Infiniti M35 Service Bulletins

141 manufacturer communications on file.

• March 1, 2021•Document ID: 10190187

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  ITB17-042D

  Date Added:

  April 13, 2021

  Manufacturer:

  INFINITI

  Summary

  INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (83)

  2021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX30+ 63 more
  Associated Documents

  • DownloadMC-10190187-0001.pdf↗
• February 10, 2021•Document ID: 10188538

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB18-042a

  Date Added:

  March 9, 2021

  Manufacturer:

  INFINITI

  Summary

  2013 M AND 2014-2017 Q70; WHISTLE NOISE TRANSMITTED TO CALL RECIPIENT WHEN USING BLUETOOTH® HANDS-FREE PHONE FEATURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (7)

  2017 Infiniti Q702016 Infiniti Q702015 Infiniti Q702014 Infiniti Q702013 Infiniti M352013 Infiniti M372013 Infiniti M56
  Associated Documents

  • DownloadMC-10188538-0001.pdf↗
• December 21, 2020•Document ID: 10185377

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  ITB17-007a

  Date Added:

  January 9, 2021

  Manufacturer:

  INFINITI

  Summary

  CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active.  Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # PC451, PC452 or PC454.  Please discard all previous versions of ITB17-007.

  Associated Products (16)

  2016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q502014 Infiniti Q702014 Infiniti QX602014 Infiniti QX802013 Infiniti JX352013 Infiniti M352013 Infiniti M372013 Infiniti M562013 Infiniti QX56
  Associated Documents

  • DownloadMC-10185377-0001.pdf↗
• December 10, 2020•Document ID: 10185375

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB15-024a

  Date Added:

  January 9, 2021

  Manufacturer:

  INFINITI

  Summary

  2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

  Associated Products (112)

  2015 Infiniti G372015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti G372014 Infiniti M352014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX35+ 92 more
  Associated Documents

  • DownloadMC-10185375-0001.pdf↗
• December 8, 2020•Document ID: 10185396

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB11-016a

  Date Added:

  January 9, 2021

  Manufacturer:

  INFINITI

  Summary

  CONSULT-III PLUS This bulletin is no longer active. Please discard previous versions of ITB11-016.

  Associated Products (3)

  2012 Infiniti M352012 Infiniti M372012 Infiniti M56
  Associated Documents

  • DownloadMC-10185396-0001.pdf↗
• November 30, 2020•Document ID: 10183902

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  RETAILER SUPPORT

  Date Added:

  December 8, 2020

  Manufacturer:

  INFINITI

  Summary

  The information below has been updated to include the INFINITI specific mail volume.

  Associated Products (30)

  2010 Infiniti M352010 Infiniti M452009 Infiniti M352009 Infiniti M452008 Infiniti FX352008 Infiniti FX452008 Infiniti M352008 Infiniti M452007 Infiniti FX352007 Infiniti FX452007 Infiniti M352007 Infiniti M452006 Infiniti FX352006 Infiniti FX452006 Infiniti M352006 Infiniti M452005 Infiniti FX352005 Infiniti FX452004 Infiniti FX352004 Infiniti FX45+ 10 more
  Associated Documents

  • DownloadMC-10183902-0001.pdf↗
• November 30, 2020•Document ID: 10183901

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  RETAILER SUPPORT

  Date Added:

  December 8, 2020

  Manufacturer:

  INFINITI

  Summary

  Subject: INFORMATION – Takata Recall - Owner Re-notification via UPS and U.S. Mail Details Summary: Starting this week INFINITI is initiating a special delivery re-notification mailing to owners affected by the Takata recall. These 125,383 mailings will occur via United Parcel Service in a UPS Ground envelope and a label with the words “URGENT SAFETY RECALL” in red. Owners residing in Alaska, Hawaii, or using a P.O. Box as their primary address will receive a certified proof of delivery mail from the postal service. Because of COVID-19 recommended practices, owner signatures will be waived, but the special delivery is intended to capture owners’ attention and signal the importance of this repair. These re-notifications, in English and Spanish, will urge clients to contact their retailer for a free recall remedy as soon as possible! INFINITI expects this targeted outreach activity to motivate a higher percentage of clients to complete the Takata recall. Similar initiatives for other manufacturers have seen a significant jump in response rates and completed repairs in the following weeks. We need retailer support to make this effort successful! This notice is being sent to make retailers aware of this mailing initiative so they can prepare their staff to help drive completions, consider any additional outreach, and respond to any questions that arise regarding the legitimacy and urgency of the special notification. What Retailers Should Do: 1.Retailers should stock the necessary parts and make efforts to support the repairs as quickly as possible. INFINITI requests same day or week appointments as much as possible and offer Takata recall services on weekends too if your service department is open. 2.If possible, offer mobile service. Each mobile repair is eligible for $100 incentive on top of parts and labor. Refer to Takata campaign announcements for additional details.

  Associated Products (30)

  2010 Infiniti M352010 Infiniti M452009 Infiniti M352009 Infiniti M452008 Infiniti FX352008 Infiniti FX452008 Infiniti M352008 Infiniti M452007 Infiniti FX352007 Infiniti FX452007 Infiniti M352007 Infiniti M452006 Infiniti FX352006 Infiniti FX452006 Infiniti M352006 Infiniti M452005 Infiniti FX352005 Infiniti FX452004 Infiniti FX352004 Infiniti FX45+ 10 more
  Associated Documents

  • DownloadMC-10183901-0001.pdf↗
• November 30, 2020•Document ID: 10183900

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; AIR BAGS

  Mfr Comm. #:

  Infiniti General

  Date Added:

  December 8, 2020

  Manufacturer:

  INFINITI

  Summary

  INFINITI Owner Letter

  Associated Products (30)

  2010 Infiniti M352010 Infiniti M452009 Infiniti M352009 Infiniti M452008 Infiniti FX352008 Infiniti FX452008 Infiniti M352008 Infiniti M452007 Infiniti FX352007 Infiniti FX452007 Infiniti M352007 Infiniti M452006 Infiniti FX352006 Infiniti FX452006 Infiniti M352006 Infiniti M452005 Infiniti FX352005 Infiniti FX452004 Infiniti FX352004 Infiniti FX45+ 10 more
  Associated Documents

  • DownloadMC-10183900-0001.pdf↗
• November 13, 2020•Document ID: 10183903

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB08-021g

  Date Added:

  December 8, 2020

  Manufacturer:

  INFINITI

  Summary

  UPGRADING HDD NAVIGATION MAP DATA This bulletin is no longer active. Please discard previous versions of ITB08-021.

  Associated Products (17)

  2010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX352009 Infiniti FX452009 Infiniti G372009 Infiniti M352009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G352008 Infiniti G372008 Infiniti M352008 Infiniti M452008 Infiniti QX562007 Infiniti G35
  Associated Documents

  • DownloadMC-10183903-0001.pdf↗
• October 20, 2020•Document ID: 10182410

  Service Bulletin/Repair Instructions
  VISIBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB07-040a

  Date Added:

  November 7, 2020

  Manufacturer:

  INFINITI

  Summary

  VOLUNTARY SERVICE CAMPAIGN 2007 M35 / M45 MULTI-FUNCTION SWITCH ASSEMBLY Service Campaign ID # P7246 is no longer active.  Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # P7246.  Please discard all previous versions of ITB07-040.

  Associated Products (2)

  2007 Infiniti M352007 Infiniti M45
  Associated Documents

  • DownloadMC-10182410-0001.pdf↗
• September 14, 2020•Document ID: 10180978

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  ITB17-042c

  Date Added:

  October 8, 2020

  Manufacturer:

  INFINITI

  Summary

  INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

  Associated Products (79)

  2020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q60+ 59 more
  Associated Documents

  • DownloadMC-10180978-0001.pdf↗
• May 13, 2020•Document ID: 10176214

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB15-019a

  Date Added:

  June 9, 2020

  Manufacturer:

  INFINITI

  Summary

  CONFIGURATION FOR BLANK REPLACEMENT BCM This bulletin is no longer applicable. Discard previous versions of ITB15-019.

  Associated Products (39)

  2015 Infiniti Q402015 Infiniti Q602014 Infiniti Q602013 Infiniti G372012 Infiniti G252012 Infiniti G372011 Infiniti G252011 Infiniti G372010 Infiniti G372010 Infiniti M352010 Infiniti M452009 Infiniti G372009 Infiniti M352009 Infiniti M452008 Infiniti FX352008 Infiniti FX452008 Infiniti G352008 Infiniti G372008 Infiniti M352008 Infiniti M45+ 19 more
  Associated Documents

  • DownloadMC-10176214-0001.pdf↗
• January 17, 2020•Document ID: 10171195

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  ITB13-008a

  Date Added:

  February 7, 2020

  Manufacturer:

  INFINITI

  Summary

  CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (62)

  2019 Infiniti Q702019 Infiniti QX602019 Infiniti QX802018 Infiniti Q702018 Infiniti QX602018 Infiniti QX802017 Infiniti Q702017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q602015 Infiniti Q702015 Infiniti QX50+ 42 more
  Associated Documents

  • DownloadMC-10171195-0001.pdf↗
• October 8, 2019•Document ID: 10167279

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB12-011o

  Date Added:

  November 7, 2019

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (36)

  2020 Infiniti QX602019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX80+ 16 more
  Associated Documents

  • DownloadMC-10167279-0001.pdf↗
• June 24, 2019•Document ID: 10162969

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  ITB12-011n

  Date Added:

  July 22, 2019

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (35)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q50+ 15 more
  Associated Documents

  • DownloadMC-10162969-0001.pdf↗
• April 2, 2019•Document ID: 10160176

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB19-008

  Date Added:

  May 20, 2019

  Manufacturer:

  INFINITI

  Summary

  EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on paint and trim when not used as directed. - Some commercial car washes use cleaners with a high pH value. - When using cleaners that meet the conditions defined in the Appearance and care section, be sure to carefully follow the cleaner?s directions. - When finished cleaning/washing, rinse thoroughly with clean water. IMPORTANT: Damage to paint, glass, bright metal, or any other exterior surface caused by using improper cleaning products is not covered under warranty. Always refer to the Paint Incident Identification Manual (PIIM) and Assurance Products Reference Manual (APRM). Follow the guidelines in the PIIM and APRM for non-warrantable exterior body, glass, or painted surface quality issues. To access the PIIM and APRM, login to nnanet.com: - For the PIIM, select: MY LINKS > Warranty > Paint Incident Identification Manual - For the APRM, select: MY DOCUMENTS > Warranty > APRM See further information in this bulletin.

  Associated Products (221)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 201 more
  Associated Documents

  • DownloadMC-10160176-0001.pdf↗
• January 29, 2019•Document ID: 10152991

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  ITB17-042b

  Date Added:

  February 19, 2019

  Manufacturer:

  INFINITI

  Summary

  INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

  Associated Products (76)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 56 more
  Associated Documents

  • DownloadMC-10152991-0001.pdf↗
• January 29, 2019•Document ID: 10152989

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  ITB13-044g

  Date Added:

  February 19, 2019

  Manufacturer:

  INFINITI

  Summary

  ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

  Associated Products (71)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX60+ 51 more
  Associated Documents

  • DownloadMC-10152989-0001.pdf↗
• January 29, 2019•Document ID: 10152986

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  Infiniti USA Q4

  Date Added:

  February 19, 2019

  Manufacturer:

  INFINITI

  Summary

  Subject: Takata Completion Objectives for Q4 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: - 2001 I30 - 2002-04 I35 - 2003-08 FX - 2002-03 QX4 - 2006-10 M Sedan INFINITI expects to upload the next refreshed owner list to DBS around the middle of February. At the time of monthly updates, we reassign owner lists based on retailer buy/sells. We anticipate having this automated within DBS by the end of the fiscal year. This is an extremely serious safety issue and INFINITI is taking significant and unprecedented steps to increase client recall participation but it needs retailer help to achieve its remedy goals. A separate communication will be released later this week informing regional personnel of the requirements for bonus payout in Q4. The Q4 objective is based on the average number of repairs in Q3 multiplied by the number of service days in Q4 (Mon-Sat minus any holidays). Retailer engagement is critical with this effort. It is a company-wide responsibility to make it a priority to replace these dangerous airbag inflators in affected vehicles. Further, increasing recall participation represents significant gross profit opportunity for our retailers. Regional personnel can access current completions via the tableau Takata tracker (https://tableau.na.nissan.biz/#/site/SLSMKG/views/TakataCampaignReport/TakataCampaign?:iid=1). Q4 objectives will be updated in the tableau Takata tracker by the end of the week, but current overall completion rates are included above.

  Associated Products (26)

  2010 Infiniti M352010 Infiniti M452009 Infiniti M352009 Infiniti M452008 Infiniti FX352008 Infiniti FX452008 Infiniti M352008 Infiniti M452007 Infiniti FX352007 Infiniti FX452007 Infiniti M352007 Infiniti M452006 Infiniti FX352006 Infiniti FX452006 Infiniti M352006 Infiniti M452005 Infiniti FX352005 Infiniti FX452004 Infiniti FX352004 Infiniti FX45+ 6 more
  Associated Documents

  • DownloadMC-10152986-0001.pdf↗
• January 24, 2019•Document ID: 10152987

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB12-011m

  Date Added:

  February 19, 2019

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (35)

  2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q50+ 15 more
  Associated Documents

  • DownloadMC-10152987-0001.pdf↗