Infiniti QX56 Complaints (2008)

53 consumer complaints on file.

#10915542October 12, 2016
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2008 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WHEN ENCOUNTERED A DITCH IN THE ROAD, THE REAR OF THE VEHICLE SWAYED AND THE STEERING WHEEL VIGOROUSLY SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THERE WAS NO DIAGNOSIS OR REPAIR COMPLETED. THE MANUFACTURER WAS MADE AWARE AND STATED THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810028December 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 INFINITI QX56. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR BAG SYSTEM SOFTWARE WAS RESTARTED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SPIRAL CABLE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806141November 23, 2015
SERVICE BRAKES, ENGINE
APPARENTLY AS ALL OTHER COMPLAINTS ARE SIMILAR WITH THE BRAKE LIGHT COMING ON AND AS I APPLY PRESSURE TO THE BRAKE TO STOP THE SCRUBBING AND SCRAPING SOUND IS UNBEARABLE, I'VE BEEN TOLD IT'S THE BRAKE BOOSTER IS BAD FOR INFINITI QX56. FIX THE PROBLEM IF EVERYONE IS HAVING THE SAME ISSUE, PLEASE BEFORE SOMEONE GETS KILLED. ALSO THERE'S AN EXHAUST LEAK WHICH YOU CAN TELL BY A FLICKERING NOISE WHEN YOU CRANK UP AND ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790004November 12, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
DURING NORMAL OPERATION OF THE VEHICLE AND WHILE IN MOTION, THE ABS BRAKE LIGHT INDICATOR ON THE DASH CONTROL PANEL ILLUMINATES WHEN APPLYING THE BRAKES, WHICH CAUSE THE BRAKES TO SHAKE AND MAKE SCRAPING SOUND. AT THAT POINT THE BRAKES FAIL TO STOP THE VEHICLE IN A SAFE DISTANCE, INCREASING THE CHANCE OF A COLLISION. ABS BRAKE LIGHT CLEARS AND NORMAL BRAKE FUNCTIONS RETURN WHEN THE IGNITION IS TURNED OFF, THEN BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759386August 26, 2015
SERVICE BRAKES
WHEN ATTEMPTING TO STOP TWO TIMES IN THE PAST FEW MONTHS THE BRAKES SUDDENLY FAIL ALLOWING US NO ABILITY TO STOP THE CAR ALMOST CAUSING A SERIOUS WRECK. THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR WITH THE BRAKE LIGHT (NOT ABS) ILLUMINATED ON THE DASH. EVEN THOUGH NISSAN CONSUMER AFFAIRS IS AWARE OF THIS PROBLEM THEY ARE NOT BEING ACCOUNTABLE OR HELD RESPONSIBLE FOR THIS SERIOUS CAR DEFECT. ACCORDING TO THE CLASS ACTION LAW SUIT (WHERE THERE ARE MANY OTHERS REPORTING THE SAME PROBLEM) THE PROBLEM IS WITH THE ACTIVE BRAKE BOOSTER AND VDC CONTROL UNIT. THEY RECOMMEND FOR ME TO PAY 2-3000 DOLLARS TO HAVE THE CAR FIXED FOR A MANUFACTURING DEFECT. GIVEN THE SEVERITY OF THIS DEFECT IN THE CORE BRAKE SYSTEM ACROSS BOTH NISSAN AND INFINITI CARS AND THE FACT THIS WAS TAKEN TO COURT THERE SHOULD BE A RECALL FOR A FAILING BRAKE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758687August 23, 2015
SERVICE BRAKES
JUST PURCHASED A USED 2008 QX56 WITH 118,000 MILES. 2 INCIDENTS: WHILE COMING TO A STOP, BRAKES FAILED AND BRAKE LIGHT CAME ON. DEALER SAYS LOW BRAKE FLUID SO THEY FILLED AND ALL SEEMED FINE. 3 DAYS LATER, COMING TO A STOP TRAVELING LESS THAN 30 MPH SAME THING. THE DEFECT CONTINUED AS I MADE MY WAY TO MY HOUSE A BLOCK AWAY. I CAN SEE WHY THIS ISSUE WOULD CAUSE AN ACCIDENT AND THE ISSUE IN NO WAY FELT LIKE A PIN CAUSING AN ISSUE WITH THE PEDAL AND BRACKET AS DESCRIBED IN RECALL LISTED. VEHICLE BEING TOWED BY DEALER TO DETERMINE CAUSE BUT FROM REVIEWING ALL THE COMPLAINTS HERE, THERE SEEMS TO BE 2 COMMON THEMES: A BRAKE DEFECT AND NISSAN NOT FIGURING IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747021August 7, 2015
SERVICE BRAKES
BRAKE LIGHT COMES ON WITH A GRINDING SOUND AND BRAKES FAIL TO HOLD. OCCASIONALLY, SLV LIGHT ILLUMINATES. SOME DAYS,IT HAPPENS VERY FREQUENTLY. ROTORS AND BRAKE PADS ARE NEW, BUT THE PROBLEM STILL PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704524April 8, 2015
EXTERIOR LIGHTING
I BOUGHT MY VEHICLE USED, A FEW WEEKS AFTER PURCHASE I NOTICED CONDENSATION INSIDE THE HEADLIGHT ASSEMBLY ON THE PASSENGER SIDE. I'VE RECEIVED NO HELP IN SOLVING THIS PROBLEM FROM THE DEALER OR INFINITI THE COMPANY THEMSELVES NOW BOTH DRIVER AND PASSENGER HAVE CONDENSATION IN THEM IN.THE SITUATION IS SO BAD THAT IT BLOWS THE LAMPS SO THAT NIGHT DRIVING IS HAZARDOUS LET ALONE DANGEROUS . I CANNOT HAVE MY CHILDREN IN THE CAR DUE TO THIS. I'VE BEEN TOLD BY DEALERS THIS IS A DEFECT WITH THE VEHICLE AND INFINITI WILL NOT LISTEN OR HELP WITH THIS PROBLEM, I FOUND MANY OTHERS WITH THIS SAME SITUATION I'M ASKING FOR YOUR HELP WITH THIS NOT JUST FOR MY FAMILY BUT THE COUNTLESS OTHERS WHO ARE IN DANGER OF A VERY SERIOUS PROBLEM WITH THIS VEHICLE LOW VISIBILITY WITH THE ASSEMBLY AND LAMPS BLOWING OUT FROM THE CONDENSATION I CANNOT DRIVE MY VEHICLE AT NIGHT NOW. PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702339March 28, 2015
UNKNOWN OR OTHER, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
THERE WASN'T ANY ACCIDENTS, BUT IF THIS PROBLEM DOESN'T GET RESOLVED THERE WILL BE. THIS IS BY FAR THE MOST UNSAFE VEHICLE I'VE EVER COME ACROSS! IF YOU HIT ANY IRREGULAR ROAD SURFACE OR POTHOLE YOUR CAR SHIFTS. IF YOU ARE TRAVELING AT HIGH SPEEDS IT WILL ACTUALLY THROW YOUR CAR INTO THE LANE TO THE RIGHT. I'VE READ SEVERAL FORUMS WITH THE SAME TYPE OF COMPLAINTS. I DON'T UNDERSTAND WHY THIS IS STILL A PROBLEM I'M TERRIFIED TO DRIVE MY KIDS IN THIS AND I'M UNFORTUNATELY STUCK IN THIS VEHICLE BECAUSE I'M UPSIDE DOWN. THIS NEEDS ADDRESSED IMMEDIATELY WHAT A TERRIBLE VEHICLE I WILL NEVER BUY ANOTHER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701522March 24, 2015
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT SUDDENLY BEGAN FLASHING. I TOOK TRUCK TO DEALER AND THEY SAID DRIVER SIDE AIRBAG MODULE SHORTED INTERNALLY. PRICE TO FIX IS $1,600.00. THIS TRUCK HAS NEVER BEEN IN AN ACCIDENT OR AT ANY TIME HAD ITS AIRBAGS DEPLOYED. ALL SERVICE TO TRUCK HAS BEEN WITH INFINITI DEALERSHIPS. SERVICE REPRESENTATIVE SAID ELECTRONIC ISSUE AND NOT OWNER ERROR. THIS COULD HAPPEN AT ANY TIME WITH THIS TRUCK. I CALLED CUSTOMER SERVICE AND THEY SAID PROBLEM IS COVERED IF TRUCK LESS THAN 4 YEARS OLD OR 60,000 MILES. THIS IS AN ELECTRONIC MANUFACTURING DEFECT AND INFINITI SHOULD NOT CHARGE FOR THEIR ELECTRONIC DEFECT AFFECTING SAFETY. ALL AIRBAGS IN VEHICLE ARE NOW DISABLED. TAKE RESPONSIBILITY INFINITI. YOUR COVERAGE OF FUNCTIONING AIRBAGS SHOULD LAST THE LIFETIME OF YOUR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693738March 11, 2015
SERVICE BRAKES
VEHICLE WOULD NOT STOP, AND THE BRAKE LIGHT CAME ON. THERE WAS A SPRING NOISE COMING FROM THE DASH. THE VEHICLE WAS TURNED OFF AND TURNED BACK ON AND THE PROBLEM WENT AWAY. FROM WHAT I HAVE READ ON LINE IT IS A FAULTY DELTA STROKE SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664354December 15, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2008 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE PASSENGER SIDE HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE PASSENGER SIDE HEADLIGHT WAS REPLACED. IN ADDITION, THE DRIVER SIDE HEADLIGHT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650424October 27, 2014
AIR BAGS
AIRBAG WARNING LIGHT BEGAN FLASHING. DEALERSHIP SAYS THERE IS A PROBLEM WITH DRIVER SIDE. $1500 TO REPAIR EVEN THOUGH THE AIRBAGS HAVE NEVER DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640704October 2, 2014
SERVICE BRAKES
DURING THE FIRST TWO OCCURRENCES, WHILE ATTEMPTING TO ENGAGE THE BRAKE PEDAL TO SLOW DOWN, THE BRAKES APPEARED TO "OPEN UP" CAUSING THE VEHICLE TO THRUST FORWARD IN A SLIDING MOTION INSTEAD OF COMING TO A HALT. WHILE REPEATEDLY PUMPING THE BRAKE PEDAL, THE BRAKING SYSTEM APPEARED EXTREMELY "LOOSE" AND THE BRAKES WOULD APPEAR TO ENGAGE AND QUICKLY DISENGAGE. THE SPAN OF BREAKING FOR EACH OCCURRENCE LASTED ABOUT 200-300 FEET BEFORE THE VEHICLE WOULD EVENTUALLY COME TO A COMPLETE STOP. FOLLOWING BOTH OCCURRENCES, THE VEHICLE WAS TURNED OFF AND THE BRAKES APPEARED TO WORK PROPERLY AFTER RESTARTING THE VEHICLE. DURING THE THIRD OCCURRENCE, THE EXACT INCIDENCE DESCRIBED ABOVE OCCURRED WHEN TRYING TO BRING THE VEHICLE TO A COMPLETE STOP; HOWEVER, THE SPAN OF BREAKING LASTED ABOUT 400 FEET. WHILE CONSTANTLY PUMPING THE BRAKE PEDAL TO GAIN CONTROL OF THE VEHICLE, THE BRAKES WENT FROM BEING EXTREMELY "LOOSE" AND GOING TO THE FLOOR TO BECOMING EXTREMELY HARD AND NOT ENGAGING AT ALL. THE BRAKE PEDAL APPEARED TO HAVE LOCKED AND NO PRESSURE COULD BE APPLIED TO THE PEDAL. ONCE THE PEDAL LOCKED, THE VEHICLE CAME TO A GRADUALLY SLOW STALL AND EVENTUALLY STOPPED WITHOUT THE ABILITY OF APPLYING THE BRAKES. AS WITH THE PREVIOUS TWO OCCURRENCES, THE BRAKING SYSTEM WOULD APPEAR TO OPERATE PROPERLY AFTER RESTARTING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640476October 1, 2014
SUSPENSION
WHEN DRIVING AT HIGHWAY SPEEDS, IF I DRIVE OVER ANY KIND OF BUMP, OR GROOVE IN THE ROAD THE BACK END OF THE VEHICLE BOUNCES AND SWAYS AND I HAVE TO GRIP THE STEERING WHEEL EXTRA TIGHT AND HOPE THAT I DON'T LOSE CONTROL OF THE CAR. THE SAME THING HAPPENS WHEN I GO OVER BUMPS AT SLOWER SPEEDS BUT IT DOESN'T SWAY FROM SIDE TO SIDE, JUST BOUNCES UP AND DOWN. I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE AS I NEVER FEEL LIKE I AM FULLY IN CONTROL DUE TO THE BOUNCING/SWAYING!! WE HAVE REPLACED THE SHOCKS AND IT HAS NOT HELPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609210July 9, 2014
SERVICE BRAKES
I APPLIED BRAKES WITH PLENTY OF LEAD TIME BUT THE QX56 FAILED TO BRAKE CAUSING ME TO REAR END ANOTHER SUV; I DID MINIMAL DAMAGE TO THE OTHER CAR BUT DAMAGED MY RADIATOR/FRONT-BUMPER/HOOD. I HAD A SIMILAR ABS ISSUE ABOUT A WEEK BEFORE AS DESCRIBED BY MANY FOR THE 2004-2006 NISSAN/INFINITY RECALL BUT I DIDN'T RESEARCH THAT RECALL UNTIL THIS CURRENT ACCIDENT. MY AIRBAGS DID NOT GO OFF. ON INITIALLY BREAKING IT SOUNDED LIKE THE ABS WAS GOING TO KICK IN BUT THE CAR KEPT MOVING FORWARD WITH NONE OF THE NORMAL PULSING ACTION THAT WOULD NORMALLY BE FELT WITH ABS AND NO REDUCTION IN SPEED AS THE BRAKE PEDAL WAS FULLY DEPRESSED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10606613June 28, 2014
SUSPENSION
REAR SELF- LEVELING SUSPENSION SYSTEM NOT WORKING, CAUSING THE QX56 TO LOOSE CONTROL ON THE HIGHWAY BUMPS! (SCARY DRIVE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588769May 15, 2014
POWER TRAIN
MY QUESTION IS SOMEWHAT IRRELEVANT NOW, SEEING THAT THE DAMAGE TO MY VEHICLES IS ALREADY DONE. I HAVE OWNED TWO VEHICLES MADE BY NISSAN, A 2004 ARMADA LE AND NOW A 2008 INFINITI QX56. ON BOTH OF THESE UNITS THE FRONT DIFFERENTIAL PINION SEAL LEAKED CAUSING DAMAGE TO THE FRONT DIFFERENTIAL BEARINGS. I HAVE HEARD OF MANY OTHERS EXPERIENCING THIS SAME PROBLEM. Q. CAN YOU PLEASE TELL ME WHY THIS ISSUE HAS NOT BEEN RECALLED BY NISSAN? IT'S OBVIOUS THIS IS A MAJOR PROBLEM (AMONG MANY OTHERS WITH THIS VEHICLE) THAT NISSAN CHOOSES TO IGNORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560888January 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 INFINITY QX56. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK WITH THE ENGINE TURNED ON AND EXITING THE VEHICLE, THE VEHICLE ERRONEOUSLY ROLLED AWAY AND CRASHED INTO A NEARBY BUILDING WITHIN TEN MINUTES. THE CONTACT INDICATED THAT THE SHIFTER LEVER WAS STILL ENGAGED IN PARK AFTER THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS REPAIRED BUT NO INFORMATION WAS PROVIDED TO THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10538529September 3, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 INFINITI QX56. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A TICKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ENGINE MANIFOLD WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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