Jeep Commander Complaints

3,362 consumer complaints on file.

#10783378October 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783418October 19, 2015
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
I CANNOT "SAFELY" DRIVE MY VEHICLE AS THE CAR GOES INTO NEUTRAL ON IT'S OWN? THERE HAVE BEEN MANY A TIMES THAT I HAVE BEEN ON THE HIGHWAY TRAVELING 55 MPH OR MORE AND ALL OF A SUDDEN, THE CAR WOULD SLIGHTLY JERK AND THEN LOOSE COMPLETE POWER. I WOULD STEP ON THE ACCELERATOR BUT NO CHANGE, I WOULD SIMPLY PULL OFF TO THE SIDE OF THE HIGHWAY. WAIT A FEW MINUTES AND EVENTUALLY THE CAR WOULD START UP AGAIN? THE HEADLIGHTS AND INTERIOR LIGHTS GO OFF AND ON? THE FACE PLATE TO THE RADIO SYSTEM GETS HOT? AND HAS AFFECTED THE ILLUMINATION OF THE DASHBOARD INSTRUMENTAL LIGHTING? THIS IS NOT A VIN THING BUT A JEEP COMMANDER THING? SUCH AN ATTRACTIVE VEHICLE WITH SO MANY MANY ISSUES? SAFETY ISSUES. AND THE COMPANY HAS YET TO FULFILL THE RECALLS? ITS BEEN MORE THAN A YEAR? DEALERS KEEP TELLING THE CONSUMERS, THE PART ISN'T AVAILABLE YET? I NEED TO BE ABLE TO DRIVE TO WORK, THIS HAS COST ME ADDITIONAL MONEY TO BUY A RELIABLE VEHICLE TO GET ME TO WORK. I PAID OVER $35,000 FOR IT, AND MEANWHILE IT SITS IN THE GARAGE. A LOT OF MONEY FOR YOUR AVERAGE JOE TO FORK OUT. WHO'S GOING TO FORCE THE MANUFACTURER TO HONOR THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783507October 19, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN THE VEHICLE, THE IGNITION WAS TURNED TO THE ON POSITION AND THE POWER TRAIN FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782813October 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED BUT PARTS TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS WERE AVAILABLE. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782825October 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782841October 16, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLES DETACHED FROM THE VEHICLE CAUSING THE HANDLES TO SEPARATE FROM THE DOOR FRAME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DRIVER SIDE AND AN UNKNOWN REAR DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 01/12/16*LJ; UPDATED 4/20/18 *JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782839October 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782853October 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782860October 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782867October 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782880October 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT IN ORDER TO PREVENT THE VEHICLE FROM STALLING, THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782932October 16, 2015
ELECTRICAL SYSTEM
JEEP WILL NOT REPAIR MY VEHICLE. I HAVE ATTEMPTED TO SCHEDULE THE IGNITION SWITCH RECALL REPAIR FOR A YEAR. THE DEALERSHIP ALLEGES THAT IT DOES NOT HAVE THE PARTS. THIS VEHICLE IS UNSAFE TO DRIVE. THREE DRIVERS IN OUR FAMILY HAVE EXPERIENCED SUDDEN SHUT-OFF OF THE VEHICLE WHILE DRIVING ON CITY STREETS AND THE HIGHWAY. WE HAVE BEEN FORTUNATE THAT WE HAVE NOT BEEN INVOLVED IN ANY ACCIDENTS AS A RESULT. WE ARE NOT ABLE TO COMPLETELY DISCONTINUE OUR USE OF THE VEHICLE, BUT HAVE BEEN FORCED TO USE OTHER TRANSPORTATION WHENEVER POSSIBLE OUT OF FEAR THAT THE VEHICLE WILL SHUT OFF WHILE DRIVING AND CAUSE AN ACCIDENT. WE ARE NOT IN A FINANCIAL POSITION TO SELL THE VEHICLE, ESPECIALLY IN ITS DEFECTIVE CONDITION. I WOULD NOT, IN GOOD CONSCIENCE, BE ABLE TO OFFER THE VEHICLE FOR SALE WITHOUT DISCLOSING THE DEFECT, AND I WOULD OWE MORE ON THE OUTSTANDING LOAN THAN THE AMOUNT FOR WHICH I COULD SELL IT. THIS IS OUTRAGEOUS THAT JEEP WILL NOT REPAIR THE VEHICLE. HOW CAN IT TAKE MORE THAN A YEAR TO PRODUCE THE PART(S)? HOW CAN THEY CONTINUE TO PRODUCE NEW VEHICLES WHILE IGNORING THIS PROBLEM? YOUR NOTICE STATES THAT THE NHTSA IS SINCERELY CONCERNED ABOUT MY SAFETY, SO I'M CONFUSED AS TO WHY JEEP IS PERMITTED TO MAKE THIS MATTER SUCH A LOW PRIORITY (OR COMPLETELY IGNORE THE PROBLEM). PLEASE HELP, I DON'T WANT TO BECOME YOUR NEXT STATISTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782951October 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782954October 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782988October 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783001October 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING AT VARIOUS SPEEDS AND COMING TO A COMPLETE STOP, THE VEHICLE STALLED. THE VEHICLE WOULD RESTART AFTER THE INITIAL ATTEMPT. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782524October 15, 2015
STEERING
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE GEAR SHIFT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. HOWEVER THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE VEHICLE TRANSMISSION FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. UPDATE 01/15/16 MA UPDATE 04/19/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782541October 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 2 MPH IN REVERSE, THE VEHICLE STALLED AS THE BRAKE PEDAL WAS DEPRESSED AND SHIFTED INTO THE DRIVE POSITION. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782307October 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. IN ADDITION, WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART ON ITS OWN. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS NO FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782315October 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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