Jeep Commander Complaints

3,362 consumer complaints on file.

#10691502March 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691573March 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691169February 27, 2015
ELECTRICAL SYSTEM, ENGINE
IN JAN 2015 OUR KEY FOB GOT STUCK IN THE IGNITION OF OUR 2008 JEEP COMMANDER. A DAY LATER,WE WERE ABLE TO FREE IT. ON 2/19/15 IT WOULD NOT START AND WE HAD TO HAVE IT JUMP STARTED TWICE. ONCE STARTED IT DROVE WITHOUT ISSUES FOR 3 DAYS. THEN ON 2/23/15, THE JEEP WOULD NOT START AND THE KEY FOB GOT STUCK IN THE IGNITION. THE JEEP COULD NOT MOVE AND COULD NOT BE TAKEN OUT OF PARK. THE ONLY THING THAT WORKED WERE THE LIGHTS. WE TRIED TO JUMP START THE VEHICLE AND TRIED EVERYTHING WE COULD THINK OF TO RELEASE THE KEY FROM THE IGNITION. THE FOB WOULD NOT RELEASE SO WE HAD TO HAVE THE JEEP TOWED TO THE DEALERSHIP WHERE WE PURCHASED IT. THE MECHANIC TESTED THE JEEP (BATTERY TESTED FINE). THEY CALLED CHRYSLER TO SEE IF THEY HAD ANY PARTS TO FIX THE ISSUE AND DISCOVERED THAT THE ISSUE WITH OUR JEEP WAS A FAULTY IGNITION. THE MECHANIC GOT THE FOB RELEASED FROM THE IGNITION BY UNPLUGGING THE BATTERY. HE COULD NOT GUARANTEE HOW LONG THIS WOULD WORK. WE CALLED THE RECALL HOTLINE AND CONFIRMED OUR JEEP COMMANDER WAS LISTED ON RECALL P57. HOWEVER, CHRYSLER HAS NO FIX AT THIS TIME. THE HOTLINE ADVISED US TO GET A HOLD OF A CHRYSLER DEALERSHIP AND GET A RENTAL CAR FREE OF CHARGE THROUGH THEM UNTIL THE JEEP COULD BE FIXED (AT AN UNKNOWN FUTURE DATE). THE LOCAL CHRYSLER DEALERSHIP REFUSED TO GIVE US A RENTAL AND SAID THEY COULD NOT LOOK AT THE JEEP FOR A FEW WEEKS. ON 2/28 THE JEEP WOULD NOT START AGAIN SO WE HAD TO PURCHASE A NEW BATTERY (AT OUR EXPENSE). BECAUSE OF THE P57 IGNITION RECALL WE ARE WORRIED THAT WE HAVE AN UNRELIABLE VEHICLE AND THAT IT COULD ALSO STALL WHILE DRIVING AND CAUSE AN ACCIDENT WITH INJURY OR DEATH. WE FEEL UNSAFE IN THE JEEP! WE WANT CHRYSLER TO FIX THESE UNSAFE IGNITIONS IMMEDIATELY AND IN THE MEANTIME PROVIDE US FREE ALTERNATIVE TRANSPORTATION AND REIMBURSEMENT FOR OUR EXPENSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690891February 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690790February 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690824February 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690591February 25, 2015
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT 10 MPH, THE STEERING WHEEL SEIZED. THE CONTACT SHIFTED INTO PARK AND TURNED THE KEY TO THE OFF AND THEN TO THE ON POSITION IN ORDER TO REGAIN FUNCTION OF THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690264February 24, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690304February 24, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND ALL LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HOWEVER, THE FAILURE RECURRED AND THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE VEHICLE STALLED. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 156,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10689893February 23, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,971. UPDATED 3/31/15*CN UPDATED 9/25/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689907February 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE IGNITION SWITCH WAS EXTREMELY LOOSE; HOWEVER, THE KEY WOULD REMAIN SECURE IN THE CYLINDER. THE FAILURE BECAME PROGRESSIVELY WORSE OVER A PERIOD OF TIME. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690104February 23, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690106February 23, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690155February 23, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHEN SHIFTING OUT OF PARK, JEEP WILL SHIFT HARD AND LIGHTS AROUND PRND ARE ILLUMINATED AND ERROR MESSAGE "SERVICE PARK ASSIST SYSTEM" IS DISPLAYED. WHEN THIS HAPPENS, YOU HAVE TO PUT CAR BACK IN PARK AND TURN IT TO THE OFF POSITION TO RESET. SOMETIMES THIS CLEARS IT,SOMETIMES IT DOESN'T. AFTER ABOUT 4 TIMES IN A ROW, THE CHECK ENGINE LIGHT COMES ON AND STAYS ON FOR DAYS AT A TIME. THIS ISSUE ALSO HAPPENS WHEN THE CAR IS IN DRIVE AND YOU ARE ACTUALLY DRIVING DOWN THE ROAD. IT HAS CAUSED ME TO BE REAR ENDED ONCE AND ALMOST REAR ENDED MANY MORE TIMES. LUCKILY WHEN I WAS REAR ENDED, WE WERE IN A PARKING LOT AND ONLY TRAVELING AT A SLOW SPEED SO THERE WAS NO DAMAGE/INJURIES. THIS IS BEGINNING TO HAPPEN ON A DAILY BASIS AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED DUE TO JEEP'S DENIAL THERE IS A PROBLEM AND REFUSAL TO FIX THE ISSUE. I HAVE TAKEN MY CAR INTO THE DEALER MULTIPLE TIMES BUT THEY ARE UNABLE TO RECREATE THE ISSUE AND THEREFORE SAY THERE IS NO PROBLEM. AN AUTO PARTS STORE WAS ABLE TO PULL A CODE ONE TIME (U0404) BUT COULDN'T DETERMINE THE MEANING BEHIND THE CODE AND COULDN'T TELL ME WHAT TO DO TO FIX THE PROBLEM. I HAVE FOUND THROUGH A PRIOR GOOGLE SEARCH THAT THIS ISSUE HAS BEEN REPORTED BEFORE AND THAT A PRIOR RECALL WAS ISSUED FOR THIS PROBLEM. OF COURSE, MY CAR AND APPARENTLY EVERYONE ELSE'S WEREN'T PART OF THE RECALL AND ARE THEREFORE STILL NOT REPAIRED CONSIDERING THE PART TO FIX THE PROBLEM COSTS AROUND $1,000 BEFORE LABOR CHARGES! I HOPE SOMEONE CAN FORCE JEEP TO FIX THESE VEHICLES BEFORE SOMEONE LOSES THEIR LIFE BECAUSE OF IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689549February 20, 2015
ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 60 MPH, JEEP ENGINE AND ALL ELECTRICAL AND POWER SYSTEMS SHUTOFF FOR A SECOND AND TURNED BACK ON. THIS HAPPENED A SECOND TIME A FEW MINUTES LATER GOING THE SAME SPEED. VERY DANGEROUS WHILE DRIVING ON I75 THROUGH CINCINNATI WITH A LOT OF TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689637February 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684249February 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE WIN MODULE FAILED, WHICH CORRELATED TO THE IGNITION SWITCH. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AN STATED THAT THEY WERE ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684276February 19, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING 30 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684290February 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE CONTACT MENTIONED THAT ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684342February 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 280,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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