Hyundai Tucson Complaints (2025)

277 consumer complaints on file.

#11690799October 1, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Control screen keeps going randomly blank, for different periods of time, putting the driver at risk, because the vehicle information, including speed, lights, wipers, basically everything is displayed in this screen. Sometimes the sentence NO SIGNAL shows up. I had experienced several scary situations, specially in freeways when raining, you have zero driving information. The car has been to the dealership service 4 times, with different tentatives of repair, none of which worked. The last time my car was at the dealership service for 25 days and after 2 days the problem was back, even worse. Sometimes all the lights of the control screen light up, with no reason and keep on even after the car is turned off. This is our only car and we need it, but the car is absolutely unsafe and unreliable. I refuse to leave the car for a 5th time, Hyundai has no idea what the issue is and obviously cannot fix it. The lane assist is also malfunctioning, sometimes the warning system doesn’t work properly. Twice the car emergency brakes stopped the car abruptly without a reason to do so (no risk of collision, no car or object in front ). One of those times the car behind me almost hit me, because the stop was abrupt and for no reason. I have many videos and pictures, but apparently I cannot upload the videos in this form. I have the paperwork, but Hyundai refused to refund for the vehicle. I highly recommend an investigation, Hyundai is getting away with a very serious problem and someone will get hurt as a result of these issues. Thank you for the attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690715October 1, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Under two occasions I was driving on the highway at a safe distance from the car in front of me and my car emergency braking system triggered and went off and caused my car to stop in the middle of the highway. This caused a collision behind me. There was no reason on either occasion for the braking to bring the car to a hault.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11690609September 30, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER, FORWARD COLLISION AVOIDANCE
The contact purchased a 2025 Hyundai Tucson. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 77. It was later discovered that the mileage on the Title was 143. The contact also stated that while driving at an undisclosed speed, the hazard lights and Forward Collision Avoidance warning lights unexpectedly illuminated without any vehicles nearby. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The contact was informed by the dealer that the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690183September 28, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
At least 5 times now when no car was breaking extremely close to me or when I gently touched the breaks the automatic emergency breaking kicked in and slammed the car to a stop. Twice the car behind me had to swerve out of the way and hit another car causing 2 accidents without my car being involved. Once it caused me to hit my head on the steering wheel. This function is more destructive and dangerous than helpful. At no time should my car go from 70 to 0 in a second for no reason, but with this it does. Got the car in the March 2025 so 5 times in 7 months.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11690154September 28, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
9/26/25. Friday late afternoon at 5PM. Driving on the Southern State Parkway in stop and go traffic…. the traffic opens up and we start driving to about 10 MPH, with no emergency present and the car did an emergency stop on it’s own. Frightening experience…it’s amazing we didn’t get rear-ended. This is the third time this happened, but I only documented this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689384September 24, 2025
ENGINE
On Sept.12,2025, I was driving with two family members. i was stopped at a light with the auto on/off engaged. Fortunately, i had my foot on the brake as the engine revved very significantly. I threw the car into neutral and the engine returned to normal. Had I not done so, we would have plowed into two cars in front of us at the light. The car was taken to the dealership; but, they could not duplicate a recurrence in road testing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689056September 22, 2025
EXTERIOR LIGHTING, VISIBILITY/WIPER
The rear brake lights and turn signals on my 2025 Hyundai Tucson are not visible to following drivers due to their low placement and design. Multiple drivers have nearly rear-ended us because they could not see when I was braking or signaling. The lights function electrically, but their position makes them obstructed and not noticeable from normal following distances. This is a serious safety hazard and creates a high risk of rear-end collisions. The dealer confirmed the lights work as designed but cannot change their position. This is a design defect that cannot be repaired and should be investigated for recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688738September 21, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision warning automatic braking caused car behind me to rear-end me. This is the first accident but third time the automatic braking unnecessarily caused an issue. The car in front of me was far enough away that it did not require an auto-brake.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11688258September 18, 2025
AIR BAGS
Air bag safety light is on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688088September 18, 2025
POWER TRAIN
The contact owns a 2025 Hyundai Tucson. The contact stated while driving 24 MPH, the vehicle shuddered abnormally. After releasing the accelerator pedal and slowing down, the shuddering ceased. There were no warning lights illuminated. Additionally, the Auto STOP/START feature failed to activate as designed. The vehicle was taken to a dealer where it was diagnosed and determined that the electric oil pump needed to be replaced. The vehicle was repaired but the failure persisted. The dealer then diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686501September 11, 2025
ELECTRICAL SYSTEM
I was driving the vehicle at 30 MPH when the power to the instrument cluster, infotainment center and headlights went out for approximately 1-2 seconds before recovering. Engine maintained power and acceleration during this period. During blackout I was unable to view speedometer nor other instrument information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685043September 4, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
2025 Hyundai Tucson SEL Convenience The car is equipped with FAW Forward Attention Warning System which is supposed to give a warning if the driver's focus is diverted from looking at the road. The problem is that while driving in what Hyundai calls HDA (Highway Driving Assist) which activates when the car is placed in adaptive cruise control (cruise control that keeps the vehicle at a set speed and distance from the cars ahead) and lane driving assist (driving assist to keep the vehicle centered in the lane) the car issues far too many false warnings telling the driver to "keep your eyes on the road". While in HDA, the car monitors the driver's eyes and head position using a driver facing camera, part of the FAW (Forward Attention Warning system) or DDMS (Direct Driver Monitoring System) to assure the driver is focused on the road ahead. However, in the 2025 Hyundai, this system is so flawed that the car is practically undrivable in the HDA mode with cruise control and lane driving assist engaged issuing too many false warnings, that the driver is not focusing on the road. The multiple warnings, in some cases every few seconds, is extremely distracting taking the driver's attention away from safely controlling the vehicle. The system which is intended to make the vehicle safer is instead such a distraction it makes the car unsafe due to the constant false warnings requiring driver attention to address them and away from safely operating the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684918September 4, 2025
STEERING
My Tucson was involved in a MVA. I was hit in the rear end by another SUV on the rear back passenger side of the vehicle. During impact, the steering wheel literally detached from the dashboard in my driver's hands leaving us with no way to steer or maneuver the vehicle. The result of this safety failure could have lead to serious injury or death of myself, my driver or anybody in the path of the vehicle. We did have hit anything. There is zero front or side damage to the Tucson. No airbags deployed, not even the one in the steering wheel. There were no warning lights or anything indicating there was a problem w the vehicle. I called the dealership and filed a complaint with Hyundai consumer affairs. They had an inspector go inspect the vehicle and followed up w a letter stating the vehicle did as it was designed to. The vehicle was deemed a total loss from my insurance company. It is currently sitting in impound and unsure if it is available for future inspection. There was zero issues with the vehicle prior to this incident other than a stone chip to the windshield that was due to be replaced. This vehicle was only 5 months old.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11684252September 1, 2025
EXTERIOR LIGHTING, STRUCTURE:BODY
On 08/31/2025, I was involved in an accident while driving my 2025 Hyundai Tucson. While attempting to change lanes at highway speed, the driver behind me failed to see my turn signal and collided with my vehicle. I believe the cause was the unusually low placement of the rear bumper-mounted turn signals, which creates a direct visibility flaw. The Tucson’s turn signals are mounted low on the rear bumper instead of at eye level within the taillight assembly. This design makes them especially difficult to see in two critical conditions: Bright Sunlight: The low-mounted signals are easily washed out in daytime conditions, reducing visibility to following drivers. Low Light/Traffic Conditions: At night or in heavy traffic, larger vehicles and brake light glare further obscure the signals. In my case, the driver behind me could not see my intent to switch lanes, and despite my efforts to avoid a collision, the lack of visible signaling directly led to a frontal driver’s side impact. This design presents an ongoing highway safety hazard: Poor Visibility: Low placement reduces signal recognition in both bright and low light. Accident Risk: My collision demonstrates the real-world consequences of this flaw. Durability Concerns: Bumper-level placement exposes wiring to water, debris, and road wear, raising the risk of malfunction. Although the accident resulted in minor damage, the potential for severe outcomes at highway speeds is significant. I respectfully request NHTSA to investigate this design flaw and evaluate whether corrective action (recall, retrofit, or advisory) is warranted. UNKNOWN if Hyundai is currently addressing this issue, but concerns about rear blinker visibility have been widely reported among Tucson owners and auto safety forums.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11684220August 31, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
This vehicle is a pile of hot garbage. Front end collision system slams on the brakes when you are not even close to hitting something in front of you plus it will auto brake randomly but often. I was backing into a parking spot and someone walked in front of the car and it slammed on the brakes. Dealer says only way to fix this is to turn the entire safety system off. The coffee break warning has zero rhyme or reason and will go off 10+ times in a trip even though I am not distracted and use my turn signal changing lanes. Dealer states there is no way to turn this off. Dashboard randomly flashes and goes dark along with all lighting in and outside the vehicle. Dealer was unable to duplicate the problem and returned the car with no fix. Drove the car in the rain for the first time and dashboard came up with a ton of errors and crash detection turned off. This is new and will be taking the car in for this and is now the reason I am filing another complaint. This vehicle is NOT safe and can be very scary to drive because you don't know when it will just take over for you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684030August 29, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
4th occurrence of the forward assistance warning system activating when we were at a slow speed with plenty of room to stop and the brakes engaged suddenly to stop the car and today someone slammed into the rear of our car. This is extremely frightening and should never happen at slow speeds when there is ample time to stop. My husband doesn't even want to drive this car again as he's afraid we may be killed. I see on the reddit site that this is happening to others too. Hyundai must fix this issue ASAP. You can temporarily stop this from working but everytime you stop & turn off car you must do it again. Police were called & report filed. We have to get our car fixed now.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11683759August 28, 2025
ENGINE, POWER TRAIN
Car would not go over 25 MPH.Had to pull to side of the road.I had to turn the car off and on then it ran normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682711August 24, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The Heads Up Display and Dashboard randomly go blank for up to to 20 minutes at a time. During this, all alert warnings appear on the dash, no turn signals work, no sensor warnings alarm - no warnings of obstacles, no miles per hour are visible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682622August 23, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2025 Hyundai Tucson had approximately 150 miles when the forward collision warning system has started to provide false warnings. The first event happened as I was pulling out of a parking lot where there was a dip in pavement between the lot and road. The dip in the pavement was interpreted as an object about to cause impact so my car automatically applied full braking. I almost got hit from the car behind me who was not expecting me to stop. Now my car has 406 miles on it and I routinely receive warnings about collisions due to nearby cars doing U-turns or cars which I will definitely not hit. A few times it has applied braking which has almost caused several accidents from cars behind me not expecting me to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680745August 14, 2025
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
The message “Consider taking a coffee break” will pop up just 15 minutes into a trip. This message beeps prior to flashing on the screen which causes us to take our eyes off the road to determine what is beeping and continues to “alert” us often during our travels. Hyundai has not provided a way for this warning to be deactivated. Hyundai has way too many messages beeping and appearing on the screen that causes distractions and has not provided a way to turn them off. As for the speed control, my ophthalmologist suggested I wear dark sunglasses due to issues I have in bright sunlight. The speed control will actually turn off if I wear dark sunglasses because the onboard camera cannot see my eyes. Also, the speed control will turn off if I’m making a turn and my arm gets in the way of the camera. This is extremely dangerous that the speed control just stops. We also will get beeps and a message on the screen if the camera cannot see our eyes, even when we are looking straight ahead. Again, this causes us to see what is beeping and what the message says. This is a distraction that causes us to take our eyes off the road. Terrible design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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