Hyundai Veracruz Complaints (2007)

145 consumer complaints on file.

#11441050November 19, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2007 Hyundai Veracruz. The contact stated that while driving at 70 MPH, an abnormal explosion was heard as the sunroof detached and separated from the vehicle. The contact pulled over and called a friend to pick up his wife and kids from the scene as he drove the vehicle to his insurance office. The dealer was notified of the failure and informed him that they had never heard of such a failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 151,577.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439904November 9, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The vehicle was previously repaired under NHTSA Campaign Number: 14V-415000 (Engine and Engine Cooling). The contact stated that while pulling into his garage, a burning odor was detected and the check engine warning light was illuminated. Upon inspection, the contact noticed that there was oil leaking onto the ground and that oil was dripping onto the alternator and valve cover gasket. The dealer was made aware of the failure and informed the contact to take the vehicle in for diagnosis and bring it back for repair once the parts were available. The vehicle was not diagnosed or repaired. The contact stated that he could not make two trips with the defective vehicle to the dealer due to the distance between the dealer's location and his residence. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 198,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11439402November 4, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the residence. Parts distribution disconnect. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439053November 2, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2007 Hyundai Veracruz. The contact stated that she noticed oil had started to leak from the engine without warning. She then received a recall notification for NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling) and had taken the vehicle to a dealer for service. Once the vehicle was returned, the failure persisted. The contact then took the vehicle to an independent mechanic where they discovered that oil had leaked onto the alternator and onto the oil cover gasket. The independent mechanic then informed her that it appeared that the recall was not performed on the vehicle. The manufacturer had been notified of the failure and the contact was informed that the failure would be investigated. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438109October 25, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact experienced a failure related to recall where black smoke was coming from the engine. The contact was concerned that the smoke was coming from oil leaking onto the engine. Parts distribution disconnect. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11437531October 20, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that engine oil was dripping onto the alternator causing damage to the alternator. The alternator and gasket needed to be replaced but parts were not available to complete the repairs. The failure mileage was approximately 80,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429118August 14, 2021
ELECTRICAL SYSTEM
Nov 13,2020 Manufacturer Recall Number197 NHTSA Recall Number20V705000 Recall StatusRecall Incomplete Summary HYUNDAI MOTOR AMERICA IS RECALLING CERTAIN 2007-2012 VERACRUZ VEHICLES THAT WERE PREVIOUSLY RECALLED UNDER RECALL NUMBER 14V-415. AN INOPERATIVE CHARGINIG SYSTEM CAN RESULT IN AN ENGINE STALL, INCREASING THE RISK OF A CRASH. this recall has never been addressed and it is my feeling that HYUNDAI MOTOR AMERICA is just letting it go without corrective actions until all of the models are off the road and they don't have to address this at all, also the problem is well understated as the oil not only gets on the alternator but the belt system that poses an even mere berater risk. if the NHTSA will monitor each safety recall to make sure owners receive safe, free, and effective remedies from manufacturers according to the Safety Act and Federal regulations, than why are they not addressing this? Although my car had 293000 miles on it it could have made another 200000 miles if HYUNDAI MOTOR AMERICA would have taken steps to correct this? after sending an email (will upload) they seemed to question me on the vehicle but after learning a junked the car they appear to take the stand that that owe me nothing not even the time of day, and I would like to file a formal complaint against HYUNDAI MOTOR AMERICA for lack effort to resolve this issue as this year alone I have gotten 5 recall notices stating no repair available?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427371August 1, 2021
UNKNOWN OR OTHER
Unknown. Found oil leaking from somewhere. Don't want to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425490July 19, 2021
ENGINE
The contact owns a 2007 Hyundai Veracruz. The contact stated there was a knocking in the engine. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local mechanic and was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422759June 29, 2021
ENGINE
The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA campaign number 20V705000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure listed in the recall. Parts distribution disconnect. The failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422774June 29, 2021
ENGINE, UNKNOWN OR OTHER
I have contacted Hyundai motors regarding the recall that was released November of 2020 because my car has became inoperable due to the recall . Oil has leaked into my alternator causing the charging symptom not to work so now the car won’t start . I have tried to find a possible solution until the remedy is available. The recall has been released for over 7 months now . I am not able to financially afford the repairs on this car right now . They told me that I could pay to have the car repaired until the remedy is available. If I needed a loaner car from Hyundai until the remedy was available I would have to pay out of pocket for the expenses . I have not driven my car in about 2 months now due to the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420605June 11, 2021
ENGINE AND ENGINE COOLING
The contact owns 2007 Hyundai Veracruz. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with oil leaking on to the alternator. The second time that the failure occurred, the contact was driving approximately 45-50 MPH, when the check engine warning light illuminated and the vehicle failed to accelerate above 20 MPH. The contact drove the vehicle to her residence. The vehicle was then towed to the same dealer the next day. The manufacturer was made aware of the failure and a case was opened. The contact stated that the vehicle was experiencing the failure related to NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 135,000. Parts distribution disconnect. Consumer stated vehicle has been in the shop for 4 months but did not receive a recall until the second week. Only oil leak on the accelerator was repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418544May 25, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417900May 20, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The contact stated that after parking the vehicle, he noticed there was an unknown fluid on the ground. The vehicle was taken to an independent mechanic and diagnosed as an engine oil leak. The mechanic informed the contact of an unknown recall. The independent mechanic performed a tune-up on the plugs and replaced the valve cover gasket. The vehicle was also taken to the dealer for the serpentine belt and alternator replacement. The dealer was made aware of the recall and informed the contact that the remedy was not yet available. The contact was placed on a waiting list. The manufacturer was made aware of the issue. The failure mileage was 136,825. Parts Distribution Disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417435May 17, 2021
UNKNOWN OR OTHER
This is in regards to NHTSA Recall Number 20V-705, Hyundai Recall Number 197. This recall began in November of 2020. I received my first of 5 total letters back in December. My most recent letter was received on 5/15/2021. All letters state the same information, that the previously recalled engine seal could potentially fail, causing oil to leak on the alternator. My vehicle is one of those affected vehicles. I have oil leaking onto my alternator currently and have had it for about 8 months. There still is no remedy. It has been 6 months and still no remedy. I have tried to get my vehicle into two of my local Hyundai dealerships to confirm, but both said they won't look at it since there is no remedy available. My oil leak started before the second recall on this issue. My personal mechanic told me that Hyundai should fix it again since the recall obviously didn't work. Hyundai said the original recall was complete, and they won't replace the failed seal again for free. The remedy needs to be found sooner than later, or Hyundai will be replacing alternators as well as seals. There needs to
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416166May 11, 2021
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE STATED IN THE RECALL YEARS PRIOR. WHILE DRIVING 72 MPH, THE VEHICLE LOSS MOTIVE POWER AND THE ELECTRICAL COMPONENTS FAILED TO OPERATE AS NEEDED. THE VEHICLE WAS TOWED TO AN UNKNOWN HYUNDAI DEALER, WHERE THE ALTERNATOR WAS REPLACED. THE VEHICLE HAD THE ALTERNATOR REPLACED TWICE AFTER RECEIVING AN UNKNOWN RECALL NOTIFICATION. RECENTLY, ALLEN TURNER HYUNDAI (6501 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 479-9667) WAS MADE AWARE OF THE RECALL AND INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED HOWEVER, THE PHONE NUMBER LISTED ON THE RECALL NOTICE WAS AN AUTOMATED ANSWERING SERVICE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414171April 27, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413907April 26, 2021
STRUCTURE:BODY
WE WERE DRIVING DOWN THE ROAD ABOUT 45 MILES AN HOUR AND THE MOONROOF WENT FLYING OFF, THERE WERE CARS OUTBACK OF US AND WE WERE LUCKY IT DIDN`T HIT ANYONE, WE PUT CARDBOARD AND PLASTIC WITH DUCT TAPE FOR NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412847April 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT'S WIFE WAS PARKING THE VEHICLE, WHEN A BURNING OIL ODOR WAS DETECTED AND SAW SMOKE COMING FROM UNDER THE HOOD FROM THE FRONT PASSENGER'S SIDE. THE CONTACT STATED THAT THERE WAS AN OIL LEAK FROM THE ALTERNATOR AND SMOKE CAME FROM UNDER THE GASKET VALVE COVER. COASTAL HYUNDAI (915 W NEW HAVEN AVE, MELBOURNE, FL 32901) WAS MADE AWARE OF THE FAILURE RELATING IT TO THE RECALL BUT INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 97,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11408249April 15, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THREE UNKNOWN DEALERS AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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