Jeep Commander Complaints

3,362 consumer complaints on file.

#10705553April 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. AFTER SHUTTING OFF THE VEHICLE, THE CONTACT WAS UNABLE TO RESTART THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE CONTACT INDICATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705558April 14, 2015
ELECTRICAL SYSTEM, ENGINE, STEERING
THE IGNITION SWITCH POSITION MAKES UNINTENDED POSITION CHANGES WHILE DRIVING. THIS HAS HAPPENED ON SEVERAL OCCASIONS AND HAS RESULTED IN TWO NEAR-MISS ACCIDENTS. ADDITIONALLY, ON OCCASION, THE SWITCH WON'T ALLOW THE CAR TO START, AND ALL POWER IS DEAD DESPITE A NEW BATTERY. WE HAVE BEEN DEALING WITH THIS ISSUE FOR A LONG TIME. RECEIVED RECALL NOTICE IN SEPT 2014, BUT CHRYSLER CONTENDS THAT PART IS STILL NOT AVAILABLE, AND THAT THE CAR IS SAFE TO DRIVE. THIS CAR IS NOT SAFE TO DRIVE! I HAVE CALLED CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 1-800-853-1403 MULTIPLE TIMES AND HAVE WAITED FOR AN HOUR ON A COUPLE OF OCCASIONS WITHOUT A PICK UP. THIS IS ALSO NOT ACCEPTABLE. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705634April 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/26/15*CN UPDATED 05/29/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705652April 14, 2015
SEAT BELTS:REAR/OTHER, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE REAR SEAT BELTS FAILED TO BUCKLE. ALSO, THE FRONT DRIVER AND PASSENGER SIDE HEAD RESTS FAILED TO PUSH UP. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705686April 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE AT A STOP LIGHT, THE VEHICLE ACCELERATED AND STOPPED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY IGNITION SWITCH THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 147,000...UPDATED 05-27-15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705265April 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705097April 11, 2015
SEAT BELTS
I HAVE BEEN HAVING TROUBLE GETTING MY BOTH OF MY FRONT SEAT BELTS TO LATCH. I HAVE TO HOLD THE RED BUTTON DOWN FOR IT TO ATTACH. THEN ON APRIL 3, 2015, EVEN THOUGH MY FRONT SEAT PASSENGER LATCHED THE SEAT BELT, THE SENSOR NEVER QUIT CHIMING. THE DEALERSHIP, MACK GRUBBS MOTORS, IN COLUMBIA, MS HAS NOT BEEN ABLE TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704924April 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE CONTACT INDICATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE FAILURE WAS NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704925April 10, 2015
ENGINE, AIR BAGS, POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. WHILE PARKED, THE VEHICLE AUTOMATICALLY WENT INTO REVERSE. ALSO, THE CONTACT STATED THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 158,757. MA 10/6 THE CONSUMER STATED THE WHILE DRIVING THE VEHICLE WOULD STALL. WHEN THE VEHICLE WAS IN PARK IT WOULD ROLL BACKWARDS. ALSO, THE AIR BAG LIGHT WOULD TURN OF AND ON, THE DASH LIGHTS WOULD FLASH, AND ANTILOCK ON THE DASH TURNS ON AND OFF. WHEN COMING TO A STOP THE VEHICLE WOULD MAKE A GRINDING NOISE. THE VEHICLE WAS TAKING TO THE DEALER WHO ADVISED THE VEHICLE COULD NOT BE REPAIRED. UPDATED 3/28/2016*JS UPDATED 10/05/2015*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704947April 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR ON SEVERAL OCCASIONS. THE TECHNICIAN REPLACED THE ALTERNATOR; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705015April 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 05-26-15 *BF UPDATED 6/30/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704605April 9, 2015
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT THE IGNITION KEY MOVED FROM THE ON TO OFF POSITION INDEPENDENTLY. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. UPDATED 8/19/15*CN UPDATED 10/05/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704649April 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. ....UPDATED 07/23/15 *BF THE CONSUMER STATED CHRYSLER HAS FAILED TO COMPLY WITH THE ALLOTTED TIME TO REPAIR A FACTORY RECALL. UPDATED 08/26/15.*JB UPDATED 11/24/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703757April 5, 2015
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
I WAS DRIVING ON THE EXPRESS WAY DO 70 MPH AND WE HIT A BUMP AND THE JEEP LOST ALL POWER. IT SHUT RIGHT OFF. THANK FULLY WE WERE IN THE OUTSIDE LANE AND COULD GET PULLED OVER. THE CHECK ENGINE LIGHT CAME ON. ONCE WE GOT PULLED OVER WE SHUT THE KEY OFF AND STARTED IT BACK UP AND IT WAS FINE. BUT THE CHECK ENGINE LIGHT STAYED ON.THERE HAS BEEN A RECALL ON THE IGNITION SWITCH SINCE JUNE OF 2014 AND THE DEALERSHIP KEEPS TELLING ME THEY DON'T HAVE THE PARTS. THIS IS MY ONLY VEHICLE AND I HAVE A CHILD AND DO NOT WANT TO DRIVE IT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703823April 5, 2015
ELECTRICAL SYSTEM
MORE THAN ONCE OUR JEEP COMMANDER, WHILE DRIVING ON THE STREET OR AT HIGHWAY SPEEDS, HAS TURNED OFF ON ITS OWN. WHEN THE CAR TURNS OFF YOU LOSE NEARLY ALL BRAKING AND STEERING POWER. LUCKILY NO ONE HAS BEEN HURT, YET. THIS SEEMS TO BE RELATED TO THE RECENT JEEP IGNITION RECALL, YET NO PART IS AVAILABLE TO ACTUALLY FIX THIS PROBLEM. BECAUSE THIS PROBLEM IS POTENTIALLY LIFE THREATENING, WE HAVE NO CHOICE BUT TO DISCONTINUE USE OF THE CAR WHICH MEANS WE WERE FORCED TO BUY ANOTHER CAR UNTIL OUR JEEP CAN BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703485April 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY AND ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 91,000. UPDATED 5/20/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703581April 3, 2015
ELECTRICAL SYSTEM, STEERING, SUSPENSION
MY WIFE AND I WERE COMING OUT OF A PARKING LOT IN ROWLAND HEIGHTS TURNING RIGHT UNTO COLIMA BLVD. THE CAR, A JEEP COMMANDER 2007, SHUT OFF ALL OF A SUDDEN. THIS CAR HAS BEEN RECALLED(P41) BUT BECAUSE NO PARTS ARE AVAILABLE IT HAS NOT BEEN FIXED BY CHRYSLER. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED BUT IT WAS THE FIRST TIME WITH MY WIFE IN THE CAR. IT WAS A GOOD THING THERE WAS NO TRAFFIC AT THIS TIME (ABOUT 4:00PM) I CALLED THE DEALERSHIP WE DEAL WITH AND ALSO SENT A LETTER TO THE TRAFFIC SAFETY ADMINISTRATION IN WASHINGTON D. C. I WAS CONTACTED BY MR. JIM BURKE AND WE SET UP A TIME TO MEET MARCH 31 AT THE CHRYSLER DEALERSHIP IN VICTORVILLE. ACCORDING TO MR. BURKE HE IS NOT ASSOCIATED WITH CHRYSLER. MR. BURKE INSPECTED THE CAR ON THE 31ST OF MARCH. IT ALSO HAPPENED ON THE MORNING OF MARCH 31ST ABOUT 100 YARDS FROM OUR HOUSE THE CAR SHUT OFF AGAIN. THIS IS ABOUT THE FIFTH OR SIXTH TIME THIS HAS HAPPENED . THE FIRST TIME THROUGH THE FOURTH TIME IT WAS ALWAYS LATE IN THE EVENING USUALLY ON A SATURDAY. I'M REALLY FRUSTRATED WITH THIS PROCESS. MY WIFE IS RIGHT WHY SEND OUT A RECALL NOTICE IF NO PART WILL BE AVAILABLE? I WOULD LIKE TO GET MY CAR REPAIRED SO THAT WE ARE NOT INVOLVED IN AN ACCIDENT DUE TO THIS RECALL BY CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703631April 3, 2015
ENGINE
ENGINE LIGHT COME ON, AND STAYED ON. CHECKED OBVIOUS ENGINE PROBLEMS, OIL, BELT, GAS CAP, ETC. NO OBVIOUS CAUSE. TOOK TO LOCAL MECHANIC. CHECKED CODE AND RESET. ADVISED IT HAD TO DO WITH CENTER CONSOLE SHIFT LINKAGE? ADVISED TO BRING BACK AS SOON AS COMES ON AGAIN. THIS IS HOWEVER NOT THE FIRST TIME THE LIGHT HAS COME ON FOR NO APPARENT REASON. HAVE HAD TO PULL OVER AT LEAST TWICE BEFORE ON INTERSTATE TO CHECK ENGINE. NO CAUSE FOUND. AFTER SEVERAL RESTARTS, LIGHT DID NOT COME ON, AND CAR RAN, THOUGH SLUGGISH AND AT TIME LABORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703070April 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT ACCORDING TO THE NOTICE A SECOND NOTIFICATION WILL BE SENT IN SEPTEMBER OF 2015. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703091April 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER 4X2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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