Jeep Compass Complaints (2007)

435 consumer complaints on file.

#11352013August 29, 2020
SUSPENSION, UNKNOWN OR OTHER
THE HOLE FRAME IS RUSTED AND BROKE UP FRONT. BALL JOINTS ARE POPPING AND NOT BAD. THE SWAY BARS ARE POPPING AND NOT BAD. READING BRAKES BUT ARE GOOD. BUT ALL IN ALL FRAME BAD RUSTED OUT AND BUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349591August 15, 2020
UNKNOWN OR OTHER
BLOOD HAS BEEN DRAWN, AND A SMALL AMOUNT OF SKIN WAS REMOVED. THE UPPER METAL LATCH FOR THE GLOVE BOX HAS A KNIFE EDGE. IT IS APPARENT THAT THERE WAS NO ATTEMPT TO FILE THE EDGE DULL BEFORE IT WAS PAINTED OVER. THIS IS LOCATED IN AN AREA WHERE HANDS ARE SUPPOSED TO REACH IN. A COMPETENT SERVICE DEPARTMENT WITH A METAL FILE AND A PAINT PEN CAN REMEDY THIS IN ONE MINUTE. I DON'T WANT ANYONE ELSE TO BE SIMILARLY INJURED. PLEASE ENFORCE A RECALL. THANKS FOR GIVING THIS YOUR ATTENTION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11331490June 29, 2020
POWER TRAIN
CVT OVERHEATS AT HIGHWAY SPEEDS. WHEN THE CVT TRANS OIL HEAT LIGHT COMES ON THE CAR RPMS INCREASE AND ACCELERATION IS LOST. IT WAS SCARY LOSING SPEED ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327204June 4, 2020
ENGINE
CAR STALLS OUT AT SLOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326485May 29, 2020
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
PURCHASED A 2007 JEEP COMPASS 2ND HAND AND FOUND REAR SUBFRAME AND SUSPENSION PARTS IS SEVERELY RUSTED . THE VEHICLE CLUNKS AND HOPPS WITH EVERY BUMP IN THE ROAD. IF YOU RUN OVER THE REFLECTORS WHILE CHANGING LANES VEHICLE WILL ABRUPTLY JERK IN THE DIRECTION YOU ARE GOING. TOOK IT TO JEEP THERE WAS A RECALL FOR THIS PROBLEM THAT EXPIRED IN 2017 I DON'T THINK THERE SHOULD BE AN EXPIRATION DATE FOR A SAFETY HAZARD THAT THOUSANDS OF JEEPS AND OR DODGES HAVE THEY TOLD ME THEY CANT HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323339May 5, 2020
FUEL/PROPULSION SYSTEM
WHEN PUTTING FUEL IN THE GAS TANK, THE PUMP KICKS OFF AND GAS SPLASHES OUT LIKE THE TANK IS FULL. WE HAVE TO HOLD THE NOZZLE AND LET IT TRICKLE IN THE GAS FOR QUITE SOMETIME. IT DOESN'T MATTER HOW WE HOLD THE GAS NOZZLE OR WHAT ANGLE, IT SIMPLY SHUTS OFF THE PUMP LIKE ITS FULL, AND I'M DEALING WITH SPILT GAS ON ME AND THE GROUND! I CANNOT FILL MY TANK! AFTER SPEAKING WITH A JEEP DEALERSHIP, THEY VERIFIED IT DOES HAPPEN TO THE COMPASSES. WHAT! THERE IS A RECALL FOR THE 2012, FOR THE SAME PROBLEM. I AM REQUESTING A FULL REFUND FOR GETTING MINE FIXED, FOR SEEMS TO BE THE SAME PROBLEM. THE PROBLEM GOT WORSE, I NEED GAS AND IT ALAS IT DIDN'T ALLOW FOR A FILL UP OF GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316849March 8, 2020
FUEL/PROPULSION SYSTEM
FILL UP WITH GAS, GET A COUPLE BLOCKS DOWN THE ROAD AND VEHICLE STALLS, TRY RESTARTING AND IT HESITATES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308714February 12, 2020
STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THE VEHICLE FAILED THE STATE INSPECTION DUE TO SEVERE RUST TO THE SUBFRAME OF THE VEHICLE. A DEALER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307930February 8, 2020
SUSPENSION
THE SUSPENSION ON THE 2007 JEEP COMPASS FEELS DANGEROUS. REPLACED STRUTS AND HAD OTHER SUSPENSION WORK DONE, YET VEHICLE WOBBLES LEFT TO RIGHT WHEN HITTING BUMPS. FEELS LIKE IT IS SKIDDING ACROSS THE ROAD. NOTICABLE AT LOW SPEEDS FEELS UNSAFE AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302395January 27, 2020
SUSPENSION
CLICKING NOISE FROM SUSPENSION AREA WHEN DRIVING. VEHICLE ONLY DRIVEN AT SLOWER SPEEDS AS IT'S VEHICLE MY DAUGHTER DRIVES TO SCHOOL. I TOOK TO MECHANIC AND HE SAID THE FRAME IS BADLY RUSTED AND JUST TOUCHING IT TO SHOW ME THE FRAME WAS BREAKING. VEHICLE HAS TO HAVE THE FRAME REPLACED TO SAFELY DRIVE VEHICLE AGAIN. THIS SHOULDN'T HAPPEN TO A CAR OF THIS AGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301425January 23, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE TIPM IS FAILING CAUSED ME TO STALL AT 70MPH ON A HIGHWAY IN TRAFFIC DOORS UNLOCKED AND THEN THREW ALL ELECTRICAL CODES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271193October 26, 2019
STRUCTURE:BODY, STEERING, SUSPENSION
WHILE MOVING , EVERY BUMP OR CRACK IN ROAD CREATED A RATTLE AND THUD AND WOULD VIBRARATE THOUGH STEERING COLUMN. WENT TO REPAIR GARAGE AND WAS SHOWN RUSTED CROSSMEMBER BARELY HOLDING TOGETHER. PLUS SWAY BAR BROKE LOOSE FROM RUSTED AREA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265751October 2, 2019
UNKNOWN OR OTHER
2007 JEEP COMPASS EXPERIENCED SUBFRAME RUST/ROT WITH TOTAL FAILURE AT 76,XXX MILES WHILE BEING OPERATED STRAIGHT ON A STATE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259032September 30, 2019
FUEL/PROPULSION SYSTEM
IN MY FAMILY WE OWN A 2007 JEEP COMPASS WHICH WE ARE PLEASED TO OWN. HOWEVER, LAST YEAR (2018) WE FOUND THAT IT WAS SPITTING GASOLINE OUTSIDE OF THE CAR AFTER WE FINISHED PUMPING IT. IT LOOKED LIKE THE CAR WAS PUMPING THE GAS BACK TO US WITHOUT WE EVEN TURNING THE CAR ON. AT THE BEGINNING I COULD NOT PUMP ENOUGH GASOLINE INTO THE FUEL TANK. IT STOPPED UNEXPECTEDLY AND SPIT THE FUEL OUT, WITH ENOUGH FORCE AND QUANTITY TO FILL THE CAP COMPARTMENT AND NOTABLY REACHING THE FLOOR. WE TOOK IT TO THE DEALER THREE FOR THE SAME ISSUE AND THEY CHANGED A COUPLE OF PARTS AND PARTIALLY SOLVED THE PROBLEM IN FEBRUARY 2019. PARTIALLY BECAUSE WHEN WE FILLED THE TANK FULL, IT CAUSED THE ENGINE TO TURN OFF WITHIN 5 MINUTES OF FUELING. HOWEVER, IN JUNE 2019, WE FOUND THAT THE CAR WAS AGAIN SPITTING GAS OUT WHEN WE FILL THE TANK TO FULL. AGAIN, WITH ENOUGH FORCE AND QUANTITY TO FILL THE CAP COMPARTMENT AND NOTABLY REACHING THE FLOOR. THEREFORE, WE DECIDED TO MAKE THIS SAFETY COMPLAIN BECAUSE NOT ONLY MY FAMILY IS IN HIGH DANGER BUT ALSO EVERY PERSON AT A GAS STATION WHERE WE FILL WITH GASOLINE. MOREOVER, IT IS CONCERNING THAT A CAR DEVELOPS THIS TYPE OF PROBLEM BY ITSELF AND JEEP DOES NOT SEEM TO HAVE A DEFINED SOLUTION FOR THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257829September 24, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. AFTER THE FUEL TANK WAS FILLED, THE VEHICLE STALLED. THE FAILURE WAS EXPERIENCED EACH TIME THE FUEL TANK WAS FILLED. ON ONE OCCASION, WHILE AT A COMPLETE STOP, THE ENGINE HAD TO BE RESTARTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257363September 23, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY BEGAN TO DECELERATE AND STALLED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 199,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257444September 23, 2019
STRUCTURE:BODY
FRONT SUB FRAME IS ROTTED RIGHT THROUGH, APPARENTLY A COMMON PROBLEM ON THESE VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255401September 13, 2019
SUSPENSION
INSPECTION AFTER CLUNKING FROM THE FRONT OF THE VEHICLE REVEALED SEVERE ROT AND CORROSION OF THE SUBFRAME WITH THE MOUNTING FOR THE ANTI-ROLL BAR COMPLETED BROKEN AWAY FROM THE SUBFRAME. ALSO SEVERE CORROSION AROUND THE LOWER CONTROL ARM MOUNTING APPEARED TO BE CLOSE TO THE FAILURE POINT. TOOK THE VEHICLE TO THE JEEP DEALER WHO STATED THAT THE 10 YEAR EXTENDED WARRANTY HAD EXPIRED AND THAT I SHOULD NOT DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. FOUND FCA INTERNAL WARRANTY DOCUMENT ID-14-02 FOR THE SUBFRAME CORROSION ISSUE DATED 5/19/14 WHICH REFERS TO FCA SERVICE BULLETIN 23-012-14 AND STATES THAT ALL DEALER PERSONNEL ARE TO BE MADE AWARE OF THIS BULLETIN. I HAVE A RECEIPT FOR OTHER REPAIRS FROM AN FCA DEALER DATED 7/28/14, 2 MONTHS AFTER THE WARRANTY BULLETIN DATE AND THERE WAS NO NOTIFICATION GIVEN ABOUT THE INSPECTION MANDATED UNDER THE WARRANTY AND NOTHING NOTED ON THE RECEIPT. THUS THERE WAS NO WAY FOR ME TO KNOW ABOUT THIS WARANTY AND SAFETY ISSUE WHICH I AM NOW TOLD HAS EXPIRED FOR MY VEHICLE. PER DEALER INSTRUCTION, I CALLED FCA CUSTOMER CARE AND WAS ALSO TOLD THE WARRANTY FOR MY VEHICLE HAD EXPIRED AND MY ONLY CHOICE WAS TO PAY FOR REPAIRS MYSELF. IN SCROLLING THROUGH THE COMPLAINTS ALREADY NOTED IN THE NHTSA SITE, I SEE NUMEROUS MENTIONS OF THIS PROBLEM WITH MANY INDICATING COMPLETE SUBFRAME AND SUSPENSION FAILURE WITH INJURY ONLY BEING PREVENTED BY THE SLOW OPERATING SPEED AT THE TIME OF THE FAILURE. THIS PROBLEM IS A MANUFACTURING DEFECT WHERE IMPROPER MATERIALS AND/OR COATINGS WERE USED BY FCA ON THESE COMPONENTS. FOR REFERENCE MY 1998 DODGE NEON HAS NO SUCH PROBLEM AFTER 21 YEARS AS IT USED GALVANIZED COATING ON THIS CRITICAL COMPONENT. FCA NEEDS TO ISSUE A RECALL AND PAY ALL ASSOCIATED COSTS FOR THIS SAFETY RELATED ISSUE AND BE LIABLE FOR ANY INJURIES RESULTING FROM THESE FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241539August 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
WHILE DRIVING THE CAR IT STARTED PULLING TO THE LEFT AND STEERING WHEEL WAS SHAKING. THERE WAS ALSO A POUND SQUEALING NOISE. PULLED VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THE DRIVER SIDE FRON TIRE WAS LEANING INWARDS. LOOKED UNDER THE VEHICLE AND NOTICED THE SUB FRAME HAD RUSTED THROUGH AND BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234673July 24, 2019
POWER TRAIN, SUSPENSION, WHEELS
THIS JEEP COMPASS WAS PURCHASED FOR OUR COLLEGE AGE DAUGHTER IN MARCH 2019, TODAY WHILE DRIVING, HER REAR DRIVER SIDE WHEEL MADE A LOUD NOISE THEN FELT LIKE IT 'DROPPED' AND UPON GETTING STOPPED, SHE DIDN'T WRECK THANK GOD, AS SHE WAS PULLING INTO OUR DRIVE. UPON INSPECTION IT WAS DISCOVERED THAT HER REAR CROSSMEMBER HAD RUSTED INTO. I SEARCHED AND FOUND THAT THERE HAD AT ONE TIME BEEN A RECALL ON THIS PARTICULAR PART DUE TO EXCESSIVE RUST FROM THE SALT BELT STATES. WE ARE IN KY BUT WHEN WE PURCHASED THE VEHICLE IT WAS TITLED IN MICHIGAN, WHICH IS MOST DEFINITELY IN THAT SALT BELT. I AM NOT SURE WHY THIS RECALL WAS NOT COMPLETED BY THE FORMER OWNER BUT I BELIEVE IT SHOULD BE CORRECTED NO MATTER THE AGE OF THE VEHICLE. THIS COULD HAVE CAUSED MY DAUGHTER TO BE IN A VERY SERIOUS ACCIDENT. WE HAD NO INFORMATION ABOUT ANY RECALL THAT HAD PREVIOUSLY BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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