Jeep Commander Complaints

3,362 consumer complaints on file.

#10186409March 28, 2007
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
1) 2006 JEEP COMMANDER BEGAN STALLING JUST WEEKS AFTER PURCHASING IT. THE VEHICLE HAS STALLED ABOUT 10 TIMES IN 12 MONTHS. 2) THE VEHICLE COMPLETELY STALLS WHILE DRIVING (USUALLY WHILE IN THE PROCESS OF SLOWING DOWN), OR WHEN COMING TO STOP OR WHEN BEGINNING TO GO. THIS HAS HAPPENED IN PARKING LOTS, INTERSECTIONS, AS WELL AS DRIVING ON BUSY ROADS. LUCKILY THE CARS BEHIND PUT ON THEIR BRAKES BEFORE REAR-ENDING MY CAR. HOWEVER, THE RESULT COULD EASILY BE AN ACCIDENT - WHICH I AM TRYING TO PREVENT. 3) BROUGHT THE VEHICLE TWO TIMES TO THE DEALERSHIP WHERE IT WAS PURCHASED. I WAS TOLD THAT WHILE THEY AND CHRYSLER ARE AWARE, THEY HAVE NOT COME UP WITH A FIX FOR THE PROBLEM BECAUSE THEY DO NOT KNOW WHAT IS CAUSING IT. I ALSO CALLED CHRYSLER'S CUSTOMER SERVICE NUMBER AND WAS TOLD THAT I HAD TO GET A SECOND OPINION BUT THERE WAS NOTHING ELSE THEY COULD DO BECAUSE THE PROBLEM HAS NOT BEEN DIAGNOSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186263March 27, 2007
ELECTRICAL SYSTEM
TL*- THE CONTACT STATED THAT THE 2006 JEEP COMMANDER STALLED/LOST POWER WHILE DRIVING AT ANY SPEED. SHE STATED THAT WHEN THIS HAPPENED THERE WAS NO INDICATION THAT THE VEHICLE WAS ABOUT TO STALL. SHE STATED TOOK THE VEHICLE TO THE DEALERSHIP, AND WAS INFORMED THAT THEY COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE HAS BEEN TO THE DEALERSHIP ON THREE OCCASIONS. THE CONTACT STATED THAT THIS VEHICLE CURRENTLY HAD 8,400 MILES, AND IT NEEDED TO BE RESOLVED. SHE FILED A COMPLAINT WITH DIAMLER /CHRYSLER. THE FAILURE MILEAGE WAS 300 . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186050March 24, 2007
ELECTRICAL SYSTEM:IGNITION
MY 2006 V8 JEEP COMMANDER STALLS AT SLOW SPEEDS. IT WILL HAPPEN ON AVERAGE ONCE A WEEK. ALSO, THE RIGHT PASSENGER WINDOW WILL SOMETIMES NOT GO UP ALL THE WAY AND "OUNCE DOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185942March 22, 2007
ENGINE AND ENGINE COOLING, EQUIPMENT
WE PURCHASED A 2007 JEEP COMMANDER ON FEB.10. IT HAS 2,000 MILES ON IT. LAST WEEK, THE ENGINE "THREW A ROD" THROUGH THE SIDE OF THE ENGINE REQUIRING A NEW ENGINE TO BE INSTALLED. IT WAS THE RESULT OF ROAD RAINWATER BEING TAKEN INTO THE ENGINE THROUGH THE AIR INTAKE. I AM HAVING TO FILE A CLAIM WITH MY INSURANCE COMPANY TO REPLACE THE ENGINE. THE WATER ON THER ROAD WAS MINIMAL. I CONTINUE TO SEE JEEP ADVERTISEMENTS ON TELEVISION SHOWING THE JEEP COMMANDER DRIVING THRU WATER... THE CONSUMER NEEDS TO BE AWARE THAT THE VEHICLE CANNOT BE DRIVEN THRU WATER...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185144March 15, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2006 JEEP COMMANDER. ALL DASHBOARD ELECTRICAL SYSTEMS FAIL AFTER STARTING VEHICLE. THE VEHICLE WILL CONTINUE TO OPERATE. AFTER SEVERAL MINUTES DASHBOARD INDICATORS COME ON AS NORMAL BUT ENGINE LIGHT REMAINS LIT. OWNERS MANUAL STATES DRIVING WITH ENGINE LIGHT ON SHOULD NOT AFFECT VEHICLE OPERATION. ALSO STATES ENGINE LIGHT SHOULD GO OFF AFTER SEVERAL DAYS OF NORMAL OPERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185217March 15, 2007
ENGINE AND ENGINE COOLING
JEEP COMMANDER STALLS AT ALL SPEEDS. IT HAS HAPPEN TO VEHICLE 8 TIMES SINCE I HAVE OWNED IT. THE MOST RECENT INCIDENT HAPPEN ON MARCH 14 2007. PULLING OUT OF GROCERY STORE PARKING LOT AND JEEP COMPLETELY DIES. CARS LOCK THERE BRAKES TO AVOID HITTING MY CAR. I HAD MY WIFE AND 2 YR OLD DAUGHTER IN CAR WITH ME. DROVE CAR TO DEALERSHIP RIGHT AWAY AND TOLD THEM TO FIX IT. THEY TOLD ME LATER THAT DAY THEY COULD NOT FIND ANYTHING WRONG WITH IT AND JUST FLASHED THE COMPUTER FOR THE THIRD TIME. DO NOT FEEL SAFE IN CAR. THERE IS NO PARTICULAR TIME OF THE DAY, TEMPERATURE OR SPEED WHEN CAR STALLS. WORKING ON GETTING RID OF THE CAR AND GET ONE I DO NOT HAVE WORRY ABOUT GETTING HURT OR POSSIBLE DYING IN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185248March 15, 2007
ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING, SEAT BELTS
MY 2006 JEEP COMMANDER (4.7 LITER) CONSTANTLY STALLS AND HESITATES AND THE DEALER KEEPS TELLING ME THEY CAN'T FIND ANYTHING WRONG BUT THERE ARE HUNDREDS OF COMPLAINTS ONLINE ABOUT THE SAME THING AND I WANT TO KNOW WHY THIS HAS NOT BEEN RECALLED. ALSO THE THIRD ROW SEAT BELTS SEEM TO HAVE A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185029March 14, 2007
ELECTRICAL SYSTEM
TL*- THE CONTACT STATED THAT THE 2006 JEEP COMMANDER 4X 2 HAD STALLING PROBLEMS FOR ALMOST A YEAR . WHILE DRIVING USUALLY UNDER 45 MPH THE VEHICLE STALLED, AND WHEN TRYING TO COME TO A STOP IT STALLED. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP ON 4 OCCASIONS AND THEY COULD NOT DUPLICATE THE PROBLEM. THE CONTACT STATED THAT THEY HAVE CHANGED THE VACUUM HOSE AND FLASHED ONE OF THE COMPUTERS IN THE SYSTEM, THEY'VE REPLACED THE IGNITION SWITCH, AND A SINGLE FUEL INJECTOR. THE CONTACT WAS STILL HAVING THE SAME PROBLEM, STALLING. THE CONTACT SPOKE TO THE MANUFACTURER, FILED A COMPLAINT ,AND WAS GIVEN CASE# 16017241. THE CONTACT STATED THAT THIS WAS A MAJOR SAFETY PROBLEM, AND WOULD LIKE NHTSA TO BE AWARE OF THIS PROBLEM. THE SERVICE MANAGER AND THE GENERAL MANAGER OF THE DEALERSHIP INFORMED THE CONTACT THAT THE MANUFACTURER WAS AWARE OF THIS PROBLEM, THAT THE VEHICLE STALLED WHEN THE ENGINE WAS BELOW 650 RPMS. ALTHOUGH THEY WERE AWARE OF THIS PROBLEM, BUT THEY WERE NOT SURE HOW TO RESOLVE THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184881March 12, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*- THE CONTACT OWNS A 2006 JEEP COMMANDER WITH A CURRENT AND FAILURE ODOMETER READING OF 5000 MILES. THE CONTACT STATED THAT THE VEHICLE STALLED AT HIGH SPEEDS. THE CONTACT WAS DRIVING UNDER DRY CONDITIONS AT ABOUT 70 MPH WHEN THE STALLING OCCURRED. THE CONTACT WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD WITHOUT A CRASH. ONCE THE VEHICLE WAS IN PARK THEN IT WOULD RESTART WITH NO PROBLEM. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND THEY SAID THAT THEY COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE. THE CONTACT ALSO CALLED THE MANUFACTURER, AND THEY TOLD HIM THAT THEY WOULD TALK ABOUT HIS VEHICLE, BUT OFFERED NO SOLUTION. *AK UPDATED 8/10/09 *CN UPDATED 08/13/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184600March 9, 2007
ENGINE AND ENGINE COOLING:ENGINE
ON A NUMBER OF OCCASIONS WHILE DRIVING MY 2006 JEEP COMMANDER LIMITED'S ENGINE HAS SHUT OFF. THE POWER STEERING GOES OUT, THE ENGINE CUTS OFF AND YOU ARE JUST SITTING THERE. THIS IS INCREDIBLY DANGEROUS AS THERE IS ALWAYS TRAFFIC AND YOU DON'T HAVE THE STEERING TO EASILY MOVE YOUR CAR TO A SAFE PLACE. THIS NEEDS TO BE ADDRESSED IMMEDIATELY BY CHRYSLER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184648March 9, 2007
ELECTRICAL SYSTEM
TL*- THE CONTACT STATED THAT THE 2006 JEEP COMMANDER LTD HAD PROBLEMS WITH LOSING POWER WHILE DRIVING. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED THE VEHICLE LOST POWER. SHE TOOK THE VEHICLE TO THE JEEP DEALERSHIP ON 08/17/06, AND THEY REPLACED THE IDLE CONTROL MODULE. THE CONTACT STATED THAT SHE HASN'T HAD ANY PROBLEMS WITH LOSING POWER UNTIL 3-9-07. SHE STATED THAT WHEN THE VEHICLE LOST POWER NOTHING HAPPENED TO THE INSTRUMENT PANEL. THE RADIO STAYED ON AND NOTHING ON THE INSTRUMENT PANEL SHOWED THAT THE VEHICLE SHUT DOWN. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, AND WILL SUBMIT THE CASE NUMBER FROM CHRYSLER. THE FAILURE MILEAGE WAS 1000 AND THE CURRENT MILEAGE WAS 9800.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184584March 8, 2007
ELECTRICAL SYSTEM
2006 JEEP COMMANDER LIMITED WITH V-8 CUTS OFF WHEN STOPPING, STOPPED OR ACCELERATING FROM A STOP. IT WILL CRANK RIGHT AFTER CUTTING OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184421March 7, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
I PURCHASED THE VEHICLE USED IN SEPTEMBER 2006 FROM SOUTH BAY MERCEDES IN TORRANCE CALIFORNIA. IT HAD LESS THAN 600 MILES AT THE TIME OF PURCHASE. FOLLOWING ARE DATES A DESCRIPTIONS OF A CHRONIC PROBLEM REGARDING THE COMMANDER. 9/27/06: MILEAGE1835 DESCRIPTION: CUSTOMER STATES THAT WHEN GOING UP ANY KIND OF GRADE AND THE BRAKES ARE APPLIED, PEDAL WAS HARD AND VEHICLE WILL NOT STOP. ALSO A GRINDING NOISE WHEN BRAKES WERE ENGAGED ALSO ON FLAT GROUND. INTERMITTENT. SOLUTION: UNDIAGNOSED. TEST DROVE, DID NOT DUPLICATE CUSTOMER CONCERN. STAR REPORT# 8501436 11/17/06: MILEAGE4704 DESCRIPTION: CUSTOMER STATES THAT WHEN GOING UP A HILL AT LOW SPEED AND BRAKING PEDAL GOES SOFT AND THERE IS A NOISE AND BRAKES FAIL GRINDING NOISE. SOLUTION: UNDIAGNOSED. UNABLE TO DUPLICATE CONCERN AT THIS TIME. IF CONCERN PERSISTS RECOMMEND TO RETURN. 1/19/07: MILEAGE8343 DESCRIPTION: CUSTOMER STATES THAT WHEN GOING UP A HILL AND BRAKING VEHICLE MAKES LOUD NOISE AND BRAKE PEDAL GOES HARD. SOLUTION: REPLACEMENT OF MASTER CYLINDER. FOUND WET GUMMY WET SUBSTANCE IN THE BRAKE. UNABLE TO DUPLICATE CONCERN AT THIS TIME. 3/5/07 MILEAGE10698 DESCRIPTION: CUSTOMER STATES THAT WHEN GOING UP HILL AND BRAKING THE BRAKES MAKE NOISE AND PEDAL GOES HARD. SOLUTION: PENDING 3/6/07 REPORTED PROBLEM DIRECTLY TO CHRYSLER AT 800-992-1997 @12:31 PM. REPRESENTATIVE KAREN TOOK HISTORICAL INFORMATION AND GAVE REFERENCE NUMBER 16014820. PENDING CALL BACK AFTER SHE SPEAKS WITH DEALERSHIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184439March 7, 2007
ENGINE AND ENGINE COOLING
WE PURCHASED A JEEP COMMANDER 4X4 4.7L 10/06. WE LOVE THE CAR, BUT HAVE EXPERIENCED THE STALLING PROBLEM 5 TIMES SO FAR- 3 TIMES WHILE THE VEHICLE WAS SLOWING DOWN TO TURN AND 2 TIMES WHILE THE VEHICLE WAS IN MOTION ON A HIGHWAY. I BRING IT TO A DEALER EACH TIME IT HAPPENS AND I AM TOLD THE DIAGNOSTIC RECORDING DEVICE AND IT DOESN'T TELL THEM ANYTHING. THE DEALER SHIP SAYS "THEY CAN REPLICATE THE PROBLEM" THE 5 TIME IT HAPPENED I GOOGLED "JEEP COMMANDER STALLING" AND FOUND THAT MANY OTHERS HAVE THIS SAME PROBLEM. I CALLED CHRYSLER TO COMPLAIN AND GOT NO RESPONSE. ONE OF THE POSTS ON CARSPACE.COM SUGGESTED COMPLAINING TO YOU. JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184166March 4, 2007
ENGINE AND ENGINE COOLING:ENGINE
I OWN A JEEP COMMANDER WITH A 3.7 V6 ENGINE 2006 4X4. I HAVE HAD ISSUES WITH STALLING AND IDLING. AT TIMES THE CAR SPUTTERS AND HESITATES. I HAVE TAKEN IT TO THE DEALER ON A COUPLE OF TIMES AND THEY CANNOT FIX THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184120March 3, 2007
ENGINE AND ENGINE COOLING, SEAT BELTS
2006 4.7 V8 JEEP COMMANDER HAS HAD MULTIPLE PROBLEMS, THE MOST SEVERE BEING 3 (OUT OF 7) INOPERABLE SEATBELTS AND SPORADIC STALLING OF THE VEHICLE. THE FIRST 8 - 10 TIMES THE VEHICLE STALLED (WENT DEAD), I WAS AT A STOPPED POSITION ATTEMPTING TO ACCELERATE. THE MOST RECENT INCIDENT HAPPENED AS I WAS DRIVING IN TRAFFIC. I LOST ALL POWER STEERING AND BRAKES WHEN THE VEHICLE DIED. I WAS GOING UP A SLIGHT INCLINE WHICH ASSISTED ME IN STOPPING AND I PUT THE VEHICLE IN NEUTRAL AND RESTARTED. I HAVE REFUSED TO DRIVE THE VEHICLE SINCE THAT TIME OUT OF SAFETY CONCERNS FOR MY CHILDREN AND FOR OTHERS ON THE ROAD. THE DEALERSHIP HAS ATTEMPTED TO CORRECT THE PROBLEM ON 4 OCCASIONS - NOTHING HAS WORKED. THE CHRYSLER CORPORATION REFUSES TO BUY-BACK THE VEHICLE BECAUSE THE DEALERSHIP HAS NOT DUPLICATED THE PROBLEM IN THE SHOP. I HAVE WITNESSES TO THE OCCURRENCES AND HAVE DOCUMENTED EACH TIME IT HAS HAPPENED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183675February 27, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
JEEP COMMANDER WITH ONLY 7,300 MILES, AND OWNED SINCE SEPT 2006 HAS TRANSMISSION FAILURE. I HAVE ALREADY BEEN OUT OF A CAR FOR 4 DAYS, WILL BE OUT OF A CAR FOR ANOTHER 7 AT A MINIMUM ACCORDING TO ALLEN SAMUELS DODGE (DEALER IN KELLER, TX). WILL NOT HELP WITH RENTAL CAR OR LOANER CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183595February 26, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MANY TIMES WHEN MAKING A LEFT TURN INTO TRAFFIC OR A U-TURN THE VEHICLE WITH SHUT DOWN AND LOSE ALL POWER FOR 1-2 SECONDS. YOU CAN PUT YOUR FOOT TO THE FLOOR AND THE JEEP MOVES JUST ENOUGH TO GET YOU INTO AND INTERSECTION THEN LOSES POWER. INSTINCT IS TO PUSH THE THROTTLE ALL THE WAY TO AVOID AN ACCIDENT, BUT THEN AFTER A FEW SECONDS ALL THE POWER COMES BACK AND THE VEHICLE LEAPS AT FULL THROTTLE ALMOST SENDING YOU INTO A SPIN. THIS AS HAPPENED NUMEROUS TIMES, BUT THE DEALER HAS NO FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183473February 26, 2007
ENGINE AND ENGINE COOLING:ENGINE
2007 JEEP COMMANDER, V8 ENGINE.....THIS VEHICLE HAS STALLED NUMEROUS TIMES SINCE I PURCHASED NEW 02/2006. IT STARTED ABOUT 3 MONTHS AFTER PURCHASE AND IS CONTINUING TO STALL TO THE POINT THAT I WILL NOT ALLOW MY TEENAGER DAUGHTER TO DRIVE THE VEHICLE. MY DEALERSHIP (I HAVE PURCHASED 6 NEW CHRYSLER VEHICLES OVER PAST 16 YEARS) SAYS THEY HAVE NO IDEA HOW TO FIX, THAT I WILL HAVE TO WAIT ON CHRYSLER TO RECALL IF THERE IS A PROBLEM. SOMEONE IS GOING TO GET KILLED IN THIS VEHICLE, IS THAT WHAT IT TAKES TO GET SOMEONE TO REALIZE THERE IS A PROBLEM? THEY SUGGESTED THAT I CALLED AND COMPLAIN TO YOU AS WELL AS CHRYSLER.....*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183433February 25, 2007
ELECTRICAL SYSTEM
I HAVE A 2006 4.7L V8 JEEP COMMANDER THAT HAS BEEN STALLING AT SLOW SPEEDS. I AM VERY CONCERNED BECAUSE MY WIFE USES THE CAR WITH MY CHILDREN IN IT AND THE DEALERSHIP CANNOT FIGURE OUT WHAT IS WRONG. THE CAR HAS BEEN TO SAWGRASS JEEP IN SUNRISE, FLORIDA TWICE AND BOTH TIMES THEY TOLD ME THEY DO NOT KNOW WHAT THE PROBLEM IS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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