Jeep Compass Complaints (2019)

331 consumer complaints on file.

#11514479March 29, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Engine shut down in an intersection due to “high coolant temperature” This was a false error and almost caused me to get into an accident. Once I could get power back, I moved over the the side of the road and inspected my coolant further. There were no leaks and reservoir had adequate pressure and fluid. Coolant temps read regular. I continued to drive to work while monitoring the digital coolant temps. The temperature fluctuated between 192 and 198. I reached my destination safely, but following this event, I do not feel this vehicle is safe to drive. Vehicle is up to date on maintenance and has 34k on the odometer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514066March 27, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
We were stopped at a traffic light, began to move when the driver instrument display went red, said coolant was high, the car stalled, and we were hit from behind by another SUV. After we were able to restart it, the display returned to normal. We waited for the police to arrive, got an accident report and now the car is at the dealer. Also, before that the radio display was acting up with lines in i like a bad television then it would shut off. The dealer says it needs a new radio (on a 4-year-old Jeep), and they want to apply updates that SHOULD fix the issue.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11513798March 26, 2023
ELECTRICAL SYSTEM, ENGINE
dashboard message stating “High Coolant Temperature” while driving on highway. I had to stop on the shoulder of the highway after seeing a warning that the vehicle would soon shut off. I was driving the car with my child and the situation was very tense. I had to park the car on the shoulder of highway and wait for it to settle down. This actually threatened the lives of me and my child.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513847March 26, 2023
ELECTRICAL SYSTEM, ENGINE
Multiple instances of power loss in the vehicle with the warning stating that coolant temperature is too high. Car doesn't power more than 20mph in such instances and needs to be parked on the side for a restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512937March 21, 2023
ENGINE
The contact owns a 2019 Jeep Compass. The contact stated that while driving at various speeds, or while stopped at a traffic light the vehicle would suddenly shut off. The failure had occurred while driving 70 MPH, and while stationary at a traffic light. The vehicle was taken to the local dealer several times, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 16,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512835March 20, 2023
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THIS IS THE SECOND TIME THAT I AM WRITING THIS LETTER ON THIS 2019 JEEP COMPASS WHEN DRIVING THE LIGHTS START GOING CRAZY CHECK ENGINE,SERVICE TRANSMISSION,POWER STEERING NEEDS SERVICED, SMELL OF GAS AND ANTIFREEZE AND PARKING BRAKE COMES ON AND MUCH MORE. I HAVE HAD THIS JEEP IN THE SHOP 5 TIMES WITH NO HELP I NEED HELP AS SOON AS POSSIBLE ON THIS JEEP IT IS A SAFETY HAZARD AND I AM AFRAID TO DRIVE IT AT ALL I AM DISABLED AND ON A LIMITED INCOME NEED HELP PLEASE. THANK YOU VERY MUCH [XXX][XXX] e-mail [XXX] TODAY DATE IS 03/20/2023 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512869March 20, 2023
SERVICE BRAKES, ENGINE
The engine start/stop light turned on saying it needed serviced. While driving. Then another message popped up on the screen and suddenly disappeared then my emergency brakes came on while driving and put me in a complete stop in the middle of the road.. have not yet contacted anyone about this issue yet. Im worried that it will happen again and cause someone to rear end me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509151February 26, 2023
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
While driving in 33 degree weather my Jeep Compass randomly shuts off flashing a high coolant temp on the dash. This has happened twice while operating on the roadway, one of which was in the middle of navigating a 4 way traffic light. My significant other is a licensed mechanic therefore all maintenance is always up to date. This vehicle isn’t low on antifreeze and is a significant safety threat to myself and my two children 3 and under.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508894February 24, 2023
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
2019 JEEP COMPASS. CONSUMER WRITES IN REGARD TO BROKEN LEFT FRONT KNUCKLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508806February 23, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
The contact owns a 2019 Jeep Compass. The contact stated while driving 35 MPH, the vehicle stalled. There was no warning light illuminated. The contact stated that she was unable turn off or restart the vehicle. The vehicle was towed to the dealer, where the TCM and BCM were replaced; however, the failure reoccurred 6 hours later. The vehicle was towed to the dealer who informed the contact that 69 diagnostic trouble codes were retrieved; however, the dealer informed the contact they could not repair the vehicle unless the failure occurred while test driving the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 63,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508133February 20, 2023
ENGINE
Driving at highway speeds today "high coolant temp" message appeared and vehicle lost power briefly, luckily not completely as I was in the far left lane with no shoulder to pull onto. I made my way to the right shoulder and realized my temp was just fine - just below 200 degrees - and vehicle operated normally the rest of the way to work. After giving it a google search and seeing all of the other complaints about this issue, I figured I better report my issue as well in an effort to get this looked into and resolved. Had my car completely shut off like so many of the other complaints I've seen, there would have been an interstate pile up with me at the bottom.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508098February 19, 2023
UNKNOWN OR OTHER
Dash message stated “Coolant temperature too high” before shutting off completely at a stop light. Brakes locked up and could not change the gear. Car would not turn back on, and had to get my car towed out of the middle of an intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505746February 6, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? Yes there is. I was driving on January 30th Monday and the car turned off a car almost hit me in the middle of the road. The car has been parked ever since that incident. My life is in danger. I do not feel safe and nobody seems to care. Yes the dealer I went to was Jeep Chrysler dodge in homestead and they did not care.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505232February 2, 2023
ENGINE
The contact owns a 2019 Jeep Compass. The contact stated while driving 20 MPH, the vehicle stalled, and the engine oil warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 81,987.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504544January 30, 2023
POWER TRAIN
The contact owns a 2019 Jeep Compass. The contact stated while at a stop light, the vehicle lost motive power and stalled. The contact stated that the daytime running lights running low message was displayed. The contact restarted the vehicle and the vehicle started operating normally. The vehicle was taken to an independent mechanic, and the mechanic stated that the failure was a known issue; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 95,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499777January 2, 2023
UNKNOWN OR OTHER
Several times I’ve had a “Coolant Temperature Too High” warning flash and then my car temporarily loses power before recovering. It has happened 4 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499300December 29, 2022
POWER TRAIN
Noticed oil on ground and took car in for check and mechanic said there might be a defect with transmission case as it is leaking atf. Also left transmission axle inner boot is leaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498970December 27, 2022
SERVICE BRAKES
I have a lease car with just over 37 months and was told by the dealership the brake pads and rotor need replace because I did not drive the car enough. The car has only 20k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499096December 27, 2022
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Vehicle stalled out and locked up after stopping and attempting to accelerate. The vehicles emergency brakes locked on, the vehicle could not turn off with the ignition button, and when looking under the hood the electrical components had a low buzz to it. Vehicle could not turn off emergency break, accelerate, and engine turned off...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498792December 25, 2022
ELECTRICAL SYSTEM
My car kept giving me messages transmission, check engine, your car will shut down. All messages then came across the dash and it stopped running. I took it to keep dealer they put it on the diagnostic machine. Replaced my 12v start stop battery and said it’s all good to go. Drove about 25 miles and another message came on drive around in a circle and recalibrate. Drove another mile and a message said engine will shut down and it did. Tried to start it it wouldn’t start but my brake lights and my flood light remained on and I couldn’t lock my vehicle. Checked it 8 hours later car was completely dead. Pretty sure the battery was drained It was Christmas Eve will wait until Monday to have it towed for the second time. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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