Hyundai Veracruz Complaints (2008)

231 consumer complaints on file.

#11461476April 20, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460452April 11, 2022
UNKNOWN OR OTHER
Hunter Hyundai scheduled intake of my car for recall purposes on December 23, 2021. A little over a month later, they returned the car to me saying the alternator was coming from Korea and they did not know when it would arrive. My car cannot be driven and has sat in my driveway all this time. They still don't know when the part should arrive. I feel the dealer has failed to remedy the defect within a reasonable time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458178March 24, 2022
ENGINE
Recall received 9/2021;brought car in for service to Lake Norman Hyundai 9/2021; service department confirmed recall and stated parts needed to be ordered for recall:contacted dealer 12/2021 was informed parts were not due to supply chain and to call back in January 2022. Called early January 2022 part was not in; 1/19/2022 engine light came on and car tugged as I entered my neighborhood: contacted service department to inform engine light was now on; was informed parts were in and to bring car in; brought car in never received call from service; call managing partner Cam Stewart was informed parts were not in for recall and engine failed-was asked if I wanted to trade the car in; replied no I would like the car repaired. Car remained in service who informed the engine failure was not a result of recall. Filed complaint with Hyundai Motor Services, Hyundai Motor Services stood by claim. The recall letter indicates the engine could shut off as a result of recall not being repaired. The time frame of prolonging the repair, in my opinion, is a direct result of car failure. Hyundai has failed and is unwilling to remedy the defect within a reasonable time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455075March 3, 2022
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2008 Hyundai Veracruz. The contact stated that she received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and the vehicle was taken to the dealer for the recall repair. Upon inspecting the vehicle, the dealer diagnosed that the alternator needed to be replaced. The contact stated that the vehicle remained at the dealer and was repaired 4 months later. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Upon picking up the vehicle, the contact noticed that the dashboard was fractured. The contact stated that there were cracks on the driver's side airbag and on the passenger's side airbag enclosure. The dealer was notified of the failure and informed the contact that they could not assist as the failure was due to the vehicle staying under the sun for 4 months. Additionally, the contact stated that the ABS warning light and the ESC warning light were illuminated. The vehicle was taken back to the dealer who replaced the rear brake sensors. The manufacturer was not notified of the failure. The failure mileage was approximately 110,284.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454817March 2, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact stated that she received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and the vehicle was taken to the dealer for the recall repair. The contact stated that the vehicle had not yet been repaired and had remained at the dealer since February 12, 2022. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453395February 22, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving at 20 MPH, his vehicle stalled as several unknown warning lights illuminated on the instrument panel. The contact had the vehicle towed to an independent mechanic where they discovered a leak in the valve cover gasket which spilled engine oil on the alternator. The alternator was replaced and it was later discovered that his vehicle was included in NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling). The contact took the vehicle to a dealer where the recall was performed and he was reimbursed for the alternator. Despite the recall repair, the contact stated that the failure occurred an additional four times and numerous repairs were performed on the vehicle without fixing the vehicle. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451161February 9, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, the Electronic Stability Control (ESC), Anti-Lock Brake System (ABS), and brake warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was hydraulic brake fluid leaking into the ABS control unit. The contact was informed that the ABS control unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447822January 18, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447355January 13, 2022
UNKNOWN OR OTHER
Unknown. While driving on the expressway at 75 miles an hour my ESC off light appeared check engine light appeared TPMS light appeared brake light appeared and the speedometer dropped from 75 mile an hour down to zero. Reported the problem on or tried to report the problem on January 2 to Superior Hyundai South Cincinnati received no answer back from service department finally went down three days later was told to leave the car and they would look at it. Ghecked on google about symptoms and noticed there were many complaints about same problem. Repairs anywhere from$2500.00 to the estimate I received for $4700.00was told it was anti lock brake pump system. Feel like there should be a recall with so many complaints about this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445403December 29, 2021
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part was not available to do the recall repair. The local dealer was contacted and confirmed that the part was not yet available. The contact was concerned that the vehicle would lose motive power while driving due to a previous alternator failure. There was no warning light illuminated. The failure mileage was 260,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443096December 8, 2021
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
2008 HYUNDAI CRUZ. CONSUMER WRITES IN REGARDS TO LEAKING VALVE COVER GASKETS SAFETY RECALL. THE CONSUMER STATED THE VALVE COVER GASKET WAS REPLACED, DUE TO FAILURE, PRIOR TO THE RECALL. THE ALTERNATOR AND SERPENTINE BELT WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS, BUT WAS DENIED DUE TO THE REPAIR ORDER NOT ASSOCIATING WITH CAMPAIGN 121.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440609November 16, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact received a notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer and the contact was informed that the part was not yet available. The manufacturer was notified of the issue and provided a case number. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439854November 9, 2021
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The contact owns a 2008 Hyundai Veracruz. The contact received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that while driving at 35 MPH, the battery warning light illuminated. The vehicle was taken to the dealer who diagnosed that the alternator had failed due to oil leaking onto the alternator. The contact stated that the dealer replaced the gasket sealant and the alternator as an interim repair for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that the battery was also replaced. The contact received another recall notification advising that the permanent remedy was available however, the dealer advised the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 117,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435332October 4, 2021
ENGINE
The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving approximately 45 MPH, the vehicle suddenly stalled. The vehicle was later examined by an independent mechanic who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433080September 15, 2021
ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign numbers: 08E055000 (Trailer Hitches) and 20V705000 (Engine and Engine Cooling) however, the contact had not been able to schedule a recall repair appointment with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle inadvertently began to stall and lost power. The contact stated he shifted the vehicle to neutral and veered to the side of the road where he parked the vehicle. The contact was able to restart the vehicle and he drove to his destination. The check engine warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact also stated he replaced the battery himself three times within a year and the vehicle would start with a delay. The dealer was made aware of the failure and advised the contact they could only complete the recall repair of the vehicle within the next 4 months. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431075August 30, 2021
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact stated that the battery was draining due to the radio not turning off internally. The radio knob was turned off along with the ignition and the key removed however, the battery was still being drained. The contact stated that the door remote failed to lock and unlock the doors. The contact stated that the battery needed to be charged for several hours for the vehicle to operate as needed. The contact stated that when the battery was checked with a hydrometer it showed that the battery cells were dead. The contact stated that the battery was replaced in February. The contact stated that neither the dealer nor the independent mechanic was notified of the failure. The contact also received notification of NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The contact stated that when he received the recall notice the vehicle was taken to the local dealer and informed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted about the failure but was contacted about the recall. The manufacturer informed the contact that a second notice would be mailed when the remedy was available. The failure mileage was approximately 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427600August 3, 2021
ENGINE
My vehicle has a oil leakage in the LH and RH valve cover gasket that the dealer is stating to replace. Currently there is a recall for the Veracruz: OIL MAY LEAK FROM THE FRONT CYLINDER BANK COVER GASKET, POTENTIALLY DRIPPING ONTO THE ALTERNATOR AND CAUSING THE CHARGING SYSTEM TO BECOME INOPERATIVE. THE REMEDY WILL INCLUDE NEW DEALER INSTRUCTIONS ON PERFORMING THE REPAIR. BASED ON AN INSPECTION, VEHICLES IDENTIFIED WITH NO OIL LEAKAGE SPECIFIED IN THE 'T' JOINT AREA WILL HAVE AN OIL PROTECTOR INSTALLED WITH RTV SEALANT APPLICATION. FOR THOSE VEHICLES IDENTIFIED WITH OIL LEAKAGE, THE VALVE COVER GASKET AND ALTERNATOR WILL ALSO BE REPLACED FOR THOSE VEHICLES IDENTIFIED WITH AN OIL LEAKAGE IN ADDITION TO THE INSTALLATION OF OIL PROTECTOR WITH RTV SEALANT APPLICATION. AN OIL PROTECTOR WILL BE INSTALLED ON ALL. However the dealer is stating that the recall only covers the LH cover gasket. The recall remedy does not state. Therefore the issue is not fully resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426522July 26, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that several attempts were needed to start the vehicle. The contact also stated that after coming to a stop the vehicle would inadvertently move forward. The contact stated that on one occasion while starting the vehicle there was an abnormally loud sound coming from the vehicle before the vehicle inadvertently moved forward without driver input. The vehicle was taken several times to an independent mechanic however, no codes appeared on the code reader. The contact stated that the independent mechanic replaced the spark plugs, brakes, rotors, battery, and other unknown parts however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425430July 19, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425453July 19, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle was leaking oil. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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