ID: 10229481

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  S2208000148

  Date Added:

  January 9, 2023

  Manufacturer:

  JEEP

  Summary

  Driver or Passenger Memory Seat Profiles Inoperative, No Easy Entry/Exit Function Available

  Associated Products (4)

  2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10229481-0001.pdf↗
• August 10, 2022•Document ID: 10229446

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  9100013

  Date Added:

  January 9, 2023

  Manufacturer:

  DODGE

  Summary

  GEAR Rack And Pinion You must use new service unique steering gear for the following combinations, Service PN: 68624788A$. WK: (5.7 or 3.0) + (Normal Duty or Normal Duty w increased travel suspension) + 265/60R18 BSW A/S LRR Tires or 265/60R18 BSW A/S LRR TIRES or 265/50R20 BSW A/S LRR TIRES or 265/50R20 PERFORMANCE A/S TIRES + LT285/60R20E OWL All-terrain Tires WD: 5.7 4x4 w Police Group/Pursuit

  Associated Products (2)

  2022 Dodge Durango2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10229446-0001.pdf↗
• August 10, 2022•Document ID: 10229445

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  9100017

  Date Added:

  January 9, 2023

  Manufacturer:

  DODGE

  Summary

  GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624833A$ WK: (3.6 4x4 or 3.0 4x4) + (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/60R18 BSW A/S LRR TIRES or 265/60R18 BSW A/S LRR Tires) WK: (5.7 4x2 or 3.0 4x2)+ (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/60R18 BSW A/S LRR TIRES or 265/60R18 BSW A/S LRR Tires) WK: (3.6 4x4 or 3.0 4x4) + (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/50R20 BSW A/S LRR TIRES or 265/50R20 BSW A/S LRR TIRES or LT285/60R20E OWL All-terrain Tires) WK: (5.7 4x2 or 3.0 4x2)+ (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) + (265/50R20 BSW A/S LRR TIRES or LT285/60R20E OWL All-terrain Tires) WD: (3.6 4x4 or 5.7 4x2) w (ECO SUSPENSION or ECO SUSPENSION III) + 265/50R20 BSW A/S LRR TIRES WD: (3.6 4x4 or 5.7 4x2) + Sport Suspension + LT285/60R20E OWL All-terrain Tires

  Associated Products (2)

  2022 Dodge Durango2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10229445-0001.pdf↗
• August 10, 2022•Document ID: 10229444

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  9100015

  Date Added:

  January 9, 2023

  Manufacturer:

  DODGE

  Summary

  GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624826A$ WK: (3.6 or 3.0) 4x2 w (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension) w (265/60R18 BSW A/S LRR TIRES or 265/60R18 BSW A/S LRR Tires or 265/50R20 BSW A/S LRR TIRES or LT285/60R20E OWL All-terrain Tires) WK: (3.6 or 3.0) 4x2 w (ECO SUSPENSION or Normal Duty or Normal Duty w increased travel suspension or EXPORT TUNED SUSP or EXPORT TUNED SUSP - INCREASED TRAVEL ) w 265/50R20 PERFORMANCE A/S TIRES

  Associated Products (2)

  2022 Dodge Durango2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10229444-0001.pdf↗
• August 10, 2022•Document ID: 10229443

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  9100014

  Date Added:

  January 9, 2023

  Manufacturer:

  JEEP

  Summary

  GEAR Rack And Pinion You must order New service unique steering gear to service the following configurations, PN: 68624835A$ WK: (3.6 or 3.0) w Sport Suspension w 265/50R20 BSW 3 SEASON PERF TIRES or 265/50R20 BSW All Season Tires

  Associated Products (1)

  2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10229443-0001.pdf↗
• August 10, 2022•Document ID: 10225403

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0812122REVA

  Date Added:

  October 31, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21D.5 and S23.13 to S24.18The national launch for the FOTA is expected to begin on:WS - May 24, 2022 WL - May 31, 2022 RU - S21D.5 to S24.18, June 06, 2022 RU - S23.13 to S24.18, May 21, 2022 Customers may experience one or more of the following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging. No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes. The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update: Apple CarPlay® and Android Auto® improvements. Voice Recognition improvements. Uconnect Phone improvements.

  Associated Products (5)

  2022 Chrysler Pacifica2022 Chrysler Voyager2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer
  Associated Documents

  • DownloadMC-10225403-0001.pdf↗
• August 10, 2022•Document ID: 10225344

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  S2208000148

  Date Added:

  October 31, 2022

  Manufacturer:

  JEEP

  Summary

  Driver or Passenger Memory Seat Profiles Inoperative, No Easy Entry/Exit Function Available

  Associated Products (4)

  2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10225344-0001.pdf↗