Infiniti M56 Service Bulletins
127 manufacturer communications on file.
- December 1, 2017•Document ID: 10127442Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- ITB17-057
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
Summary2011 - 2013 M AND M HYBRID, 2014-2015 Q70 AND Q70 HYBRID; POOR HEATER PERFORMANCE FROM THE PASSENGER SIDE IF YOU CONFIRM With the engine running at full operating temperature and the HVAC set to VENT (face) and 90°F on both sides, the VENT air temperature on the passenger side is more than 10°F colder than the VENT air temperature on the driver side, AND THEN When the HVAC control is adjusted to 60°F on both sides, there is a noticeable change from warm air to cool (A/C) air discharged from VENT on both sides. This confirms proper MIX door operation, NOTE: If the MIX door operation is abnormal, this bulletin does not apply. Refer to ASIST for further diagnostic information. AND No HVAC DTCs are stored. ACTION 1. Drain the engine coolant. 2. Modify the thermostat. 3. Flush the cooling system 3 times with Long Life Coolant. 4. Replace the heater core. 5. Replace the thermostat with gasket.
Associated Products (9)Associated Documents - November 29, 2017•Document ID: 10127465Service Bulletin/Repair InstructionsVISIBILITY:GLASS, SIDE/REAR
- Mfr Comm. #:
- ITB17-009a
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
SummaryWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (212)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 192 moreAssociated Documents - November 29, 2017•Document ID: 10127462Service Bulletin/Repair InstructionsVISIBILITY:WINDSHIELD
- Mfr Comm. #:
- ITB09-039e
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
SummaryWINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (212)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 192 moreAssociated Documents - November 28, 2017•Document ID: 10127461Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- ITB00-024g
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
SummaryBRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. Please discard previous versions of this bulletin.
Associated Products (212)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 192 moreAssociated Documents - October 10, 2017•Document ID: 10123358Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- P6305
- Date Added:
- November 14, 2017
- Manufacturer:
- INFINITI
SummaryTiming Chain Voluntary Service Campaign - Expiration Notice ***** Campaign Summary ***** INFINITI launched this Voluntary Service Campaign on May 6, 2016 on certain 2011-13 INFINITI QX56 and INFINITI M56 vehicles to offer clients the opportunity to replace the timing chain, chain guides, and crank sprocket at no charge to the client for parts and labor. INFINITI has made multiple attempts to notify clients concerning this service campaign and is now informing them that the campaign will end February 28, 2018. INFINITI wants to inform retailers to open repair orders on or before February 27, 2018 in order to have timing chain replacement covered by this service campaign. Vehicles presented for repair after this date will not be covered by this service campaign and any repair will be performed at client expense if the vehicle?s warranty has expired. ***** What Retailers Should Do ***** 1. Service Comm will deactivate P6305 on any unrepaired VINs on February 28, 2018. - Repair orders must be opened on or before February 27, 2018 - Claims submitted for repair orders opened after this date will be rejected. 2. Retailers should plan their parts inventory needs to align with the end of this campaign. 3. Retailers should submit any open claims for the timing chain replacement under this campaign as soon as possible. INFINITI would like to have all claims submitted by March 14, 2018.
Associated Products (6)Associated Documents - September 25, 2017•Document ID: 10118678Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; WHEELS
- Mfr Comm. #:
- ITB11-005c
- Date Added:
- October 12, 2017
- Manufacturer:
- INFINITI
SummaryWHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (72)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 52 moreAssociated Documents - July 7, 2017•Document ID: 10119210Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- ITB09-015h
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
Summary12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
Associated Products (219)2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 moreAssociated Documents - April 10, 2017•Document ID: 10109233Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB17-015
- Date Added:
- August 1, 2017
- Manufacturer:
- INFINITI
SummaryNAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the vehicle is in the state of Oregon. ACTION Update the Navigation system software using the DVD shown on page 2.
Associated Products (54)2017 Infiniti Q702017 Infiniti QX502017 Infiniti QX702017 Infiniti QX802016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX50+ 34 moreAssociated Documents - March 20, 2017•Document ID: 10109195Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
- Mfr Comm. #:
- ITB17-026
- Date Added:
- August 1, 2017
- Manufacturer:
- INFINITI
SummaryINFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
Associated Products (104)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX702016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q50+ 84 moreAssociated Documents - March 7, 2017•Document ID: 10109193Service Bulletin/Repair InstructionsSUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
- Mfr Comm. #:
- ITB17-018
- Date Added:
- August 1, 2017
- Manufacturer:
- INFINITI
SummaryBALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin is a correction and a supplement to the ESM.
Associated Products (81)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX502017 Infiniti QX702017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q60+ 61 moreAssociated Documents - February 17, 2017•Document ID: 10109183Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- REVISION 3-PC451
- Date Added:
- August 1, 2017
- Manufacturer:
- INFINITI
Summary2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Please discard earlier versions of this bulletin.
Associated Products (15)Associated Documents - February 16, 2017•Document ID: 10120545Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB17-007
- Date Added:
- October 25, 2017
- Manufacturer:
- INFINITI
SummaryCLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder notification to clients affected by AT&T?s planned discontinuation of the 2G cellular network. In June 2016, Infiniti communicated instructions to retailers to update new vehicles in their inventory with 3G compatible telematics control units. At this time, Infiniti is beginning the process of making 3G compatible hardware available to owners of affected vehicles as identified above. This upgrade may require an owner to make a co-payment in order to receive the 3G hardware update. Please refer to the Claims Information below to determine if an owner co-pay is required. This client satisfaction initiative includes both the hardware upgrade and a complimentary one-year subscription to Infiniti Connection Plus telematics service; this does not apply to PC454 (see page 2 for details). You MUST use Service Comm to confirm bulletin Applicability. NOTE: - Vehicle eligibility will be viewed on the second page of Service Comm. This activity is not displayed on the main page of Service Comm because it is optional for customers to participate. - Vehicles without Navigation are ineligible as they are not equipped with TCUs. Retailer?s Responsibility It is the retailer?s responsibility to check SERVICE COMM using the appropriate Service Comm I.D. for the status on each vehicle falling within the range of this client satisfaction initiative which for any reason enters the service department. If a vehicle subject to this client satisfaction activity was part of a retailer trade, the letter associated with that vehicle should be forwarded to the appropriate retailer for upgrade completion.
Associated Products (16)Associated Documents - February 13, 2017•Document ID: 10119184Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- ITB17-005
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
SummaryBLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL SERVICE INFORMATION The Enhanced Multi-Media Interface Tester (EMMIT) J-51922 is a new special tool that tests the functionality of the following features: Bluetooth o Pairing/Connecting o Phonebook Access Profile o Hands Free Profile (for calls) o Bluetooth Audio test o Message Access Profile (for text messages, if so equipped) USB o Tests USB music playback o Tests USB music browsing capability AUX o Tests AUX Jack playback Use EMMIT to diagnose symptoms related to Bluetooth, USB, and AUX. If EMMIT passes diagnostic tests, the symptom is caused by the customer?s phone and not caused by the AV control unit. DO NOT replace the AV control unit. NOTE: If an AV control unit is replaced for multi-media issues that can be tested with EMMIT, a printed copy of the EMMIT diagnostic results must be included with the returned unit. See page 2 for more information about the EMMIT tool.
Associated Products (11)Associated Documents - January 3, 2017•Document ID: 10109168Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- REVISION 2-PC451
- Date Added:
- August 1, 2017
- Manufacturer:
- INFINITI
Summary2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the previous part (283B0-3JA5A). Retailers may continue to use the previous part until existing stock is exhausted. - 283B0-3JA7A is used for Q50 - These parts are not restricted and can be ordered through normal process Please discard previous versions of this announcement.
Associated Products (15)Associated Documents - November 29, 2016•Document ID: 10119255Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- ITB13-052a
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
SummaryINTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
Associated Products (32)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX602014 Infiniti QX80+ 12 moreAssociated Documents - November 28, 2016•Document ID: 10119264Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- ITB16-047
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
SummaryINFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates an output signal of the ECM is not recognized. - Absent or incorrect ECM signals, that are indicated by corresponding P-codes, may trigger C1130 in the ABS control unit. - Some vehicle features that can be affected by absent or incorrect ECM signals are: - Forward Emergency Braking (FEB) - Intelligent Cruise Control (ICC) - VDC/ABS/TCS
Associated Products (36)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702014 Infiniti Q502014 Infiniti Q60+ 16 moreAssociated Documents - November 3, 2016•Document ID: 10119284Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- REVISION 1-PC451
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
Summary2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has been added to this announcement.. - Second page of Service Comm is not VIN specific, service personnel should check vehicle repair history prior to offering clients an opportunity to upgrade - In lieu of repair history, TCU version can be checked on the information screen (see page 2) Please discard previous versions of this announcement.
Associated Products (15)Associated Documents - October 20, 2016•Document ID: 10120576Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB12-011g
- Date Added:
- October 25, 2017
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
Associated Products (23)2017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q702014 Infiniti QX602014 Infiniti QX802013 Infiniti JX352013 Infiniti M35+ 3 moreAssociated Documents - September 29, 2016•Document ID: 10091612Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- PC451_PC452 2G T
- Date Added:
- February 14, 2017
- Manufacturer:
- INFINITI
Summary"PC451_PC452 2G TCU UPDATE - MAIL NOTIFICATION THE PURPOSE OF THIS ANNOUNCEMENT IS TO LET FIELD PERSONNEL KNOW THAT THE FIRST 22K OWNER MAILINGS HAVE BEEN SENT OUT TODAY. THIS FIRST MAILING WAS DIRECTED TOWARDS CURRENT INFINITI CONNECTION SUBSCRIBERS OR TRIAL PARTICIPANTS. THE REMAINING OWNER NOTIFICATIONS WILL BE SENT OUT BETWEEN NOW AND DECEMBER 1, 2016. OWNER NOTIFICATION TIMING FOR Q50 OWNERS IS STILL TBD BASED ON PARTS AVAILABILITY TIMING."
Associated Products (9)Associated Documents - September 28, 2016•Document ID: 10091569Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB12-054B
- Date Added:
- February 14, 2017
- Manufacturer:
- INFINITI
SummaryTHIS BULLETIN HAS BEEN AMENDED. THE TITLE AND IF YOU CONFIRM SECTION HAVE BEEN REVISED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN.
Associated Products (28)2013 Infiniti FX372013 Infiniti FX502013 Infiniti G372013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti EX352012 Infiniti FX352012 Infiniti FX502012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti FX352011 Infiniti FX502011 Infiniti G37+ 8 moreAssociated Documents