Jeep Gladiator Complaints

996 consumer complaints on file.

#11585273April 25, 2024
ELECTRICAL SYSTEM
My 2022 Jeep Gladiator burned to the ground with 2,500 miles. Jeep sent out their fire investigator and they said it was not a manufacture defect on their part. Allstate sent out their fire investigator and he said it WAS a Jeep manufacturer issue. Both Jeep and Allstate denied to give me copies of the report findings. My Jeep was parked and engine cold when it started smoldering and went up in flames. my VIN is [XXX] . I lost 12 months of payments plus $1800 in Ceramic coating along with another $2,000. in additional add ons. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584730April 23, 2024
SERVICE BRAKES
Parking/emergency brake has become unattached and no longer functions. It is a manual transmission and the parking brake is required to keep the vehicle from possibly rolling once parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583255April 16, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Gladiator. The contact stated that when the vehicle was started, the windshield wipers activated while in the off position. Several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the Hybrid and standard batteries were drained and needed to be placed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582627April 12, 2024
ENGINE
The contact owns a 2021 Jeep Gladiator. The contact stated that while operating the vehicle a valve knocking noise was present coming from the engine compartment, the check engine light had illuminated and the vehicle would not properly accelerate. The contact received codes that indicated an engine misfired in cylinder three and cylinder five. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failures. The failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581703April 8, 2024
STEERING, SUSPENSION, WHEELS
Several times a day when I drive over un-even pavement the front end, wheels, & steering wheel start violently shaking and become uncontrollable to the point other vehicles move out of the way. It will only stop when speed is lowered low 5 mph. This has happened between 25-40 mph. Too afraid to drive at highway speeds. This vehicle is a 2021 with only 12,800 miles on it. Very scary situation to be in, especially for a vehicle I bought new and have never taken off road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581614April 7, 2024
FUEL/PROPULSION SYSTEM
Every time I fill up with gas it splashes up and over quite a bit. I have tried many different ways to get it to stop splashing. Slowed down the flow, changed positions of the tube. Slowed down the flow to try and not let it splash up towards the end of the fill. As soon as it gets close, it splashes over, on my fender, and about a 1 foot gas spot on the ground every time. I have not been to the dealer yet, I have decided to report this online, to see if anyone else has, and I feel this is a safety and hazard issue to the environment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580496April 1, 2024
SERVICE BRAKES
Purchased new in 2023....vehicle soon started making a "hissing" sound from steering area normally upon first morning startup. The vehicle would then go forward or in reverse when I attempted to come out of "park" but had not released brake yet. brought to dealer for repair 2/26/24 at 6162 miles. dealer replaced vacuum pump as cause of concern. the issue seemed resolved for maybe less than two weeks. same issue returned. The safety concern is that the vehicle should not move with the brake pedal pressed and this issue is allowing the vehicle to move. the brakes have to be pumped several times to get them to work when the issue arises. vehicle is currently back at the dealer since 3/28/24 trying to replicate the issue to resolve since no DTC's are coming up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580339March 31, 2024
SUSPENSION, STEERING
At speeds of 45-70mph the Jeep randomly begins a violent shaking of the steering wheel/tires/suspension components. The Jeep is completely stock and the tires have been rotated and rebalanced which did not assist in resolving the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580252March 30, 2024
POWER TRAIN
Unknown Death wobble steering stabilizer and or track bar causing a violent wobble through the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579682March 27, 2024
POWER TRAIN
The clutch has been under recall for over 1 year (399 days at this point) without any solution from the manufacturer. This is also the 3rd recall of the clutch assembly. When will this be fixed?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578941March 22, 2024
POWER TRAIN, BACK OVER PREVENTION
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving, the clutch was slipping. While shifting gears, the clutch failed to engage. The backup camera was inoperable. Additionally, while exiting the express ramp, there was a burning odor detected. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who informed him about the fees and replacement of the defective part. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577731March 16, 2024
ELECTRICAL SYSTEM
Went, to start the Jeep. No power to anything, dead. Waited a bit tried again nothing. Called Jeep and they sent a wrecker out. he tried to jump nothing. ended up towing to the dealer. They found no issue. Then Jeep sent this letter to me after a few conversations. They must have a problem they do not want to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577521March 15, 2024
SUSPENSION
The contact owns a 2021 Jeep Gladiator. The contact stated that on several occasions while driving approximately 70 MPH, the front end of the vehicle and the steering wheel began shaking violently. The contact stated that the brake pedal was depressed, and the shaking gradually disappeared. The vehicle was taken to a dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 28,000.5 The contact stated on April 8, 2024 there was another severe front "end wobble”, this following after the dealership replacing major steering components under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576626March 11, 2024
ELECTRICAL SYSTEM
I took delivery of my 2021 Jeep Gladiator on 10/29/20. I brought the vehicle in on 12/29/22 for service (Webber Family Motor, Detroit Lakes, MN). The driver's door lock switch was inoperable. I could not lock, unlock the vehicle either with the FOB or with the key. This means that I was unable to lock my vehicle from the driver's side when leaving the vehicle AND I was unable to lock the vehicle using the switch on the driver's door panel (from the inside). This is a safety concern for a lone female. Webber Family Motor found Circuit G161 broken in the boot harness. They replaced the wire and retested. The vehicle passed. The charge out of pocket to me was $201.74. On 01/19/24, I again took the vehicle to Webber Family Motor for the same issue. They took the door panel off and found that "someone" had taped the boot harness. This someone was them in 2022. They want to charge $600 for replacement of the boot harness. My safety is at risk because I work nights and am unable to get into my vehicle and lock the door from inside. This issue has happened twice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575931March 7, 2024
BACK OVER PREVENTION: WARNINGS, ELECTRICAL SYSTEM, POWER TRAIN
My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575946March 7, 2024
ENGINE
The oil pump failed at 23,000 miles, then while traveling on [XXX] in New York, the engine failed at 48,000 miles. Fortunately we exited the freeway before a catastrophic failure could occur. The dealer was contacted and I was informed not to drive the vehicle, but to have it towed to the dealership. At the dealership they found the engine had a severe knock and informed me a complete new engine was needed. The engine was never taken apart for inspection, as they mentioned it would be at my expense, that of an additional $1800.00. The cost for engine replacement was $11916.16. If the engine seized on the freeway, a disaster could have occurred. Dealership stating the oil changes were over their recommendations. Four dealerships were contacted and all had different oil change intervals. Dealership stated the North East is a "severe service" area. The other three Chrysler dealerships never heard of this. Also the oil I ran was Amsoil full synthetic with the oil manufacturer recommending up to 12,000 miles oil change intervals, this dealer states 4,500 miles. Other dealers state "go by the book" of 7,500 to 10,000 miles, one states 6,000 miles, another states 6,500 mile intervals. A little long winded story, point being an engine failure traveling at highway speed could have caused severe, possibly life threatening results. My complaint is on the oil pump failure causing this problem, I base my case revolving around the oil pump failure causing engine oil starvation. The dealer states the engine was still getting oil. The oil pump is a two stage pump, low stage-40 PSI, high stage 80PSI. The high stage of the pump failed, not supplying enough oil to the top of the engine. If 40PSI was sufficient to maintain this engine, Chrysler would not have spent millions of dollars to develop a high pressure stage in this pump. Thank you for your consideration in this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575481March 5, 2024
SUSPENSION
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various highway speeds, the front wheels would suddenly violently shake, vibrate, and wobble. The contact stated that during the failure, the vehicle became extremely unstable and difficult to control. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575543March 5, 2024
SUSPENSION, STEERING
While driving the 2020 Jeep Gladiator on highway I experienced extreme vibrations and shaking of the steering wheel (Commonly referred to as the "Death Wobble" in other online complaints/videos). This occurred on at least 8 occasions when traveling at highway speed (65mph to 70mph) after hitting a bump (ex. overpass bridge joint) or rough patch of road (ex. pothole). The steering wheel and whole front end of the vehicle wobble violently and it can only be corrected by reducing speed rapidly. This creates a safety issue as rapidly decelerating to get the vehicle under control on a highway puts my vehicle and the vehicles following me in danger. After reading other complaints, this appears to be an issue with Jeep Wrangler and Jeep Gladiator models going back several years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574740February 29, 2024
STEERING, SUSPENSION
Driving on the freeway at freeway speed. Hit a bridge transition point and the front end started to shake uncontrollably. I braked and was able to pull to the side. Got out and checked. No visible damage. Took the truck to the dealer. They replaced my steering damper and track bar. The truck only had 6K miles. Again at 20,000 miles the same parts needed to be replaced as the same thing was happening. There has been a class action lawsuit settled on this same model. My vehicle is completely stock. This is a huge safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574696February 29, 2024
ELECTRICAL SYSTEM
This Gladiator had at the time less than 5k miles on it. I went to start the Jeep and there was no power. No lights, not starting nothing. I called the dealer. They would not deal with me without going through JEEP WAVE, Called a tow company to tow to the dealer purchased from. The tow truck driver tried to jump the jeep with his portable system. We did get a few lights, still not starting. When the Jeep was delivered to the dealer the service clerk witnessed the same issues. The jeep was then taken to service and put on its charger and it started. I asked what would have drained the battery, but did not explain why this would have happened. The dealer kept the Jeep for a week. They could not reproduce the issue. Jeep Wave called and offered to pay me a sum of money to forget about this problem. From my research, this is an ongoing issue with the Gladiator and it stems from the Aux Battery. When I ask Jeep and the dealer about it they act as if they have no clue as to what I am talking about. All one has to do is google this problem. There are plenty of people having the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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