Jeep Compass Complaints (2022)

226 consumer complaints on file.

#11529001June 26, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
During the day the the instrument cluster that has a speedometer doesn't have any brightness so I cannot see the speed or warning lights. I took my car to the dealership and they said there is no solution to that problem right now and multiple vehicles have the same issue since September last year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528953June 26, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Jeep Compass. The contact stated that the instrument cluster display was dim. The vehicle was taken to the dealer where it was diagnosed that the instrument panel center cluster display was insufficiently illuminated, and the contact was informed that the wiring jumper harness needed to be added. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V058000 (Electrical System). The manufacturer was notified of the failure and the contact was advised to take the vehicle to a different dealer and informed that the VIN was not included in a recall; however, the repair would be covered under warranty. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528340June 22, 2023
ELECTRICAL SYSTEM
For over six months, I have been unable to see my dashboard during the day. It is stuck on night mode. This causes the driver to be unable to see fuel gauage along with other warning lights that may be displayed. This is extremely dangerous and could cause unexpected vehicle stops on roadways. I have mentioned this to the dealership each time I am there and I'm told they don't know how to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528216June 21, 2023
ELECTRICAL SYSTEM
During the day you can not see any of the display in the dash for fuel, MPH, any warnings as the electronics are stuck in the night mode and the only time you se see them is when it’s dark outside.. this is the 2nd time the car has done this it did it the first time last year about this time the only way I found to fix it was to disconnect both batteries
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528184June 21, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
My dash lights will dim automatically during day and can’t dim dash lights at night very frustrating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528116June 21, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Compass. The contact stated while starting the vehicle, the instrument panel lights were dimmed. The contact stated that the instrument panel lights returned to the brighter mode. The contact stated that during the daylight hours, the lights were extremely dim. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525714June 6, 2023
POWER TRAIN
I have been experiencing intermittent Hard shifting and lurching forward while my vehicle shifts.upshifting and downshifting are both a problem while vehicle is cold and also when warmed up. Other times it feels like it goes into neutral right before shifting and then all of a sudden slams into gear. These problems began since I bought the vehicle brand new on March 14, 2023. I have been to the dealer where I bought the vehicle for this issue a total of 7 times, where a case was presented to chrysler. Chrysler asked the dealership to do various tests to check for a problem, in which they were not able to resolve. Each test that was done required me to keep coming back to the dealer which totaled 7 times, 3 in which required a rental car (2 visits were repair attempts and 5 visits were various tests being done on the car.) The vehicle is under warranty and was first taken in for this issue at 1164 miles. Chrysler concluded that adaptive and fill counts are high,so they cleared them and blamed it on the fact that I do a lot of city driving. However this issue has been present since i bought the vehicle. Chrysler closed the case. The issue was not yet resolved. I do not feel safe driving the vehicle as it hesitates to shift or shifts harshly which I feel is a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524968June 2, 2023
VISIBILITY/WIPER
The whole dash is stuck on bright mode so when it is dark out it will not dim. They said it was my sensor. You can’t see nothing out the windshield because of how bright it is. So if a deer runs out in front of me I wouldn’t be able to see it tell last min. It has been confirmed by fillbacks with this issue and Jeep. It has been inspected. It has been like this sense I first bought it. Keep taking it to fillbacks they did nothing about it. It’s been over a year. Jeep won’t do nothing about it either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524643May 31, 2023
EXTERIOR LIGHTING
Dash cluster lights do not illuminate in daytime,not visible in daytime driving conditions,also gps screen same problem.it is a dangerous distraction.went to dealer and they said Chrysler is aware of problem ,but there is no fix at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524457May 30, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Compass. The contact stated that while driving at an unspecified speed, the instrument panel failed to visibly display vehicle information. There were unknown warning lights illuminated. Upon investigation, the contact determined that the failure was related to NHTSA Campaign Number: 23V058000 (Electric System). The vehicle was taken to the dealer, who diagnosed an improperly illuminated instrument panel in relation to NHTSA Campaign Number: 23V058000 (Electric System). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 17,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524452May 30, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Vehicle is experiencing the same issue for recall 15A, NHTSA Campaign Number 23V058000. The instrument panel no longer adjusts its lighting, and remains extremely dim at all times. This is especially detrimental during the hours of daylight. Vehicle is a 2022 Jeep Compass, similar to those under recall 15A, and is not currently listed for the recall. FCA refused to take the complaint until a dealer officially identifies the issue. The local dealership wanted to charge ~$160 for a diagnostic check.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522634May 18, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The digital display that appears dim during daylight and full sun, rendering the fuel gauge, cruise control, and safety features useless during the day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522532May 17, 2023
ELECTRICAL SYSTEM
I have had my Jeep for 13 months and suddenly the digital cluster display on the dashboard and the Uconnect tablet are so dim that during the day they are unable to be seen. I am unable to see my fuel gauge, or any vehicle warning icons that may appear. This is a HUGE safety issue. I am also unable to use the onboard navigation with the Uconnect tablet which is one of the things that I love about my Jeep. I took it to the dealership and they showed me a Jeep bulletin dated September/2022 addressing this issue (case number:S2208000157) stating "engineering is investigating a service solution" and was informed that there is currently no fix for this problem even though it is very common in the 2022 Jeep Compass. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521192May 9, 2023
EXTERIOR LIGHTING
I have insufficient backlighting of the instrument panel center cluster display. making it unreadable during daylight driving. I see there was a recall on this but dose not come up for my compass. With not knowing speed can be unsafe driving. I talked to dealer about this and They know of this issues and said they know of 3 more from that deal with same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520971May 8, 2023
EXTERIOR LIGHTING
I found online there is a recall for 90 cars that have a lighting issue with the display making it hard to see the dash during the day and/or in the sunlight. My car has this issue but no recall issued on it. It's a driving hazard, especially when sunny, because you can't read how fast you are going. It's an accident waiting to happen when someone is too focused on trying to see to avoid a speeding ticket instead of focusing on the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520455May 4, 2023
ELECTRICAL SYSTEM
The dashboard light on my jeep compass is so dim during the daylight hours I am unable to read or see and of the tires gauge or the fuel tank display. If the uconnect warning of a low fuel wouldn't of shown up on my phone I could have ran out of gas and not know it. This isn't safe. I have taken the vehicle in several times and have been told the same thing. There is nothing wrong with it. Now I see during some research that others are having the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520050May 2, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Over the past several months vehicle has been repaired four separate times by dealership and issue keeps recurring. Forward collision sensor, blind spot indicator, and active lane assistance intermittently malfunction creating unsafe driving situations that have almost caused several major accidents involving multiple vehicles. Examples of near misses of collisions include forward collision activating incorrectly when there aren't vehicles or objects in front of vehicle when turning through intersections and brakes are applied stopping vehicle from safely clearing intersection from oncoming traffic creating a potential collision from on coming traffic when unable to accelerate to avoid impact. Other times forward collision sensor has malfunctioned by activating during highway driving when it activated and applied brakes without reason causing vehicle to impede flow of traffic and abruptly stopping vehicle causing vehicles from behind to slam on their brakes and swerve into on comming traffic to prevent rear-end collision. Sensors randomly display on dash indicating malfunction and repair needed. During repair service at dealership they follow manufacturers recommendations and are unable to replicate malfunction during test drive so vehicle is returned. Within a week sensors intermittently continue to malfunction with no solution creating more potential traffic safety issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519865May 1, 2023
UNKNOWN OR OTHER
Car stalled out in the middle of the road out of nowhere. The car was on, but the gas stopped working. The emergency parking light turned on as well as the check engine light. I was finally able to move the clutch into neutral and someone stopped to help me push my car to the side of the road. The gas never started working again so I had to get a tow to the dealership. This was extremely dangerous as I was blocking a busy lane of traffic, and had just gotten off of the highway 2 minutes prior!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519056April 26, 2023
ELECTRICAL SYSTEM
The dashboard screen and main screen have been stuck in night mode for around 6 months. This makes driving during daytime hours extremely difficult because the dashboard screen cannot be seen. This screen includes, but is not limited to fuel level, speed, tire pressure, lane departure warning, and temperature. The vehicle has been to the dealer multiple times and the manufacturer has been contacted. There is a recall involving this issue, however, my vehicle was not included in the recall, but I am having the exact problem described.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518715April 24, 2023
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
The vehicle makes these noises at times. Seems like the brakes at times then it drives ok. Took it in to the dealership they say nothing is wrong with the vehicle. Went to pick up my daughter. Had music on inside the SUV couldn’t hear the noise seems like. She said, the vehicle was sounding loud before I pulled up to get her. I observed the sounds from underneath the vehicle a week after I purchased the vehicle. Each time I take it back to the dealer. No sounds. I’m afraid to drive this vehicle. They think I’m lying at the dealership. I’ve been to the dealership for the headrest twice and the sounds. The warnings are not that great on the vehicle either. They work sometimes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Compass