Jeep Commander Complaints

3,362 consumer complaints on file.

#10504839March 28, 2013
ENGINE, VEHICLE SPEED CONTROL
AS I WAS SLOWLY PULLING INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE PEDAL THE CAR WAS COASTING SLOWLY INTO THE SPOT. I BEGAN TO DEPRESS THE BRAKE PEDAL TO BEGIN STOPPING WHEN SUDDENLY THE BRAKE PEDAL DEPRESSED ALL THE WAY TO THE FLOOR AND THE VEHICLE BEGAN TO ACCELERATE. I TRIED TO PUMP THE BRAKE AND THE VEHICLE CONTINUED OVER THE CURB INTO THE BUILDING. THE AIRBAG NEVER DEPLOYED. I DID NOT HAVE MY FOOT NEAR THE ACCELERATOR DURING THIS TIME, THE FLOOR MAT WAS NOWHERE NEAR THE ACCELERATOR OR BRAKE PEDAL AND THE VEHICLE WAS IN DRIVE. THE BRAKES FAILED TO WORK AND THE CAR ACCELERATED ON IT'S OWN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10504896March 28, 2013
STRUCTURE:BODY:DOOR
ON MY 2006 JEEP COMMANDER THE INSIDE DOOR HANDLES BREAK AND YOU CAN'T OPEN THE DOORS WITHOUT REACHING OUTSIDE AND USING THE OUTSIDE HANDLES. IF THIS ISN'T A SAFETY ISSUE THAT I SEE HUNDREDS OTHERS HAVE TYPED IN JEEP FORUMS THEN I DON'T KNOW WHAT IS. HOPEFULLY WE DON'T HAVE A CRASH AND CAN'T GET OUT OF A BURNING JEEP OR GO INTO WATER. ALSO SEE HOW SEVERAL JEEP OWNERS HAVE POSTED UTUBE VIDEOS ON THIS SAFETY ISSUE. YOU CALL CHRYSLER AND THEY TELL YOU 500 TO 600 A DOOR HANDLE TO FIX. PLEASE LOOK INTO THIS MATTER BEFORE SOME ONE LOSES A LOVED ONE. I CAN EMAIL PHOTOS IF YOU WANT THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504518March 26, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WOULD NO LONGER ACCELERATE. THE PARK ASSIST WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL AND AFTER SHUTTING THE ENGINE OFF AND RESTARTING THE ENGINE, THE VEHICLE PROCEEDED TO ACCELERATE. THE FAILURE RECURRED INTERMITTENTLY AT WHEN THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. ON ONE OCCASION, THE CONTACT WAS UNABLE TO SHIFT AND SECURE THE VEHICLE IN ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ELECTRONIC SHIFTER MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504590March 26, 2013
STRUCTURE:BODY:DOOR
MY INTERIOR DOOR HANDLES ARE BREAKING DUE TO WHAT APPEARS TO BE A MANUFACTURE DEFECT. WITH THE DOOR HANDLES BREAKING IT IS AND OR WILL CAUSE A VERY DANGEROUS SITUATION IF YOUR ARE EVER IN AN ACCIDENT AND OR FIRE PREVENTING YOU FROM EXITING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504176March 22, 2013
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE AND TRANSMISSION POSITION WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503910March 21, 2013
SERVICE BRAKES
DRIVING ON BELTWAY AND LOUD NOISE BEGAN TO OCCUR, SOUNDS LIKE RUBBING ALONG THE FLOOR OF VEHICLE WENT TO DEAL AND THEY DIDN'T FIND ANYTHING SECOND OCCURRENCE MAYBE THREE MONTH THERE AFTER AND FINALLY FOUND THE PROBLEM BRAKE CABLE FIXTURE BROKE AND BRAKE CABLE RUBBING RETIED AND FIXED. THIRD TIME SAMETHING AND IT WAS FIXED. FOURTH TIME THE MANAGER RECOMMENDED I PAY 549.00 TO REPLACE THE CABLES AND THIS BEGAN TWO MONTHS AFTER BUYING THE VEHICLE. IM LEFT WITH THE BILL!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503576March 19, 2013
POWER TRAIN
I WAS GETTING ON THE HIGHWAY AND AS SOON AS I GOT TO ABOUT 30 IT DIED. I HAS TO QUICKLY MOVE OVER AND STOP AND START AGAIN. THIS HAS HAPPENED SEVERAL TIMES BEFORE. JUST GOT OFF THE PHONE WITH CHRYSLER AND THEY HAVE A RECALL BUT NOT ON MY JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503599March 19, 2013
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
STARTED JEEP, BACKED OUT OF PARKING SPACE, TURNED LEFT OUT OF PARKING LOT, DROVE 20 FEET TO STOP SIGN, JEEP STALLED WHILE WAITING FOR TRAFFIC TO CLEAR FOR LEFT HAND TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503674March 19, 2013
ENGINE
ENGINE SUDDENLY STALLED WHILE DRIVING ON THE FREEWAY AT 65 MPH. NO WARNING LIGHTS CAME ON. I WAS ABLE TO GET OVER TO THE SHOULDER AND RESTART THE CAR. I TOOK THE CAR TO MY MECHANIC TODAY AND THEY CAN'T FIND ANYTHING WRONG. I CHECKED ONLINE AND FOUND THAT 2008 COMMANDERS AND GRAND CHEROKEES WERE SUBJECT TO A RECALL CONCERNING IMPROPERLY PROGRAMMED FRONT CONTROL MODULES. ACCORDING TO CHRYSLER MY CAR IS NOT PART OF THE RECALL, HOWEVER WHAT HAPPENED TO MY CAR IS EXACTLY THE SAME SYMPTOMS AS THOSE LISTED IN THE RECALL AND SUPPORTING INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503677March 19, 2013
ENGINE, ELECTRICAL SYSTEM
MY JEEP HAS BEEN STALLING OUT AT RANDOM TIMES WHILE DRIVING. TODAY IT STALLED TWICE WHILE MOVING. IT ALWAYS STARTS RIGHT BACK UP WITH NO WARNING LIGHTS. MOST OF THE TIMES IT STALLS SITTING AT A LIGHT. ONCE IT STALLED GOING 65MPH ON THE HIGHWAY AND STARTED RIGHT BACK UP BY ITS SELF. THE OTHER DAY IT STALLED AND IT STARTED BACK UP THEN A FEW MILES DOWN THE ROAD THE INFORMATION CENTER BEEPED AND HAD A WARNING SAYING CHECK GAUGES. THE TEMPERATURE GAUGE WAS ON COLD AND IT SHOULD HAVE BEEN IN THE MIDDLE (NORMAL) BECAUSE I HAD BEEN DRIVING FOR A LITTLE BIT. I DROVE IT TO WORK AND CALLED THE JEEP DEALERSHIP TO SCHEDULE AN APPOINTMENT FOR AFTER WORK THAT DAY. AT THE END OF THE DAY WHEN I STARTED IT UP TO TAKE IT TO THE DEALERSHIP THE WARNING "CHECK GAUGES" WAS GONE. I TOLD THE SERVICE REP AT THE DEALERSHIP WHAT HAD HAPPENED AND THAT ITS BEEN STALLING OUT. THEY CALLED THE NEXT DAY AND SAID THEY COULDN'T FIND ANYTHING WRONG. I DRIVE THE CAR EVERYDAY AND THERE IS SOME VERY WRONG WITH THE CAR. I DON'T FEEL SAFE DRIVING MY CHILDREN IN IT AND WE DON'T TAKE IT ON THE HIGHWAY NOW. I WOULDN'T FEEL RIGHT TRADING IT IN AND GIVING SOMEONE ELSE THE DEATH TRAP. BESIDES THE CONCERN FOR MY FAMILIES SAFETY, I'M WONDERING IF AN ACCIDENT WAS CAUSED BECAUSE MY CAR STALLED OUT HOW WOULD I BE ABLE TO PROVE THAT IT WAS BECAUSE THE CAR STALLED WHEN THE DEALERSHIP IS SAYING THERE'S NOTHING WRONG. PLEASE LOOK INTO THIS ISSUE BECAUSE CHRYSLER SEEMS TO NOT BE CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502561March 12, 2013
ENGINE, POWER TRAIN
ON OR ABOUT THE ABOVE DATE THE RPMS ON MY VEHICLE RACED UP AND THE CAR SUDDENLY LUNGED FORWARD, IT HAPPENED AGAIN A FEW TIMES AFTERWARD WITHOUT ANY CHECK ENGINE CODES. I HAD IT CHECKED BACK THEN AND NOTHING WAS FOUND BECAUSE NO CODES WERE PRESENT.THIS HAPPENED A COUPLE OF TIMES A YEAR SINCE I OWNED IT, BUT NOTICED IT HAPPENS WHEN IT'S RAINING. TODAY 3/12/2013 (HEAVY RAIN) MY WIFE WAS STOPPED AT A LIGHT AND IT RACED & LUNGED FORWARD JUST MISSING A PEDESTRIAN. I IMMEDIATELY BROUGHT IT TO A NEIHBORHOOD JEEP DEALER & EXPLAINED THE SEVERITY OF THE SITUATION. HE WAS VERY ACCOMODATING AND TOOK IT IN IMMEDIATELY. AFTER A FEW HOURS IN THE SHOP & A TEST DRIVE ,AGAIN, NOTHING FOUND. THERE WERE NO ENGINE CODES PRESENT, ALL OTHER COMPONENTS WERE WITH-IN SPECS. I ASKED IF THIS IS A SIMILAR PROBLEM TO THE 2006 RECALL, HE SAID POSSIBLY, BUT THIS VIN. IS NOT UNDER RECALL. (I BELIVE THE 2006 RECALL WAS THE POWER TRAIN CONTROL MODULE.) I AM NOT SURE WERE TO GO WITH THIS BUT THIS NEEDS TO BE RESOLVED BY JEEP BEFORE AN ACCIDENT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502263March 10, 2013
STRUCTURE:BODY:DOOR
THE REAR PASSENGER INSIDE DOOR HANDLE IS NO LONGER FUNCTIONING. THERE IS A PIECE OF PLASTIC WITHIN THE DOOR THAT BRACES THE HANDLE SO IT IS SECURE ENOUGH TO BE ABLE TO PULL IT AND OPEN ( UNLATCH) THE DOOR. AT THIS POINT THE DOOR CLOSES BUT IS IMPOSSIBLE FOR THE PASSENGER TO OPEN THE DOOR FROM THE INSIDE. THIS IS A SERIOUS SAFETY CONCERN FOR I HAVE 2 CHILDREN THAT RIDE IN THE BACK FREQUENTLY. MY JEEP DEALER WAS NOTIFIED AND I WAS TOLD THAT IS NOT COVERED UNDER WARRANTY. MY JEEP IS UNDER 100, 000 MILES AND FOR THIS TO HAPPEN INSIDE THE DOOR WHERE NO PERSON CAN TOUCH THIS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501853March 6, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLES FAILED AND TRAPPED THE PASSENGERS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT ALL FOUR DOOR PANELS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501331March 5, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE INTERIOR PLASTIC DOOR HANDLES FOR THE FRONT DRIVER, FRONT PASSENGER AND REAR DRIVER'S SIDE DOORS HANDLES BECAME FRACTURED. AS A RESULT, SHARP PLASTIC SHARDS WERE EXPOSED. THE DOORS HAD TO BE OPENED USING ONLY THE EXTERIOR DOOR HANDLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 71,000. UPDATED 08/15/13*LJ THE CONSUMER WAS INFORMED IT WOULD COST $2,000 TO REPLACE THE DOOR HANDLES. UPDATED 08/20/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501216March 4, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,200. THE CURRENT MILEAGE WAS APPROXIMATELY 64,200. THE VIN WAS UNAVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501312March 4, 2013
STRUCTURE:BODY:DOOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DOOR HANDLES BEGAN TO FALL APART CREATING A HAZARD. SOME OF THE DOORS DO NOT OPEN JUST THE DRIVERS FOR NOW. I HAVE LOOKED ON FORUMS AND NOTICED THAT THIS HAS HAPPENED TO OTHER OWNERS WITH THE SAME MODEL. IN ADDITION, THE BACK PASSENGER SIDE WINDOW ROLLS UP AND DOWN ON OCCASION AND GETS STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500739February 28, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON AN INTERSTATE AT 65MPH MY CHECK ENGINE LIGHT CAME ON, A MESSAGE STATING "SERVICE PARKING ASSIST SYSTEM" APPEARED, AND DRNP WAS BLOCKED ON THE FRONT DASH. THE VEHICLE LOST POWER AND ACCELERATION AND BEGAN TO FEEL AS IF THE EMERGENCY BRAKE WAS APPLIED AT FULL FORCE. I PULLED OFF THE HIGHWAY, TURNED THE CAR OFF AND BACK ON AND THE CHECK ENGINE LIGHT REMAINS ON. ONLINE RESEARCH SUGGESTS THIS IS A COMMON PROBLEM INVOLVING THE ELECTRONIC SHIFTING MODULE AND/OR CONNECTION ISSUES WITH THE REAR PARKING ASSIST SENSORS. THIS PERVASIVE PROBLEM SHOULD BE RECTIFIED WITH A RECALL AT NO COST TO CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500749February 28, 2013
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT ALSO STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. ADDITIONALLY, WHILE STOPPED, THE VEHICLE ERRONEOUSLY SURGED FORWARD. THE FAILURE OCCURRED INTERMITTENTLY AT DIFFERENT SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500756February 28, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE WENT INTO LIMP MODE. THE CONTACT STATED THAT SHE SHIFTED INTO NEUTRAL AND THEN BACK TO DRIVE AND THE FAILURE CEASED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE SHIFT MODULAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500851February 28, 2013
VISIBILITY/WIPER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE WIRING IN THE STARTER WOULD HAVE TO BE REPLACED. ADDITIONALLY, THE EXTERIOR LIGHTING INTERMITTENTLY FAILED AND THE FRONT DRIVER SIDE WINDOW INTERMITTENTLY FAILED WHILE BEING OPENED OR CLOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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