Jeep Commander Complaints

3,362 consumer complaints on file.

#10614794July 20, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF LEAKS AND WINDOWS LEAK CAUSE WATER TO FLOOD INTO THE PASSENGER SIDE OF THE TRUCK AND REAR OF THE TRUCK. ALSO CAUSE A SHORTAGE IN THE ELECTRICAL SYSTEM AND SHUTS OFF THE RADIO. DRIVER SIDE WINDOW MODULE HAS A SHORTAGE WHEN LOWERING AND RAISING WINDOWS THE LIGHTS FLASH AND RADIO GOES IN AND OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614855July 20, 2014
ELECTRICAL SYSTEM
WE JUST BOUGHT OUR JEEP AND IN THE FIRST WEEK WE HAD IT STALLED FOR NO REASON. WE TOOK IT BACK TO THE DEALERSHIP AND THEY COULDN'T NOT REPEAT THE PROBLEM. IT HAS SINCE STALLED 5 OR 6 TIMES AT VARIOUS SPEEDS. I AM CONCERNED THAT THIS IS A REAL SAFETY ISSUE AND AM AFRAID TO LET MY TEENAGE SON DRIVE THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614497July 18, 2014
STRUCTURE:BODY:DOOR
THE INTERIOR DOOR OPENING CASING CRUMBLES INTO PIECES. JEEP KNOW ABOUT THE FAULTY DESIGN AND ACTUALLY REDESIGNED THIS COMPONENT IN 2008. TO REPLACE THE DOOR HANDLE, THE ENTIRE DOOR PANEL MUST BE REPLACED - AT APPROXIMATELY $800 PER DOOR JUST FOR PARTS. THIS ITEM SHOULD HAVE BEEN RECALLED BECAUSE IT CREATES A SAFETY ISSUE FOR PEOPLE TRYING TO EXIT THE VEHICLE IN AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611232July 17, 2014
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS FLASHED AND THE VEHICLE WOULD SHIFT INTO NEUTRAL INDEPENDENTLY. THE CONTACT ALSO MENTIONED THAT THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE VEHICLE AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSFER CASE FAILED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611299July 17, 2014
WHEELS, EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN
I TOOK MY CAR TO THE RECALL TO GET THE REFLASH IN MAY OF LAST YEAR. WHEN THE WINTER CAME I TRIED USING MY 4 WHEEL DRIVE AND THE "SERVICE 4 WHEEL DRIVE" ERROR. FIX THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610576July 15, 2014
ENGINE, SERVICE BRAKES, ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY, THE ENTIRE DASHBOARD WENT BLACK AND THE CAR WENT COMPLETELY DEAD. THIS HAS HAPPENED 3 TIMES SINCE THE FIRST INCIDENT. NO LIGHTS, POWER STEERING OR BRAKES, NO POWER WINDOWS TO PUT MY HAND OUT TO WAVE CARS AROUND ME. CAR ALSO STALLS IMMEDIATELY UPON STARTING UP. ALSO ANOTHER RECURRING ISSUE IS THE ENTIRE DASHBOARD LIGHTING UP AND FLASHING, TOTAL POWER LOSS--NO POWER IN GAS PEDAL, CAR STOPS, AND THEN SUDDENLY KICKS BACK IN. I CALLED THE DEALERSHIP AND THEY SAID I MUST PAY $99.50 FOR A DIAGNOSTIC TEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610615July 15, 2014
ENGINE, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING DOWN THE HIGHWAY AND CHECK ENGINE LIGHT DINGS AND VEHICLE COMES TO A STOP, I WAS ABLE TO DRIFT OFF TO THE SIDE OF THE ROAD BUT STEERING WAS LOCKED UP. ENGINE COMPLETELY SHUT OFF. AFTER ABOUT 5 MINS I WAS ABLE TO RESTART ENGINE AND NOW THE CHECK ENGINE LIGHT BAS AND TRACTION CONTROL LIGHTS ARE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610036July 12, 2014
ELECTRICAL SYSTEM
AS I WAS CONING TO A STOP MY CAR DIED THIS HAPPENED SEVERAL TIMES ALL WHILE COMING TO A STOP. I COULD HEAR A CLICKING NOISE AND THEN THE ENGINE WOULD JUST TURN OFF. I WOULD HAVE TO PUT IT IN PARK AND RESTART THE ENGINE. *TR ITS VERY SCARY TO THINK MY CAR TURNS OFF FOR NO APPARENT REASON. THEY DID A DIAGNOSTIC BUT FOUND NOTHING NOW MY NAVIGATION DISPLAY IN THE RADIO COMES AND GOES TO A BLANK SCREEN. I ASSUME IT IS ALL CONNECTED SINCE THE ELECTRICAL SYSTEM IS ALL RELATED. WHAT NEXT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610059July 12, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
BELOW IS WHAT I SENT TO JEEP. I HAVE THEIR RESPONDENTS IN MY EMAIL. I CAN PROVED AS REQUESTED. THIS CORRESPONDENCE IS TO DOCUMENT MY CONCERN WITH THE SAFETY OF MY JEEP COMMANDER; YEAR 2006, MAKE LTD, VIN [XXX]. THERE IS AN ELECTRICAL ISSUE THAT IS CAUSING VARIOUS COMPONENTS OF THE VEHICLE TO MALFUNCTION. EXAMPLES OF THESE EPISODES ARE THE FOLLOWING: THE A/C CUTTING IN AND OUT, THE DASHBOARD FLICKERING ON AND OFF, THE SPEEDOMETER FLICKERING RADICALLY UP AND DOWN, THE AUDIO CENTER TURNING ON AND OFF, HEADLIGHTS TO FLICKER, THE TURNING SIGNALS TO NOT CORRECTLY OPERATE.? I RECENTLY REPLACED THE AUDIO UNIT BECAUSE THE MALFUNCTION CAUSED THE UNIT TO BLOW. THE PROBLEM HAS BEEN OCCURRING SINCE 2012; INITIALLY THE OCCURRENCES WERE RARE BUT HAVE BEEN INCREASING IN CONSISTENCE AND ESCALATING SINCE THEN.I TRIED ADDRESSING THE ISSUE ON 6.12.2012 AT CHAPMAN SCOTTSDALE AUTOPLEX.THE PROBLEM CONTINUED. I TRIED READDRESSING 05.01.2014 AT CHAPMAN SCOTTSDALE AUTOPLEX. I HAVE INCURRED DIRECT COST OF APPROXIMATELY $275 AND HAVE SUPPORTING DOCUMENTATION TO SUPPORT. CHAPMAN SCOTTSDALE AUTOPLEX IS STATING THAT I NEED TO REPLACE A DIMMER SWITCH FOR A COST OF $229.00. I AM NOT CONFIDENT THAT IS WILL RESOLVE THE ISSUE AND NEITHER IS THE DEALERSHIP. I ORIGINALLY PURCHASED THE VEHICLE AT ROYAL GATE DODGE CHRYSLER JEEP, INC. ON 04.24.2009. I BELIEVE THIS ISSUE IS A MATTER THAT THE MANUFACTURE SHOULD ADDRESS AND RESOLVE. THESE OCCURRENCES ARE NOT ROUTINE MAINTENANCE ITEMS. I WOULD PREFER TO ADDRESS THIS MATTER WITHOUT FILING A FORMAL CORRESPONDENCE TO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. I WILL BE PROVIDING A COPY OF THIS CORRESPONDENCE TO MY ATTORNEY [XXX] & FOR RECORD PURPOSES. PLEASE RESPOND TO THIS CORRESPONDENCE WITHIN SEVEN BUSINESS OF RECEIPT. I LOOK FORWARD TO RESOLVING THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609989July 11, 2014
POWER TRAIN, ELECTRICAL SYSTEM, STRUCTURE:BODY
I PURCHASED IN NOVEMBER 2012 AND EVER SINCE WITH EACH RAIN STORM MY INTERIOR FLOODS AND IT IS STARTING TO AFFECT ELECTRONICS. I HAVE SERVICE 4WD SYSTEM AFTER N23 RECALL AND VEHICLE WON'T SHIFT INTO 4 LO. I HAVE SERVICE PARK ASSIST AND TPMS WARNING AND HAD ALL FOUR SENSORS REPLACED WITH WARNING RECURRING. I RECENTLY STARTED LOSING ALL FOUR DOOR SPEAKERS INTERMITTENTLY AND WHEN THEY DO WORK THEY SOUND HORRIBLE. DISPLAY ON RADIO IS STARTING TO GO BLACK AND DIM. I HAVE LIGHTS ON DASH DISPLAY FLASH ON AND OFF WHEN THEY WANT. I HAVE CRAZY RPM FLUCTUATION AT IDLE AND RECENTLY TRANSMISSION FEELS LIKE IT IS TRYING TO SHIFT AND RPM FLUCTUATIONS WHEN CRUISING AT HWY SPEEDS. I HAVE BUMPED THE KEY ON MULTIPLE OCCASIONS AND THE VEHICLE IS ESSENTIALLY SHUT OFF AND STILL MOVING. MOST PROBLEMS HAVE JUST RECENTLY BEGUN AND HAVEN'T TAKEN TO DEALER YET BUT AFTER READING ABOUT MANY OF THE SAME PROBLEMS AND JEEP NOT OWNING UP TO ANY OF THEM, I DON'T HAVE THE MONEY TO CHASE PHANTOM PROBLEMS THAT THE DEALER CAN'T RECREATE AND CHANGE PARTS AND HOPE IT FIXES THE PROBLEM. I DON'T FEEL SAFE DRIVING THE VEHICLE AND HAVE TO DRY THE VEHICLE OUT AFTER EVERY RAIN. I AM ABOUT TO HAVE TO WRITE IT OFF AS A LOSS AND BUY A NEW VEHICLE WHICH WILL NOT BE A JEEP. I GUESS HUNDREDS OF PEOPLE WILL HAVE TO DIE FOR JEEP TO MAN UP AND ADMIT THEY MADE A TERRIBLE UNSAFE VEHICLE AND QUIT MAKING THEIR CUSTOMERS PAY FOR THEIR MISTAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609555July 10, 2014
ENGINE, STEERING
WHILE DRIVING ON SUNDAY JULY 6, 2014, MY VEHICLE SUDDENLY SHUT OFF AND LOST POWER STEERING. WE WERE ABLE TO PULL OFF AND RESTART THE VEHICLE. THIS HAPPENED A COUPLE OF TIMES AND THEN SEEMED TO RUN NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609226July 9, 2014
POWER TRAIN
I HAD THE N23 UPDATE DONE AND NOW I DO NOT HAVE 4 WHEEL DRIVE - THANKS CHRYSLER ANOTHER SCREW UP AND YOU WON'T FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609351July 9, 2014
ENGINE, POWER TRAIN
VEHICLE CONTINUES TO STALL. AT 40MPH, ENGINE SURGES THEN DROPS IN RPM. DROPS RPM TO THE POINT OF STALLING. IDLE AIR CONTROL (IAC) VALVE, THROTTLE POSITION SENSOR (TPS), AND EXHAUST GAS RECIRCULATION (EGR) VALVES HAVE BEEN REPLACED SIMULTANEOUSLY WITH NO CHANGE. ONLY WAY TO DRIVE IS TO MANUALLY SHIFT TO KEEP RPMS ABOVE 2,000 WHILE DRIVING AND TO USE BOTH THE BRAKE AND ACCELERATOR PEDALS TO KEEP RPM ABOVE 1,200 WHEN AT STOPS. NO OBD2 SERVICE CODES ARE EVER TRIGGERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609101July 8, 2014
POWER TRAIN
AFTER N23 RECALL WAS UPDATED 4L WILL NOT WORK. SERVICE 4WD SYSTEM MESSAGE APPEARS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608658July 7, 2014
POWER TRAIN
AT STARTUP VEHICLE INFO CENTER SHOWS SERVICE 4WD SYSTEM. VEHICLE WON'T SHIFT INTO 4WD LOW RANGE IF ATTEMPTED SERVICE 4WD MESSAGE COME ON AND STAYS ON UNTIL VEHICLE IS SHUT OFF. RECALL N23 WAS PERFORMED AND NOW CODES HAD SET STOPPING TRANSFER CASE OPERATION. CODES C1405 AND C140F CLEARED BY DEALER AND CLAIM IT IS FIXED. DEALER CHARGED FOR THIS SERVICE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607726July 2, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
ALL THE LIGHT ON MY DASH BOARD HAVE BEEN FLICKERING ON AND OFF FOR THE PAST TWO MONTHS. IT DOES NOT SEEM TO AFFECT MY ENGINE HOWEVER IT WILL COMPLETELY TAKE ALL GAUGES TO ZERO WHILE I AM DRIVING. I DROVE IT LAST NIGHT AND WHEN IT HAPPENED IT KILLED MY ALL MY LIGHTS. I CAN HEAR A CLICKING SOUND WHEN THE FLICKERING HAPPENS. IT DOESN'T CLICK CONTINUOUSLY BUT ENOUGH TO MAKE ME VERY UNEASY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607742July 2, 2014
ENGINE, POWER TRAIN
VEHICLE STALLED WHILE REVERSING INTO PARKING SPACE VEHICLE STALLS COMING TO STOPS.......MUST BE RESTARTED TO CONTINUE ON. VEHICLE REVS REALLY LOW AT IDLE, IDLES BOUNCE 200-400 RPM (BETWEEN 600-1300 RPM), THEN STALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607432July 1, 2014
ELECTRICAL SYSTEM
WHILE DRIVING, THE CAR SUDDENLY LOST ALL ELECTRICAL POWER. WE HAD TO PULL TO THE SIDE OF THE ROAD. WE TURNED THE IGNITION SWITCH COMPLETELY OFF AND THEN RE-STARTED THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607614July 1, 2014
ELECTRICAL SYSTEM
SHORTLY AFTER THE PURCHASE IN DECEMBER OF 2012, WE EXPERIENCED AN ISSUE WHERE THE ENGINE STOPPED RUNNING OR SEEMED TO STALL OUT. AFTER A FEW MINUTES OF INVESTIGATION WE REALIZED THAT OUR KNEES WERE IN PERFECT RANGE TO HIT THE KEY FOB/CHAIN AND FIGURED OUT THAT THE IGNITION HAD BEEN TURNED TO THE ACCESSORY POSITION. THE VEHICLE IMMEDIATELY STARTED AFTER WE FIGURED THIS OUT. THIS HAS HAPPENED A COMBINED 6 TIMES BETWEEN BOTH DRIVERS OF THE VEHICLE, ONE WHO IS 5'1" AND THE OTHER WHO IS 5'8" TALL. UNFORTUNATELY EXACT DATES FOR ALL OCCURRENCES ARE UNAVAILABLE OR WOULD BE ROUGH ESTIMATES, BUT HAS OCCURRED AS RECENTLY AS APRIL 10 2014. WE DIDN'T REALIZE THAT WE COULD FILE A COMPLAINT REGARDING THIS ISSUE UNTIL JUST RECENTLY WHEN SEARCHING FOR RECALLS FOR THIS VEHICLE, OTHERWISE WE WOULD HAVE DONE SO IN THE PAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607043June 30, 2014
POWER TRAIN, SERVICE BRAKES, AIR BAGS, ELECTRICAL SYSTEM
I WAS DRIVING DOWN A NEIGHBORHOOD STREET AND RE-ADJUSTED MY SEATING POSITION. WHILE DRIVING, MY KNEE SLIGHTLY BUMPED THE KEY AND TURNED OFF MY CAR WHILE IT WAS IN DRIVE. I THEN LOST POWER STEERING AND POWER BRAKES. LUCKILY I WAS MOVING SLOWLY AND COULD PULL OVER AND STOP THE CAR. I THEN TESTED IT AGAIN IN A PARKING LOT AND I DETERMINED THAT MY JEEP SHUTS OFF EVERY TIME I MOVE THE KEY WITH MY KNEE, EVEN WHILE DRIVING. POTENTIALLY VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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