Jaguar F-PACE Service Bulletins

1,271 manufacturer communications on file.

November 13, 2017•Document ID: 10127110
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM73634
Date Added:
January 16, 2018
Manufacturer:
JAGUAR
Summary
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
Associated Products (1)
2018 Jaguar F-PACE
Associated Documents
- Download MC-10127110-0001.pdf↗
November 10, 2017•Document ID: 10127108
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM73633
Date Added:
January 16, 2018
Manufacturer:
JAGUAR
Summary
Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features
Associated Products (17)
2018 Jaguar F-PACE 2017 Jaguar F-PACE 2017 Jaguar F-TYPE 2017 Jaguar XE 2017 Jaguar XF 2017 Jaguar XJ 2016 Jaguar F-TYPE 2016 Jaguar XF 2016 Jaguar XJ 2015 Jaguar F-TYPE 2015 Jaguar XJ 2014 Jaguar F-TYPE 2014 Jaguar XJ 2013 Jaguar XJ 2012 Jaguar XJ 2011 Jaguar XJ 2010 Jaguar XJ
Associated Documents
- Download MC-10127108-0001.pdf↗
November 8, 2017•Document ID: 10127106
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
JA17TE-06
Date Added:
January 16, 2018
Manufacturer:
JAGUAR
Summary
Jaguar Land Rover North America Front Desk Engineering would like to inform all Pathfinder users about an emerging concern being tracked via technical helpline cases and EPQR submissions. When attempting to perform a complete PDI on 18MY Jaguar F-PACE or 18MY Land Rover Range Rover Velar models, a communication error between Telematics Control Unit (TCU) and JLR's Connected Car Server may leave the Telematics system deactivated. This issue is still under investigation and the root cause is not fully understood, but we have compiled an interim strategy to expedite a solution for circumstance based on TA cases where effective results have been achieved. Please see the attached PDF with detailed interim instructions for processing these vehicles. We apologize for any inconvenience this may have caused recently, and once a formal solution has been released this alert will be updated with appropriate details
Associated Products (1)
2018 Jaguar F-PACE
Associated Documents
- Download MC-10127106-0001.pdf↗
November 6, 2017•Document ID: 10127105
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM73632
Date Added:
January 16, 2018
Manufacturer:
JAGUAR
Summary
Issue: MIL illuminated with P21C5-64 stored in Powertrain Control Module (PCM)
Associated Products (2)
2018 Jaguar F-PACE 2017 Jaguar F-PACE
Associated Documents
- Download MC-10127105-0001.pdf↗
November 3, 2017•Document ID: 10127103
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
JTB00590NAS1
Date Added:
January 16, 2018
Manufacturer:
JAGUAR
Summary
A rattle noise from underneath the vehicle may be evident.
Associated Products (6)
2018 Jaguar F-PACE 2018 Jaguar XE 2018 Jaguar XF 2017 Jaguar F-PACE 2017 Jaguar XE 2017 Jaguar XF
Associated Documents
- Download MC-10127103-0001.pdf↗
October 27, 2017•Document ID: 10124197
Service Bulletin/Repair Instructions
SERVICE BRAKES
Mfr Comm. #:
SSM58558
Date Added:
November 17, 2017
Manufacturer:
JAGUAR
Summary
Issue: Submitting a Brake Noise EPQR
Associated Products (38)
2018 Jaguar F-PACE 2018 Jaguar F-TYPE 2018 Jaguar XE 2018 Jaguar XF 2018 Jaguar XJ 2017 Jaguar F-PACE 2017 Jaguar F-TYPE 2017 Jaguar XE 2017 Jaguar XF 2017 Jaguar XJ 2016 Jaguar F-TYPE 2016 Jaguar XF 2016 Jaguar XJ 2015 Jaguar F-TYPE 2015 Jaguar XF 2015 Jaguar XJ 2015 Jaguar XK 2014 Jaguar F-TYPE 2014 Jaguar XF 2014 Jaguar XJ+ 18 more
Associated Documents
- Download MC-10124197-0001.pdf↗
October 26, 2017•Document ID: 10123470
Service Bulletin/Repair Instructions
STRUCTURE:BODY:BUMPERS
Mfr Comm. #:
JTB00582NAS1
Date Added:
November 14, 2017
Manufacturer:
JAGUAR
Summary
Situation: Only on vehicles with standard front bumpers, the front bumper lower center lip may distort at high speed, detach from the front bumper, and/or create a noise from the front of the vehicle at high speed.
Associated Products (2)
2018 Jaguar F-PACE 2017 Jaguar F-PACE
Associated Documents
- Download MC-10123470-0001.pdf↗
October 25, 2017•Document ID: 10124204
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
6-368USA2
Date Added:
November 17, 2017
Manufacturer:
JAGUAR
Summary
DESCRIPTION OF ISSUE: In response to customer feedback on the performance of the InControl© Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a limited number of vehicles within the listed Affected Vehicle Range: - System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD), with an error message may be displayed on the Touchscreen.- Touchscreen does not refresh.- Touchscreen fails to reboot after recently being turned OFF.- CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order. - Media Player - when ripping CDs to the Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID. - No sound while operating the Global Navigation Satellite System (GNSS) with the Touchscreen. - Voice - poor performance.- Internet - no response.This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will becommunicated through a separate Field Action or Technical Bulletin.
Associated Products (3)
2018 Jaguar F-PACE 2018 Jaguar XE 2018 Jaguar XF
Associated Documents
- Download MC-10124204-0001.pdf↗
October 25, 2017•Document ID: 10124196
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
H046 UPS7917-1bN
Date Added:
November 17, 2017
Manufacturer:
JAGUAR
Summary
Situation: In response to customer feedback on the performance of the InControl© Touch Pro system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a limited number of vehicles within the listed Affect Vehicle Range: ? System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD) with an error message may be displayed on the Touchscreen.? Touchscreen does not refresh.? Touchscreen fails to reboot after recently being turned OFF.? CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order.? Media Player - when ripping CDs to Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID.? No sound can be heard while operating the Global Navigation Satellite System (GNSS) with the Touchscreen.? Voice - poor performance.? Internet - no response.
Associated Products (3)
2018 Jaguar F-PACE 2018 Jaguar XE 2018 Jaguar XF
Associated Documents
- Download MC-10124196-0001.pdf↗
October 24, 2017•Document ID: 10124200
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Mfr Comm. #:
SSM73588
Date Added:
November 17, 2017
Manufacturer:
JAGUAR
Summary
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours.
Associated Products (7)
2018 Jaguar F-PACE 2018 Jaguar XE 2018 Jaguar XF 2017 Jaguar F-PACE 2017 Jaguar XE 2017 Jaguar XF 2016 Jaguar XF
Associated Documents
- Download MC-10124200-0001.pdf↗
October 24, 2017•Document ID: 10123473
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
JTB00593NAS1
Date Added:
November 14, 2017
Manufacturer:
JAGUAR
Summary
Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text message capability to the InControl® Touch Pro? system.? Navigation screen supports switching between 'Night' and 'Day' mode.? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system.? Improved Bluetooth® connectivity.? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R).? Screen blank when restarting the vehicle after an immediate shut-down.
Associated Products (10)
2018 Jaguar F-PACE 2018 Jaguar XE 2018 Jaguar XF 2018 Jaguar XJ 2017 Jaguar F-PACE 2017 Jaguar XE 2017 Jaguar XF 2017 Jaguar XJ 2016 Jaguar XF 2016 Jaguar XJ
Associated Documents
- Download MC-10123473-0001.pdf↗
October 24, 2017•Document ID: 10123472
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
JTB00592NAS1
Date Added:
November 14, 2017
Manufacturer:
JAGUAR
Summary
Situation: The lighting control switch and/or the wiper control switch may not operate or operates intermittently.
Associated Products (7)
2018 Jaguar F-PACE 2018 Jaguar XE 2018 Jaguar XF 2017 Jaguar F-PACE 2017 Jaguar XE 2017 Jaguar XF 2016 Jaguar XF
Associated Documents
- Download MC-10123472-0001.pdf↗
October 18, 2017•Document ID: 10124203
Service Bulletin/Repair Instructions
STEERING; STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Mfr Comm. #:
6-365NAS3
Date Added:
November 17, 2017
Manufacturer:
JAGUAR
Summary
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Water or other contaminants may be able to enter the steering gear tie-rod end ball joints which could lead to the ball joint developing a knocking noise after long exposure.
Associated Products (2)
2018 Jaguar F-PACE 2017 Jaguar F-PACE
Associated Documents
- Download MC-10124203-0001.pdf↗
October 18, 2017•Document ID: 10124199
Service Bulletin/Repair Instructions
STEERING; STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Mfr Comm. #:
H037NAS3
Date Added:
November 17, 2017
Manufacturer:
JAGUAR
Summary
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Water or other contaminants may be able to enter the steering gear tie-rod end ball joints which could lead to the ball joint developing a knocking noise after long exposure.
Associated Products (2)
2018 Jaguar F-PACE 2017 Jaguar F-PACE
Associated Documents
- Download MC-10124199-0001.pdf↗
October 13, 2017•Document ID: 10124202
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
K444NAS3
Date Added:
November 17, 2017
Manufacturer:
JAGUAR
Summary
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
Associated Products (5)
2017 Jaguar F-PACE 2017 Jaguar XE 2017 Jaguar XF 2017 Jaguar XJ 2016 Jaguar XJ
Associated Documents
- Download MC-10124202-0001.pdf↗
October 13, 2017•Document ID: 10124201
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
6-341NAS2
Date Added:
November 17, 2017
Manufacturer:
JAGUAR
Summary
DESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
Associated Products (4)
2017 Jaguar F-PACE 2017 Jaguar XE 2017 Jaguar XF 2017 Jaguar XJ
Associated Documents
- Download MC-10124201-0001.pdf↗
October 13, 2017•Document ID: 10123468
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
JTB00591NAS1
Date Added:
November 14, 2017
Manufacturer:
JAGUAR
Summary
Situation: The front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear. This affects only vehicles with Light Oyster color seat trim.
Associated Products (6)
2018 Jaguar F-PACE 2018 Jaguar XE 2018 Jaguar XF 2017 Jaguar F-PACE 2017 Jaguar XE 2017 Jaguar XF
Associated Documents
- Download MC-10123468-0001.pdf↗
October 5, 2017•Document ID: 10123469
Service Bulletin/Repair Instructions
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Mfr Comm. #:
JTB00595NAS1
Date Added:
November 14, 2017
Manufacturer:
JAGUAR
Summary
Situation: The windshield finisher may be loose and/or wind noise may be evident from the A-pillar area.
Associated Products (6)
2018 Jaguar F-PACE 2018 Jaguar XE 2018 Jaguar XF 2017 Jaguar F-PACE 2017 Jaguar XE 2017 Jaguar XF
Associated Documents
- Download MC-10123469-0001.pdf↗
October 3, 2017•Document ID: 10124198
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
JTB00552NAS4
Date Added:
November 17, 2017
Manufacturer:
JAGUAR
Summary
Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions:? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability? Phone and Bluetooth? - connection and contacts download issues? Climate control fan symbol not visible when increasing/decreasing fan speed? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.
Associated Products (10)
2018 Jaguar F-PACE 2018 Jaguar XE 2018 Jaguar XF 2018 Jaguar XJ 2017 Jaguar F-PACE 2017 Jaguar XE 2017 Jaguar XF 2017 Jaguar XJ 2016 Jaguar XF 2016 Jaguar XJ
Associated Documents
- Download MC-10124198-0001.pdf↗
September 25, 2017•Document ID: 10119570
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM73554
Date Added:
October 15, 2017
Manufacturer:
JAGUAR
Summary
Issue: Park distance control (PDC) audio tones inconsistent with visual display.
Associated Products (18)
2018 Jaguar F-TYPE 2018 Jaguar XJ 2017 Jaguar F-PACE 2017 Jaguar F-TYPE 2017 Jaguar XE 2017 Jaguar XF 2017 Jaguar XJ 2016 Jaguar F-TYPE 2016 Jaguar XF 2016 Jaguar XJ 2015 Jaguar F-TYPE 2015 Jaguar XJ 2014 Jaguar F-TYPE 2014 Jaguar XJ 2013 Jaguar XJ 2012 Jaguar XJ 2011 Jaguar XJ 2010 Jaguar XJ
Associated Documents
- Download MC-10119570-0001.pdf↗

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