Infiniti M45 Complaints

280 consumer complaints on file.

#10445459January 26, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE RAN OUT OF FUEL DESPITE THE FUEL GAUGE READING THAT THE TANK WAS FULL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000 AND THE CURRENT MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445158January 25, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE FUEL GAUGE WOULD DISPLAY INACCURATE FUEL LEVEL READINGS. AS A RESULT, THE VEHICLE STALLED ON VARIOUS OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL GAUGE AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444720January 21, 2012
FUEL SYSTEM, GASOLINE
ENGINE STALLING OCCURRED WHEN THE CAR RAN OUT OF FUEL, DESPITE THE GAUGE INDICATING THE PRESENCE OF GASOLINE IN THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444648January 20, 2012
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE FUEL GAUGE NO LONGER WORKS CORRECTLY. I RAN OUT OF GAS IN THE MIDDLE OF THE STREET AND WAS NEARLY REAR ENDED SEVERAL TIMES BEFORE I WAS ABLE TO MOVE THE VEHICLE OFF THE STREET. MY WIFE, CHILDREN, MYSELF AND OTHER DRIVERS WERE ALL PUT IN HARM'S WAY DUE TO THIS FAULTY ISSUE. FROM READING THE FORUMS, THIS ERROR ON NISSAN'S PART IS PLAGUING MANY OF THESE VEHICLES AND WILL EVENTUALLY AFFECT THEM ALL. PLEASE CONSIDER THAT THIS MODEL M45 WAS SOLD IN THE US FOR ONLY TWO MODEL YEARS (2003, 2004). THE COMBINED SALES FOR THESE VEHICLES FROM 2002-2004 WAS ONLY 7,855 BEFORE THEY ABANDONED THE Y34 PLATFORM AND WENT TO THE NEW Y50 PLATFORM. SO THE NUMBER OF COMPLAINTS WILL NOT BE THAT OF A TOYOTA CAMRY. FROM WHAT I GATHER ON THIS WEBSITE, AT LEAST 1% OF ALL 03/04 M45 OWNERS HAVE FILED A COMPLAINT WITH NHTSA. THERE ARE HUNDREDS OF OTHERS THAT HAVE THIS ISSUE BUT HAVE NOT FILED A COMPLAINT. THIS IS ONE OF THE MOST DISCUSSED TOPICS IN THE INFINITI OWNERS FORUMS. MY VEHICLE IS NOW SHOWING TWO ERROR CODES ON THE OBD-II READOUT: P1444 (EVAP CANISTER PURGE VOLUME CONTROL SOLENOID VALVE) AND P0462 (FUEL LEVEL SENSOR). FROM WHAT I UNDERSTAND, SOME PEOPLE HAVE HAD THE FUEL LEVEL SENSOR REPLACED BY INFINITI, BUT THIS DOES NOT FIX THE ISSUE. OTHERS HAVE HAD THEIR INSTRUMENT CLUSTER SENT OFF AND REPLACED BY A THIRD PARTY TO REPAIR NISSAN'S FAULTY FACTORY SOLDERING. THIS IS THE CAUSE FOR THE FUEL GAUGE NOT WORKING AND FOR THE ERROR CODES. PLEASE CONSIDER THIS INFORMATION AND THAT OF THE OTHER COMPLAINTS TO HAVE NISSAN ISSUE A RECALL TO FIX THIS FUEL GAUGE ISSUE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444491January 19, 2012
FUEL SYSTEM, GASOLINE, UNKNOWN OR OTHER
I WAS DRIVING MY 2003 INFINITI M45 ON OR AROUND JUNE 30, 2011 AT 65MPH ON HIGHWAY 290 NEAR THE WOLF RD EXIT IN CHICAGO. ALL OF A SUDDEN WHILE I WAS IN THE LEFT LANE, MY CAR STARTED JERKING HEAVILY AND MY POWER STEERING WENT OFF MAKING THE CAR REALLY HARD TO STEER. I LOOKED AT THE DASH AND SAW NO WARNING MSGS COME ON.... I CAREFULLY VEERED MY CAR THROUGH HEAVY TRAFFIC TOWARDS THE RIGHT LANE AND SHOULDER AND I BARELY MISSED A TRUCK COMING IN THE FAR RIGHT LANE! AS I GOT TO THE SHOULDER AND CAUGHT MY BEARINGS AND WAS ABOUT TO CALL AN EMERGENCY TOW TRUCK A COP CAME AND ASKED WHAT HAPPENED. I EXPLAINED IT TO HIM AND HE SAID MAYBE YOU NEED SOME GAS? I LOOKED AT MY DASH AND MY FUEL GAUGE STILL SHOWED ALMOST HALF A TANK AVAILABLE BUT I TOOK HIS ADVICE. HE TOOK ME TO THE CLOSEST GAS STATION TO GET GAS, WE WENT BACK AND FILLED THE CAR AND STARTED THE CAR WHICH STARTED FINE NOW! I WAS IN DISBELIEF THAT MY FUEL GAUGE WAS BROKEN AND IT ALMOST GOT ME INTO A HEAVY ACCIDENT THAT MIGHT HAVE SEVERELY INJURED ME!! SINCE THEN, MY FUEL GAUGE HAS NOT COME BACK TO NORMAL AND I DON'T HAVE THE EXTRA MONEY NEEDED TO FIX IT AS I DO BELIEVE ITS INFINITI/NISSAN'S JOB TO FIX IT!! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444467January 18, 2012
FUEL SYSTEM, GASOLINE
FUEL GAUGE READS HALF BUT IS REALLY EMPTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444089January 17, 2012
ELECTRICAL SYSTEM
PURCHASED A 2004 INFINITI M45 WITH 76K IN MAY 2010. WITHIN 2 DAYS OF BUYING THE CAR THE CHECK ENGINE LIGHT CAME ON. I HAD IT SCANNED AND IT SAID "FUEL SENDING UNIT" SO I REPLACED THAT PART AND THE LIGHT WENT OFF. ABOUT 2 DAYS LATER, THE GAS TANK WAS ABOUT 1/4 TANK SHOWN, AND I WATCHED THE FUEL GAUGE NEEDLE MOVE FROM 1/4 TANK TO "FULL" AT THE STOP LIGHT. SHORTLY THEREAFTER THE CHECK ENGINE LIGHT CAME BACK ON. I DID A QUICK "GOOGLE" SEARCH AND FOUND MULTIPLE ONLINE FORUMS DISCUSSING THIS TOPIC AND THE REAL FAULT IS THE GAUGE CLUSTER. I CONTACTED A LOCAL INFINITI DEALER AND ASKED ABOUT THE PROBLEM AND WAS TOLD "IT'S ONLY HAPPENED A FEW TIMES" BUT I HAD PAGES OF OTHER OWNERS POSTING ON THE FORUMS SAYING IT HAD HAPPENED TO THEM. THE DEALER TOLD ME IT WOULD BE $800 TO REPLACE THE GAUGE CLUSTER, SO I SAID "NO THANKS" AND HAD MY ORIGINAL CLUSTER REPAIRED WITH A LIFETIME WARRANTY AT BBA REMANUFACTURING AND IT HAS WORKED PERFECTLY SINCE SEPTEMBER 2010. PRIOR TO REPAIRING THE ORIGINAL ONE, I PURCHASED A BRAND NEW GAUGE CLUSTER ON EBAY, BUT IT WAS NOT FOR MY MODEL WITH ICC AND NAV, SO I HAVE SPENT MONEY BUYING A GAUGE CLUSTER AND REPAIRING MY ORIGINAL ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443897January 16, 2012
FUEL SYSTEM, GASOLINE
MY FUEL GAUGE WAS SHOWING A HALF A TANK OF GAS AND I RAN OUT OF GAS STALLING IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE IS OUT OF WARRANTY DO TO TIME FRAME BUT WELL WITHIN THE MILEAGE. THIS CONTINUES TO BE A PROBLEM AND I HAVE RUN OUT OF GAS 2 ADDITIONAL TIMES. THE VEHICLE READS FULL 99% OF THE TIME BUT WILL DROP DOWN TO ABOUT A HALF A TANK EVERY NOW AND THEN (BUT NOT OFTEN), USUALLY AS IT GETS CLOSE TO BEING EMPTY. THE DATES AND MILEAGE FOR THIS COMPLIANT ARE NOT ACTUALLY BUT ARE TO MY BEST GUESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443719January 13, 2012
FUEL SYSTEM, GASOLINE
CAR CUT OFF DUE LACK OF GAS, HOWEVER, THE FUEL GAUGE WAS SHOWING A HALF A TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443187January 9, 2012
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE FUEL GAUGE MEASURED MORE THAN 1/2 A TANK AND THE CAR RAN OUT OF GAS. FORTUNATELY, I WAS ABLE TO COAST TO A STOP IN A SAFE AREA. THE FUEL GAUGE HAS CONTINUED TO MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443228January 9, 2012
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE ON MY 2004 INFINITI STOPPED WORKING. I WAS DRIVING ON THE HIGHWAY AND MY FUEL GAUGE, READ 2/3RDS FULL, I RAN OUT OF GAS IN THE MIDDLE OF THE ROAD. I HAD TO HAVE THE CAR TOWED TO A REPAIR SHOP, THE FUEL PUMP WAS REPLACED. TO DATE THE GAUGE WILL NOT GO BELOW 2/3RDS NO MATTER HOW MUCH FUEL IS LEFT IN THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442855January 8, 2012
FUEL SYSTEM, GASOLINE
MY FUEL GAUGE READ 1/3 OF A TANK AND I RAN OUT OF GAS. I BOUGHT THE CAR USED IN APPROXIMATELY JAN 2009 AND I BOUGHT AN EXTENDED COMPLETE POWERTRAIN WARRANTY. THEY INITIALLY THOUGHT IT WAS MY FLOAT MECHANISM IN THE GAS TANK BUT FINALLY REALIZED IT WAS THE DASH AND REPLACED IT UNDER WARRANTY ($50 DEDUCTIBLE APPLIED). MY WARRANTY EXPIRED A FEW MILES AGO (CAR HAS 90500 MILES ON IT NOW) AND I HAVE BEGUN TO NOTICE THE PROBLEM AGAIN. CURRENTLY I FILL UP AFTER THE TRIP ODOMETER REACHES 300 MILES DRIVEN ON A TANK BECAUSE WHILE THE GAUGE APPEARS TO WORK ACCURATELY, ONCE IT REACHES 1/4 OF TANK LEFT, IT BEGINS TO RISE AND WILL GO AS HIGH AS 3/4 FULL. SOMETIMES TURNING THE CAR OFF AND THEN BACK ON WILL RESET IT BUT IT WILL SOON BEGIN TO RISE AGAIN. VERY ANNOYING AND ACCORDING TO THE DEALER THE DASH COSTS $900+ (IN 2009). RAMSEY INFINITI OF RAMSEY NJ DID THE WORK IN 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442977January 4, 2012
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE
2003 INFINITI M45. CONSUMER STATES GAS GAUGE WAS GIVING ERRATIC READINGS *TGW THE CONSUMER STATED HE RAN OUT OF GAS WITH NO WARNING FROM THE GAS GAUGE OR LOW FUEL INDICATOR. APPARENTLY, A SERVICE BULLETIN WAS ISSUED REGARDING FAULTY INDICATORS AND THE VEHICLE WAS REPAIRED FREE OF CHARGE. HOWEVER, ABOUT 16 MONTHS AGO, THE CONSUMER NOTICED THE GAS GAUGE WAS ONCE AGAIN PROVIDING ERRATIC READINGS. TWO DEALERS INFORMED THE CONSUMER THAT SINCE THE GAUGE WAS PREVIOUSLY REPAIRED UNDER THE SERVICE BULLETIN, THAT HE WOULD NOT BE ELIGIBLE FOR A COMPLIMENTARY REPAIR AGAIN. THE CONSUMER WAS ALSO INFORMED THE COST OF THE REPAIR WOULD BE $500. UNFORTUNATELY, THE CONSUMER RAN OUT OF GAS AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442145January 3, 2012
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE STOPPED INDICATING THE CORRECT FUEL LEVEL WHICH LEFT ME STRANDED ON A DANGEROUS HIGHWAY WHEN I RAN OUT OF FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442051January 2, 2012
FUEL SYSTEM, GASOLINE
I RAN OUT OF FUEL LOST ALL POWER @ 70 MPH WITH FUEL GAUGE READING 1/4 TANK. NO ACCIDENT BUT THERE WAS TRAFFIC IN MY IMMEDIATE AREA AND IT WAS 9PM AND DARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442039January 1, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
AS I WAS DRIVING HIKE AFTER WORK ON 95 SOUTH MY INFINITI ALL OF A SUDDEN SHUT OFF WHILE I WAS ON THE MIDDLE LANE ON THE HIGHWAY, I MANAGES TO LET IT RIDE OVER AND GET TO THE EMERGENCY LANE BEFORE THE CAR CAME TO A COMPLETE STOP, I DID NOT KNOW WHAT WAS THE ISSUE UNTIL I HAD IT TOWED TO MY MECHANIC AND HE TOLD ME THAT THE CAR HAD NO FUEL, I DID NOT UNDERSTAND BECAUSE THE GAUGE READ A QUARTER TANK, AFTER DOING SOME RESEARCH AND GETTING MY CAR SCANNED FOR THE CHECK ENGINE LIGHT THAT IS NOW ON BECAUSE OF IT, I FOUND OUT THAT THIS MODEL M 2003-2004 ALL HAVE THE SAME ISSUE WITH THE GAS GAUGE (INSTRUMENT CLUSTER). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441986December 31, 2011
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE
THE CAR STOPPED IN THE MIDDLE OF THE STREET BECAUSE IT WAS OUT OF GAS, BUT THE INDICATOR WAS SHOWING ABOUT 40% OF A FULL GAS TANK. THERE WAS NO "LOW FUEL" WARNING BEFORE THE CAR RAN OUT OF GAS. THIS IS THE SECOND TIME THE FUEL INDICATOR FAILED; THE SAME PROBLEM WAS REPAIRED 2 OR 3 YEARS AGO. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441794December 30, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
APPROXIMATELY 3 WEEKS AGO I WAS DRIVING MY CAR AND ALL OF A SUDDEN IT STOPPED IN THE MIDDLE OF A BUSY ROAD AND WOULDN'T START. IT APPEARED TO BE A FUEL PROBLEM BUT THE GAS GAUGE WAS SHOWING OVER A QUARTER TANK FULL. I HAD TO TOW IT TO A MECHANIC AND THEN TOW IT AGAIN TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSTIC WAS A FAULTY GAS GAUGE AND WAS RECOMMENDING TO REPLACE THE WHOLE CLUSTER, A VERY EXPENSIVE PROPOSITION. AS I WAS RESEARCHING THE ISSUE IT BECAME APPARENT THAT THIS IS A COMMON PROBLEM WITH HUNDREDS IF NOT THOUSANDS OF COMPLAINTS. APPARENTLY, THE FAULTY ITEM SHOULD HAVE BEEN RECALLED BUT INFINITI DECIDED NOT TO DO THE RIGHT THING AS IT WOULD BE TOO EXPENSIVE TO RECALL THE FAULTY ITEM WHILE THEY COULD MAKE MORE MONEY BY JUST REPLACING THEM AND CHARGING THE CONSUMERS HUNDREDS OF DOLLARS. NOT TO MENTION THE INCIDENTAL COSTS INCONVENIENCES AND DANGERS THAT CONSUMERS HAD TO FACE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441480December 28, 2011
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
I FIRST INCURRED A FUEL GAUGE ISSUE WITH MY 2003 INFINITY M45 SEDAN AROUND APPROXIMATELY DECEMBER 2009. MY MOTHER WAS DRIVING THE CAR AT THE TIME OF FIRST INCIDENT AND THE FUEL GAUGE HAD READ FULL. ON HER WAY TO WORK SHE RAN OUT OF GAS WHICH CAUSED AN ENGINE FAILURE. AS A RESULT, SHE WAS STRANDED ON THE SIDE OF A MAJOR HIGHWAY. UPON TAKING THE CAR TO A LOCAL INFINITY DEALERSHIP THEY WERE ALMOST INSTANTLY ABLE TO DIAGNOSE THE PROBLEM AS A FAULTY INSTRUMENT GAUGE CLUSTER. I WAS TOLD THE PART ALONE WAS AROUND $900 AND AFTER LABOR, IT WOULD BE OVER $1000 TO FIX. MY ONLINE RESEARCH HAS PROVEN THAT THIS IS A VERY COMMON PROBLEM AND SEVERAL THIRD PARTY COMPANIES HAVE BEGUN OFFERING REPAIR SERVICES FOR THIS SPECIFIC ISSUE. I HAVE COME INTO CONTACT WITH WELL OVER 20 03-04 INFINITY M45 OWNERS WHO HAVE THE SAME ISSUE. SOME OWNERS HAVE EXPERIENCED THIS PROBLEM WITH AS FEW AS 20,000 MILES. IT IS AN ISSUE THAT INFINITY IS AWARE OF, BUT IT IS MY OPINION THAT THEY CHOOSE NOT TO RECALL THE ISSUE WHEN THEY CAN MAKE AN EXTRA $1000 OFF REPLACING THE INSTRUMENT CLUSTER. I WAS MADE AWARE THAT THE ISSUE WAS NO UNDER INVESTIGATION. THERE ARE ONLY AROUND AN ESTIMATED 8100 03-04 M45S CURRENTLY STILL IN USE. AS A RESULT, OUR VOICE IS NOT HEARD VERY LOUDLY EVEN THOUGH THE PROBLEM IS EXTREMELY COMMON IN THESE VEHICLES. I AM MORE THAN WILLING TO OFFER ANY FURTHER INFORMATION ON MY PERSONAL EXPERIENCE WITH THE MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441279December 27, 2011
FUEL SYSTEM, GASOLINE
WHILE DRIVING VEHICLE THE FUEL GAUGE AND FUEL REMAINING COMPUTER SHOWED A SIGNIFICANT AMOUNT OF FUEL LEFT, ALMOST HALF A TANK. AFTER A COUPLE OF MINUTES OF DRIVING THE CAR SPUTTERED AND STALLED. I PULLED OVER AND TRIED CRANKING THE MOTOR. AFTER SEVERAL FAILED ATTEMPTS I NOTICED THAT THE FUEL GAUGE WAS NOW SETTLED ON EMPTY. CHECKED THE COMPUTER AND IT SHOWED 0 MILES TILL EMPTY. LUCKILY MY WIFE WAS ABLE TO BRING ME THE GAS FOR THE LAWNMOWER. THIS HAS HAPPENED SEVERAL TIMES SINCE THIS INITIAL INCIDENT. A COUPLE TIMES WITH JUST MY WIFE AND CHILDREN IN THE CAR. FORTUNATELY MY WIFE'S COMMUTE INVOLVES STREETS AND AVENUES AND NO FREEWAYS OR HIGHWAYS. I'VE COMMUNICATED MY ISSUES ON FORUMS AND BLOGS, TURNS OUT THIS IS A COMMON PROBLEM, AND SO FAR NOTHING HAS BEEN DONE BY INFINITI TO ADDRESS THIS. THE FIX COMES AT A RIDICULOUS PRICE, DEALER WANTS TO CHANGE OUT GAUGE CLUSTER, UPWARDS OF $1,000. I'VE BEEN USING THE KEEP IT FULL METHOD, SINCE I LIKE THE CAR, OF COURSE I SHOULDN'T HAVE TO BE DOING THIS. I DECIDED TO FILE THIS REPORT AFTER READING THAT THE NHTSA WAS LOOKING INTO THE ISSUE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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