Hyundai Veracruz Complaints (2008)

231 consumer complaints on file.

#11425454July 19, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the contact received another notification advising that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422575June 28, 2021
ENGINE
The contact owns a 2008 Hyundai Veracruz. The contact stated that he noticed oil leaking onto the alternator. Additionally, the battery failed to hold a charge. The ESC, All-Wheel Drive, and ABS warning lights were illuminated. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The approximate failure mileage was 136,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421948June 23, 2021
ENGINE
The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (engine) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced the failure listed in the recall. The VIN tool confirmed parts not available. The failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421836June 22, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that while driving approximately 65 mph the vehicle stalled. The battery and engine warning indicator lights were illuminated. Additionally, the radio flickered. The vehicle was towed to the local dealer where diagnosed the battery needed to be replaced. The vehicle was repaired however the failure recurred. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421844June 22, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure and had oil leaking onto the alternator. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421848June 22, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that they had to give the vehicle a jump start whenever being used due to excessive battery drainage. This relates to the recall stating the vehicle's charging system battery may fail. The manufacturer was made aware of the failure. The approximate failure mileage was 91,000. Vin tool confirms parts not yet available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420080June 8, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact received a notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420044June 7, 2021
ELECTRICAL SYSTEM
This is a complaint about the failure of the Hyundai company to respond in a timely matter to a recall issued in Nov. 2020 (NHTSA 20V-705/Hyundai Recall 197) which can affect the alternator and electrical system of the vehicle. The company has not yet issued a resolution and so the dealers will not perform the necessary repairs needed to avoid a breakdown. This is the second recall issued for the exact same problem. Hyundai stated they would issue a remedy but have failed to do so and it has been 8 months. I am asking NHTSA to require the company to provide a remedy so as to avoid a potentially dangerous system failure. I have been through an electrical system failure once already while in traffic due to this precise problem. It could have been deadly. Something needs to be done and Hyundai is dragging its feet. Please intervene.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417501May 17, 2021
ENGINE AND ENGINE COOLING
THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE ALTERNATOR DRAINING THE BATTERY AND RELATED THE FAILURE TO THE RECALL. THE FAILURE MILAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416688May 15, 2021
ENGINE
I PURCHASED MY VEHICLE NEW AND HAVE HAD ALTERNATOR PROBLEMS FOR THE LIFE OF MY CAR RESULTING IN SEVERAL THOUSANDS OF DOLLARS WORTH OF REPAIRS TO REPLACE ALTERNATOR AND STARTER SEVERAL TIMES . FOR THE LAST SEVERAL YEARS I HAVE RECEIVED RECALL LETTERS FROM HYUNDAI ADDRESSING THIS EXACT PROBLEM. UNFORTUNATELY , THEY HAVE NOT DONE ANYTHING TO REMEDY THE PROBLEM. THEY CONTINUE TO STATE THEY ARE WORKING ON A RECALL REMEDY. THIS HAS CONTINUED FOR SEVERAL YEARS. PLEASE HELP ME FIX MY VEHICLE BEFORE SOMETHING TRAGIC OCCURS WHILST THE VEHICLE IS ON THE HIGHWAY WITH MY FAMILY INSIDE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416447May 13, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
LEAKING FLUID ON MY DRIVEWAY. NO ACTION ON RECALL NOTED ON NOV. 19, 2014 HYUNDAI REPAIR INVOICE. REFERENCE MANUFACTURER RECALL # 197. IT HAS BEEN 7 YEARS WAITING FOR THIS PROBLEM TO BE REMEDIED BY HYUNDAI. THIS SITUATION IS RIDICULOUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416118May 11, 2021
ENGINE
HYUNDAI VERACRUZ ALTERNATOR-ALTERNATOR-RECALL- WHEN IS STATIONARY AND IN MOTION WHEN LEAKING. CITY AND HIGHWAY DRIVING. HYUNDAI REPLACED THE ORIGINAL VALVE COVER GASKET UNDER RECALL ON NOVEMBER 25, 2014. THE RECALL WAS BASED ON OIL LEAKS AND ALTERNATOR FAILURES. HYUNDAI WOULD NOT REPLACE THE ALTERNATOR EVEN THOUGH IT WAS COVERED IN OIL AT THAT TIME. A FEW YEARS LATER, OUR ALTERNATOR FAILED (APRIL 2019). WE PAID A MECHANIC $750 TO REPLACE THAT ALTERNATOR. THE MECHANIC STATED FAILURE WAS CAUSED BY OIL SATURATION. HYUNDAI HAS ISSUED ANOTHER RECALL FOR THE SAME ISSUE, BUT NO RESOLUTION HAS BEEN DETERMINED. I RECENTLY HAD ANOTHER MECHANIC LOOK AT THE VEHICLE AND THEY MENTIONED THE VALVE COVER GASKET IS LEAKING OIL ON THE NEWER ALTERNATOR AND THE ALTERNATOR IS COVERED IN OIL AGAIN. I CONTACTED HYUNDAI AFTER RECEIVING MULTIPLE RECALL NOTICES STARTING IN NOVEMBER 2020 AND A REIMBURSEMENT CLAIM WAS FILED. HYUNDAI DENIED MY CLAIM FOR REIMBURSEMENT BECAUSE I DID NOT PROVIDE A VALID REASON. HYUNDAI IS STILL SENDING ME RECALL NOTICES, BUT THEY CLAIM TO NOT HAVE A FIX FOR THE ISSUE. I AM FORCED TO CLEAN THE ALTERNATOR OFF MONTHLY TO AVOID FAILURE. PLEASE CONTACT ME WITH POSSIBLE RESOLUTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414084April 27, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START-UP. THERE WAS NO WARNING LIGHT ILLUMINATED. AAA WAS CALLED TO JUMP START THE VEHICLE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT SHE HAD EXPERIENCED THE FAILURE ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND THE ENGINE WERE COVERED IN OIL AND GREASE. THE CONTACT WAS INFORMED THAT THE ENGINE AND ALTERNATOR NEEDED TO BE REPLACED. FIRST HYUNDAI (270 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760, (508) 699-4700) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GRIECO HYUNDAI SERVICE DEPARTMENT (1890 HARTFORD AVE, JOHNSTON, RI 02919, (833) 858-4887) AND IMPERIAL HYUNDAI (154 E MAIN ST, MILFORD, MA 01757, (508) 488-2382) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 198,736. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408201April 15, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406931April 7, 2021
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE INSPECTING THE VEHICLE, SHE NOTICED OIL LEAKING ONTO THE ALTERNATOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406419April 5, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405824March 31, 2021
ENGINE AND ENGINE COOLING
2008 HYUNDAI VERACRUZ UNDER SAFETY RECALL 197. MY 77 YEAR OLD MOTHER EXPERIENCED THE ENGINE CUTTING OUT WHILE DRIVING. HAD TRIPLE AAA REPLACE BATTERY THINKING THAT WAS CAUSE. VEHICLE CONTINUED TO CUT OUT WHILE DRIVING. RECEIVED SAFETY RECALL NOTICE AND HYUNDAI CLAIMED THERE IS NO REMEDY. SUBMITTED A CASE TO HYUNDAI MOTOR CORP TO ASSIST WITH A DOLLAR BUYOUT AMOUNT SO THAT WE COULD PURCHASE OR LEASE A REPLACEMENT VEHICLE SINCE THERE IS NO REMEDY, NO ETA FRO A REMEDY AND WE DO NOT HAVE A WORKING VEHICLE AT THIS TIME. THEY DECLINED OUR REQUEST STATING THAT WE HAD TO JUST KEEP FIXING THE CAR UNTIL THERE WAS A REMEDY. I EXPLAINED THAT IT IS A SAFETY RISK FOR MY 77 YEAR OLD MOTHER TO BE DRIVING THAT UNSAFE VEHICLE UNTIL HYUNDAI IDENTIFIED A SOLUTION TO THE VEHICLE STALLING ISSUE. PHILIP, AT HYUNDAI WAS RUDE, IMPATIENT AND JUST KEPT REPEATING HIMSELF UNTIL I ASKED HIM IF HE WOULD PUT HIS MOTHER IN THAT VEHICLE WITH THE 197 SAFETY RECALL. THEN HE WAS SILENT. NO RESPONSE IS A RESPONSE. I'M RESPECTFULLY REQUESTING HELP TO RESOLVE THIS ISSUE WITH HYUNDAI SO THAT WE HAVE A WORKING MODE OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404423March 23, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED PARKWAY HYUNDAI (5920 MARKET ST A, WILMINGTON, NC 28405) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED AN UNKNOWN FAILURE PRIOR TO RECEIVING THE RECALL NOTIFICATION. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 74,865.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403844March 19, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RECALL 121 COMPLETED BY SOUTHSHORE HYUNDAI ON 1/15/19. ON NOV10, 2020, I WAS DRIVING ALL MY LIGHTS WENT ON STEERING WHEEL GOT STIFF AND JUST SHUT DOWN. I CALLED GEICO HAD MY CAR TOWED TO MY MECHANIC. HE CALLED ME TO TELL ME THAT THE ALTERNATOR WAS SOAKED WITH OIL. HE REPLACED THE ALTERNATOR AND ADVISED ME TO CONTACT HYUNDAI BECAUSE THE OIL WAS FROM GASKET IN WHICH THEY REPLACED ON 1/15/2019. I CALLED HYUNDAI MOTOR FINANCE COMPANY AND ADVISED THEM OF THE PROBLEM. AT THAT POINT I REQUESTED THEY REIMBURSE ME FOR THE ALTERNATOR IN WHICH THEY DENIED. THEY MADE AN APPOINTMENT FOR 11/19/2020 FOR ME TO BRING THE CAR TO SOUTH HYUNDAI. I BOUGHT MY CAR IN. I DIDN'T HEAR FROM THEM SO I WENT TO THE DEALER IN WHICH I APPROACHED THE ADVISOR ISIAH. HE TOLD ME AT THAT POINT THE GASKET WASN'T THE ISSUE. THEY CONTACTED CORPORATE AND TOLD THEM THAT TOO. I RECEIVED A CALL FROM CORPORATE DENYING MY CLAIM FROM MY MECHANIC. I THEN SAID TO ISIAH HAVE MY CAR READY I AM TAKING IT OUT OF YOUR LOT. HE SAID WAIT IN LOBBY, GIVE ME A FEW. HE CAME TO ME WITHIN 5 MIN TO TELL ME THAT THERE WAS RECALL SHOWING FOR MY CAR RECALL 197. HE SAID LEAVE THE CAR AND I WILL KEEP YOU POSTED. WE TEXTED BACK AND FOR THE FINALLY AFTER SOUTH SHORE HYUNDAI HAVING MYCAR IN THERE LOT FOR 2 MOS, NO LOANER THEY DECIDED TO HAVE MY CAR READY ON 1/13/2021. DOCUMENTS STATES TECH REMOVED AND REPLACED VALVE COVER GASKET AND ALTERNATOR IN GOOD WILL. I STARTED NOTICING OIL SPOTS ON MY DRIVEWAY. I TOOK MY CAR TO MY MECHANIC TODAY 3/19/2021 FOR AN OIL CHANGE. HE STATED THAT YES I DO HAVE A LEAK. HE QUESTIONED WHAT DID HYUNDAI REPLACED AND I TOLD HIM.. HE SAID ABSOLUTELY NOT, THE ALTERNATOR ON YOUR CAR IS THE ONE I PUT IN ON 11/10/2021. NO VALVE COVER GASKET WAS REPLACED ALL HYUNDAI DID WAS PUT SILICONE. I HAVE ALL DOCUMENTS, PICTURES, RECEIPTS AND TEXT FOR MY PROOF OF THIS PROBLEM. I FEAR MY SAFETY IN CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403884March 19, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ROCKLAND HYUNDAI (55 NY-303, WEST NYACK, NY 10994) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT OIL PAN LEAKED ONTO THE ALTERNATOR AND CAUSED THE VEHICLE TO STALL OCCASIONALLY. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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