Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11434133September 23, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked, the contact attempted to open the rear driver’s side door from the inside and the door failed to open. The contact exited the vehicle from the rear passenger’s side door. The next day the contact attempted to open the door and the rear driver’s and passenger’s side door would not open. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433958September 22, 2021
UNKNOWN OR OTHER
The doors on the passenger side of the car will not open from the outside or inside. My car was not hit. I have been in no accidents, but the just do not open anymore. My driver side door takes two attempts before it opens. The only door that works like it should is the back-seat driver side door. No warnings. This happened months ago, but I was out of warranty. The dealership service department told me $350 per door to repair. Found that hundreds of owner of this make/model experience the same. Totally unsafe that only 1 of 4 doors function properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433598September 20, 2021
SERVICE BRAKES
This vehicle is under recall for its antilock braking system. I brought the vehicle to a dealership on 10 April for the repair. They didn't have the necessary parts in stock. When I called back two months later. Still no parts. It's now been more than 5 months. Which I believe to be proof that the dealership is "unable to remedy the defect within a reasonable time." Instead of responding to calls, Jim Ellis Hyundai of Atlanta (5785 Peachtree Blvd, Atlanta, GA 30341) puts me on hold indefinitely. I'd really like to be able to use my garage again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433599September 20, 2021
ENGINE, POWER TRAIN
The vehicle issue began with needing an engine check light. Searched for a recall but there wasn't any engine recalls online for my VIN number. Took the car to the dealer for a recall and they did the recall on some electrical wire that was separate from the engine issue but they just overlooked the engine check light on my dashboard and made no mention of it. They actually bypassed it and so I thought maybe they fixed the issue since the light isn't present anymore. However the engine light came and the problem developed into a transmission failure. Upon pressing the gas pedal, the vehicle wouldn't run over 30 miles per hour and could only go up to 4 rpms.. I took the car to the mechanic and he replaced the transmission and he said that the root cause was a result of a burnt gasket. So we had that replace also.. After spending $5000 in repairs, the motor or the engine completely overheated and now the car is just a potato. Another issue is the doors on my car and not opening anymore. I have to manually ply them open by pulling on some mechanical wiring inside the door. Why do I have to pay for bad engineering? This is an obvious risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433515September 19, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Both of my rear doors will not open. It started with the rear passenger side door and as of two days ago now my rear driver side door will not open either. I am also having some problems with my driver door, sometimes it won’t open until the second try. I searched online and this seems to be a common problem. This is a safety concern, I am not sure how there isn’t a recall for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433379September 17, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Back rear doors do not unlock. No matter how many times you press the unlock button they just do not unlock. Nothing has been done to the doors or just started out of no where. This is a huge safety problem. If there is a crash or emergency there's no way for the back doors to open. It started with one door and now the second is doing the same thing. You have to either push the door in trying to get in or pull the door towards you if your trying to get out. I looked into this and there are several other complaints about the same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433237September 16, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Once my car door is unlocked from the outside it WILL NOT open! My son also owns a 2016 Hyundai Tucson and the SAME thing is happening. I have been hearing of this happening for many, many more Hyundai owners. IT IS A SAFETY ISSUE as one is unable to get into the car or get out of the car. This could pose a risk in the event that my granddaughter is stuck in the car under dangerous circumstances or that I am or if someone with a physical limitation is in the car...needing to quickly exit the car OR even to quickly gain entrance to the car. I have read other owners' posts about the blasé, even bored, responses from Hyundai and that just diagnosing the issue costs around $100. Also, even if the car is still in warranty and the item is replaced, one still has to pay for labor! It will also cost around $4000 to get all 4 doors repaired. RIDICULOUS!! While this is a major inconvenience, it also puts the driver and passengers in DANGEROUS risk of injury just to get out of the car! Hyundai HAS AN OBLIGATION TO MAKE THEIR VEHICLES SAFE. This should be a safety recall and 100% covered by Hyundai. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433283September 16, 2021
POWER TRAIN
The vehicle is slow to accelerate on and doesn’t change gears quickly, often stays in a neutral mode which doesn’t allow acceleration. Vehicle doesn’t move when gas is pressed which can cause a major issue when driving on the roads. It is very dangerous and I believe my vehicle should be included in the August 29, 2016 recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433106September 15, 2021
STRUCTURE:BODY
The lock actuator on the driver's side door failed. The door cannot be opened, even when the car is unlocked. This creates a hazard if one is required to exit the vehicle in an emergency. There have been numerous owners reporting the same issue on different door in the 2016 Tucson.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433107September 15, 2021
POWER TRAIN
The transmission will fail to deliver power to the wheels when starting from a stop. You will hit the gas and nothing will happen for a beat, before kicking in suddenly. this creates a safety issue, especially when turning left, as it can leave you stranded in front of traffic. Multiple Tucson owners have reported the same issue with their transmisison.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433053September 15, 2021
STRUCTURE:BODY
Both front doors no longer open from outside. Started off as intermittent and has gotten progressively worse sometimes I cant get them to open from inside either. This is a huge safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432770September 13, 2021
POWER TRAIN
The transmission on this vehicle has always functioned erratically. There has been a recall on the transmission control module. On June 12th, as I was driving the vehicle in traffic, I heard an odd clanking noise and felt a loss of power. I was driving up a hill with traffic behind me. The car stalled for several seconds, and I was unable to make it move. It then reengaged and lurched forward. It drove normally for several seconds and then did the same thing two more times, all while climbing this hill with traffic behind me. I was able to make it to a friend's house close by, but when I went to leave, it turned out that the transmission was non-functional. I was unable to put the car in reverse, or move it in any direction. It had to be towed to a Hyundai dealer and a new transmission installed. The vehicle had 81K on it when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432531September 10, 2021
UNKNOWN OR OTHER
The front driver door handle on the outside is not opening! I have to pull on it about 25 times for it to open. This is a safety issue because I cannot get in or out of my car. This is very unsafe and the manufacturer is quoting me over 200$ to fix this commonly known issue!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432343September 9, 2021
STRUCTURE:BODY
Both back doors fail to open from the inside or outside and the front doors are starting to fail as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432211September 8, 2021
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 40 MPH, the vehicle lost motive power with the check engine warning light illuminated. The contact pulled over and had the vehicle towed to a local dealer. the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431958September 7, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
We have had 3 doors malfunction to the point where they can't be opened (even from the inside) and need to be repaired. This is a safety issue because it could prevent safe exit from the car in the event of an accident. This is a commonly reported issue with 2016 Tucsons and should be the subject of a recall. For more information see here: https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/page-4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431821September 5, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Very common problem in the 2016 Hyundai Tucson that is a safety hazard. The locking mechanism becomes unresponsive and the doors can only be unlocked from within. The driver door in this vehicle specifically can no longer be unlocked from the outside. In case of an emergency situation the driver would ne be able to be pulled by opening the door, the window must be broken or someone else must enter the vehicle to unlock the driver side door from within, assuming the doors are unlocked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431633September 3, 2021
ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 35 MPH, the TPMS warning light illuminated. The contact was able to drive to her destination. The contact stated that currently there were multiple warning lights illuminated. The contact was unable to start the vehicle or shift out of the park. The contact took the vehicle to the local dealer who was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431537September 2, 2021
UNKNOWN OR OTHER
Three months ago my driver's side window stuck in the up position, the next time I drove it worked fine but the time after that it stuck again. The window lock is not on, it is now permanently stuck in the up position and will not go down. One month ago my passenger side rear door stuck in the closed position. No attempt to lock and unlock worked to release it and the child safety lock is not on. It seems the handle is not engaging. These issues are not covered under warranty or by recall. I think both these issues are safety hazards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431151August 31, 2021
STRUCTURE:BODY
The latch mechanism in all doors is malfunctioning. The rear doors do not open at all and the front drivers side door only opens sometimes. This is a known defect in the design of the Hyundai Tuscon door latch mechanism. This is a safety issue because the doors are inoperable, possibly trapping a person in a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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