Jeep Commander Complaints

3,362 consumer complaints on file.

#10473747September 4, 2012
ENGINE
I JUST PURCHASED A USED 2010 JEEP COMMANDER LIMITED WITH 5.7 HEMI FROM PHILPOT MOTORS AND BROUGHT IT HOME JUNE 25TH, 2012. ON FRIDAY, JUNE 29TH ON MY WAY HOME THE ENGINE COMPLETELY SHUT OFF TWICE WITHIN 10 MINUTES. BOTH TIMES IT WAS AS I WAS COMING TO A COMPLETE STOP. I HAD TO PUT IT IN PARK AND TURN THE KEY AND IT STARTED RIGHT BACK UP LIKE NOTHING WAS WRONG. PHILPOT HAD IT BROUGHT TO AN AUTHORIZED JEEP DEALER (ALLEN SAMUELS) WHERE IT SAT FOR 2 WEEKS AND THEY COULDN'T FIGURE IT OUT OR REPRODUCE THE PROBLEM. PHILPOT SUGGESTED THEY CHANGE THE TIPM (POWER MODULE) AND RE-FLASH THE MEMORY WHICH THEY DID. I GOT IT BACK AND DROVE IT FOR ABOUT A MONTH AND ONCE AGAIN IT HAPPENED AT A STOP SIGN WHEN MY WIFE WAS DRIVING IT. THE ENGINE STOPPED COMPLETELY AND SHE HAD TO PUT IT IN PARK AND RESTART IT. IT JUST DIES WITH NO WARNING AT COMPLETE RANDOM TIMES WHEN COMING TO A COMPLETE STOP. I WAS DISGUSTED AND SO PHILPOT TOOK IT ONCE AGAIN AND SENT IT TO ALLEN SAMUELS. THEY HAD IT FOR ANOTHER 2 WEEKS AND STILL COULD NOT REPLICATE THE PROBLEM NOR FIND ONE. THEY EVEN CONTACTED CHRYSLER ENGINEERS AND THEY COULDN'T OFFER ANY ADVICE. I JUST GOT IT BACK THE OTHER DAY BECAUSE THEY COULDN'T FIGURE IT OUT. I EVEN CONTACTED CHRYSLER GROUP MYSELF AFTER THE FIRST OCCURRENCE AND THE GIRL WAS RUDE TO ME ON THE PHONE. SHE COULDN'T OR WOULDN'T HELP ME FIND A SOLUTION TO THE PROBLEM BECAUSE I WASN'T THE AUTHORIZED SERVICE CENTER. SHE SAID THE AUTHORIZED MECHANIC COULD ONLY CONTACT THEIR TECHS, NOT A CONSUMER. I CAN'T BELIEVE THAT CHRYSLER ENGINEERS AND AUTHORIZED SERVICE PEOPLE CANNOT FIND OR REPLICATE A PROBLEM THAT'S HAPPENED THREE TIMES NOW. I JUST WANTED MY JEEP FIXED BUT I GUESS CHRYSLER DOESN'T HAVE THE KNOWLEDGE OR KNOW HOW TO PINPOINT WHAT IS CAUSING THIS DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473636September 3, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE APPEARED TO HESITATE AND EVENTUALLY STALLED LOOSING POWER. ALL INSTRUMENTATION LIGHTS CAME ON DURING THIS EVENT. DRIVER WAS ABLE TO COAST TO THE SIDE OF THE HIGHWAY; PLACE THE CAR IN PARK/NEUTRAL; AND RESTART THE ENGINE. THE SAME EVENT HAS HAPPENED AT LEAST 4 OTHER TIMES SINCE THE FIRST AT VARYING SPEED (I.E. 35 TO 65 MPH) AND THERE WERE NO WARNING LIGHTS MAKING THIS A VERY DANGEROUS AND UNPREDICTABLE EVENT. I TOOK THE VEHICLE TO AN AUTHORIZED DEALER AND HE STATED THAT IT COULD BE THE POWER CONTROL MODULE; BUT WAS UNSURE. I'M VERY CONCERNED WITH THE SAFETY OF MY FAMILY. THE SYMPTOM OF THIS PROBLEM (ENGINE STALL) IS UNPREDICTABLE AND IS A RECIPE FOR A SERIOUS AND LIFE THREATENING ACCIDENT. I'VE REVIEWED HUNDREDS OF COMPLAINTS REPORTING SIMILAR CONDITIONS. THERE NEEDS TO BE A GLOBAL RECALL ON ALL 2007 JEEP COMMANDERS REPORTING THIS PROBLEM TO HAVE THIS ISSUES REPAIRED BEFORE THERE IS A LOSS OF LIFE RESULTING FROM THIS EVENT. NHTSB PLEASE RESPOND TO THIS COMPLAINT AND COMPEL CHRYSLER TO ISSUE A RECALL BEFORE IT IS TOO LATE AND LIFE THREATENING INJURY OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473131August 31, 2012
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
I WAS DRIVING ON THE HIGHWAY WITH MY SON GOING AROUND 65 MILES PER HOUR. WHEN ALL OF A SUDDEN MY TRUCK JEEP COMM, STARTED SLOWING DOWN, AND ALL THE OTHER CARS WERE PASSING BY ME SPEEDING AND BLOWING AT MY. I PULLED OVER AND RESTARTED THE CAR AND NOW THE ENGINE LIGHT CAME ON AND THE TRUCK WONT GO PASS 40 MILES AN HOUR. I HAVE A WARRANTY BUT THE DEALER IS ALWAYS TRYING TO GET OUT OF PAYING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472913August 29, 2012
ENGINE
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472775August 28, 2012
SEAT BELTS
3RD ROW SEAT BELT ON PASSENGER SIDE NEVER WORKED. THE SEAT BELT WOULDN'T LOCK IN. NOW MY 2ND ROW MIDDLE SEAT BELT WILL NOT UNLOCK TO PULL OUT AND BUCKLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472538August 27, 2012
ELECTRICAL SYSTEM
VEHICLE IS LOOSING POWER, PARK ASSIST LIGHT COMES ON DASH ALONG WITH EVERY OTHER LIGHT!! ALONG DASH IT SAYS SOMETHING ABOUT PARK ASSIST SERVICE?? NOT SURE EXACT WORDS BECAUSE IT POPS ACROSS AND POPS OFF JUST AS QUICKLY.CAR WON'T START RIGHT UP TAKES 1-2 HOURS BEFORE ANYTHING WILL HAPPEN. YESTERDAY WAS THE FIRST TIME THIS HAS HAPPEN. I HAD MY TWO YEAR OLD SON WITH ME.. HAD TO SIT IN 90 DEGREE WEATHER FOR OVER AN HOUR WAITING FOR HELP. I JUST BOUGHT THIS VEHICLE THREE MONTHS AGO BECAUSE EVERYONE RAVED ABOUT HOW GREAT/DEPENDABLE JEEPS ARE.. BUILT TO LAST?!? MAYBE I SHOULD HAVE JUST STUCK WITH FORD... I PHYSICALLY FEEL SICK TO MY STOMACH, HAD I SEEN THAT THIS IS AN ONGOING PROBLEM I WOULD HAVE STAYED AS FAR AWAY FROM THIS TYPE OF VEHICLE AS POSSIBLE!! I WOULD HOPE THAT CHRYSLER WOULD STEP UP AND ADDRESS THE PROBLEM, SEEING THAT ALL OF THESE PEOPLE(MYSELF INCLUDED) BOUGHT THERE PRODUCT WITH THE FAITH THAT IT WOULD IF NOT MEET/EXCEED THERE EXPECTATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472504August 26, 2012
ELECTRICAL SYSTEM
I BOUGHT THIS JEEP USED ABOUT 4 MONTHS AGO...ABOUT 2 WEEKS AFTER BUYING IT STALLED ON ME...AND CONTINUES TO STALL AT DIFFERENT TIMES. ITS VERY SCARY WHEN DRIVING IN HEAVY TRAFFIC OR TRAVELING ON THE HIGHWAY AND IT JUST STALLS WITH NO WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472337August 24, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND EVERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 80,000. UPDATED 10/3/12 *CN THE CONSUMER STATED THE 2006 V-8 MODELS WERE RECALLED, FOR THE SAME ISSUE. THE CONSUMER STATED THE ELECTRONICS WERE THE SAME IN BOTH VEHICLES, EVEN THOUGH HE IS A V-6. UPDATED 10/091/2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472301August 23, 2012
ENGINE AND ENGINE COOLING
I WAS PULLING OUT OF A GAS STATION, WHEN MY COMMANDER STALLED. ITS THE SECOND TIME IN TWO MONTHS THAT THIS HAS HAPPENED. I LOOKED ONLINE AND FOUND THAT HUNDREDS OF COMMANDER OWNERS ARE HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471886August 22, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHILE DRIVING MY CAR IT SIMPLY CUT OFF - WENT DEAD. I HAD TO PULL OFF THE ROAD WITH NO POWER STEERING. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. ONCE OFF THE ROAD - I AM ABLE TO PUT THE CAR IN PARK AND RESTART. THIS HAPPENS FOR NO REASON. I HAVE HAD THE CAR IN THE SHOP SEVERAL TIMES WITH NO EXPLANATION WHAT IS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471672August 21, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE RESTARTED IMMEDIATELY AND RESUMED AS NORMAL. ALSO, THERE WAS LOW ENGINE POWER RESPONSE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471688August 21, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, THE FRONT DRIVER SIDE EXTERIOR DOOR HANDLE DETACHED FROM THE DOOR. THE CONTACT STATED THAT THE REMAINING EXTERIOR DOOR HANDLES BECAME DETACHED ON SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED BUT THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471230August 17, 2012
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN RESET THE COMPUTER MODULE BUT THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME WHERE THE BATTERY AND THE STARTER WERE REPLACED HOWEVER, THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470872August 16, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER OF THE ROAD AND RESTARTED THE VEHICLE. THE FAILURE WAS INTERMITTENT AND WITH TIME BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470609August 14, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STARTED THE IGNITION AND THE ENTIRE INSTRUMENT PANEL BEGAN TO ILLUMINATE INTERMITTENTLY. THE FAILURE ALSO OCCURRED WHENEVER DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO BOTH AN AUTHORIZED DEALER AND AN INDEPENDENT AUTO MECHANIC FOR DIAGNOSIS NUMEROUS TIMES. THE TECHNICIANS WERE UNABLE TO DETERMINE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470604August 14, 2012
VEHICLE SPEED CONTROL
ACCELERATED FROM STOP LIGHT AND VEHICLE STALLED AND WOULD NOT ACCELERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470490August 13, 2012
STRUCTURE:BODY
I HAVE HAD 3 DOOR HANDLES BREAK SINCE OWNING THIS VEHICLE. ALL OF THEM CRACKED BEHIND THE HANDLE, WITH 2 OF THOSE 3 ALREADY COMPLETELY BUSTED. AT THIS POINT THOSE 2 OF THE 3 HANDLES ARE IMPOSSIBLE TO OPEN IF YOU DON'T KNOW HOW TO SIT THE HANDLE JUST RIGHT ON THE INSIDE EDGE. I'M CONCERNED ABOUT SAFETY. JEEP DEALERSHIP SAID THERE WAS NO RECALL ON THE HANDLE, AND WANTED $850/PER DOOR TO FIX! YOU CAN'T JUST REPLACE THE HANDLE, YOU HAVE TO REPLACE THE ENTIRE DOOR PANEL. THIS IS A MAJOR DESIGN FLAW ON JEEP'S PART, AND SHOULD BE FIXED. IT IS A SAFETY ISSUE AS WELL. EVERYONE IN MY FAMILY KNOWS HOW TO OPEN THE DOOR IN CALM CONDITIONS, BUT IN THE EVENT OF AN ACCIDENT/PANIC SITUATION I'M NOT SURE WE COULD THINK CLEARLY ENOUGH TO OPERATE THEM. SCARY!! I'M NOT COMFORTABLE HAVING PEOPLE RIDE WITH ME, AS I HAVE TO WORRY ABOUT THEIR SAFETY AND SAFETY CONCERNS WHEN I SHOW THEM HOW TO USE THE HANDLES. THIS NEEDS FIXING BY JEEP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470331August 12, 2012
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, POWER TRAIN
MY 2007 JEEP COMMANDER STALLS DURING LENGTHY TRIPS OF 100 MILES OR MORE AT SPEEDS BETWEEN 50 - 70 MPH. EACH TIME IT STALLED I WAS ON A MAJOR INTERSTATE AND HAD TO DRIFT TO THE SIDE OF THE HIGHWAY TO RESTART THE VEHICLE. THE FIRST TIME IT HAPPENED WAS EARLY SUMMER DURING A TRIP FROM GEORGIA TO LOUISIANA AND IT DID IT AGAIN DURING A SECOND TRIP IN JULY. I THOUGHT MY BATTERY MAY HAVE HAD A BAD CELL AND WAS PROVIDING THE NEEDED POWER TO THE VEHICLE. AFTER DOING SOME RESEARCH THIS EVENING ONLINE I SEE THIS IS A BIG PROBLEM FOR OTHER COMMANDER OWNERS NATIONWIDE. I PLAN TO TAKE IT TO THE DEALER THIS WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470113August 10, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED WHILE DRIVING THE VEHICLE STALLED. THE FAILURE RECURRED NUMEROUS TIMES AND UP TO TWICE A DAY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE RELAY MINI WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER AND WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED WITH THEM. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470165August 10, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP COMMANDER. THE CONTACT STATED THAT THE KEY WAS RESISTANT TO BE REMOVED FROM THE IGNITION. THE CONTACT HAD TO REMOVE THE FUSE IN ORDER TO SHUT OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE KEY NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED TO REPLACE THE BATTERY, WHICH WAS REPLACED BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 62,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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