Jeep Commander Complaints

3,362 consumer complaints on file.

#10661603December 2, 2014
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661472December 1, 2014
VEHICLE SPEED CONTROL
I WAS TRAVELING WITH THE CRUISE CONTROL ENGAGED AND I DISENGAGED TO WORK AROUND SOME SLOWER CARS. WHEN I RE ENGAGED THE SPEED CONTROL IT CAUSED THE VEHICLE TO SHIFT DOWN TO LOWER GEARS AND SPED AHEAD TO AROUND 80 MPH BEFORE I WAS ABLE TO DISENGAGE IT. HAS THERE BEEN A RECALL FOR THIS PROBLEM? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661353November 30, 2014
ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS
ON 2/11/14 TOOK VEHICLE INTO THE CHRYSLER DEALERSHIP BECAUSE OF THE STARTER MOTOR NOT WORKING PROPERLY AND IT HAD TURNED OFF WHILE I WAS DRIVING ON SEVERAL OCCASIONS. THEY HAD TO REPLACE THE STARTER MOTOR AND I HAD TO PAY FOR IT. AFTER THIS THE AIR BAG LIGHT WENT ON AND I WOULD THINK THIS IS A SAFETY ISSUE AND I SHOULD NOT HAD TO PAY FOR ANY OF THIS. BUT I DID. THEY TOLD ME THEY HAD TO REPLACE A SHORT IN THE HARNESS PART #5143387AA. ALSO, THE SAID THE DRIVER SEAT BELT WAS CAUSING AIR BAG LIGHT TO GO ON. THIS WAS A DEFECT. I BELIEVE THAT IF THESE ARE RECALLS AND SAFETY ISSUES FROM CHRYSLER AND I HAD TO PAY FOR THEM I WOULD THINK THAT CHRYSLER SHOULD REIMBURSE ME FOR TAKING CARE OF THESE PROBLEMS BEFORE SOMETHING BAD REALLY HAPPENED. I AM ALWAYS MAINTAINING MY VEHICLE AND I AM VERY GLAD THAT I HAVE TAKEN CARE OF THESE PROBLEMS. I WOULD APPRECIATE A EMAIL BACK AND HOPEFULLY A REFUND FOR PAYING FOR SOMETHING THAT SHOULD HAVE BEEN A RECALL. I HAVE ALL OF MY RECORDS AND RECEIPTS IF YOU NEED COPIES. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661166November 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND CRASHED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE MULTIPLE UNKNOWN REPAIRS WERE MADE. THE FAILURE RECURRED MULTIPLE TIMES AFTER THE REPAIRS WERE MADE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN PROVIDED WAS NOT VALID. THE FAILURE MILEAGE WAS 79,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10661113November 26, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE ATTEMPTING TO GET ON THE HIGHWAY THE JEEP LOST POWER AT APPROXIMATELY 35MPH FROM THE ON RAMP ON TO THE RIGHT LANE OF THE FREEWAY. ALL THE LIGHTS SHUT OFF, ALL THE GAUGES SHUT DOWN, AND THE VEHICLE BEGAN TO SLOW DOWN. IT LASTED APPROXIMATELY 4-5 SECONDS, AND AFTER STEPPING ON THE ACCELERATOR, THE JEEP RE-ENGAGED AND WAS ABLE TO BE DRIVEN TO A SAFE DESTINATION. THE JEEP IS UNDER RECALL P41 FOR IGNITION SWITCH ISSUES, WHICH MAY OR MAY NOT BE CAUSING THE ISSUES, BUT THE PARTS ARE NOT AVAILABLE FROM CHRYSLER. THE PARTS HAVE NOT BEEN MANUFACTURED AND/OR DISTRIBUTED. IT IS POSSIBLE THE VEHICLE HAS A BAD CONTROL MODULE. THE RECALL FOR FAULTY CONTROL MODULES WAS ISSUED SEPT. 21, 2014 BUT THIS MAKE AND MODEL WAS NOT COVERED IN THAT RECALL ... ALTHOUGH IT SEEMS LIKELY IT IS HAVING SIMILAR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660865November 25, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 193,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660929November 25, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
AS I DRIVING DOWN THE HIGHWAY I CAN BE GOING BETWEEN 40-60 MPH AND IF I LET OFF THE GAS AND JUST COAST AND THEN GIVE IT GAS AGAIN ITS LIKE IT IS IN NEUTRAL AND IT CONTINUES TO DO THIS UNTIL THE CAR IS GOING 20 MPH OR UNDER AND IT IS VERY DANGEROUS IT HAS CAUSED ME TO ALMOST HAVE SEVERAL WRECKS AND I HAVE 5 KIDS WHICH WERE WITH ME IN THE CAR EACH TIME THIS HAS HAPPENED TO ME SOMETHING NEEDS TO BE DONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661007November 25, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE ENGINE WARNING LIGHT ALSO ILLUMINATED. THE VEHICLE WAS RESTARTED AND TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. A MONTH LATER, THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INFORMED THE CONTACT THAT THE PART WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100,000. UPDATED 03/10/15*LJ UPDATED 9/7/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660546November 24, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH ATTEMPTING TO STOP, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660700November 24, 2014
ELECTRICAL SYSTEM
ALL DASH INDICATOR LIGHTS WOULD BLINK ON AND OFF; TWO TIMES ENGINE CUT-OFF WHILE DRIVING ON HIGHWAY ( DRIVERS KNEE WAS NOT NEAR IGNITION KEY AS A CAUSE THAT HAS BEEN BLAMED ). FAULTY IGNITION SWITCH WAS DIAGNOSED AND REPLACED AT AUTHORIZED DEALER [ MONROEVILLE CHRYSLER JEEP, MONROEVILLE PA., MAY 28,2013 ] AT MY EXPENSE. NO PROBLEMS SINCE REPAIR. RECALL NOTICE P41 /NHTSA 14V-438 FOR IGNITION SWITCH RECEIVED SEPT 2014. DOCUMENTATION OF REPAIR FOR REIMBURSEMENT WAS PROVIDED AS PER REQUESTED INFORMATION IN RECALL NOTICE. CHRYSLER CUSTOMER ASSISTANCE IS REFUSING TO REIMBURSE ($211.45). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660727November 24, 2014
POWER TRAIN
SAFETY RECALL N23. I TOOK THIS VEHICLE IN FOR THE RECALL IN APRIL 2014. I WAS TOLD THE RECALL HAD ALREADY BEEN PERFORMED & NO WORK WAS NEEDED. THEY COULD NOT GIVE ME A DATE OF THE PREVIOUS UPDATE FOR THIS RECALL. SO THE RECALL WAS PERFORMED ON MY VEHICLE AT SOME TIME. NOW I HAVE A CONSTANT ERROR FLASHING "SERVICE 4WD SYSTEM." THIS VEHICLE ALSO HAS NO WORKING 4WD LOW. I FEEL THIS IS A DIRECT RESULT OF THE SOFTWARE UPDATE THAT WAS USED FOR THIS RECALL. I DO NOT FEEL THAT A SOFTWARE UPDATE WILL CORRECT A CRACKED OR DAMAGED CIRCUIT BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660344November 23, 2014
POWER TRAIN, STEERING, SERVICE BRAKES
WHILE DRIVING OUT TO MY PARENT'S WITH MY DAUGHTERS MY JEEP JUST SHUT DOWN,{STALLED} WHILE GOING 50-55 MPH. LOST POWER STEERING AND BRAKES, HAD TO SHIFT INTO NEUTRAL AND RE START. THIS HAPPENED FOUR MORE TIMES IN THE NEXT 8.4 MILES. AFTER DROPPING OF MY KIDS MY HUSBAND FOLLOWED ME TO THE DEALERSHIP TO DROP IT OFF. ABOUT 9 MILES AWAY, AND IT SHUT DOWN 6 MORE TIMES AT VARIOUS SPEEDS. DEALER DOES NOT KNOW WHAT'S WRONG AND IS WAITING UNTIL MONDAY TO GET A RESPONSE FROM CHRYSLER HEAD QUARTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660254November 22, 2014
POWER TRAIN
MY SERVICE PARK ASSIST LIGHT HAS BEEN ILLUMINATING ON AND OFF FOR YEARS. IT WILL STALL OUT OF NO WHERE AND NOTHING WORKS. TODAY I WAS GOING UP A HILL AND THE SAME THING HAPPENED. I WAS TOLD BY THE DEALER IT IS MY ELECTRONIC SHIFT MODULE. THEY ALSO TOLD ME THAT THIS IS VERY COMMON, ALMOST ALL OF THESE JEEPS HAVE TO HAVE THIS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659955November 21, 2014
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO AVOID A CRASH WITH ANOTHER VEHICLE BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES AND THE FRONT PASSENGER SUSTAINED CHEST AND BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 117,500.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10660011November 21, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. WITHIN LESS THAN TWO WEEKS OF OWNING THE VEHICLE, IT STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER SEVERAL TIMES FOR VARIOUS REPAIRS THAT DID NOT REMEDY THE FAILURE. THE SERVICE ENGINE SENSOR ILLUMINATED BEFORE AND AFTER THE REPAIRS FROM THE DEALER. THE AUTHORIZED DEALER REPLACED THE ELECTRICAL SWITCH FOR THE TRANSMISSION, BUT THE FAILURE RECURRED. WHILE TRAVELING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND WAS WAITING FOR THE PART TO MAKE AN APPOINTMENT TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO THE INTERMITTENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT WAS NOT ABLE TO CONFIRM WHEN THE PART AND REMEDY WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659620November 20, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PREVIOUSLY OWNED JEEP COMMANDER WAS PURCHASED FROM A CHRYSLER DEALERSHIP IN 2012. SINCE THEN WE HAVE HAD UNUSUALLY SHORT BATTERY LIFE: THE BATTERY IN THE CAR HAS HAD TO BE REPLACED 2 TIMES IN THE PAST TWO YEARS (WARRANTIED 3 YEAR BATTERY LIFE FROM MANUFACTURER). ADDITIONALLY, THE CAR HAS FAILED TO START ATLEAST 5 TIMES IN THE PAST TWO YEARS. THE BATTERY POWER WILL BE FINE, BUT THE IGNITION WILL REFUSE TO ENGAGE(NO CLICKING SOUND.) IF ANOTHER BATTERY IS HOOKED UP TO THE ENGINE, IT WILL START JUST FINE WITHOUT ANY WAITING PERIOD TO CHARGE BATTERY SINCE THE CAR'S BATTERY WILL STILL BE FULLY CHARGED. TODAY THE ENGINE WOULDN'T TURN OVER AT ALL AND WE FINALLY BROUGHT THE CAR TO THE DEALERSHIP FOR THEM FIGURE OUT WHAT IS GOING ON SINCE WE WEREN'T ABLE TO JUMP THE ENGINE THIS TIME. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP BEFORE, AND THE TECHNICIANS WERE UNABLE TO IDENTIFY ANY PROBLEM, SO IT SHOULDN'T BE A BROKEN OR WORN DOWN PART(ESPECIALLY SINCE WE'VE BEEN HAVING THIS PROBLEM SINCE THE 60,000/4 YEAR OLD MARK). ADDITIONALLY, THE CAR WILL NOT DISPLAY ANY FAULT MESSAGES, SO IT EITHER CAN'T SENSE THE IGNITION PROBLEM, OR HASN'T BEEN PROGRAM TO UNDERSTAND THERE ARE POWER ANOMALIES IN THE STARTER/IGNITION SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659713November 20, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED WHEN THE CRUISE CONTROL WAS ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT HAD QUICKLY ENGAGED THE BRAKE PEDAL TO DECELERATE AND DISENGAGED THE CRUISE CONTROL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659448November 19, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659485November 19, 2014
ELECTRICAL SYSTEM
DRIVING DOWN THE ROAD AT 65MPH AND THE SPEEDOMETER AND TACH WILL GO TO 0 AND THEN BACK UP TO OPERATING SPEED. WARNING LIGHTS ON DASH WILL COME ON AND OFF ALONG WITH THE FAN FOR HEATER AND AIR. CHRYSLER RECALLED THESE EXACT ISSUES IN JULY STATING " SOME JEEP COMMANDER VEHICLES MAY EXPERIENCE AN UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING WHICH MAY RESULT IN LOSS OF ENGINE POWER, POWER STEERING, AND BRAKING ASSIST INCREASING THE RISK OF A CRASH AND DISABLING ONE OR MORE OF THE VEHICLES SAFETY FEATURES INCLUDING THE FRONTAL AIRBAGS. UNTIL THIS REPAIR IS COMPLETED THE VEHICLE CAN BE DRIVEN". MY ONLY QUESTION IS FOR HOW LONG? HOW LONG UNTIL SOMEONE IS INJURED OR DEAD FROM THE VEHICLE LOSING POWER. ON CHRYSLER RECALL WEBSITE FOR THIS VEHICLE IT STATED THEY WERE TO ISSUE ANOTHER LETTER OR INFORMATION ON THIS ISSUE IN SEPTEMBER. IT IS NOW NOVEMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659248November 19, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V438000 (AIR BAGS). THE CONTACT INQUIRED ABOUT PART AVAILABILITY AND WAS INFORMED THAT IT WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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