Jeep Commander Complaints

3,362 consumer complaints on file.

#11483053September 6, 2022
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
The sunroof on my 2008 Jeep Commander leaks profusely, even in mundane conditions like a rain sprinkle or carwash. Throughout the year, whenever there is a rain downpour, water leaks through the sunroof and side posts to the point that water is sloshing and splashing around as I drive, and splashes up on me when I stop. Through online research, I've learned that Chrysler refuses to address and correct the faulty drainage tubes causing the leaky sunroofs, nor does Chrysler honor warranty claims for these sunroofs despite issuing at least 7 Technical Service Bulletins about its vehicles’ faulty drainage tubes and leaking sunroofs between 1999 and 2010, the class action lawsuit says. I am now having to spend hundreds, if not thousands, to have the sunroof and side post drainage channels repaired. Thousands of other Jeep owners have had this same issue. I implore you to please hold Jeep/Chrysler accountable, and force them to rectify this faulty, defective, and poorly manufactured product that they call a "sunroof", which is actually just an open portal for water to soak us both literally and monetarily. Because of recent hail storms locally, no repair shop is even able to look at my Jeep's sunroof until November. So that means I'll have to continue arriving to work and other destinations soaking wet. Looking forward to your response and action on this matter. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481786August 29, 2022
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
The contact owns a 2008 Jeep Commander. The contact stated while driving in a parking lot, she was informed that there was a metal part hanging underneath the rear subframe of the vehicle. The contact drove to her residence, where she noticed the failure. The vehicle was taken to an independent mechanic where it was diagnosed that the gas tank support had detached and needed to be replaced; however, the part was not available. An unknown dealer was notified of the failure and informed the contact that the part was not available. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481185August 25, 2022
ENGINE
The engine failed while driving at major intersection. Multiple individuals had to assist and avoid causing an accident. After a week at diagnostic Jeep service department, techs determined compression failure in cylinders 2 and 4 with 0 psi. There no codes or check engine lights other than a brief blinking right before failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480617August 22, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, FUEL/PROPULSION SYSTEM
The electrical system of my car malfunctioned intermittently causing lights, ac, and the engine itself to go off and on in the middle of the freeway. There was a recall on the 2010 Jeep Commander (same as my car) for faulty electrical system, yet my VIN was excluded. I believe it should have been included in the recall and this faulty electrical system was the cause of multiple repairs done at my expense to the tune of a couple thousand dollars. I ask for a query into this. The electrical system is the nexus of a car’s mechanical system and if not functioning correctly causes all else to eventually fail. The lights would not turn off after I turned them off, removed keys, and exited vehicle. Various lights would flash on the dashboard then suddenly disappear not providing enough time to read them. Many or all dashboard lights and AC would go out intermittently sometimes reappearing shortly later. Sometimes the car would shock me while driving on the freeway and therefore poses a safety threat to everyone else and me. Ultimately the engine went out while on the freeway. Jeep takes close to a month to fix a Power Control Module and fuel pump replacement and fuel line. Reconsider requiring them to extend the electrical system recall to more 2010 Jeep Commanders. An electrical system main control is not a typical thing to need to replace in a low mileage car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479659August 16, 2022
AIR BAGS
Side curtain air bags didn’t deploy during rollover
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11475920July 26, 2022
TIRES:TREAD/BELT, TIRES:SIDEWALL, TIRES
FOUR (4) Cooper Adventure HT 245/65R17 were purchased in late 2019 from PepBoys at 6900 Highway 6 North, Houston, Tx 77084. One tire (front Driver side) began separating on November 2021 and was replaced at no charge by PepBoys under Mfg Warranty. 2nd Tire (Rear Driver side) experienced a blowout while driving to Houston along I10 east of Shulenburgh, Tx, on Sunday July 24th. Fortunately i was able to replace blowout tire with the spare but my son's safety and my own safety was compromised as the shoulder on that stretch of the interstate is not very wide as i replacing the tire within 4Ft of zooming 18-wheelers and other vehicles going by in 100F degree weather. The incident ocurred at 545pm aprox - The blowout caused the rear fender to break and the moulding above the tire and rear door broke from the car also. I estimate the repair will cost around $5-6K or so aproximately. PepBoys replaced blowout rear tire and the other 2 tires as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474667July 19, 2022
ELECTRICAL SYSTEM
The truck shuts down and loses all electrical most usually when slowing down for a light or coming to a stop. Most times except for one it turns back on right away. We have had numerous fixes and yet it still keeps happening. This is apparently a common keep commander issue. I am scared to travel with my kids in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470638June 23, 2022
ENGINE
ENGINE STALLING WITH ABSOLUTELY NO WARNING/CHECK ENGINE LIGHTS AT HIGHWAY SPEEDS BETWEEN 55MPH TO 65MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464307May 12, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The WIN module malfunctioned not allowing my vehicle to restart after stalling on the interstate. Since then, I have not been able to start my vehicle. Apparently there’s a recall on this exact same win module for the exact same year make and model of my vehicle but yet I was informed that my vin wasn’t qualified under the recall for some reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463994May 10, 2022
ENGINE, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Unknown. While my vehicle is set on cruise control and the weather is over 50 degrees or the air is running my cruise control will shut off. Warning lights abs, esp bas, & stability control will come on, then my cruise control won’t work anymore. Now just this morning going up a hill my car wouldn’t go pass 20 mph while my foot was to the floor basically. Then almost to the top of the hill it took off. The rmps went high Jeep shifted to next gear. Of course took my foot off petal and pushed brakes slightly. As slowing down it started shifting hard with high rmps still. I have done a new tune up and new transmission within the last 6 months. Before the new transmutation it was still doing this. The reason to replace the transmission was my Jeep just stopped completely moving. I don’t have the money to keep taking my Jeep back to the dealership for them to keep telling me they don’t know the problem. If nothing gets done about this sadly I will have to get rid of it. The cruise accrues when I’m on the highway going 60 to 65 mps. The shifting problem happen in town. Which both issues could cause a serious car wreck and harm to others and my self.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464016May 10, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2006 Jeep Commander. The contact stated while trying to enter the vehicle, the rear door handles were inoperable. The contact stated that the doors could only be opened from inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 142,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460417April 11, 2022
AIR BAGS, POWER TRAIN, ENGINE
The contact owns a 2006 Jeep Commander. The contact stated while driving at 55-65 MPH, several unknown warning lights were illuminated and the vehicle lost electrical power temporarily. The contact stated that he veered to the side of the road and inspected the vehicle but could not determine the cause of the failure. The vehicle was taken to an independent mechanic who informed the contact that the failure could not be replicated. The contact stated that the failure had been reoccurring increasingly and the vehicle would stall while driving. Additionally, the contact stated that upon starting the vehicle, the vehicle would go into limp mode and would not shift out of third gear. The check engine warning light was illuminated. The contact stated that the failure had been reoccurring intermittently. The contact also stated that the transmission was shifting hard. The contact stated that the warning message "Passenger Air Bag Off" and the front passenger air bag warning light would illuminate when a lightweight passenger sat in the front passenger’s seat. The dealer was notified of the failures and informed the contact that the vehicle could not be repaired under unknown recalls because the VIN was not included. The dealer referred the contact to the manufacturer for assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456102March 10, 2022
SERVICE BRAKES, ENGINE, POWER TRAIN
The jeep randomly stutters, surges, and dies at the light. The brake light comes on and off and the brakes also feel like they stutter and/or shake when pressing on the pedal break.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454824March 2, 2022
POWER TRAIN
The contact owns a 2006 Jeep Commander. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, the contact stated that the vehicle was stalling while driving. The contact stated that the failure recurred multiple times. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 08V203000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453291February 21, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
I was in the freeway going 68-70 mph with my wife and kids where a red lightning ⚡️ Appears on the upper right corner, vehicle steering locked and tuned off while cars were coming. I was able to turn vehicle back on and move to the right of the freeway. Turns out it has a recall on it. I took it to Browning Dodge in Norca Ca. They say they fixed my recall I picked up my Jeep , it drove ok for a few days and it started doing the same malfunction. They said they are unable to work on my vehicle due to throttle body that was replaced by a professional mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453097February 20, 2022
SEAT BELTS, POWER TRAIN, ELECTRICAL SYSTEM
Was driving cars engine started shaking was stalling losing power in the middel of the road engine light came on we barely male the car home it was stalling out happend only less than 5 miles from home put code reader on vehicle had 5 codes one was Power train and other spark plug ect going out dealer ship they had it towed the tow truck driver couldn't get the 2 front tires to move took him 2 hrs finally he told me he had to remove my drive shaft to tow it the dealer ship cleared the codes told me nothing is wrong with the vehicle and I have to come get it and drive it home 1 hr 30 min from there I am not willing to do that it's unsafe also they sold it to me with broken seat belts and a water leak that flood in entire front of the car so now my car is sitting there and I have no help on this.they refuse to fix anything except the seat belts and won't tow it back to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452879February 18, 2022
ELECTRICAL SYSTEM
The contact owns a 2007 Jeep Commander. The contact stated that there was a failure experienced with the ignition when attempting to start the vehicle. The vehicle was taken to an independent mechanic where it was confirmed to have an ignition-related failure. No further information was available. The failure mileage was 340,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452264February 16, 2022
POWER TRAIN
The contact owns a 2007 Jeep Commander. The contact stated that occasionally while driving 35 – 65 MPH, the vehicle would shake and hesitate. The vehicle also lost power steering and braking functionality and stalled with an audible tone. There were no warning lights illuminated. On another occasion the vehicle lost motive power and was struck by the vehicle in the rear. There was no physical damage to the vehicle and there was no injury sustained. The police were not notified and both vehicles were able to drive away from the scene. On another occasion the vehicle stalled and was towed to the residence; then towed to the local dealer. The vehicle was diagnosed however, the contact was unaware of the results or if the vehicle was repaired. The failure persisted. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11451615February 11, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
It randomly loses all power and it seems to shift erratically at this time as well. The check engine light dings once then disappears with out storing a any codes to diagnose. It only does it while I'm driving and if it happens while braking it loses the ability to brake. Very dangerous car, bought from dealership, told it had no problems due to not having any check engine lights and didn't do it on the test drive. AS IS WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451417February 10, 2022
AIR BAGS
The contact owns a 2009 Jeep Commander. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the air bag squid connector was damaged and needed to be replaced. The vehicle was taken to the dealer and the dealer confirmed the result from the diagnostic test. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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